User Manual

5 - 2 MC3090-Z RFID Mobile Computer Integrator Guide
Tapping the window buttons or
icons does not activate the
corresponding feature.
LCD screen not aligned
correctly.
Re-calibrate the screen.
Battery is not inserted
properly.
Insert the battery properly. Refer to the MC3000
Mobile Computer Integrator Guide.
A message appears stating that the
mobile computer memory is full.
Too many files stored on the
mobile computer.
Delete unused memos and records. Save these
records on the host computer.
Too many applications
installed on the mobile
computer.
If additional applications have been installed on
the RFID reader, remove them to recover memory.
Tap
Start > Settings > System tab > Remove
Programs
icon.
Reader error LED lights after the
reader has been in operation.
The CPU cannot
communicate.
Refer to the system log for error messages.
Reader error LED stays lit on power
up.
An error occurred during the
power up sequence.
Refer to the system log for error messages.
Reader is not reading tags. The tag is out of its read
range.
Tags are damaged.
Tags are not EPCgen2.
Read application is not
loaded.
Move the tag into the read range. See
Reading
Tags on page 1-5
.
Use tags of good quality.
Use EPCgen2 tags.
Verify that the unit is loaded with a read
application.
Table 5-1 Troubleshooting (Continued)
Problem Possible Causes Possible Solutions
NOTE If problems still occur, contact the distributor or call the local contact. See page ix for contact information.