Rhein Tech Laboratories 360 Herndon Parkway Suite 1400 Herndon, VA 20170 http://www.rheintech.com Client: FCC: Industry Canada: FCC ID: M/N: Zebra Technologies Part 15.247 RSS-210 I28-QL420352 QL420 APPENDIX I: MANUAL Please see the following pages.
UMAN-QL4 Rev.
Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.
Mobile Printer User’s Guide
Contents Introduction ............................................ 7 Unpacking and Inspection .............................................. 7 Reporting Damage .......................................................... 7 Getting Ready to Print............................. 9 Battery ............................................................................. 9 Installing the Battery ........................................................ 9 Charging the Battery...............................................
Label Specifications ...................................................... 41 Font/Bar Code Specifications ....................................... 41 Physical/Environmental/Electrical Specifications ......... 42 Communications Port ................................................... 43 Accessories ................................................................... 44 Appendix A ........................................... 47 Interface Cables Appendix B ...........................................
1 3 2 14 3 13 4 5 12 6 11 7 9 8 10 9 15 1 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18.
Introduction Thank you for choosing our Zebra QL 420 Mobile Printer. This rugged printer is sure to become a productive and efficient addition to your workplace thanks to its innovative design. Because it’s made by Zebra Technologies Corporation, you’re assured of world-class support for all of your bar code printers, software, and supplies. • This user’s guide gives you all the information you’ll need to operate the QL 420 printer. • The QL 420 uses the CPL programming language.
Battery Belt Clip Charger Jack FIGURE 2: INSTALLING THE BATTERY LI72 Charger Charger Jack FIGURE 3: SINGLE CHARGER 8 QL 420 User’s Guide
Getting Ready to Print Battery Installing the Battery NOTE: Batteries are shipped uncharged. Remove protective shrink-wrap and labels from new battery packs prior to use. 1. Rotate the Belt Clip to allow access to the Battery compartment. 2. Insert the battery into the printer as shown in Figure 2, 3. Rock the Battery into the printer as shown until it locks in place.
If you are using the Quad Charger: The UCLI72-4 Quad Charger is designed to charge up to four QL 420 battery packs simultaneously. Batteries must be removed from the printer to be charged in the Quad Charger. 1. Ensure that the charger has been installed properly per the Quad Charger instruction manual. Ensure that the power indicator on the front panel is on. 2. Remove any protective shrink-wrap and labels from all battery packs prior to use.
Power Supply 1. Slide Battery Pack into Charger bay 2. Rock Battery Pack into place Fast Faul t Char ge Full Char ge Read y Fast Faul t Char ge Full Char ge Read y Fast Faul Amber Indicator t Char ge Full Char ge Read y Fast Faul Char ge Full t Char ge Read Green indicator Charger Bay Powe y r Power indicator FIGURE 4: QUAD CHARGER The UCLI72-4 Quad Charger has a safety feature which stops charging a battery after six hours regardless of its charge state.
Loading the Media You can operate this printer in one of two different modes: Tear-Off or Peel-Off. Tear-Off mode allows you to tear off each label (or a strip of labels) after it is printed. In Peel-Off mode, the backing material is peeled away from the label as it is printed. After you remove this label, the next one is printed. Installing the Media 1. Open the printer: Refer to Figure 5. • Press the latch release button on the side of the printer as shown at “1” below.
2. Load the media: Loading media from an internal supply. Refer to Figure 6. • Pull the media supports apart, insert the roll of media between them, and let the media supports close. Insure that the media pulls off the core in the direction shown in Figure 6. The supports will adjust themselves to the width of the media, and the media should be able to spin freely on the supports. Media Roll Note direction media pulls off the roll. Pull Media Supports apart.
2A. Load the media (continued): Loading media from an external supply. Refer to Figure 7. The QL 420 has a loading slot in the rear of the media compartment which allows you to use standard 4” (101.6 mm) wide fan-fold media from an external supply. The external supply must be designed such that it does not exert excessive drag as media is fed through the printer, which could result in distorted printing.
3. Close the Media Cover Refer to Figure 8. • If you plan to use the printer in the tear-off mode, close the media cover as shown at “2”, then rotate the latch assembly as shown until it locks into place, as shown at “4”. • If you plan to use the printer in the peel-off mode, peel a few labels off of the media and pull it out of the printer as shown at “1”. Close the media cover as shown at “2”.
Operator Controls The QL 420 will come with one of two possible control panels. The standard control panel is detailed below and in Figure 9. The optional control panel (Figure 10) features an LCD which allows easy display and selection of many printer functions detailed on following pages. Standard Keypad The standard keypad has three control buttons and two multipurpose indicators. • The Power button turns the QL 420 on and off.
• Printers with a wireless QuickLink module installed: a rapidly blinking LED indicates normal data transmission. • A steadily lit yellow LED indicates an error condition. This can be caused by one of the following: 1. The media cover is not completely closed and latched. 2. The printer is out of media. Yellow LED Steady Light indicates error condition: out of media or media cover not closed. Steady Light indicates power on and/or established RF link.
LCD Control Panel The optional LCD control panel has buttons for the power on/ off and media feed functions just as in the standard control panel. In addition, it has two keys which allow easy navigation and selection of menu options affecting many printer functions. The “Scroll” button allows scrolling through the various options and settings. The “Select” button allows selection of the option or function displayed on the screen.
The top of the screen has a row of status icons which indicate the state of various printer functions: Indicates that the printer is associated with a wireless Local Area Network (LAN). This icon is functional only with QL 420N network printers. A flashing icon indicates low battery status. You should suspend any printing operations and recharge or replace the Battery Pack as soon as is convenient. A flashing icon indicates that the media cover is open or not properly latched.
LCD Functions Function Sensor Type Default setting Gap Baud Rate 19200 Data Bits 8 WLAN ID* Label Top Factory Set Value 000 Left Position 000 LCD Contrast 0 No-activity Timeout* 60 sec. Tear-off Position 00 Media Type Label Media Width Sensing† Off LCD Backlight Off Factory Reset (Resets all to factory set values) No Scroll & Select Options • Bar • Gap • 9600 • 19200 • 32400 • 7 • 8 N/A • • • • • • • • • • • • • • • • • • • • • Increase (+120 dots max.) Decrease (-120 dots max.
Verify the Printer Is Working Before you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting”. Printing a Configuration Label 1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back) 2. Press and hold the Feed Button. 3.
Cable Communications CAUTION. The power should be turned off before connecting or disconnecting the communications cable. All QL 420 printers can communicate by cable; the specific cable supplied with your printer will vary with the host terminal. The 8- pin circular connector on your communications cable plugs into the serial communications port on the side of the QL 420 printer, which is protected by a weather resistant flap.
running on the terminal and the printer. IR Communications (This option not released at time of printing) Printers equipped for infrared (IR) communications are identified by a small “IR” logo on the unit’s label. IR allows wireless communications between the printer and the host terminal. IR units can also communicate with a cable as detailed above, however, IR functions are disabled when the cable is plugged in.
Wireless Communications with Bluetooth™ The following section only applies when the Bluetooth Module (FCC ID: I28MD-BTC2-E) is installed in the QL 420 printer (note that only one of the radio options can be installed in the printer at one time). “Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interference with other devices running at similar radio frequencies.
• EN 300 328-2 V1.2.1 (2001-12)- Technical requirements for spread spectrum radio equipment • EN 300 328-2 V1.1.1 (2000-09)- EMC requirements for spreadspectrum radio equipment In France there are restrictions in the use of this device. A restricted frequency band exists in France. When operating this device on French territory you may only use channels 10 and 11 (2457 and 2463 MHz). It is not allowed to operate this device at any other frequency supported by the device.
Wireless Local Area Network (WLAN) Module Using CF Radio The following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: I28MD-QL4137) is installed in the QL 420 printer (note that only one of the radio options can be installed in the printer at one time). The FCC ID number label is on the front of the module and can be read with the module installed.
Wireless Local Area Network (WLAN) Module Using PCMCIA Radio The following section only applies when the PCMCIA WLAN module (FCC ID: I28QL420352) is installed in the QL 420 printer (note that only one of the radio options can be installed in the printer at one time). The FCC ID number label is on the front of the module and can be read with the module installed.
not allowed to operate this device at any other frequency supported by the device. For more information see http://www.anfr.fr/ WLAN Overview QL 420 Printers can be equipped with a radio in the standard PCMCIA footprint using the industry standard 802.11 or 802.11b protocol. These printers will have the FCC I.D. number of the radio on the product label.
Setting Up the Software The QL 420 uses Zebra’s CPL Programming language which was designed for mobile printing applications. CPL is fully described in the Mobile Printing Systems Programming Manual, available on-line from Zebra’s website at: http://www.zebra.com/SS/manuals.htm. You can also use Label Vista™, Zebra’s Windows™ based label creation program which uses a graphical interface to create and edit labels in the CPL language.
Using the Accessories Clip printer to belt Belt Clip Refer to Figure 14.The QL 420 is equipped with a belt clip. To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wearing the printer. Printer can pivot freely FIGURE 14: THE QL 420 BELT CLIP Pull Strap here to lengthen Adjustable Shoulder Strap Refer to Figure 15.
Preventive Maintenance Extending Battery Life • Never expose the battery to direct sunlight or temperatures over 104° F (40° C). • Always use a Zebra charger designed specifically for Lithium-Ion batteries. Use of any other kind of charger may damage the battery. • Choose the media that is easiest to “burn.” An authorized Zebra re-seller can help you determine the optimum media for your application. • If you print the same text or graphic on every label, consider using a pre-printed label.
Cleaning CAUTION- Use only cleaning agents specified below. Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer. Clean the printer with either the cleaning pen supplied with the printer or a cotton swab saturated with alcohol. WARNING: To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer.
Label Presence Sensor Peeler Bar Rollers Tear Bar Printhead Elements Bearing Points Linerless Platens only Gap Sensor Peeler Bar Edge Guides, Inner surfaces on both sides. Media Roller Platen surface Avoid using alcohol on linerless platen surface Bar Sensor Units with linerless platens only.
Troubleshooting Standard Control Panel If the printer is not functioning properly, refer to the chart below to find the state of the two LEDs on the Control Panel. Then refer to the Troubleshooting topic referenced in the chart to resolve the problem. Green LED Yellow LED Indication Ref.
Troubleshooting Topics 1. No power • Check that battery is installed properly • Recharge or replace battery as necessary. 2. Media does not feed: • Be sure print head is closed and latched. • Check spindle holding media for any binding. • If unit is equipped with label presence sensor: Insure most recently printed label is removed. Also insure label sensor is not blocked. 3. Poor or faded print or flashing: • Clean print head.
9. Yellow error light always on, or flashing: • Check media is loaded and print head is closed and securely latched. 10. Skips labels: • Check media for top of form sense mark or label gap. • Check that the maximum print field has not been exceeded on label. • Insure bar/ or gap sensor is not blocked or malfunctioning 11. Communication Error: • Check media is loaded, head is closed and error light is off. • Check baud rate. • Replace cable to terminal. 12.
Sample Configuration Label Print Head Test End of First Report Unit Serial Number Application Number Report appears only on units with wireless options installed. Units with no wireless options will print an empty line and resume This example has a Bluetooth™ module installed. (refer to pages 24-25 for more details.
Sample Configuration Label (continued) Peripherals installed: In this example the LCD display option is not installed. Flash Memory Size Maximum Label Size Resident Fonts Pre-scaled font (.
Communications Diagnostics If there’s a problem transferring data between the computer and the printer, try putting the printer in the Communications Diagnostics Mode (also referred to as the “DUMP” mode). The printer will print the ASCII characters and their and their text representation (or the period ‘.’, if not a printable character) for any data received from the host computer To enter Communications Diagnostics Mode: 1. Print a configuration label as described on pg. 37. 2.
Specifications NOTE.- Printer specifications are subject to change without notice. Printing Specifications Print Density 203 dots/inch (8 dots/mm) Print Width Up to 4.09“ (103.8 mm) Print Speed 3” per second (76.2 mm per second) Print Head Life, calculated 1,964,160” (50 Km) nominal Distance from Print Element to Top of Form .571” (14.
Label Specifications Label/Tag Width 2" to 4.1" (50.8 mm to 104.1 mm) Max. Label/ Tag Length 20" (508 mm) with standard memory Inter-label Gap. .08" to .16" (.12" preferred) 2 mm to 4 mm (3 mm preferred) Label Thickness Tag Thickness .0025” to .0065” (.064 mm to .165 mm) .0060” (.152 mm) maximum Label Roll Size: Max. Diameter 2.625" (66.7 mm) O.D. Inner Core Diameter Media Requirements .75" (19 mm) minimum; 1.38” (35.
Physical/Environmental/Electrical Specifications 3.0” [76.2 mm] 7.8” [198.0 mm] 8.2 “ [208 mm] 3.5” [89 mm] 6.1” [154.9mm] FIGURE 18 OVERALL DIMENSIONS Weight w/ battery, excluding media & wireless optons. Temperature Operating Storage 5° to 122° F (-15° to 50° C) -13° to 158° F (-25° to 70° C) Range Relative Humidity Operation Storage 10% to 80% (non-condensing) 10% to 90% (non-condensing) Electrical 42 2.0 lbs. (.9 kg. ) Battery: 7.
Communications Port Signal Pin# Name Type Description 1 2 3 4 RXD TXD CTS RTS input output input output 5 6 7 GND NC DSR input 8 DTR output Receive Data Transmit Data Clear To Send from host Request To Send set high when printer is ready to accept command /data Ground No Connect Data Set Ready low to high transition turns printer on, high to low transition turns printer off (if enabled) Data Terminal Ready set high when printer is on (set to battery voltage for “S” versions) 2 5 4 1 3 6 7
Accessories • Adjustable shoulder strap • Protective soft case • Extra battery packs • 120-230 VAC battery charger • Quad Charger • Desk Mount • Vehicular Mount w/ external fanfold media storage • DC-DC run/charge units (input ranges from 12 to 60 VDC) • AC run/charge unit (110 to 240 VAC input) • Data cables For details, call your authorized Zebra re-seller.
Appendices
Appendix A Interface Cables Part Number ´BL11757-000; 8-Pin DIN to 9-Pin DB PC Cable This part is also available as a coiled cable under Part Number BL15063-1. For Use With a Personal Computer Pin 9 PC Signals (TXD) (RXD) (RTS) Pin 1 (CTS) (GND) DB-9 Pin (DTR) Female Plug (DSR) (to P.C.
48 BL11757-000 HANDHELD PRODUCTS 7500 QL Series User’s Guide Appendices 502X 6110 6640,665x, 248x 5055 RT5900 Series 6400 242X 243X RT1700 Series NORAND/INTERMEC RT1100/1700 Series BL11537-1 BL11537-2 BL13309-1 BL12804-1 BL13298-1 BL12803-1 BL11757-000 BL11757-000 BL11757-000 BL11537-1 BL11537-2 BL11757-000 BL11757-000 BL11757-000 BL11757-000 BL11757-000 BL17757-000 BL17757-000 BL12093-1 BL16386-1 BL16470-1 LXE MX1,MX3 1380,1390,1590 2325 BL12093-3 COMPAQ (IPAQ ) H3100, H3600, H3700 H3800 Cabl
LRT/LDT3800 & 6800 Series LRT/LDT3800 & 6800 Series PTC960X PTC960L, 960SL 960RL, 960M, 1134 2134, 2234 PTC 510, 610, 710 860, 912 PTC 860IM, 870IM PTC1124, 2124 PTC1184 PTC1194 VRC 3900 VRC4000,5000 VRC 69XX PPT2700, 2800 PDT3800, 6800 PDT3100, 3200, 3500 6100 SPT1700, 1800 SYMBOL/TELXON FMT 1000, 3000 PDT3300 Series Terminal 6’ /Straight 8’ /Coiled 8’ coiled 8’ /Coiled 8’ /Coiled 9’ /Coiled 9’ /Coiled 9’ /Coiled 6’ /Coiled 6’ / Coiled 6’ / Coiled 6’ / Coiled 6’ / Coiled 8’ /Coiled n/a 8’/Coiled 8’
50 UNITECH PT-500, 700, 805, 815 TEKLOGIC 7025 7030 7035 8255, 8260 8510 Terminal BL11757-1 BL13285-1 BL13285-2 BL16469-1 BL16469-1 BL11757-1 Cable Part Number 6’/Straight 8’/Coiled 8’/Coiled 8’/Coiled 8’/Coiled 6’/Straight Cord Lgth/Type DB-9M DB-15M Honda-36M Honda-28M Honda-28M DB-9M Terminal Connector 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN Printer Connector Auto-power (DTR) Auto Power (7.5V) Auto Power (7.
Appendix B Media Supplies To insure maximum printer life and consistent print quality and performance for your individual application, it is recommended that only media produced by Zebra be used. Advantages include: • Consistent quality and reliability of media products. • Large range of stocked and standard formats. • In-house custom format design service. • Large production capacity which services the needs of many large and small media consumers including major retail chains world wide.
Appendix D Product Support When calling with a specific problem regarding your printer, please have the following information on hand: • Model number/type (e.g. QL 320) • Unit serial number (Found on the large label on the back of the printer) • Product Configuration Code (PCC) (15 digit number found on the small Serial Number Label label on the back of the unit) Configuration Label Contact the Help Desk at: Zebra Technologies Corporation 30 Plan Way Warwick, Rhode Island 02886-1012 USA Telephone: +1 401.
Index tear-off mode 15 A Accessories 44 B Battery, charging 9 O Operator Controls 16 while printing 9 Battery, installing 9 Battery life, tips 31 Belt clip 30 Bluetooth Device Address (BDA).
Patent Information This product and/or its use may be covered by one or more of the following US patents and corresponding international patents worldwide D275,286 D347,021 D389,178 D430,199 D433,702 3,964,673 4,019,676 4,044,946 4,360,798 4,369,361 4,387,297 4,460,120 4,496,831 4,593,186 4,607,156 4,673,805 4,736,095 4,758,717 4,816,660 4,845,350 4,896,026 4,897,532 4,923,281 4,933,538 4,992,717 5,015,833 5,017,765 5,021,641 5,029,183 5,364,133 5,543,610 6,034,708 5,047,617 5,103,461 5,113,445 5,140,1
