Zebra R2844-Z ® Smart Label Printer and Encoder User Guide Part #980476-001 | Rev.
ii 980476-001A
Proprietary Statement This manual contains proprietary information of the manufacturer. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of the manufacturer. Product Improvements Continuous improvement of products is a policy of the manufacturer.
Battery The main printed circuit board assembly includes a three-volt lithium battery. CAUTION • Risk of explosion if battery is replaced with an incorrect type. Note • Recycle batteries according to local your guidelines and regulations. Shock Hazard The printer and power supply should never be operated in a location where either one can get wet. Personal injury could result. Media and Ribbon Always use high-quality, approved labels, tags and ribbons.
Contents Introduction Hello!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . What's in the Box?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inspecting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Opening the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Closing the printer. . . . . . . . . . . . . . . . . . . . . . . . . . .
Communicating with the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Universal Serial Bus (USB) Communications . . . . . . . . . . . . . . . . . 18 Parallel Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Internal Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Serial Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Adjusting the Print Width . . . . . . . . . . . . . . . . . .
Troubleshooting Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 RFID Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 External reader cannot confirm RFID tags are programmed. . . . . . . 62 VOID messages are printed across media. . . . . . . . . . . . . . . . . . . . . 62 Nothing is printed. . . . .
980476-001A
Introduction This section describes what you get in your shipping box and provides an overview of printer parts. This section also has procedures that describe how to open and close the printer and report any problems. Hello! ® Thank you for choosing a Zebra R2844-Z™ printer, a high-quality on-demand printer with RFID (radio-frequency identification) capability manufactured by the industry leader in quality, service, and value—Zebra Technologies Corporation.
What's in the Box? Save the carton and all packing materials in case you need to ship or store the printer later. After unpacking, make sure you have all parts. Follow the procedures for inspecting the printer to familiarize yourself with printer parts so you can follow the instructions in this book.
Inspecting the Printer Look at the outside of the printer and make sure that all parts are present. Opening the printer To access the media compartment, you must open the printer. Pull the release levers towards you and lift the cover.
INSPECTING THE PRINTER (continued) After opening the printer, check the media compartment.
Closing the printer Hold the top cover and press the “kick-stand” cover lock to release. MOVIE Lower the top cover. The ribbon carriage automatically folds up into place. Press down until the cover snaps closed.
Reporting Damage If you discover damage or missing parts: ■ Immediately notify and file a damage report with the shipping company. The manufacturer is not responsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy. ■ Keep the carton and all packing material for inspection.
