Zebra RXiIIIPlus™ Printers User Guide
Copyright © ZIH Corp. The copyrights in this manual and the label printer described therein are owned by Zebra Technologies. All rights are reserved. Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. IBM® is a registered trademark of IBM Corporation. Adobe® and Acrobat® are registered trademarks of Adobe Systems Incorporated.
Table of Contents Proprietary Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Printer Software and Firmware License Agreement. . . . . . . . . . . . . . . . . . . . . . xv Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi Contacts . . . . . . . . . . . . .
Table of Contents Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Continuous Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Non-Continuous Black Mark Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Non-Continuous Web Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RFID “Smart” Labels . . . . . . . . .
Table of Contents Chapter 6 • RFID Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transponder Placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZPL II Commands for RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Appendix A • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies.
Canadian DOC Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Liability Disclaimer Zebra Technologies takes steps to assure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.
Printer Software and Firmware License Agreement YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS ZEBRA TECHNOLOGIES PRINTER SOFTWARE AND FIRMWARE LICENSE AGREEMENT (PSFLA) BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, DO NOT OPERATE THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER, ENCLOSURES AND ALL PACKAGING FOR A FULL REFUND.
Printer Software and Firmware License Agreement • Storage/Network Use. You may also store or install a copy of the SOFTWARE and FIRMWARE on a storage device, such as a network server, used only to RUN the SOFTWARE and FIRMWARE on your other PRINTERS over an internal network; however, you must acquire and dedicate a license for each separate PRINTER on which the SOFTWARE and FIRMWARE is RUN from the storage device.
Printer Software and Firmware License Agreement 4. 5. 6. 7. SOFTWARE and/or FIRMWARE is conditioned on your acceptance of such replacement or modified version of or upgrade to the SOFTWARE and/or FIRMWARE and any accompanying superseding PSFLA and (b) in the case of the replacement or modified SOFTWARE and/or FIRMWARE, your use of all prior versions of the SOFTWARE and/ or FIRMWARE is terminated. TERMINATION.
Printer Software and Firmware License Agreement 8. 9. 10. • • • xvi development or production of nuclear, chemical or biological weapons; or (iii) to any person or entity who has been prohibited from participating in U.S. export transactions by any federal agency of the U.S. government. You warrant and represent that neither the U.S. Commerce Department, Bureau of Export Administration nor any other U.S. federal agency has suspended, revoked or denied your export privileges. DISCLAIMER OF WARRANTIES.
Printer Software and Firmware License Agreement or FIRMWARE is used with a ZEBRA printer) or is sold bundled with a printer to an enduser by a RESELLER, and if claims are made by the RESELLER that the emulation library performs as a 100% emulation solution, ZEBRA is not responsible if the emulation library does not work as advertised by the RESELLER.
Printer Software and Firmware License Agreement xviii R110/R170XiIIIPlus User Guide
I have determined that the Zebra printers identified as the XiIIIPlus Series 90XiIIIPlus, 96XiIIIPlus, 110XiIIIPlus, 140XiIIIPlus, 170XiIIIPlus, 220XiIIIPlus manufactured by: Zebra Technologies 333 Corporate Woods Parkway Vernon Hills, Illinois 60061-3109 U.S.A. Have been shown to comply with the applicable technical standards of the FCC For Home, Office, Commercial, and industrial use If no unauthorized changed is made in the equipment, and if the equipment is properly maintained and operated.
viii R110/R170XiIIIPlus User Guide
Warranty Information Effective December 30, 2002 All new Zebra products are warranted by the manufacturer to be free from defect in material and workmanship. Printers and Related Hardware Products Proof of purchase or shipment date is required to validate the warranty period. The warranty becomes void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.
Warranty Information Printheads Since printhead wear is part of normal operation, the original printhead is covered by a limited warranty as indicated below. Warranty period begins on purchase date. Printhead Warranty Period Bar code label and receipt printer printheads 6 months Plastic card printer printheads 12 months To qualify for this warranty, the printhead must be returned to the factory or to an authorized service center.
Warranty Information Related Hardware Items Products are warranted to be free of defects in material and workmanship from the date of purchase according to this chart: Product Warranty Period Accessories 1 month Batteries 3 months Cables 1 month Chargers/Power Supplies 1 year Hardware Keys 1 year Keyboard Display Units 6 months Parts 3 months Pocket Eye® 1 year Software 1 month ZebraNet® Print Servers 3 years Defective product must be returned to Zebra for evaluation.
Warranty Information Repair Services Zebra repairs are warranted against defects in material and workmanship for 90 days from the date of repair by Zebra. This excludes printheads, which are warranted separately. This warranty does not cover normal wear and tear. This warranty becomes void if the item is modified, improperly installed or used, or damaged by accident, neglect, or abuse. Warranty Exclusions & Conditions Statement The warranties given above are the only warranties given to you.
Preface This section provides you with contact information, document structure and organization, and additional reference documents. Contents Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preface Contacts Contacts You can contact Zebra Corporation at any of the following: Visit us at: http://www.zebra.com Our Mailing Addresses: Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A Telephone: +1 847.634.6700 Fax: +1 847.913.
Preface About this Document About this Document The Zebra XiIIIPlus User Guide contains the following chapters and appendices: Chapter Number Title Content Warranty Information Warranty information on Zebra printers, related hardware, and supplies. 1 Introduction Printer overview, printer components, types of labels, and system considerations. 2 Printer Setup Instructions for setting up your printer.
Preface Document Conventions Document Conventions The following conventions are used throughout this document to convey certain information: About this Chapter Sections This section includes a brief overview of and a table of contents for the chapter. These sections primarily serve as hyperlink components for the Adobe Acrobat.pdf version of this guide. Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .
Preface Document Conventions Important • Advises you of information that is essential to complete a task. Note • Indicates neutral or positive information that emphasizes or supplements important points of the main text. Example • Provides an example, often a scenario, to better clarify a section of text. Tools • Tells you what tools you need to complete a given task. Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described.
Preface Related Documents 1 SETUP/EXIT button Related Documents In addition to this user guide, the following documents might be helpful references: • ZPL II® Programming Guide Volume I (part number 45541L) and Volume II (part number 45542L). • PrintServer II™ Installation and User Guide (part number 45537L). • Maintenance Manual (part number 13185L for the 110XiIIIPlus, part number 48152L for all other XiIIIPlus printers).
CHAPTER 1 Introduction This chapter provides a high-level overview of the printer and its components. Contents Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Front Panel Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Front Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Printer Components . . . . . .
Introduction Exterior View Exterior View The following illustrations show the exterior of the printer.
Introduction Front Panel Front Panel This illustration shows the buttons and lights on the front panel. For details, see Front Panel Buttons on page 4 and Front Panel Lights on page 5.
Introduction Front Panel Front Panel Buttons This table describes the function of the buttons shown in the illustration on page 2. Button Details LEFT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer yes or no, indicate on or off, scroll through several choices, input the password, or set up the printer for a firmware download. RIGHT OVAL Changes parameter values.
Introduction Front Panel Front Panel Lights This table details the lights shown in the illustration on page 2. Light Details POWER Indicates printer power status. • Off — printer is off. • On — printer is on. TAKE LABEL • Off — Normal operation. • Flashing — (Peel-Off Mode only.) The label is available. Printing is paused until the label is removed. ERROR Indicates printer operation. • Off — printer is in Normal operation. • Flashing — printer pauses until the label is removed.
Introduction Printer Components Printer Components This illustration shows a side view of the printer’s internal components. Note • Depending on the printer options that you selected, your printer could look slightly different. For more about printer options, go to www.zebra.com.
CHAPTER 2 Printer Setup This chapter provides the tasks that you must complete and the issues that you must consider before you load and configure your printer. Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Report Shipping Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Store or Reship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Setup Before You Begin Before You Begin Review this checklist, and resolve any issues before you begin setting up your printer. When you are ready, continue with Printer Operation on page 19. Unpack and Inspect Have you unpacked the printer and inspected it for damage? If you have not, see Unpack and Inspect the Printer on page 9. Select a Site Have you selected an appropriate location for the printer? If you have not, see Select a Site for the Printer on page 10.
Printer Setup Unpack and Inspect the Printer Unpack and Inspect the Printer When you unpack the printer, save all packing materials. When the printer is out of the box, raise the printer’s media door, and remove the power cord. Inspect the printer for possible damage incurred during shipment. Check all exterior surfaces for damage. Raise the media door, and inspect the media compartment for damage to components.
Printer Setup Select a Site for the Printer Select a Site for the Printer Consider the following when selecting an appropriate location for your printer. Select a Surface Select a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary. The choices include a table, countertop, desk, or cart.
Printer Setup Connect the Printer to a Power Source Connect the Printer to a Power Source Caution • For personnel and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific three-conductor grounded plug configuration. To connect the printer to a power source, complete these steps: 1.
Printer Setup Connect the Printer to a Power Source + R 12 R110/R170XiIIIPlus User Guide
Printer Setup Communication Interfaces Communication Interfaces The way that you connect your printer to a data source depends on the communication options installed in the printer. The standard communication interfaces are an RS-232 serial data port, a bi-directional parallel port, and a USB 2.0 port. Note • RS-422 and RS-485 serial data ports are available through an adapter. A DB-25 cable and a USB 2.0 cable are also available.
Printer Setup Communication Interfaces Data Cable Requirements Data cables must be fully shielded and fitted with metal or metallized connector shells. Shielded cables and connectors are required to prevent radiation and reception of electrical noise. To minimize electrical noise pickup in the cable: • Keep data cables as short as possible. • Do not bundle the data cables tightly with the power cords. • Do not tie the data cables to power wire conduits.
Printer Setup Types of Media Types of Media The printer can use media that is on rolls or in fan-folded stacks. The difference between media types is in whether the media is continuous or non-continuous. We strongly recommend the use of Zebra-brand supplies for continuous high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to ensure against premature printhead wear.
Printer Setup Types of Media Non-Continuous Web Media Non-continuous web media refers to individual labels that are separated by a gap, notch, or hole. When you look at the media, you can tell where one label ends and the next one begins. Important • The life of the printhead may be reduced by abrasion from exposed paper fibers when using perforated media. This illustration shows samples of non-continuous web media.
Printer Setup Types of Media RFID “Smart” Labels “Smart” labels are usually made from two components: media and an embedded RFID transponder (Figure 1). For more information about reading and encoding RFID tags, see RFID Guidelines on page 69. • The media (usually a label with a UHF transponder embedded between the label and liner) is usually comprised of synthetic- or paper-based material that can be printed upon using direct thermal or thermal transfer printing techniques.
Printer Setup Ribbon Ribbon Ribbon is a thin film carrying wax or wax resin that is transferred to the media during the thermal transfer process. The media determines whether you need to use ribbon and determines the minimum width of the ribbon. Consider the following: • Thermal transfer — ribbon needed. The ribbon must be as wide as or wider than the media being used. If the ribbon is narrower than the media, areas of the printhead are unprotected and subject to premature wear.
CHAPTER 3 Printer Operation If you have completed the tasks and resolved the issues in the checklist in Before You Begin on page 8, follow the instruction in this chapter to load and calibrate your printer and to print a configuration label. Contents Load the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Load Fanfold Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Operation Load the Printer Load the Printer This section gives you a series of instructions to load labels and ribbon (if used). The instructions that follow are for a standard printer in Tear-Off Mode. To choose different printing modes, see Print Modes on page 39. Caution • Be sure the printer is Off (O) if you have connected the power cable. Load Roll Media Roll media feeds through the printer from the media hanger or media supply spindle.
Printer Operation Load the Printer To load roll media, complete these steps: 1. Open the printhead. 2. Slide the media guide away from the printer frame. You might need to loosen the media guide screw. 3. Put the roll of media on the media hanger. 4. Push the label core toward the printer frame. The labels must be aligned with the label core. 5. Feed the media under the media guide roller and under the printhead. 6. Do you have the Cutter option? • No — continue with the next step.
Printer Operation Load the Printer Load Fanfold Media Fanfold media feeds through either the bottom or rear access slot from outside the printer. The media hanger and media supply spindle are not used with fanfold media. To load fanfold labels, complete these steps: 1. Slide the printhead lever to the Open position. 2. Slide the media guide as far from the printer frame as possible. 3. How do you want to feed the fanfold labels? • From the bottom slot in the printer body.
Printer Operation Load the Printer • From the rear slot in the printer body. This illustration shows the printer with fanfold labels loaded through the rear slot. 1 2 3 1 2 3 Printhead lever (shown in the Open position) Media guide Fanfold labels 4. Do you have the Cutter option? • No — continue with the next step. • Yes — feed the fanfold media through the cutter. Caution • The cutter blade is sharp. Do not rub or touch the blade with your fingers. 5.
Printer Operation Load the Printer Load Ribbon Before you load ribbon, make sure that the labels that you are using need ribbon. Only thermal transfer labels require ribbon. Do not load ribbon if the printer is to be used with direct thermal labels. Caution • Use ribbon that is wider than the thermal transfer media. If the printhead is not protected by the ribbon, the resulting abrasion from the media may cause premature printhead wear. A ribbon leader makes it easier to load and unload ribbon.
Printer Operation Load the Printer To load the ribbon, complete these steps: 1. Align the segments of the ribbon supply spindle as shown in the following illustration. 2. Place the roll of ribbon on the ribbon supply spindle, and push the core as far back as it can go. The following illustration shows the printer components that are mentioned in this procedure.
Printer Operation Load the Printer 5. Pull the ribbon leader over the printhead and above the top roller as shown in the following illustration. 1 2 1 2 Ribbon leader Printhead 6. Bring the ribbon leader and ribbon under the ribbon take-up spindle, and wrap them around the spindle. The following illustration shows the ribbon leader wrapped around the ribbon take-up spindle. 1 2 1 2 Ribbon leader Ribbon take-up spindle 7. Turn the spindle counterclockwise until the ribbon stays on the spindle. 8.
Printer Operation Load the Printer The following illustration shows how your printer should look with the media and ribbon loaded. 9. To remove the ribbon, refer to Remove Used Ribbon on page 28.
Printer Operation Load the Printer Remove Used Ribbon When the ribbon has run out or must be changed, remove the used ribbon from the take-up spindle. This illustration shows the ribbon take-up spindle. 1 2 3 4 5 6 1 2 3 4 5 6 Used ribbon Ribbon take-up spindle Ribbon release bars Notch in ribbon take-up spindle Arrow on ribbon take-up spindle Ribbon release knob To remove used ribbon, complete these steps: 1. Open the printhead. 2. Has the ribbon run out? • Yes — continue with the next step.
Printer Operation Print a Configuration Label Print a Configuration Label When you have loaded the media and ribbon (if necessary), print a configuration label to use as a record of your printer settings. Keep the configuration label for baseline information on your printer when troubleshooting printing problems. Caution • For personal and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation.
Printer Operation Print a Configuration Label 7. Did the label print? • Yes, a configuration label printed. Connect the printer to your data source. Communication can be handled in many different ways. More information about the standard interfaces is available in Standard Ports on page 94. • No, a label did not print. Sensors out of position is a common cause of printing problems. Refer to Adjust Sensors on page 32. For additional assistance, refer to Troubleshooting on page 119.
Printer Operation Calibrate the Printer Calibrate the Printer There are five different ways that the printer can be calibrated. You may calibrate the printer as needed. • Auto-calibration occurs when the printer feeds media after the printhead is closed and when the printer is first turned on (see Media Power Up on page 69 and Head Close on page 69 for options). The printer automatically sets the value it detects for the spaces between labels.
Printer Operation Adjust Sensors Adjust Sensors This section describes how to adjust and calibrate sensors. Media and Ribbon Sensor Calibration Media and ribbon sensor calibration is one of the most common adjustments to the printer settings. This procedure is performed through the front panel. Indications that the sensitivity may need to be reset are: • The CHECK RIBBON light is on even though the ribbon is properly installed. • Non-continuous labels are being treated as continuous labels.
Printer Operation Adjust Sensors the peak of the graph up or down to optimize the readings for your application (for more information, see Sensor Profile on page 63). When calibration is complete, RELOAD ALL displays. 9. Open the printhead and pull the media forward until a label is positioned under the media sensor. 10. Reload the ribbon back into to its proper position. 11. Close the printhead. 12. Press the right oval to continue.
Printer Operation Adjust Sensors Transmissive (Media) Sensors The transmissive sensor consists of two sections: a light source (the lower media sensor) and a light sensor (the upper media sensor). The media passes between the two. The upper media sensor can be positioned along the inside half of the media (the side closest to the back of the printer) or the outside half of the media (the side farthest from the back of the printer).
Printer Operation Adjust Sensors To adjust the upper media sensor for the outside half of the media: 1. Remove the ribbon (if ribbon is used). 2. Locate the upper media sensor. The upper media sensor eye is directly below the adjustment screw head. 3. Remove the upper media sensor adjustment screw using a Phillips-head screwdriver. 4. Lift the upper media sensor assembly from the slot, and move it and the wire cover to the outside slot. Carefully pull the wires through the cable tie.
Printer Operation Adjust Sensors To adjust the lower media sensor, complete these steps: 1. Locate the lower media sensor assembly under the rear roller. (The sensor is a spring clip holding a circuit board.) 1 1 Lower media sensor 2. Slide the sensor until the two brass-colored infrared emitters are under the upper media sensor. Gently pull wires out as needed (wires should have a little slack). 3.
Printer Operation Adjust the Printhead Adjust the Printhead Important • Print quality depends on the labels and ribbon used as well as the toggle pressure. Make sure your labels and ribbon are right for your application. • Direct thermal labels do not need ribbon. • Thermal transfer labels need thermal transfer ribbon. Printhead pressure and the darkness setting affect print quality. If the darkness setting is too high for the labels and ribbon being used, it causes premature printhead wear.
Printer Operation Adjust the Printhead 1 2 1 2 Locking nuts Adjusting nuts 4. Some media types require higher pressure to print well. For these media types, increase or decrease pressure using the adjusting nuts until the left and right edges of the printed area are equally dark. 5. Increase the darkness level using the front panel controls until the printing is clear. 6. Tighten the locking nuts.
CHAPTER 4 Print Modes This chapter describes the available print modes. Contents Select a Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Cutter Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Modes Select a Print Mode Select a Print Mode The options on your printer may let you set up additional print modes. Use the front panel controls to set up the printer to the print mode that you wish to use. The following are the available print mode selections: • • • • • Tear-off Peel-off Cutter Rewind Applicator (used only if a machine will apply printed labels to something) To select a print mode, complete these steps: 1. From the front panel, press SETUP/EXIT. 2.
Print Modes Select a Print Mode Peel-Off Mode Peel-Off Mode advances one label at a time. The printer does not print another label until the first label is removed. The TAKE LABEL light flashes until the label is removed. The backing is wound on the rewind spindle, but the rewind plate is not used. This illustration shows the printer loaded with labels in Peel-Off Mode.
Print Modes Select a Print Mode To set up the printer in Peel-Off Mode, complete these steps: 1. Remove the rewind plate (if installed) from the front of the printer. Store it on the two mounting screws on the inside of the front panel. 2. From the front panel, select Peel-Off Mode. 3. Open the printhead. 4. Slide the media guide and media supply guide as far from the printer frame as possible. 5. Flip down the media supply guide. 6. Put the roll of media on the media hanger. 7.
Print Modes Select a Print Mode Cutter Mode A cutter is a rotating knife with a self-sharpening blade that is attached to the front of the printer. The cutter is used to cut individual labels as they are printed. See www.zebra.com for more information about the cutter option. This illustration shows the printer loaded with labels in Cutter Mode. 1 2 3 4 5 1 2 3 4 5 Printhead lever Media guide Media supply guide Media Cutter To set up the printer in Cutter Mode, complete these steps: 1. 2. 3. 4. 5.
Print Modes Select a Print Mode 11. Slide in the media guide and media supply guide so they just touch, but do not restrict, the edge of the roll. 12. Before closing the printhead, make sure that: • The labels are positioned against the inside guides. • The labels are taut and parallel with the pathway when wound onto the rewind spindle or core. 13. Close the printhead.
Print Modes Select a Print Mode Rewind Mode Rewind Mode allows the media to be wound on a core after printing. The following illustration shows the printer loaded with labels in Rewind Mode.
Print Modes Select a Print Mode To install the rewind plate, complete these steps: 1. 2. 3. 4. 5. Remove the rewind plate from its storage location inside the printer. Position the rewind plate so that the lip on the attached hook plate points down. Insert the hook plate lip 1/2 in. (13 mm) into the lower slot in the side plate. Align the upper end of the rewind plate with the matching slot in the side plate. Slide in the rewind plate until it stops against the printer’s main frame.
Print Modes Select a Print Mode To set up the printer in Rewind Mode, complete these steps: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. If you have not already done so, install the rewind plate. From the front panel, select Rewind Mode. Open the printhead. Slide the media guide and media supply guide as far from the printer frame as possible. Flip down the media supply guide. Put the roll of media on the media hanger. Push the label core toward the printer frame.
Print Modes Select a Print Mode Rewind Mode with Cutter Option Printers with the cutter option can use the Rewind Mode to print and save a roll of labels. See www.zebra.com for more information about the cutter option. Note • Rewind Mode cannot be used with the cutter option on R110XiIIIPlus printers. This illustration shows the printer loaded with labels in Rewind Mode with the cutter option.
Print Modes Select a Print Mode To set up the Rewind Mode for printers with the cutter option, complete these steps: 1. Turn the printer On (I). The printer feeds out and cuts one label. 2. From the front panel, select Rewind Mode. 3. Remove the rewind plate from its storage location in front of the print mechanism inside the media compartment. 4. Invert the rewind plate so that the lip on the attached hook plate points down. 5. Insert the hook plate lip 1/2 in.
Print Modes Select a Print Mode • The labels are taut and parallel with the pathway when wound onto the rewind spindle or core. 23. Close the printhead. The labels wind on the rewind spindle or core.
Print Modes Remove Backing from Rewind Spindle Remove Backing from Rewind Spindle Rewind Mode and Peel-Off Mode use the rewind spindle. The label backing must be removed every time you change labels for the printer to work correctly. Important • It is not necessary to turn off the power to remove backing from the rewind spindle. If power is turned off, all label formats and images, as well as any temporarily saved parameter settings stored in the printer’s internal memory, are lost.
Print Modes Remove Backing from Rewind Spindle 52 R110/R170XiIIIPlus User Guide
CHAPTER 5 Configuration This appendix describes the function of the front panel. Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . 56 Default Password Value . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Overview Overview After you have installed the labels and ribbon and printed a configuration label, you can change the printer’s settings using the front panel controls. For an overview of the front panel, including descriptions of the buttons and lights, see Front Panel on page 3. If you need to restore the printer to its factory default settings, see FEED and PAUSE Self Test on page 135. Many printer settings may be controlled by your printer’s driver or label preparation software.
Configuration Overview LCD Display Description LOAD DEFAULTS Loads the factory defaults. To see the factory default values, see Configuration and Calibration LCD Displays on page 57. Note • Loading factory defaults causes the printer to auto-calibrate. LOAD LAST SAVE Loads values from the last permanent save. 3. Press NEXT/SAVE to select the displayed choice. When the configuration and calibration sequence is done, PRINTER READY displays.
Configuration Password-Protected Parameters Password-Protected Parameters Certain parameters are password-protected by factory default, including the communication parameters. Note • If the parameters are set incorrectly, the printer may function unpredictably. The first time that you attempt to change a password-protected parameter, the printer displays ENTER PASSWORD. Before you can change the parameter, you must enter the four-digit password.
Configuration Configuration and Calibration LCD Displays Configuration and Calibration LCD Displays Use the LCD display on the front panel to adjust printer settings. Table 1 lists parameters in the order in which they are displayed when you press NEXT/SAVE after entering setup mode. Table 2 on page 76 lists parameters that are specific to ZebraNet® PrintServer II. Throughout this process, press NEXT/SAVE to continue to the next parameter, or press PREVIOUS to return to the previous parameter in the cycle.
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 2 of 19) LCD Description TEAR OFF Adjusting the Tear-Off Position This parameter establishes the position of the labels over the tear-off/peel-off bar after printing. Each press of an oval adjusts the tear-off position by four dot rows. • Press the right oval to increase value. • Press the left oval to decrease value.
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 3 of 19) LCD Description PRINT METHOD Selecting Print Method The print method parameter tells the printer the method of printing that you wish to use: direct thermal (no ribbon) or thermal transfer (using thermal transfer media and ribbon). • Press either oval to display choices.
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 4 of 19) LCD Description EARLY WARNING Setting Early Warning When this parameter is enabled, the printer provides warnings when labels or ribbons are running low or when the printhead needs to be cleaned. Note • Labels per roll and ribbon length need to be updated when beginning use of the Early Warning System. Also, the printer does not make any adjustments when power is turned off and on.
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 5 of 19) LCD Description LABELS PER ROLL Setting Labels Per Roll This parameter needs to be updated when setting the Early Warning System so the printer can provide early warnings when labels are running low. • Press the right or left oval to display other choices.
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 6 of 19) LCD Description INITIALIZE CARD A B Initialize Memory Card Caution • Perform this operation only when it is necessary to erase all previously stored information from the memory card. 1. When the LCD displays INITIALIZE CARD, press the left oval to select the A memory (internal CompactFlash) or the right oval to select B memory (PCMCIA card).
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 7 of 19) LCD Description SENSOR PROFILE Sensor Profile The media sensor profile may be used to troubleshoot registration problems that may be caused when the media sensor detects preprinted areas on the media or experiences difficulty in determining web location. • Press the right oval to start this standard calibration procedure and print a media sensor profile. See the media sensor profile below.
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 8 of 19) LCD Description MEDIA AND RIBBON CALIBRATE Calibrate Media and Ribbon Sensors Use this procedure to adjust sensitivity of media and ribbon sensors. Important • This procedure must be followed exactly as presented. All of the steps must be performed even if only one of the sensors requires adjustment. You may press the left oval at any step in this procedure to cancel the procedure. 1.
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 9 of 19) LCD Description SERIAL COMM Setting Serial Communications Select the communications port that matches the one being used by the host computer. • Press the right or left oval to display other choices.
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 10 of 19) LCD Description HOST HANDSHAKE Setting Host Handshake The handshake protocol of the printer must match the handshake protocol of the host computer for proper communications to take place. Select the handshake protocol that matches the one being used by the host computer. • Press the right or left oval to display other choices.
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 11 of 19) LCD Description COMMUNICA-TIONS Setting Communications Mode The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer. When DIAGNOSTICS is selected, all data sent from the host computer to the printer is printed as straight ASCII characters, with the hex value below the ASCII text.
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 12 of 19) LCD Description FORMAT PREFIX Format Prefix Character The format prefix is a two-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. The printer looks for this 2-digit hex character to indicate the start of a ZPL/ZPL II format instruction. See the ZPL II Programming Guide Volume I for more information.
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 13 of 19) LCD Description MEDIA POWER UP Media Power Up This parameter sets the action of the labels when the printer is turned on. • Press the right or left oval to display the choices. Default: Calibration Selections: Feed, Calibration, Length, and No Motion • • • • HEAD CLOSE Feed—feeds the labels to the first registration point. Calibration—determines the length of the label.
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 14 of 19) LCD Description BACKFEED Backfeed Sequence This parameter establishes when and how much label backfeed occurs after a label is removed or cut in Peel-Off, Cutter, and Applicator Modes. It has no effect in Rewind or Tear-Off Modes. This parameter setting can be superseded by the ~JS instruction when received as part of a label format (see the ZPL II Programming Guide).
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 15 of 19) LCD Description HEAD TEST COUNT Setting the Head Test Count The printer periodically performs a test of the printhead functionality, called a printhead test or head test. This parameter establishes how many labels are printed between these internal tests. 1. Press the left oval to move to the next digit position. 2. Press the right oval to increase the value of the digit.
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 16 of 19) LCD Description VERIFIER PORT Setting the Verifier Port The auxiliary port is used to determine how the printer reacts to the online verifier. The three operating conditions for this port are: • OFF: The verifier port is off. • VER-RPRNT ERR: Label reprinted if verifier detects an error.
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 17 of 19) LCD Description START PRINT SIG Start Print Signal This parameter determines how the printer reacts to the Start Print Signal input on pin 3 of the applicator interface connector at the rear of the printer. • In Pulse Mode, labels print when the signal transitions from HIGH to LOW. • In Level Mode, labels print as long as the signal is asserted LOW.
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 18 of 19) LCD Description WEB S. MEDIA S. These parameters are automatically set during the calibration procedure. They should be changed only by a qualified service technician. See the Maintenance Manual for more information on these parameters. RIBBON S. • Press NEXT/SAVE to scroll through these parameters. MARK S. TAKE LABEL MARK MED S.
Configuration Configuration and Calibration LCD Displays Table 1• Front Panel LCD Messages (Page 19 of 19) LCD Description IDLE DISPLAY Idle Display This parameter selects the LCD options for the real-time clock. Note • If the default value is not selected, pressing either oval briefly displays the firmware version of the printer. • Press the right or left oval to display other choices.
Configuration ZebraNet PrintServer II LCD Displays ZebraNet PrintServer II LCD Displays The following menu options display only if you have a ZebraNet PrintServer II (PSII) installed. Table 2• Front Panel LCD Messages for PSII LCD Explanation IP RESOLUTION IP Resolution Depending on the selection, allows either the user (permanent) or the server (dynamic) to select the IP address. For more information, see the PrintServer II™ Installation and User Guide.
Configuration ZebraNet PrintServer II LCD Displays Table 2• Front Panel LCD Messages for PSII LCD Explanation SUBNET MASK Subnet Mask This parameter selects the part of the IP address that is considered to be part of the local network. It can be reached without going through the default gateway. • Press the right or left oval to display other choices.
Configuration ZebraNet PrintServer II LCD Displays 78 R110/R170XiIIIPlus User Guide
CHAPTER 6 RFID Guidelines This chapter provides an overview of how RFID works and the ZPL commands used to create RFID labels. Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Transponder Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 ZPL II Commands for RFID. . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Sample of RFID Programming . . . . . . . . . . . . . . . . . . . . . . . . .
RFID Guidelines Overview Overview The R110 and R170 XiIIIplus “smart” label printer-encoders serve as dynamic tools for both printing and encoding RFID labels, tickets, and tags. The printer encodes information on ultra-thin UHF RFID transponders embedded in “smart” labels. It then immediately verifies proper encoding and prints bar codes, graphics, and/or text on the label’s surface. For more information about RFID media, see RFID “Smart” Labels on page 17.
RFID Guidelines ZPL II Commands for RFID ZPL II Commands for RFID Printing and encoding (writing) of “smart” labels is handled through the use of Zebra Programming Language (ZPL). Each transponder has memory that can be read from through ZPL commands, and most transponders have memory that can be written to. The printer divides the ZPL commands that it receives into two categories: RFID and non-RFID (such as the printing commands for bar codes or human-readable text). RFID commands are executed first.
RFID Guidelines ZPL II Commands for RFID ^WT Write Tag Note • Check the amount of data memory available for the tag that you will be using. If more is sent than the memory can hold, the data will be truncated. Description The ^WT command allows you to program the current RFID tag. Format ^WTb,r,m,w,f,v The following table identifies the parameters for this format. Parameters Details b = block number* Accepted values: 0 to n, where n is the maximum number of blocks for the tag.
RFID Guidelines ZPL II Commands for RFID Parameters Details v = verify valid data Default value: y Accepted values: • n (Do not verify) • y (Verify valid data [Hex A5A5 in the first two bytes] before writing) *Not applicable for R110/R170XiIIIplus Example • This sample encodes data “RFIDRFID” and will try writing up to five times, if necessary.
RFID Guidelines ZPL II Commands for RFID ^RT Read Tag Description The ^RT command tells the printer to read the current RFID tag data. The data can be sent back to the host via the ^HV command. Format ^RT#,b,n,f,r,m,s The following table identifies the parameters for this format. Parameters Details # = number to be assigned Accepted values: 0 to 9999 to the field Default value: 0 b = starting block number* Accepted values: 0 to n, where n is the maximum number of blocks for the tag.
RFID Guidelines ZPL II Commands for RFID Parameters Details s = special mode For EPC Class 1 (Alien reader) only. Not applicable for EPC class 0. Default value: 0 (Do not read if mismatched checksum.) Accepted values: 1 (Read even if mismatched checksum.) *Not applicable for R110/R170XiIIIplus Example • This sample reads a tag, prints the data on a label, and sends the string Tag Data:xxxxxxxx back to the host. The data read will go into the ^FN1 location of the format.
RFID Guidelines ZPL II Commands for RFID ^HV Host Verification Description This command is used to return data from specified fields, along with an optional ASCII header, to the host. It can be used with any field that has been assigned a number with the ^RT command. Format ^HV#,n,h The following table identifies the parameters for this format.
RFID Guidelines ZPL II Commands for RFID ^RS RFID Setup Note • Use care when using this command in combination with ^RT (reading tag data). Problems can occur if the data read from the tag is going to be printed on the label. Any data read from the transponder must be positioned to be printed above the read/write position. Failure to do this will prevent read data from being printed on the label. Description The ^RS command is used to set up for RFID operation.
RFID Guidelines ZPL II Commands for RFID Parameters Details e = error handling Send an error message to the host as an unsolicited message for each failure and set the printer in error mode. Accepted values: • N = No action • P = Place printer in Pause • E = Place printer in Error Default value: N Note • To enable or disable the unsolicited error message, refer to the ^SX and ^SQ commands. The parameter for the RFID error in these commands is V.
RFID Guidelines ZPL II Commands for RFID Example 1 • This example sets the printer to move the media to 800 dots from the top of the media [or label length minus 800 from the bottom (leading edge) of the media] and voids the rest of the media in case of an error. The printer will try to print two labels, then will pause the printer if printing and encoding fail. ^XA ^RS,800,,2,P^FS ^XZ The following illustration shows the resulting voided label. Note where the void starts.
RFID Guidelines ZPL II Commands for RFID Example 2 • This example sets the printer to move the media to 800 dots from the top of the media [or label length - 500 from the bottom (leading edge) of the media] and prints “void” 500 dots in vertical length (Y axis) in case of an error. ^XA ^RS,800,500,2,P^FS ^XZ The following illustration shows the resulting voided label. Note where the void starts.
RFID Guidelines Sample of RFID Programming Sample of RFID Programming ZPL II is Zebra’s label design language. ZPL II lets you create a wide variety of labels from the simple to the very complex, including text, bar codes, and graphics. This section is not intended as an introduction to ZPL II. If you are a new ZPL II user, order the ZPL II Programming Guide (part number 46530L) or go to http://support.zebra.com to download the guide. For your programming, do the following: 1.
RFID Guidelines Sample of RFID Programming Line Number Type This Label Format Resulting Printout 1 ^XA ZEBRA 2 ^RS,0^FS 5A65627261000000 3 ^WT^FDZebra^FS 4 ^FO100,100^A0n,60^FN0^FS 5 ^FO100,200^A0n,40^FN1^FS 6 ^RT0^FS 7 ^RT1,,,1^FS 8 ^XZ Line 1 Indicates start of label format. Line 2 Indicates no movement for media. Line 3 Writes the data “Zebra” to the tag. Line 4 Print field number ‘0’ at location 100,100.^FN0 is replaced by what we read on line 6.
CHAPTER 7 Data Ports This chapter describes the standard communication ports on the printer. Standard Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Parallel Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Ports Standard Ports Standard Ports The different ports available to connect the printer to your computer or network include: • Parallel • Serial RS-232 • USB Parallel Port When communicating via the parallel port, the values selected must be the same as those used by the host equipment connected to the printer. Port selection for status information is determined by the channel sending the request. The parallel port can be set for bidirectional or unidirectional communication.
Data Ports Standard Ports The following table shows the pin configuration and function of a standard computer-toprinter parallel cable. 36-Pin Connectors Description 1 nStrobe/HostClk 2–9 Data Bits 1–8 10 nACK/PtrClk 11 Busy/PtrBusy 12 PError/ACKDataReq 13 Select/Xflag 14 nAutoFd/HostBusy 15 Not used 16, 17 Ground 18 +5 V at 750 mA The maximum current draw may be limited by option configuration. 19–30 Ground 31 ninit 32 nFault/NDataAvail 33, 34 Not used 35 +5 V through a 1.
Data Ports Standard Ports Serial Port To communicate using the serial data port of the printer, you must choose the number of data and stop bits, parity, and handshaking. Parity applies only to data transmitted by the printer because the parity of received data is ignored. The values selected must be the same as those used by the host equipment connected to the printer. Default settings are 9600 baud, 8 data bits, 1 stop bit, no parity, and XON/XOFF.
Data Ports Standard Ports Serial Pin Configuration The table below shows the pin configuration and function of the rear panel serial data connector on the printer. Pin No.
Data Ports Standard Ports RS-232 Interface Connections Adapters are available from Zebra Technologies LLC. • RS-422/RS-485 adapter, Zebra part number 33114M • RS-232 DB-9 to DB-25 adapter, Zebra part number 33109M Direct Connection to a Computer The printer is configured as Data Terminal Equipment (DTE). Note • The cable used to connect the printer to a computer must be a null modem (crossover) cable. To connect the printer to any other DTE devices, use a null modem cable.
Data Ports Standard Ports DB-9 to DB-25 Connections An interface adapter is required (Zebra part number 33109M) to connect the printer’s DB-9 interface to a DB-25 connector. A generic DB-25 adapter CAN be used, although the +5 VDC signal source would not be passed through the adapter. This illustration shows the connections required for the DB-9 to DB-25 interface.
Data Ports Standard Ports Modem Connection When the printer is connected via its RS-232 interface to Data Communication Equipment (DCE) such as a modem, use a standard RS-232 (straight-through) interface cable. This illustration shows the connections required for this cable. DTE (Printer) 2 3 4 5 DCE (Modem, etc.
Data Ports Standard Ports RS-422/RS-485 Interconnections Caution • A qualified service technician must install a jumper on the printer’s main logic board at JP1, pins 2 and 3, for the RS-422/RS-485 interface adapter to function properly. An interface adapter (Zebra part number 33114M) is required to connect the printer’s RS-232 DB-9 interface to a host computer through an RS-422 or RS-485 interface. A generic DB-25 adapter can be used.
Data Ports Standard Ports USB 2.0 Port A USB 2.0 port (which is USB 1.1 and 1.0 compatible) is available to connect your printer to the host equipment. The industry-standard USB cable has an A-male connector on one end and a B-male connector on the other end as shown in the following illustration. = 16.4 ft (5 m) maximum Note • Use a USB 2.0-certified compliant cable no longer than 16.4 ft (5 m) long. A cable that meets these requirements is available from Zebra (part number 33011).
CHAPTER 8 Memory Cards This chapter describes the optional cards that can be used with the printer and gives instructions for installation. Contents PCMCIA Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory Cards PCMCIA Card PCMCIA Card A Type 1- or Type II-compliant PCMCIA card holds extra memory or font options for the printer. The card is hot-swappable (it can be installed while the printer is on). Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads. This illustration identifies the components used in this procedure.
Memory Cards PCMCIA Card To install the PCMCIA card, complete these steps: 1. Remove the PCMCIA card shield from the rear of the printer as shown. 2. Insert the PCMCIA card, with the notch up, into the card slot as shown. Insert it far enough to make the eject button pop out. 3. Reinstall the PCMCIA card shield over the PCMCIA card and card slot. The printer is ready to operate with the additional memory or font option.
Memory Cards CompactFlash Card CompactFlash Card A CompactFlash card is a nonvolatile memory card that stores data even when the power to the printer is turned off. A Type I-compliant CompactFlash card holds extra memory or optional fonts for your printer. This illustration shows the parts of the printer used in this procedure.
Memory Cards CompactFlash Card Caution • This procedure should only be performed by qualified service technicians. Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads. To install a CompactFlash card, complete these steps: 1. 2. 3. 4. Turn the AC power Off (O). Disconnect the AC power cord from the printer. Remove the two screws near the bottom of the electronics cover.
Memory Cards CompactFlash Card 6. Reinstall the electronics cover by lowering the cover so the lip of the cover goes into the channel on the top of the printer. 7. Secure the cover by reinstalling the two screws near the bottom of the cover. 8. Reconnect the printer AC power cord. 9. Press and hold CANCEL while turning the printer On (I). The printer prints a configuration label. 10. Check for the presence of additional memory or optional fonts by looking at the information on the configuration label.
CHAPTER 9 Routine Maintenance Cleaning your printer regularly maintains print quality and may extend the life of the printer. This appendix provides routine cleaning and maintenance procedures. Contents Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clean Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clean Interior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printhead and Platen Roller . . . . . . . .
Routine Maintenance Cleaning Schedule Cleaning Schedule The recommended cleaning schedule is shown in the table below. See the following pages for specific procedures. Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage caused by any other fluids being used on this printer. Area Method Interval Printhead Solvent*† Perform these procedures at the following times: Platen roller Solvent* • When CLEAN HEAD NOW appears.
Routine Maintenance Clean Exterior Clean Exterior Clean the outside surfaces of the printer with a lint-free cloth. Use a mild detergent solution or desktop cleaner sparingly, as needed. Caution • Do not use harsh or abrasive cleaning agents or solvents. Clean Interior After every four rolls of labels, inspect the inside of the printer. Use a soft bristle brush or a vacuum cleaner to remove any dirt and lint from the interior of the printer.
Routine Maintenance Clean Interior Caution • The printhead is hot and can cause severe burns. Allow the printhead to cool. Electrostatic Discharge Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads. To clean the printhead and platen roller, complete these steps: 1. Open the printhead. 2. Remove the labels and ribbon (if loaded). 3.
Routine Maintenance Clean Interior Note • If print quality does not improve when you perform this procedure, clean the printhead with Save-a-Printhead cleaning film. This specially coated material removes contamination buildup without damaging the printhead. Call your authorized Zebra reseller or distributor for more information. Sensors Brush or vacuum any accumulated paper lint and dust off the sensors whenever the sensors are blocked.
Routine Maintenance Clean Interior 1 1 Upper media sensor 1 1 114 Lower media sensor R110/R170XiIIIPlus User Guide
Routine Maintenance Clean Interior Snap Plate Clean the snap plate when label adhesive or a label is stuck to the underside of the snap plate. This illustration shows snap plate and the loops on either side. 1 1 2 3 2 3 Left loop Snap plate Right loop To clean the snap plate, complete these steps: 1. Insert a small-blade screwdriver or similar tool into the loop on the left side of the snap plate. Important • Take care not to bend, twist, or otherwise deform the loops.
Routine Maintenance Clean Interior 9. Press down on the loops to lock the snap plate into place. Cutter If the cutter is not cutting the labels cleanly or if it jams with labels, clean the cutter. Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers. To clean the cutter, complete these steps: 1. Turn Off (O) the printer. 2. Unplug the power cord. 3. Clean the stationary cutter blade with solvent.
Routine Maintenance Replace Fuse Replace Fuse The fuse is user-replaceable in the R170XiIIIPlus printer. The R110XiIIIPlus fuse must be replaced only by an authorized service technician. Caution • Turn the AC power switch Off (O) and remove the power cord before performing this procedure. The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V. The AC power entry module comes with two approved fuses in the fuse holder: one is in-circuit, and the second is provided as a spare.
Routine Maintenance Replace Fuse 1 2 3 1 2 3 In-circuit fuse Fuse holder Spare fuse 3. Snap the fuse holder back into the AC power entry module. 4. Reconnect the power cord, and turn the printer On (I). Note • If the printer does not power on, an internal component failure may have occurred, and the printer requires servicing by an authorized service technician.
CHAPTER 10 Troubleshooting This chapter provides you with information about LCD, print quality, communications, and other errors that you might need to troubleshoot. Contents Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 LCD Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Communications Problems . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting Troubleshooting Troubleshooting If an error condition exists with the printer, review this checklist: Is there an error message on the LCD? If yes, see LCD Error Messages on page 121 for more information. Is the CHECK RIBBON light on when ribbon is loaded properly or are non-continuous labels are being treated as continuous labels? If yes, see Media and Ribbon Sensor Calibration on page 32.
Troubleshooting LCD Error Messages LCD Error Messages The LCD displays messages when there is an error. This table identifies LCD errors, the possible causes, and the recommended solutions. LCD Possible Cause Recommended Solution RIBBON OUT Thermal Transfer Mode— Ribbon is not loaded or is loaded incorrectly. Load the ribbon correctly, following directions in Load Ribbon on page 24. Thermal Transfer Mode— Adjust the media and ribbon sensors.
Troubleshooting Print Quality Problems Problem Possible Cause Recommended Solution Gray lines on blank labels with no consistent pattern The printhead is dirty. Clean the printhead according to the instructions in Printhead and Platen Roller on page 111. Caution • The printhead is hot and can cause severe burns. Allow the printhead to cool. Caution • Observe proper electrostatic safety precautions when handling any staticsensitive components such as circuit boards and printheads.
Troubleshooting Print Quality Problems Problem Possible Cause Recommended Solution Wrinkled Ribbon The ribbon is not loaded correctly. Load the ribbon correctly. See Load Ribbon on page 24. The darkness setting is incorrect. Set the darkness to the lowest possible setting for good print quality. See Adjusting Print Darkness on page 57. Incorrect printhead pressure or balance. Set the pressure to the minimum required for good print quality. See Adjust the Printhead on page 37.
Troubleshooting Communications Problems Communications Problems This table identifies problems with communications, the possible causes, and the recommended solutions. Problem Possible Cause A label format was sent The communication parameters are incorrect. to the printer but was not recognized. The DATA light does not flash. Recommended Solution Check the printer driver or software communications settings (if applicable).
Troubleshooting Communications Problems Problem Possible Cause Recommended Solution A label format was sent to the printer but was not recognized. The DATA light flashes but no printing occurs. The prefix and delimiter characters set in the printer do not match the ones in the label format. Verify the prefix and delimiter characters. See Format Prefix Character on page 68 and Delimiter Character on page 68 for the requirements. Incorrect data is being sent to the printer.
Troubleshooting Printer Diagnostics Printer Diagnostics Self tests give information about the condition of the printer. The most commonly used are the Power-On and the CANCEL self test. Caution • Be sure that the print width is set to match the label width you are using before running any self tests. If the labels are not wide enough, the test may print on the platen roller and damage it. Power-On Self Test The Power-On Self Test (POST) is performed automatically each time the printer is turned on.
Troubleshooting Printer Diagnostics CANCEL Self Test The CANCEL self test prints a configuration label, which tells you the current settings for the printer. To perform the CANCEL Self Test, complete these steps: 1. Turn Off (O) the printer. 2. Press and hold CANCEL while turning the power On (I). Hold CANCEL until the DATA light turns off. A configuration label prints. The printer configuration can be changed by performing a calibration procedure.
Troubleshooting Printer Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies. See the sample printout below. To perform a PAUSE self test, complete these steps: 1. Turn Off (O) the printer. 2. Press and hold PAUSE while turning the power On (I). Hold PAUSE until the DATA light turns off. • The initial self test prints 15 labels at 2.4 in. (61 mm) per second, then automatically pauses the printer.
Troubleshooting Printer Diagnostics FEED Self Test This test helps you choose the best darkness setting for your printer. To perform a FEED self test, complete these steps: 1. Turn Off (O) the printer. 2. Press and hold FEED while turning the power On (I). Hold FEED until the DATA light turns off. The printer prints a series of labels like the one below at various darkness settings higher and lower than the darkness value shown on the configuration label. 3.
Troubleshooting Printer Diagnostics FEED and PAUSE Self Test Performing this self test temporarily resets the printer configuration to the factory default values. These values are active only until power is turned off unless you save them permanently in memory. To perform a FEED and PAUSE self test, complete these steps: 1. Turn Off (O) the printer. 2. Press and hold FEED and PAUSE while turning the power On (I). Hold FEED and PAUSE until the DATA light turns off. No labels print at the end of this test.
Troubleshooting Printer Diagnostics 136 R110/R170XiIIIPlus User Guide
APPENDIX A Specifications This appendix provides the features of and specifications for the RXiIIIPlus printers. Contents Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Standard Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Zebra Programming Language (ZPL II®) . . . . . . . . . . . . . . 138 Bar Codes . . . . . . . . . . . . . . . . . . .
Specifications Features Features This section lists the standard and optional features for the printer. Standard Features Note • Printer specifications are subject to change without notice. • • • • • Thermal transfer and direct thermal printing DRAM 16 MB USB 2.0 Port Real-time Clock Advanced Counter Print Modes Four different print modes can be used, depending on the printer options purchased. • • • • Tear-Off Mode: Labels are produced in strips.
Specifications Features • • • • • • • • Programmable quantity with print, pause, and cut control Communicates in printable ASCII characters Error-checking protocol Status message to host upon request Serialized fields In-spec OCR-A and OCR-B UPC/EAN User-programmable password Bar Codes Types of bar codes include: • • • • • • • • • • • • • • • • • • • • • • • • • Bar code ratios—2:1, 7:3, 5:2, 3:1 Codabar (supports ratios of 2:1 up to 3:1) CODABLOCK Code 11 Code 39 (supports ratios of 2:1 up to 3:1) Code
Specifications Features • TLC 39 • UPC-A, UPC-E, UPC extensions Agency Approvals for All Printers Approvals include: • • • • • • • • • • Binational UL 60950 3rd edition/CSA CAN/CSA-C22.2 No. 60950-00 3rd edition IEC 950/EN60950 EN55022:1998 Class B EN55024: 1998 EN61000-3-2,3 Canadian ICES-003, Class B FCC class B Argentina 92/98 Phase 3 Australia AS/NZS 3548 R.OC. CNS 13438 Compliance for All Printers • Complies with FCC class B and Canadian Doc.
Specifications General Specifications General Specifications The following table gives the general specifications for the printer by model number. Dimensions R110Xi IIIPlus R170Xi IIIPlus Height 15.5 in (393.7 mm) 15.5 in. (393.7 mm) Width 10.37 in. (263.5 mm) 13.15 in. (334.4 mm) Depth 19.5 in. (495.3 mm) 19.5 in. (495.3 mm) Weight without options 51 lb. (25 kg) 67 lb. (30.5 kg) Electrical Specifications The following table gives electrical specifications for the printers by model number.
Specifications Print Specifications by Model Print Specifications by Model Refer to the key and the tables that follow for printer specifications. Model Specifications Key This table contains the key for print specifications for the tables that follow. Non-Continuous printing (gap, notch, or hole between labels). Continuous printing (no gap, notch or hole). Ladder (rotated) orientation. Picket fence (nonrotated) orientation.
Specifications Print Specifications by Model R170XiIIIPlus Specification 170XiIIIPlus Printhead resolution 300 dots/inch (12 dots/mm) Dot size (width×length) 0.0033×0.0039 in. (0.84×0.100 mm) First dot location (measured from inside media 0.10 ± 0.035 in. edge) (2.5 ± 0.89 mm) Maximum print width 6.6 in. (168 mm) Selectable print speeds (in. per second) 2.4, 3, 4, 5, 6, 7, 8 Maximum print length 39 in. (991 mm) 100 in. (3810 mm) Bar code modulus (X) dimension 3.9 mil to 39 mil 3.
Specifications Ribbon Specifications by Model Ribbon Specifications by Model Refer to the tables that follow for ribbon specifications for your type of printer. Note • Match the ribbon to the label width and printhead width that you are using. • Ribbon must be wound with the coated side out. • Ribbon should be at least as wide as the labels to protect the printhead from excessive wear.
Specifications Ribbon Specifications by Model R170XiIIIPlus Specifications 170XiIIIPlus Printhead resolution 300 dots/inch(12 dots/mm) Ribbon width Minimum 2.0 in. (51 mm) Ribbon width Maximum 6.7 in. (170 mm) Standard length with 2:1 label to ribbon ratio 984 ft (300 m) Standard length with 3:1 label to ribbon ratio 1476 ft (450 m) Ribbon core inside diameter 1.0 in. (25.4 mm) Maximum ribbon roll outside diameter 3.2 in. (81.
Specifications Label Specifications Label Specifications RXiIIIPlus printers need the correct size and type of labels for best performance. The tables that follow give you the specifications you need. R110XiIIIPlus Printers Important • Media registration and minimum label length are affected by label type and width, ribbon type, print speed, and printer mode of operation. Performance improves as these factors are optimized. Zebra recommends qualifying any application with thorough testing.
Specifications Label Specifications Specifications R110XiIIIPlus 200 dpi R110XiIIIPlus 300 dpi R110XiIIIPlus 600 dpi Cutter maximum fullwidth media thickness 0.009 in. (0.23 mm) 0.009 in. (0.23 mm) Does not apply Roll media core inside diameter 3 in. (76 mm) 3 in. (76 mm) 3 in. (76 mm) Maximum roll diameter on 3 in. (76 mm) core 8.0 in. (203 mm) 8.0 in. (203 mm) 8.0 in. (203 mm) Interlabel gap 0.079 in.2 mm) 0.157 in. (4 mm) 0.118 in. (3 mm) 0.079 in. (2 mm) 0.157 in. (4 mm) 0.118 in.
Specifications Label Specifications Black Mark Sensing Only Specifications R110XiIIIPlus 300 dpi R110XiIIIPlus 600 dpi Mark length (measuring 0.12 in. (3 mm) 0.43 in. (11 mm) parallel to label/tag edge) 0.12 in. (3 mm) 0.43 in. (11 mm) 0.12 in. (3 mm) 0.43 in. (11 mm) Mark width (measuring to perpendicular label/tag edge) 0.43 in. (11 mm) Full media width 0.43 in. (11 mm) Full media width 0.43 in. (11 mm) Full media width Mark location within 0.040 in. (1 mm) within 0.040 in. (1 mm) within 0.
Specifications Label Specifications R170XiIIIPlus Printers Important • Media registration and minimum label length are affected by label type and width, ribbon type, print speed, and printer mode of operation. Performance improves as these factors are optimized. Zebra recommends qualifying any application with thorough testing.
Specifications Label Specifications Specifications R170XiIIIPlus Preferred inter-label gap Maximum inter-label gap = 2 × (label length for which you have calibrated the printer) + 1 in. (25.4 mm) Maximum internal fanfold media pack size (label + 8.0×7.1×4.5 in. backing) L×W×H (203×114×114 mm) Ticket/tag sensing notch L×W 0.12×0.25 in.(3×6 mm) Ticket/tag sensing hole diameter 0.125 in.(3 mm) Effective leading edge registration accuracy (vertical) ± 0.060 in. (± 1.
Index A C about this document, xxi adjustments LCD, 74 left position, 70 lower media sensor, 36 print darkness, 57 printhead toggle pressure, 37 print speed, 57 sensors, 32 tear-off position, 58 upper media sensor, 34 agency approvals, 140 alert setting, 60 applicator port setting, 72 auto-calibration, 31 cable requirements, 14 calibration media and ribbon sensor, 32, , 64 methods, 31 setting for head close, 69 setting for media power up, 69 Canadian DOC compliance, vi CANCEL self test, 132 check firmwa
Index configuration enter setup mode, 54 leave setup mode, 54 configuration label print during CANCEL self test, 132 printing after loading printer, 29 printing using List Setup command, 61 sample, 29 connect printer to power source, 11 contact information, xx continuous media defined, 15 setting media type, 58 control prefix setting, 67 creases on labels, 127 create ribbon leader, 24 customer support, xx cutter cleaning, 116 CUTTER JAMMED message, 124 set up Cutter Mode, 43 set up Rewind Mode with cutter,
Index front panel buttons, 4 enter setup mode, 54 illustration, 3 LCD error messages, 121 LCD setup messages, 57 leave setup mode, 54 lights, 5 fuse replacement, 117 G gray lines on labels, 127 H HEAD HEAD HEAD HEAD COLD message, 124 ELEMENT BAD message, 122 OPEN message, 121 TOO HOT message, 123 host handshake setting, 66 I IBM Twinax or Coax option, 13 idle display setting, 75 image not sharp, 126 images list, 61 initialize Flash memory, 62 initialize memory card, 62 inspect the printer, 9 interior
Index media and ribbon sensor calibration procedure, 32, , 64 when to perform, 32 media path cleaning, 110 media power up setting, 69 media sensor adjustment, 34 location, 113 print media sensor profile, 63 sensor sensitivity calibration, 31 Media S.
Index printer settings (continued) parallel communications, 64 parity, 65 passwords, 56 print darkness, 57 print method, 59 print speed, 57 print width, 59 protocol, 66 resynch mode, 73 ribbon length, 61 saving, 54 sensor type, 58 serial communications, 65 setting through front panel, 54 start print signal, 73 time, 75 verifier port, 72 ZPL mode, 68 printer setup before you begin, 8 load the printer, 20 printhead cleaning, 111 early warning message, 60 head close setting, 69 head resistor value setting, 71
Index ribbon CHECK RIBBON light on, 32 create ribbon leader, 24 load, 24 removal, 28 RIBBON IN message, 123 ribbon LED setting, 74 ribbon low warning, 60 Ribbon Out message, 121 setting length, 61 specifications, 144 troubleshooting wrinkles, 128 when used, 18 ribbon sensor calibration procedure, 64 cleaning, 113 location, 113 sensitivity calibration, 31 when to clean, 110 Ribbon S.
Index T U take label setting, 74 Tear-Off Mode load the printer, 20 tear-off bar cleaning, 110 tear-off position adjustment, 58 temperature requirements, 10 thermal transfer mode load ribbon, 24 ribbon considerations, 18 setting, 59 time setting, 75 toggle pressure adjustment, 37 top of label printer cannot detect, 130 setting, 70 transmissive (media) sensor adjustment, 34 location, 113 when to clean, 110 transponder placement, 80 troubleshooting checklist, 120 CHECK RIBBON light on, 32 communications pr
Index 158 R110/R170XiIIIPlus User Guide
R110/R170XiIIIPlus User Guide 1
Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A. Telephone: +1 847.634.6700 Facsimile: +1 847.913.8766 Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Telephone: +44 (0) 1494 472872 Facsimile: +44 (0) 1494 450103 Customer Order # 13383L Rev. 2 Manufacturer Part # 13383LB Rev. 2 © 2004 ZIH Corp.
