User's Manual

Table Of Contents
16 RS507 Hands-Free Imager
Troubleshooting
Problem Cause Solution
Laser aimer does
not display when
pressing the Scan
Trigger
Corded:
Interface
cable is not secure
Cordless:
Battery is
not charged
Verify that the interface cable is
properly connected
Replace or charge battery
Power is not applied
to Imager
Corded: Verify that the mobile
computer (e.g WT4090) has a
charged battery installed
Cordless: Replace or Charge Imager
battery
Scan application on
the mobile computer
(e.g WT4090) is not
functioning
Restart the scanning application on
the mobile computer (e.g WT4090)
Imager software
does not respond
Reset the Imager (See Resetting the
Imager on page 17)
Imager does not
decode a barcode
Barcode is
unreadable
Verify that the barcode is not
defective, i.e., smudged or broken
Exit window is dirty Clean exit window with a lens tissue.
Tissues for eyeglasses work well. Do
not use tissues coated with lotion
Barcode symbology
is not supported or
enabled
See your system administrator
Cordless:
Bluetooth
link is disconnected
Reestablish Bluetooth connection
(See Establish Bluetooth Connection
on page 11)
QRG_507.fm Page 16 Wednesday, January 28, 2009 8:37 PM