Customer order # 11356L Manufacturer part # 11356LB Rev.
3URSULHWDU\ 6WDWHPHQW This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.
Zebra Z4M/Z6M Printers User’s Guide iii
iv Zebra Z4M/Z6M Printers User’s Guide
2AOlÍyÍ ÏlÏÆ :lYl³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³¦ Hello! .......................................................................................................................1 Unpacking and Inspection........................................................................................1 Reporting Damage ..............................................................................................2 Storage ......................................................
ÆÏAOÆÍ ØYAÏ ³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³¦Ê System Considerations .......................................................................................... 17 Interfaces .......................................................................................................... 17 Data Specifications........................................................................................... 17 Cabling Requirements ...............................................................................
Lubrication .............................................................................................................65 Printhead Pressure Adjustment .............................................................................65 Rewind Media Alignment......................................................................................67 Fuse Replacement ..................................................................................................
viii Zebra Z4M/Z6M Printers User’s Guide
:lYl +HOOR • This user’s guide provides all the information you need to operate the Z4M™ or Z6M™ printer. • The ZPL II® Programming Guide Volume I and Volume II (part # 45540L) details how to create the perfect label format for your application. The guide explains how the optional ZBI™ extends the power of ZPL II by allowing custom programs to be written that operate within the printer, directly interfacing with bar code scanners, keyboard display devices, etc.
5HSRUWLQJ 'DPDJH If you discover shipping damage: • Immediately notify the shipping company and file a damage report. Zebra Technologies Corporation is not responsible for any damage incurred during the shipment of the equipment and will not repair this damage under warranty. • Keep the carton and all packing material for inspection. • Notify your local Zebra reseller. 6WRUDJH If you are not placing the printer into operation immediately, repackage it using the original packing materials.
3ULQWHU 3RZHU The power supply in the printer automatically detects the applied line voltage and works in the 90 to 265 VAC range. :$51,1* )RU SHUVRQQHO DQG HTXLSPHQW VDIHW\ DOZD\V XVH D WKUHH SURQJ SOXJ ZLWK DQ HDUWK JURXQG FRQQHFWLRQ NOTE: Depending on how your printer was ordered, a power cord may or may not be included. If one is not included, or if the one included is not suitable for your requirements, refer to “Power Line Cord Specifications” on page 85. 1.
3ULQWHU 2YHUYLHZ Figure 2 shows the basic components of your printer. Depending on installed options, your printer may look slightly different.
AOÃAÏÍÏlÍ-ÃÏlà This chapter of the user’s guide is so important that we’ve printed it on a different color paper! That way, it will be easy for you to find when you must calibrate (set up) the printer for your particular application. 3XUSRVH • To calibrate the printer. • To verify that the printer is properly set up by printing a test label. NOTE: This procedure must be performed when the printer is first installed or if it cannot properly detect the top of the label.
7\SHV RI 0HGLD 1RQ &RQWLQXRXV :HE 0HGLD Non-continuous web media (refer to Figure 3) refers to individual labels that are separated by a gap, notch, or hole. When you look at the media, you can tell where one label ends and the next one begins.
1RQ &RQWLQXRXV %ODFN 0DUN 0HGLD Non-continuous black mark media has black marks printed on the back of the liner material that indicate the start and end of each label (refer to Figure 4). Black mark Black mark Non-continuous media for black mark sensing Figure 4 &RQWLQXRXV 0HGLD Continuous media (refer to Figure 5) is one uninterrupted roll of material that allows the image to be printed anywhere on the label.
&KRRVLQJ WKH 3ULQW 0RGH • In tear-off mode, each label (or a strip of labels) can be torn off after it is printed. • In peel-off mode, liner material is peeled away from the label as it is printed. After this label is removed from the printer, the next one is printed. • In cutter mode, the printer automatically cuts the label after it is printed. • In rewind mode, the media and/or liner are rewound onto a core as the labels are printed. /RDGLQJ WKH 0HGLD Figure 6 illustrates one method of media loading.
3RVLWLRQLQJ WKH 0HGLD 6HQVRU The correct positioning of the media sensor is important — it can make the difference between a perfect label and a call to Technical Support! There are two media sensors in this printer: “reflective” and “transmissive.” 5HIOHFWLYH 6HQVRU The reflective sensor detects the “start-of-label indicator” (the notch, hole, black mark, or gap between die-cut labels).
$GMXVWLQJ WKH 5HIOHFWLYH 6HQVRU Refer to Figure 7. 1. Open the printhead assembly by pressing the printhead open lever. 2. Locate the reflective sensor positioning lever. 3. Move the reflective sensor positioning lever across the width of the media until the reflective sensor aligns with the start-of-label indicator. The glow of the red light assists in the proper placement of the reflective sensor. 4. Close the printhead assembly.
/RDGLQJ WKH 5LEERQ Refer to Figure 8. For more detailed information, refer to the instructions that begin on page 34.
$XWR &DOLEUDWLRQ During auto calibration, the printer determines the label length and media/ribbon sensor settings. Auto calibration occurs when the printer is turned on and each time the printer recovers from an error condition. (To clear an error, open and close the printhead assembly and then press the PAUSE key.) The printer begins auto calibration when all errors have been cleared. The results of the auto calibration are stored in the printer’s memory and are retained even if printer power is removed.
2SHUDWRU &RQWUROV 32:(5 6ZLWFK The POWER switch is located at the back of the printer above the power cord. Turn on the printer. )URQW 3DQHO For a more detailed explanation of the front panel keys and lights (shown in Figure 9), refer to the instructions that begin on page 19.
&RQILJXULQJ WKH 3ULQWHU The configuration procedure in Table 1 contains the information you need to get your printer up and running, but it is not comprehensive. Refer to page 37 for more information. 1. Press the SETUP/EXIT key at the “PRINTER READY” display to enter the configuration mode. NOTE: You need to press the INCREMENT (+) key more than once to advance to some of the displays. 2. Press the INCREMENT (+) or DECREMENT (–) key to scroll to the setting you wish to change. 3.
&RQILJXULQJ WKH 6RIWZDUH RU 3ULQWHU 'ULYHU Many printer settings may also be controlled by your printer’s driver or label preparation software. Refer to the driver or software documentation for more information. 3ULQWLQJ D 7HVW /DEHO To print a test label: 1. Turn off the printer. 2. Press and hold the CANCEL key while turning on the printer. 3. Release the CANCEL key after the DATA light turns off (approximately five seconds).
16 Zebra Z4M/Z6M Printers User’s Guide
ÆÏAOÆÍ ØYAÏ 6\VWHP &RQVLGHUDWLRQV ,QWHUIDFHV The method of interfacing this printer to a data source depends on the communication options installed in the printer. The standard interfaces are an RS-232/RS-422/RS-485 serial data port and an IEEE 1284 compliant bi-directional parallel port. The optional ZebraNet® PrintServer II enables printers to be connected to 10Base-T Ethernet networks.
When communicating via the parallel port (refer to Figure 12), the previously mentioned parameters are not considered. For serial and parallel pinout and technical information, refer to “Appendix” beginning on page 87. Printer 36-pin male Computer PC 25-pin female &DEOLQJ 5HTXLUHPHQWV 25-pin male Data cables must be fully shielded and fitted with metal or metalized connector shells. Shielded cables and connectors are required to prevent radiation and reception of electrical noise.
-ÃÏlÃÍ AÆYÆ )URQW 3DQHO This section discusses the functions of the controls and indicators on the printer. Become familiar with each of these functions before operating the printer. )URQW 3DQHO 'LVSOD\ The front panel display (shown in Figure 13) communicates operational status and programming modes and parameters.
)URQW 3DQHO .H\V Key FEED PAUSE CANCEL SETUP/EXIT SELECT Function Forces the printer to feed one blank label each time the key is pressed. • Printer not printing: one blank label immediately feeds. • Printing: one blank label feeds after the current batch of labels is complete. Starts and stops the printing process: • Printer not printing: no printing occurs. (Press PAUSE again to resume printing.) • Printing: printing stops after the current batch is complete.
)URQW 3DQHO /LJKWV Light POWER PAUSE Status Off On The printer is on. Off Normal printer operation. On The printer has stopped all printing operations. Flashing In peel-off mode, the PAUSE light flashes when the label is available for removal, and when initializing FLASH or PCMCIA memory. Off Normal printer operation (no errors). Slow flashing “RIBBON IN” warning, “HEAD UNDER TEMP” warning, or “HEAD OVER TEMP” error. Fast flashing “HEAD OPEN” error.
5ROO 0HGLD /RDGLQJ 7HDU RII 0RGH Refer to Figure 14. 1. Press the printhead open lever. The printhead assembly springs up. 2. Flip down the media supply guide. 3. Slide out the media guide as far from the printer frame as possible. 4. Place the roll of media on the media supply hanger and orient the media properly. 5. Flip up the media supply guide. 6. Slide in the media supply guide so that it just touches, but does not restrict, the edge of the roll. 7.
&XWWHU 0RGH (Cutter option required) Refer to Figure 15. 1. Press the printhead open lever. The printhead assembly springs up. 2. Flip down the media supply guide. 3. Slide out the media guide as far from the printer frame as possible. 4. Place the roll of media on the media supply hanger and orient the media properly. 5. Flip up the media supply guide. 6. Slide in the media supply guide so that it just touches, but does not restrict, the edge of the roll. 7.
9DOXH 3HHO RII 0RGH (Value peel-off option required) Refer to Figure 16. 1. Press the printhead open lever. The printhead assembly springs up. 2. Flip down the media supply guide. 3. Slide out the media guide as far from the printer frame as possible. 4. Place the roll of media on the media supply hanger and orient the media properly. 5. Flip up the media supply guide. 6. Slide in the media supply guide so that it just touches, but does not restrict, the edge of the roll. 7.
Tear-off/ Peel-off Bar Value Peel Lever Media Supply Guide Transmissive Sensor Printhead Assembly Dancer Label Ribbon Media Sensor Guide Printhead Open Lever Media Supply Hanger Value Peel Assembly Figure 16 Zebra Z4M/Z6M Printers User’s Guide 25
/LQHU 7DNH XS 0RGH (Liner take-up option required) NOTE: This option is available on the Z4M printer only. Refer to Figure 17. 1. Press the printhead open lever. The printhead assembly springs up. 2. Flip down the media supply guide. 3. Slide out the media guide as far from the printer frame as possible. 4. Place the roll of media on the media supply hanger and orient the media properly. 5. Flip up the media supply guide. 6.
17.If the printer is paused (the PAUSE light is on), press the PAUSE key to enable printing. Peeling starts automatically. Press the FEED key to test. Tear-off/ Transmissive Peel-off Bar Sensor Value Peel Lever Media Supply Guide Printhead Assembly Dancer Label Ribbon Media Sensor Guide Printhead Open Lever Media Supply Hanger Liner Take-up Value Peel Assembly Figure 17 Liner Removal 1.
3RZHU 3HHO 5HZLQG 3HHO 0RGH (Power peel/rewind option required) Refer to Figure 18. 1. Press the printhead open lever. The printhead assembly springs up. 2. Flip down the media supply guide. 3. Slide out the media guide as far from the printer frame as possible. 4. Place the roll of media on the media supply hanger and orient the media properly. 5. Flip up the media supply guide. 6. Slide in the media supply guide so that it just touches, but does not restrict, the edge of the roll. 7.
16.Close the printhead assembly. 17.Close the value peel assembly using the value peel lever. 18.If the printer is paused (the PAUSE light is on), press the PAUSE key to enable printing. Peeling starts automatically. Press the FEED key to test.
3RZHU 3HHO 5HZLQG 5HZLQG 0RGH (Power rewind option required) Refer to Figure 19. 1. Press the printhead open lever. The printhead assembly springs up. 2. Flip down the media supply guide. 3. Slide out the media guide as far from the printer frame as possible. 4. Place the roll of media on the media supply hanger and orient the media properly. 5. Flip up the media supply guide. 6. Slide in the media supply guide so that it just touches, but does not restrict, the edge of the roll. 7.
14.Slide the rewind media guide against the media, and tighten the thumbscrew to lock it into position. 15.Close the printhead assembly. 16.If the printer is paused (the PAUSE light is on), press the PAUSE key to enable printing.
)DQIROG 0HGLD /RDGLQJ Fanfold media feeds through either the bottom or rear access slot. Refer to Figure 20. 1. Press the printhead open lever. The printhead assembly springs up. 2. Flip down the media supply guide. 3. Slide out the media guide as far from the printer frame as possible. 4. Pass the fanfold media over the media supply hanger. 5. Flip up the media supply guide. Slide in the media supply guide so that it just touches, but does not restrict, the edge of the media. 6.
Rear Feed Media Supply Guide Printhead Assembly Transmissive Sensor Dancer Ribbon Media Guide Sensor Printhead Open Lever Media Supply Hanger Bottom Feed Media Supply Guide Printhead Assembly Transmissive Sensor Dancer Ribbon Media Guide Sensor Printhead Open Lever Media Supply Hanger Figure 20 Zebra Z4M/Z6M Printers User’s Guide 33
5LEERQ /RDGLQJ NOTE: The ribbon supply spindle in your printer is a “dual tension” variety. Most applications require the spindle to be in the “normal” position. The “low tension” position is recommended only when a wide ribbon is used and normal tension hampers the ribbon movement. NOTE: To place this spindle in the “normal” position, firmly pull out the spindle end cap until it clicks into place as shown in Figure 21.
Release Knob Printhead Assembly Tension Blades Ribbon Take-up Spindle Ribbon Guide Plate Ribbon Supply Spindle Printhead Open Lever Ribbon Sensor (Ribbon Loaded) Tension Blades Release Knob Printhead Assembly Ribbon Take-up Spindle Ribbon Guide Plate Ribbon Supply Spindle Printhead Open Lever Ribbon Sensor Figure 22 Zebra Z4M/Z6M Printers User’s Guide 35
5LEERQ 5HPRYDO To remove the ribbon: 1. If the ribbon has not run out, break it between the ribbon guide plate and the ribbon take-up spindle. 2. While turning the ribbon take-up spindle release knob counterclockwise, squeeze the ribbon against the ribbon take-up spindle tension blades. 3. When the tension blades collapse into the ribbon take-up spindle, hold the release knob and rotate the spent ribbon toward the rear of the printer. Then, slide off the ribbon.
yØÃAÏ After you have installed the media and ribbon and the Power-On Self Test (POST) is complete, the front panel display shows “PRINTER READY.” (If the printer fails its POST, refer to page 75.) Use the front panel display and the four keys directly below it to set printer parameters for your application. NOTE: Printers operating on an IP network can be quickly configured using ZebraLink™ WebView (optional ZebraNet® PrintServer II required).
&KDQJLQJ 3DVVZRUG 3URWHFWHG 3DUDPHWHUV Certain parameters are password protected by factory default. NOTE: You have the option of making all parameters password protected. See “PASSWORD LEVEL” on page 52 for details. CAUTION: Do not change password-protected parameters unless you are sure you know what you are doing! If set incorrectly, these parameters could cause the printer to function in an unpredictable way.
/HDYLQJ WKH 6HWXS 0RGH You can leave the program mode at any time by pressing the SETUP/EXIT key. The “SAVE CHANGES” display appears. There are five choices, which are described below. Pressing the INCREMENT (+) or DECREMENT (–) key displays other choices and pressing the SELECT key selects the displayed choice. • PERMANENT — Permanently saves the changes. Values are stored in the printer even when power is turned off.
&RQILJXUDWLRQ DQG &DOLEUDWLRQ 6HTXHQFH Display Shows PRINTER READY Action/Explanation Normal printer operation. Setting Print Parameters 40 DARKNESS Adjusting Print Darkness: Press the INCREMENT (+) key to increase darkness. Press the DECREMENT (–) key to decrease darkness. Default: +10 Range: 0 to +30 Darkness settings are dependent upon a variety of factors, including ribbon type, media, and the condition of the printhead. You may adjust the darkness for consistent high-quality printing.
Display Shows PRINT MODE MEDIA TYPE SENSOR TYPE SENSOR SELECT Action/Explanation Selecting Print Mode: Press the INCREMENT (+) or DECREMENT (–) key to display other choices. Default: Tear-off Selections: Tear-off, cutter, peel-off, liner take-up, rewind Print mode settings tell the printer the method of media delivery that you wish to use. Be sure to select a print mode that your hardware configuration supports as some selections displayed are for optional printer features.
Display Shows Action/Explanation PRINT METHOD Selecting Print Method: Press the INCREMENT (+) key for the next value; press the DECREMENT (–) key for the previous value. Default: Thermal transfer Selections: Thermal transfer, direct thermal The print method parameter tells the printer the method of printing you wish to use: direct thermal (no ribbon) or thermal transfer (using thermal transfer media and ribbon).
Listing Printer Information Display Shows Action/Explanation LIST FONTS List Fonts: Press the INCREMENT (+) key to print a label listing all of the available fonts. This selection is used to print a label that lists all of the fonts currently available in the printer, including standard printer fonts plus any optional fonts. Fonts may be stored in RAM, FLASH memory, font EPROMs, or font cards.
Display Shows Action/Explanation Initialize Memory Card CAUTION: Perform this operation only when it is necessary to erase all previously stored information from the optional memory card. Press the SETUP/EXIT key to bypass this function. 1. Press the INCREMENT (+) key to select “YES.” ,I \RXU SULQWHU LV VHW WR UHTXLUH D SDVVZRUG \RX DUH SURPSWHG WR HQWHU WKH SDVVZRUG (QWHU WKH SDVVZRUG DQG WKHQ SUHVV WKH 6(/(&7 NH\ INITIALIZE CARD 2. The display asks “INITIALIZE CARD?”.
Media and Ribbon Sensor Calibration Performing the manual calibration procedure resets the sensitivity of the sensors to detect the media and ribbon you are using more accurately. With the sensors at their new sensitivity, the printer then performs the manual calibration. Changing the type of ribbon and/or media may require resetting the sensitivity of the media and ribbon sensors. Display Shows Action/Explanation Sensor Profile: Press the INCREMENT (+) key to print a media sensor profile. See Figure 23.
Setting Communication Parameters Communication parameters must be set correctly for the printer to communicate with the host computer. These parameters make sure that the printer and host computer are “speaking the same language.” All communication parameters are password protected. Display Shows SERIAL COMM BAUD DATA BITS 46 Action/Explanation Setting Serial Communications: Press the INCREMENT (+) or DECREMENT (–) key to display other choices.
Display Shows Action/Explanation PARITY Setting Parity: Press the INCREMENT (+) or DECREMENT (–) key to display other choices. Default: Even Selections: Even, odd, none The parity of the printer must match the parity of the host computer for accurate communications to take place. Select the parity that matches the one being used by the host computer. HOST HANDSHAKE Setting Host Handshake: Press the INCREMENT (+) or DECREMENT (–) key to display other choices.
Display Shows NETWORK ID COMMUNICATIONS 48 Action/Explanation Setting Network ID: Press the DECREMENT (–) key to move to the next digit position, press the INCREMENT (+) key to increase the value of the digit. Default: 000 Range: 000 - 999 Network ID is used to assign a unique number to a printer used in an RS-422/ RS-485 network. This gives the host computer the means to address a specific printer. If the printer is used in a network, you must select a network ID number.
Selecting Prefix and Delimiter Characters Prefix and delimiter characters are 2-digit hex values used within the ZPL/ZPL II formats sent to the printer. The printer uses the last prefix and delimiter characters sent to it, whether from a ZPL II instruction or from the front panel. NOTE: DO NOT use the same hex value for the control, format, and delimiter character. The printer needs to see different characters to function properly.
Selecting ZPL Mode Display Shows Action/Explanation ZPL MODE Selecting ZPL Mode: Press the INCREMENT (+) or DECREMENT (–) key to display other choices. Default: ZPL II Selections: ZPL II, ZPL The printer remains in the selected mode until it is changed by this front panel instruction or by using a ZPL/ZPL II command. The printer accepts label formats written in either ZPL or ZPL II. This eliminates the need to rewrite any ZPL formats you already have.
Label Positioning Parameters Display Shows BACKFEED Action/Explanation Backfeed Sequence: Press the INCREMENT (+) or DECREMENT (–) key to display other choices. Default: Default (90%) Selections: Default, after, before, 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80%, off This parameter establishes when and how much label backfeed occurs after a label is removed or cut in the peel-off or cutter modes. It has no effect in rewind or tear-off modes.
Display Shows Action/Explanation WEB S. MEDIA S. RIBBON S. TAKE LABEL S. MEDIA LED RIBBON LED These parameters are automatically set during the calibration procedure. They should only be changed by a qualified service technician. Refer to the maintenance manual for more information on these parameters. Press the SELECT key repeatedly to skip these parameters.
Display Shows IP RESOLUTION* IP PROTOCOLS* IP ADDRESS* SUBNET MASK* DEFAULT GATEWAY* Action/Explanation IP Resolution: Press the INCREMENT (+) or DECREMENT (–) key to display other choices. Default: Dynamic Selections: Dynamic, permanent Depending on the selection, allows either the user (”permanent”) or the server (”dynamic”) to select the IP address. For more information, refer to ZebraNet Networking: PrintServer II Installation and User’s Guide.
Display Shows LANGUAGE Action/Explanation Selecting the Display Language: Press the INCREMENT (+) or DECREMENT (–) key to display other choices. Default: English Selections: English, Spanish, French, German, Italian, Norwegian, Portuguese, Swedish, Danish, Spanish 2, Dutch, Finnish, Japanese This parameter allows you to change the language used on the front panel display. You have now completed the entire configuration and calibration sequence. You may either press the SELECT key or the SETUP/EXIT key.
/ØÏlÍ AÃlÍAcÍ cØÆÏlÏÆ &OHDQLQJ Table 2 provides a recommended cleaning schedule. Specific cleaning procedures are provided on the following pages. Table 2 Area Method Interval Printhead Solvent* Platen roller Solvent* Media sensors Air blow Ribbon sensor Air blow Media path Solvent* Ribbon path Solvent* Pinch roller. (Optional value peel-off option required. See Figure 26.
&OHDQLQJ WKH ([WHULRU The exterior surfaces of the printer may be cleaned with a lint-free cloth. Do not use harsh or abrasive cleaning agents or solvents. If necessary, a mild detergent or desktop cleaner may be used sparingly. &OHDQLQJ WKH ,QWHULRU Remove any accumulated dirt and lint from the interior of the printer using a soft bristle brush and/or vacuum cleaner.
Printhead Assembly Take Label Sensor Transmissive Sensor Ribbon Sensor Reflective Sensor Platen Roller Figure 24 &OHDQLQJ WKH 6HQVRUV Brush or vacuum any accumulated paper lint and dust away from the printer sensors. Refer to Figure 24. The reflective sensor, transmissive sensor, and ribbon sensor should be cleaned on a regular basis to ensure proper operation of the printer.
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Next, press the swab tip against the printhead and swipe the print elements from end to end. Then, turn the platen rollers while wiping them from side to side. Repeat this step until the swab no longer shows dirt. $YRLG WKH &RQWULEXWLQJ )DFWRUV WR 3UHPDWXUH 3ULQWKHDG )DLOXUH Abrasion: Over time, the movement of media/ribbon across the printhead wears through the protective ceramic coating, exposing and eventually damaging the print elements (dots).
Save-a-Printhead Cleaning Film What is Save-a-Printhead cleaning film? A specially coated film that removes contamination buildup without damaging the printhead. What are the benefits of Save-a-Printhead cleaning film? • Extends the life of your printhead. • Reduces maintenance downtime and the cost of replacing a printhead. • An inexpensive, easy and quick way to remove contaminants without having to remove the printhead.
NOTE: If a replacement printhead is needed, Zebra strongly recommends using a product from the Original Equipment Manufacturer (OEM) to ensure that your printer and part warranties remain intact, and that the product performs optimally. How to Order Save-a-Printhead Cleaning Film Kits There are five kits to accommodate the different width printers. Each kit contains three 10" long strips of film.
&OHDQLQJ WKH 3RZHU 3HHO 5HZLQG 0RGXOH (Power peel/rewind option required) Perform the following procedure if adhesive buildup begins to affect peel performance. Refer to Figure 25. 1. Open the printhead assembly. 2. Close the value peel assembly (if open) to prevent bending the tear-off/peel-off bar during cleaning. Use a swab or cue tip soaked with a solvent to remove adhesive from the tear-off/peel-off bar.
&OHDQLQJ WKH 9DOXH 3HHO RII 0RGXOH (Value peel-off option required) Perform the following procedure if adhesive buildup begins to affect peel-off performance. Refer to Figure 26. 1. Open the printhead assembly. 2. Close the value peel assembly (if open) to prevent bending the tear-off/peel-off bar during cleaning. Use a swab or cue tip soaked with a solvent to remove adhesive from the tear-off/peel-off bar.
&OHDQLQJ WKH &XWWHU 0RGXOH (Cutter option required) :$51,1* )RU SHUVRQQHO VDIHW\ $/:$<6 WXUQ RII DQG XQSOXJ WKH SULQWHU EHIRUH SHUIRUPLQJ WKLV SURFHGXUH Refer to Figure 27. To clean adhesive off of the upper and lower cutter blades: 1. Remove the cutter shield by removing the thumbscrew and lock washer. 2. Use a swab moistened with solvent to wipe along the upper cutter blade. 3.
/XEULFDWLRQ CAUTION: No lubricating agents of any kind should be used on this printer! Some commercially available lubricants will damage the finish and the mechanical parts if used. 3ULQWKHDG 3UHVVXUH $GMXVWPHQW This adjustment may be necessary if printing is too light on one side or if thick media is used. Refer to Figure 28.
The pressure adjustment dials each have four possible settings designated by blocks of increasing size embossed on the print mechanism. The smallest block (fully counterclockwise) is considered “position 1” and the largest block (fully clockwise) is considered “position 4.” Use Table 4 or Table 5 (depending upon which printer you have) to select the initial dial settings for your media. Table 4 Media Width Z4M Left Dial Right Dial 1" (25.4 mm) 3 1 2" (51 mm) 6 1 3" (76 mm) 3 2 3.
5HZLQG 0HGLD $OLJQPHQW (Rewind option required) NOTE: The media /backing should be installed flush against the backplate of the take-up spindle to prevent the media/backing from winding too loosely. Perform the following adjustment if the media does not track properly onto the take-up spindle. Refer to Figure 29. 1. Turn the adjustment dial clockwise to align the media/backing material toward the inboard (i.e., mainframe or electronics) side. This is the most likely adjustment. or 2.
)XVH 5HSODFHPHQW A user-replaceable AC power fuse is located just below the AC power switch at the rear of the printer. The replacement fuse is a 3AG fast blow style rated at 5 Amp/250 VAC. NOTE: Before replacing the fuse, turn off the AC power switch and unplug the AC power cord. 1. To replace the fuse, insert the tip of a flat blade screwdriver into the slot in the end of the fuse holder end cap. 2. Press in slightly on the end cap and turn the screwdriver slightly counterclockwise.
2ÃØOlÆÏ /&' (UURU &RQGLWLRQV DQG :DUQLQJV (UURU FRQGLWLRQ ³ 5,%%21 287 Problem In thermal transfer mode, the ribbon is not loaded or loaded incorrectly. Solution Load the ribbon correctly. See “Ribbon Loading” on page 34. In thermal transfer mode, the ribbon sensor is Perform the media and ribbon sensor calibration (see not sensing correctly loaded ribbon. page 45).
(UURU FRQGLWLRQ ³ +($' 23(1 Problem The printhead is not fully closed. Solution Close the printhead. The ribbon is loaded incorrectly; it is covering Correctly align the ribbon with the guide mark on the ribbon the head open sensor. guide plate before closing the printhead assembly. See “Ribbon Loading” on page 34. (UURU FRQGLWLRQ ³ 5,%%21 ,1 Problem Solution Via the front panel, locate the “PRINT METHOD” menu item (page 42) and select thermal transfer mode. Print method is incorrectly set.
:DUQLQJ ³ &877(5 -$0 Problem Cutter blade is in the media path. Solution Turn off the printer power and unplug the printer. Inspect the cutter module for debris and clean as needed following the cleaning instructions on page 64. 287 2) 0(025< Problem Solution Insufficient DRAM for the label length, downloaded fonts/ graphics, and images.
*UD\ OLQHV RQ EODQN ODEHOV ZLWK QR FRQVLVWHQW SDWWHUQ Problem The printhead is dirty. Solution Clean the printhead according to the instructions on page 56. /LJKW FRQVLVWHQW YHUWLFDO OLQHV UXQQLQJ WKURXJK DOO RI WKH ODEHOV Problem The printhead or platen roller is dirty. Solution Clean the printhead, platen roller, or both according to the instructions on page 56. ,QWHUPLWWHQW FUHDVHV RQ WKH OHIW DQG ULJKW HGJHV RI WKH ODEHO Problem Solution There is too much pressure on the printhead.
&DOLEUDWLRQ Problem Solution Adjust the reflective sensor position. See page 10. Set the printer for the correct media type. See page 41. Ensure that the media guides are properly positioned. Loss of printing registration on labels. Excessive vertical drift in top-of-form registration. Via the front panel, locate the “SENSOR SELECT” menu item (page 41) and manually select the correct sensing method. Reload the media. Check the reflective sensor position (see page 10).
$ ODEHO IRUPDW ZDV VHQW WR WKH SULQWHU 6HYHUDO ODEHOV SULQW WKHQ WKH SULQWHU VNLSV PLVSODFHV PLVVHV RU GLVWRUWV WKH LPDJH RQ WKH ODEHO Problem The host is set to EPP parallel communications. The serial communication settings are incorrect. Solution Change the settings on the computer host to standard parallel communications. Standard RS-232 cables are appropriate for lengths under 50 feet; RS-422 and RS-485 cables allow serial transmission up to 4000 feet.
3ULQWHU 'LDJQRVWLFV 3RZHU 2Q 6HOI 7HVW A Power-On Self Test (POST) is performed automatically each time the printer is turned on. During this test sequence, the front panel lights and liquid crystal display (LCD) monitor the progress of the POST. If the printer fails any of these tests, the word “FAILED” is added to the display. If this occurs, notify an authorized Zebra reseller.
&$1&(/ .H\ 6HOI 7HVW This self test prints a listing of the configuration parameters currently stored in the printer’s memory. See Figure 30. (Depending on the options ordered, your label may look different.) 1. Turn off the printer. 2. Press and hold the CANCEL key while turning on the power. 3. Release the CANCEL key after the DATA light turns off (approximately five seconds).
3$86( .H\ 6HOI 7HVW This self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies. See the sample printout in Figure 31. 1. Turn off the printer. 2. Press and hold the PAUSE key while turning on the power. 3. Release the PAUSE key after the DATA light turns off (approximately five seconds). Figure 31 • The initial self test prints 15 labels at 2" (51 mm) per second, then automatically pauses the printer.
)((' .H\ 6HOI 7HVW See Figure 32. 1. Turn off the printer. 2. Press and hold the FEED key while turning on the power. 3. Release the FEED key after the DATA light turns off (approximately five seconds). The FEED Key Self Test prints out at various darkness settings above and below that of the darkness value shown on the configuration label. Examine these labels and determine which one has the best darkness setting for your application.
&RPPXQLFDWLRQV 'LDJQRVWLFV 7HVW This test is controlled from the front panel display. Refer to page 48. A typical printout from this test is shown in Figure 33. Turn off the power to exit this self test. NOTE: This label is inverted when printed. Figure 33 /RDGLQJ )DFWRU\ 'HIDXOWV 1. Press the SETUP/EXIT key two times. 2. Use the INCREMENT (+) or DECREMENT (–) key to scroll through the “SAVE CHANGES” choices. 3. When “LOAD DEFAULTS” displays, press the SETUP/EXIT key.
80 Zebra Z4M/Z6M Printers User’s Guide
0®lYyYAÏÆ NOTE: Printer specifications are subject to change without notice. *HQHUDO 6SHFLILFDWLRQV General Specifications Z4M Z6M Height 13.3" 338 mm 13.3" Width 10.9" 277 mm 13.4" 341 mm Depth 18.7" 475 mm 18.7" 475 mm 32.4 lbs. 14.7 kg 34.7 lbs. 16 kg Weight (without options) Electrical 90-265 VAC, 48-62 Hz, 5 Amps (fused) Agency Approvals Temperature Relative Humidity 338 mm 90-265 VAC, 48-62 Hz, 5 Amps (fused) UL 1950, CISPR 22 (class B), CSA 22.2 No.
3ULQWLQJ 6SHFLILFDWLRQV Printing Specifications Print resolution Dot size (width x length) Z4M Z6M 203 dots/inch 8 dots/mm 203 dots/inch 8 dots/mm 300 dots/inch 12 dots/mm 300 dots/inch 12 dots/mm 203 dots/inch 0.00492" x 0.00492" 0.125 mm x 0.125 mm 0.00492" x 0.00492" 0.125 mm x 0.125 mm 300 dots/inch 0.0033" x 0.0039" 0.084 mm x 0.099 mm 0.0033" x 0.0039" 0.084 mm x 0.099 mm 104 mm 6.6" Maximum print width 4.
0HGLD 6SHFLILFDWLRQV Media Specifications Label length Minimum Z4M Z6M Tear-off 0.5" 13 mm 0.5" 13 mm Peel-off 1" 25.4 mm 1" 25.4 mm Rewind 0.5" 13 mm 0.5" 13 mm 1" 25.4 mm 1.5" 38.1 mm Cutter Maximum 39" 991 mm 39" 991 mm 4.5" 114 mm 7.0" 178 mm Minimum 0.0023" 0.058 mm 0.0023" 0.058 mm Maximum 0.010" 0.25 mm 0.010" 0.
=HEUD 3URJUDPPLQJ /DQJXDJH =3/ ,, Z4M/Z6M ZPL II Features • Downloadable graphics (with data compression) • Programmable quantity with print pause • Bit image data transfer and printing, mixed text/graphics • Communicates in printable ASCII characters • Format inversion • Controlled via mainframe, mini, PC, portable data terminal • Mirror image printing • In-Spec OCR-A and OCR-B • Four-position field rotation (0°, 90°, 180°, 270°) • UPC/EAN (nominal 100% magnification [6 dots/mm printheads only])
$& 3RZHU &RUG Since many areas of the world have specific power requirements, an AC power cord may not be included with your printer. The power cord must meet your local electrical requirements. :$51,1* )RU SHUVRQQHO DQG HTXLSPHQW VDIHW\ DOZD\V XVH D WKUHH SURQJ SOXJ ZLWK DQ HDUWK JURXQG FRQQHFWLRQ WR WKH $& SRZHU VRXUFH 3RZHU /LQH &RUG 6SHFLILFDWLRQV • The overall length must be less than 9.8' (3.0 m). • It must be rated for at least 5A, 250 VAC.
86 Zebra Z4M/Z6M Printers User’s Guide
®®lcà 3ULQWHU ,QWHUIDFH 7HFKQLFDO ,QIRUPDWLRQ 6HULDO 'DWD &RPPXQLFDWLRQV Table 6 illustrates the pin connections on the DB-25 connector at the rear of the printer. Table 6 Pin No.
56 ,QWHUIDFH This printer is configured as Data Terminal Equipment (DTE). The serial data cable used to connect the printer to the host computer is one of two styles: • 9-pin to 25-pin cable – (null modem cable) must have a 9-pin “D” type (DB-9S) connector on the end that is plugged into the serial port at the computer and a 25-pin “D” type (DB-25P) connector on the other end that is plugged into the connector at the rear of the printer. Figure 36 shows the required cable connections.
+DUGZDUH &RQWURO 6LJQDO 'HVFULSWLRQV For all RS-232 input and output signals, the Z4M and Z6M printers follow both the Electronics Industries Association (EIA) RS-232 and the Consultative Committee for International Telegraph and Telephone (CCITT) V.24 standard signal level specifications. When DTR/DSR handshaking is selected, the Data Terminal Ready (DTR) control signal output from the printer controls when the host computer may send data. DTR ACTIVE (positive voltage) permits the host to send data.
56 ,QWHUIDFH Figure 38 illustrates the pin connections on the DB-25 connector at the rear of the printer that are used for the RS-485 communication protocol. NOTE: XON/XOFF handshaking must be used for RS-485 communications.
3DUDOOHO 'DWD &RPPXQLFDWLRQV Table 7 illustrates the pin connections on the bi-directional parallel connector at the rear of the printer. Table 7 Pin No. 1 Description nStrobe/HostClk 2-9 Data Bits 1-8 10 nAck/PtrClk 11 Busy/PtrBusy 12 PError/AckDataReq 13 Select/Xflag 14 nAutoFd/HostBusy 15 Not used 16 and 17 18 19-30 Ground +5v @1A Ground 31 ninit 32 nFault/nDataAvail 33 and 34 Not used 35 +5v through a 3.
92 Zebra Z4M/Z6M Printers User’s Guide
clà A AC Power Cord Specifications, 85 Adjustments Printhead Pressure, 65 Reflective Sensor, 10 Auto Calibration, 12 B Bar Codes, 84 C Cabling Requirements, 18 Calibrating the Printer, 5 CANCEL Key Self Test, 76 Cleaning Cutter Module, 64 Exterior, 56 Interior, 56 Power Peel/Rewind Module, 62 Printhead and Platen Roller, 56 Sensors, 58 Value Peel-off Module, 63 Communication Problems, 73 Communications Diagnostics Test, 79 Configuration Changing Password-Protected Parameters, 38 Configuration and Calibr
L LCD Error Conditions and Warnings, 69 Liner Removal, 27, 29 Liner Take-up Mode, 26 Lubrication, 65 M Media Loading Cutter Mode, 23 Fanfold, 32 Liner Take-up Mode, 26 Power Peel/Rewind (Peel Mode), 28 Power Peel/Rewind (Rewind Mode), 30 Tear-off Mode, 22 Value Peel-off Mode, 24 Media Removal, 31 Media Requirements, 2 Media Sensor Positioning, 9 Media Specifications, 83 Media Types Continuous Media, 7 Non-Continuous Black Mark Media, 7 Non-Continuous Web Media, 6 N Non-Continuous Black Mark Media, 7 Non-C
Specifications AC Power Cord, 85 Bar Codes, 84 General, 81 Media, 83 Options, 83 Printing, 82 Zebra Programming Language (ZPL II), 84 Storage, 2 System Considerations Data Specifications, 17 Interfaces, 17 T Tear-off Mode, 22 Test Label Printing, 15 Transmissive Sensor Positioning, 10 Types of Media Continuous Media, 7 Non-continuous Black Mark Media, 7 Non-Continuous Web Media, 6 U Unpacking, 1 V Value Peel-off Mode, 24 Z Zebra Programming Language (ZPL II), 84 Zebra Z4M/Z6M Printers User’s Guide 95
96 Zebra Z4M/Z6M Printers User’s Guide
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4 Warranty Information
ZebraLink License Agreement Printer Software and Firmware License Agreement YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS ZEBRA TECHNOLOGIES CORPORATION PRINTER SOFTWARE AND FIRMWARE LICENSE AGREEMENT ("PSFLA") BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, DO NOT OPERATE THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER, ENCLOSURES AND ALL PACKAGING FOR A FULL REFUND.
• Rental. You may not rent or lease or lend the SOFTWARE or FIRMWARE. • Support Services. ZEBRA may provide you with support services related to the SOFTWARE and/or FIRMWARE ("SUPPORT SERVICES"), in its discretion. Use of SUPPORT SERVICES, if any, is governed by the ZEBRA policies and programs described in the user manual, in "online" documentation, and/or other ZEBRA provided materials.
7. EXPORT RESTRICTIONS. You agree that you will not export or re-export the SOFTWARE and/or FIRMWARE, any part thereof, or any process or service that is the direct product of the SOFTWARE and/or FIRMWARE (the foregoing collectively referred to as the "RESTRICTED COMPONENTS"), to any country, person or entity subject to U.S. export restrictions. You specifically agree not to export or re-export any of the RESTRICTED COMPONENTS (i) to any country to which the U.S.
• If the emulation library is sold separately by an authorized party other than ZEBRA ("RESELLER" -- A party other than ZEBRA which is authorized by ZEBRA to distribute the SOFTWARE and/or FIRMWARE with its application so long as the SOFTWARE and/or FIRMWARE is used with a ZEBRA printer) or is sold bundled with a printer to an end-user by a RESELLER, and if claims are made by the RESELLER that the emulation library performs as a 100% emulation solution, ZEBRA is not responsible if the emulation library does
