Zebra® 105SL™ Industrial/Commercial Printer User Guide
© 2007 ZIH Corp. The copyrights in this manual and the software and/or firmware in the label printer described therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. This product may contain ZPL®, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and Monotype Imaging fonts.
Declaration of Conformity I have determined that the Zebra printers identified as the SL Series 105SL manufactured by: Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061-3109 U.S.A. Have been shown to comply with the applicable technical standards of the FCC For Home, Office, Commercial, and Industrial use If no unauthorized change is made in the equipment, and if the equipment is properly maintained and operated.
Compliance Information Compliance Information Compliance Information FCC Compliance Statement This device complies with Part 15 rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
Contents Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Panel Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to View or Modify Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional Parameters . . . .
Contents 8 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Physical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . Electrical Specifications . . . . .
About This Document This section provides you with contact information, document structure and organization, and additional reference documents. Contents Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Document Who Should Use This Document Who Should Use This Document This User Guide is intended for use by any person who needs to perform routine maintenance, upgrade, or troubleshoot problems with the printer. How This Document Is Organized The User Guide is set up as follows: 11342L-003 Rev. A Section Description Introduction on page 15 This section shows the operational controls and location of major components used when loading media and ribbon.
About This Document Contacts Contacts You can contact Zebra Technologies Corporation at the following: Web Site http://www.zebra.com Technical Support via the Internet is available 24 hours per day, 365 days per year. Go to http://www.zebra.com/support. The Americas Regional Headquarters Technical Support Customer Service Dept. Zebra Technologies International, LLC 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.
About This Document Document Conventions Document Conventions The following conventions are used throughout this document to convey certain information. Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .pdf format, you can click the cross-reference (blue text) to jump directly to its location. LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in Bubbledot ICG font.
About This Document Document Conventions Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example. Figure 1 • Sample Figure with Callouts PREVIOUS NEXT/SAVE SETUP/EXIT 1 POWER TAKE LABEL ERROR CHECK RIBBON PAPER OUT PAUSE FEED DATA CANCEL 1 7/10/07 SETUP/EXIT button 105SL User Guide 11342L-003 Rev.
About This Document Document Conventions Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ______________
1 Introduction This section shows the operational controls and location of major components used when loading media and ribbon. Other features of the printer are discussed. Contents External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction External View External View Figure 2 shows the outside of the printer. Figure 2 • Exterior of Printer Front 1 2 Rear 3 4 5 1 2 3 4 5 11342L-003 Rev.
Introduction Control Panel Control Panel All controls and indicators for the printer are located on the control panel (Figure 3). • The control panel Liquid Crystal Display (LCD) shows the operating status and printer parameters. • The control panel buttons are used to control the printer operations and to set parameters. • The control panel lights (LEDs) show the printer’s operating status or indicate which control panel buttons are active.
Introduction Control Panel Control Panel LCD The control panel LCD functions differently in different printer modes. • In Operating mode, the LCD displays the printer’s status, sometimes in conjunction with a control panel light (see Control Panel Lights on page 19). • In Pause mode, the printer stops printing temporarily. • In Setup mode, you can use the control panel LCD to view or modify printer parameters (see Control Panel Parameters on page 87).
Introduction Control Panel Table 1 • Control Panel Buttons (Continued) Button Appearance Function MINUS Changes the parameter values. Common uses are to decrease a value, to answer “no,” to scroll through choices, or to change the cursor position while entering the password. PLUS Changes the parameter values. Common uses are to increase a value, to answer “yes,” to scroll through choices, or to change values while entering the password.
Introduction Control Panel Table 2 • Control Panel Lights (Continued) Light DATA (located above the CANCEL button) 11342L-003 Rev. A Appearance Status Indication Off Normal operation. No data being received or processed. On The printer is processing data or is printing. No data is being received. Flashing The printer is receiving data from or sending status information to the host computer.
Introduction Printer Media Compartment Printer Media Compartment Figure 4 shows a simplified view of the media compartment of your printer. Depending on installed options, your printer may look slightly different. Figure 4 • Media Compartment 4 5 6 7 3 2 8 1 9 1 2 3 4 5 6 7 8 9 7/10/07 Printhead-open lever Platen roller Cutter (optional) Ribbon take-up spindle Ribbon supply spindle Media supply hanger Media supply guide Outer media guide Rewind spindle (optional) 105SL User Guide 11342L-003 Rev.
Introduction Printer Media Compartment Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ________________
2 Printer Setup This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer. Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Setup Before You Begin Before You Begin Review this checklist, and resolve any issues before you set up or use your printer. Unpack and Inspect the Printer Have you unpacked the printer and inspected it for damage? If you have not, see Unpack and Inspect the Printer on page 25. Select a Site Have you selected an appropriate location for the printer? If you have not, see Select a Site for the Printer on page 26.
Printer Setup Handling the Printer Handling the Printer This section describes how to handle your printer. Unpack and Inspect the Printer When you receive the printer, immediately unpack it and inspect for shipping damage. • Save all packing materials. • Check all exterior surfaces for damage. • Raise the media door, and inspect the media compartment for damage to components. If you discover shipping damage upon inspection: • Immediately notify the shipping company and file a damage report.
Printer Setup Select a Site for the Printer Select a Site for the Printer Consider the following when selecting an appropriate location for your printer. Select a Surface Select a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary. The choices include a table, countertop, desk, or cart. For the printer’s weight and dimensions, see General Specifications on page 146.
Printer Setup Select a Data Communication Interface Select a Data Communication Interface Table 5 provides basic information about data communication interfaces that you can use to connect your printer to a computer. You may send label formats to the printer through any data communication interface that is available. Select an interface that is supported by both your printer and your computer or your Local Area Network (LAN).
Printer Setup Select a Data Communication Interface Data Cables and Wireless Cards You must supply all data cables or wireless cards for your application. Data Cables Ethernet cables do not require shielding, but all other data cables must be fully shielded and fitted with metal or metallized connector shells. Unshielded data cables may increase radiated emissions above the regulated limits. To minimize electrical noise pickup in the cable: • Keep data cables as short as possible.
Printer Setup Select a Data Communication Interface Table 6 • Connecting the Printer to a Computer or Network (Continued) 7/10/07 Interface Connection and Configuration IEEE 1284 Bidirectional Parallel No additional configuration is necessary. An Ethernet print server takes up or covers this port on the printer. Internal wired Ethernet print server Refer to the ZebraNet 10/100 Print Server User and Reference Guide for configuration instructions. A copy of this manual is available at http://www.
Printer Setup Connect the Printer to a Power Source Connect the Printer to a Power Source The AC power cord must have a three-prong female connector on one end that plugs into the mating AC power connector at the rear of the printer. If a power cable was not included with your printer, refer to Power Cord Specifications on page 32. Caution • For personnel and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation.
Printer Setup Connect the Printer to a Power Source 4. Turn on (I) the printer. The control panel LCD and lights activate, indicating that the printer is booting up. 7/10/07 105SL User Guide 11342L-003 Rev.
Printer Setup Connect the Printer to a Power Source Power Cord Specifications Caution • For personnel and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific, three-conductor grounded plug configuration. Depending on how your printer was ordered, a power cord may or may not be included.
Printer Setup Types of Media Types of Media Important • Zebra strongly recommends the use of Zebra-brand supplies for continuous high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to prevent premature printhead wear. To purchase supplies, go to http://www.zebra.com/howtobuy.
Printer Setup Types of Media Table 7 • Roll and Fanfold Media Media Type Non-Continuous Roll Media How It Looks Description Roll media is wound on a 3-in. (76-mm) core. Individual labels are separated by one or more of the following methods: • Web media separates labels by gaps, holes, or notches. • Black mark media uses pre-printed black marks on the back side of the media to indicate label separations.
Printer Setup Ribbon Overview Ribbon Overview Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is transferred to the media during the thermal transfer process. The media determines whether you need to use ribbon and how wide the ribbon must be. When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is narrower than the media, areas of the printhead are unprotected and subject to premature wear.
Printer Setup Ribbon Overview Adhesive Test If you have labels available, perform the adhesive test to determine which side of a ribbon is coated. This method works well for ribbon that is already installed. To perform an adhesive test, complete these steps: 1. Peel a label from its liner. 2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon. 3. Peel the label off of the ribbon. 4. Observe the results.
3 Operations This section provides the procedures for loading and calibrating the printer. Note • Complete the tasks and resolve the issues in Printer Setup on page 23 before operating the printer. Contents Media Loading Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Insert Media into the Printer. . . . . . . . . . . . .
Operations Media Loading Overview Media Loading Overview The printer can print on roll or fanfold media and use different print modes for label removal. Print Modes The methods for loading media for each print mode follow in this section. Use a print mode that matches the media being used and the printer options available (Table 8). For more information on the types of media, see Types of Media on page 33. Table 8 • Print Modes 11342L-003 Rev.
Operations Media Loading Overview Insert Media into the Printer This section shows how to insert roll or fanfold media into the printer. Fanfold media is loaded the same way as roll media. Roll Media To insert roll media, complete these steps: 1. Remove and discard any tags or labels that are dirty or that are held by adhesives or tape. Labels Tag Stock 2. Pull out the media supply guide as far as it goes. 3. Place the roll of media on the media supply hanger. Push the roll as far back as it will go.
Operations Media Loading Overview 4. Slide in the media supply guide until it touches the edge of the roll. Fanfold Media To load fanfold media, complete these steps: 1. Thread the fanfold media through the rear access slot (1) or the bottom access slot (2). Using the media supply hanger is optional. Figure 9 • Rear Feed Using Media Supply Hanger 1 Figure 10 • Bottom Feed Without Using Media Supply Hanger 2 11342L-003 Rev.
Operations Media Loading Overview 2. Do you wish to use the media supply guide? 7/10/07 If… Then… No Continue with the media loading procedure for the desired print mode. Yes a. Pull the media supply guide out as far as it goes. b. Drape the media over the media supply hanger. c. Slide in the media supply guide until it touches, but does not restrict, the edge of the media. 105SL User Guide 11342L-003 Rev.
Operations Load Media in Tear-Off Mode Load Media in Tear-Off Mode Tear-Off is the default mode. Figure 11 shows roll media loaded in Tear-Off mode. Figure 11 • Tear-Off Mode 1 2 1 2 3 4 5 3 4 5 Printed label Printhead-open lever Outer media guide Media supply hanger Media supply guide Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging necklaces, identification badges, or other metallic objects that could touch the printhead.
Operations Load Media in Tear-Off Mode 4. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the outer media guide (1). 1 5. Slide the outer media guide all the way out. 6. Thread the media under the lower roller (1) and the upper media sensor assembly (2). 2 1 7/10/07 105SL User Guide 11342L-003 Rev.
Operations Load Media in Tear-Off Mode 7. Push the media forward until it passes under the printhead assembly (1), under the snap plate (2), and then over the platen roller (3). 1 2 3 8. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it just touches the edge of the media. 1 2 11342L-003 Rev.
Operations Load Media in Tear-Off Mode 9. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the outer media guide (1). 1 10. Push down the printhead assembly (1), and then rotate the printhead-open lever clockwise until it locks into place (2). 2 7/10/07 1 105SL User Guide 11342L-003 Rev.
Operations Load Media in Peel-Off Mode Load Media in Peel-Off Mode Refer to Figure 12. This section applies only if the Rewind option or the Peel option is installed. Figure 12 • Peel-Off Mode 1 2 3 4 5 4 5 Rewind option operating in Peel-Off mode 8 6 7 1 2 3 Peel option operating in Peel-Off mode 8 9 1 2 3 4 5 11342L-003 Rev.
Operations Load Media in Peel-Off Mode Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging necklaces, identification badges, or other metallic objects that could touch the printhead. You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing.
Operations Load Media in Peel-Off Mode If the printer has the… Then… Peel option a. Remove the two thumb nuts that secure the front cover bracket to the mounting screws on the inside of the front panel. b. Remove the front cover bracket from the printer and store it. 2. Set the printer to Peel-Off mode. See Select Print Mode on page 89 for instructions. 3. Insert media into the printer. See Insert Media into the Printer on page 39 for instructions. 4.
Operations Load Media in Peel-Off Mode 5. Loosen the thumb screw on the bottom of the outer media guide (not visible from this angle). 6. Slide the outer media guide all the way out. 7. Thread the media past the inner media guide (1). Continue under the lower roller (2) and the upper media sensor (3). Ensure that the media touches the inner media guide. 3 2 1 7/10/07 105SL User Guide 11342L-003 Rev.
Operations Load Media in Peel-Off Mode 8. Thread the media forward until it passes under the printhead assembly (1), under the snap plate (2), over the platen roller (3), and out the front of the printer (4). 1 2 4 3 9. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard the labels from this exposed media. 11342L-003 Rev.
Operations Load Media in Peel-Off Mode 10. Wind the media liner around the rewind or peel spindle as instructed. For the… Then… Rewind option Note • You may opt to install a core on the rewind spindle for the used media liner. However, a core is not required and typically is not used for peel-off mode. a. Remove the hook from the rewind spindle. b. Wind the media liner counterclockwise around the rewind spindle. c. Reinstall the hook.
Operations Load Media in Peel-Off Mode 11342L-003 Rev. A For the… Then… Peel option a. Remove the hook from the peel spindle. b. Wind the media liner counterclockwise around the peel spindle. c. Reinstall the hook. The short end of the hook fits into the notch on the peel spindle. The long end of the hook fits into the groove on the opposite side of the notch. d. Rotate the spindle counterclockwise several turns to wind the media liner over the hook and remove any slack.
Operations Load Media in Peel-Off Mode 11. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it just touches the edge of the media. 1 2 12. Tighten the thumb screw on the bottom of the outer media guide (not visible from this angle). 7/10/07 105SL User Guide 11342L-003 Rev.
Operations Load Media in Peel-Off Mode 13. Push the printhead assembly down (1), and then rotate the printhead-open lever clockwise until it locks into place (2). 2 11342L-003 Rev.
Operations Load Media in Peel-Off Mode Remove Media Liner from the Rewind or Peel Spindle Rewind mode and Peel-Off mode each use spindles to wind used media liner. Remove the media liner from the spindle each time that you change labels. Important • It is not necessary to turn off the power to remove media liner from the spindles. If power is turned off, all label formats and images, as well as any temporarily saved parameter settings stored in the printer’s internal memory, are lost.
Operations Load Media in Peel-Off Mode 2. Pull out the spindle hook. Rewind Peel 3. Slide the media liner off of the spindle and discard. Rewind Peel 11342L-003 Rev.
Operations Load Media in Rewind Mode Load Media in Rewind Mode Refer to Figure 13. This section applies only if the Rewind option is installed. Use a 3-inch core on the rewind spindle to wind printed labels. Note • Before closing the printhead, make sure that: • The media is positioned against the inside guides. • The media is taut and parallel with itself and the pathway when wound onto the rewind spindle or core.
Operations Load Media in Rewind Mode Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging necklaces, identification badges, or other metallic objects that could touch the printhead. You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing.
Operations Load Media in Rewind Mode 4. Open the printhead assembly by rotating the printhead-open lever counterclockwise. 5. Loosen the thumb screw on the bottom of the outer media guide (not visible from this angle). 6. Slide the outer media guide all the way out. 7/10/07 105SL User Guide 11342L-003 Rev.
Operations Load Media in Rewind Mode 7. Thread the media past the inner media guide (1). Continue under the lower roller (2) and the upper media sensor (3). Ensure that the media touches the inner media guide. 3 2 1 8. Thread the media forward until it passes under the printhead assembly (1), under the snap plate (2), over the platen roller (3), and out the front of the printer (4). 1 2 4 11342L-003 Rev.
Operations Load Media in Rewind Mode 9. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard the labels from this exposed media. 10. Remove the hook from the rewind spindle. Store the hook in the bottom of the printer. 11. Slide an empty 3-in. (76.2-mm) core onto the rewind spindle until it is flush against the guide plate. 7/10/07 105SL User Guide 11342L-003 Rev.
Operations Load Media in Rewind Mode 12. Rotate the rewind spindle counterclockwise several turns to wind the media liner around the core and remove any slack. 13. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it just touches the edge of the media. 1 2 14. Tighten the thumb screw on the bottom of the outer media guide (not visible from this angle). 11342L-003 Rev.
Operations Load Media in Rewind Mode 15. Push the printhead assembly down (1), and then rotate the printhead-open lever clockwise until it locks into place (2). 2 1 Remove Labels from the Rewind Spindle Rewind mode uses a core to wind printed labels. Remove the core with the printed labels every time you change labels for the Rewind option to work correctly. Important • It is not necessary to turn off the power to remove printed labels.
Operations Load Media in Rewind Mode If... Then... No a. Rotate the rewind spindle clockwise to create slack in the media. b. Cut or tear the media between labels. 2. Slide the core from the rewind spindle. 11342L-003 Rev.
Operations Load Media in Cutter Mode Load Media in Cutter Mode Refer to Figure 14. The following instructions pertain to printers with the cutter option only. Figure 14 • Cutter Mode 1 2 3 4 5 6 1 2 3 4 5 6 Printed label Printhead-open lever Outer media guide Media supply hanger Media supply guide Cutter Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging necklaces, identification badges, or other metallic objects that could touch the printhead.
Operations Load Media in Cutter Mode 3. Open the printhead assembly by rotating the printhead-open lever counterclockwise. 4. Loosen the thumb screw on the bottom of the outer media guide (not visible from this angle). 5. Slide the outer media guide all the way out. 11342L-003 Rev.
Operations Load Media in Cutter Mode 6. Thread the media past the inner media guide (1). Continue under the lower roller (2) and the upper media sensor (3). Ensure that the media touches the inner media guide. 3 2 1 7. Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers. Thread the media forward until it passes under the printhead assembly (1), under the snap plate (2), and through the cutter assembly (3).
Operations Load Media in Cutter Mode 8. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it just touches the edge of the media. 1 2 9. Tighten the thumb screw on the bottom of the outer media guide (not visible from this angle). 10. Push the printhead assembly down (1), and then rotate the printhead-open lever clockwise until it locks into place (2). The printer automatically feeds and cuts one label after the printhead is closed. 2 11342L-003 Rev.
Operations Load Ribbon Load Ribbon Always use ribbon that is wider than the media to protect the printhead from wear. Ribbon must be coated on the outside (see Coated Side of Ribbon on page 35 to determine which side of a ribbon is coated). For direct thermal printing, do not load ribbon in the printer.
Operations Load Ribbon 3. A ribbon leader makes ribbon loading and unloading easier. Does your roll of ribbon have paper or something else attached to the end to serve as a ribbon leader? If… Then… Yes Continue with the next step. No a. Tear off a strip of media (labels and liner) about 6–12 in. (150–305 mm) long from the roll. b. Peel a label from the media strip. c. Use this label (1) to attach the end of the ribbon (2) to the media strip (3). The media strip acts as a leader. 3 1 2 4.
Operations Load Ribbon 6. Push the ribbon leader forward until it passes under the printhead assembly (1), over the snap plate (2), and then over the platen roller (3). 1 2 3 7. Bring the ribbon leader over the upper ribbon roller (1) and toward the ribbon take-up spindle (2). 1 2 8. Remove the hook from the ribbon take-up spindle. 7/10/07 105SL User Guide 11342L-003 Rev.
Operations Load Ribbon 9. Wind the ribbon leader and the attached ribbon counterclockwise around the ribbon take-up spindle. 10. Reinstall the hook. The short end of the hook fits into the notch on the ribbon take-up spindle. The long end of the hook fits into the groove on the opposite side of the notch. 11. Rotate the spindle counterclockwise several turns to wind the ribbon over the hook and remove any slack. 12.
Operations Load Ribbon Remove Used Ribbon Remove used ribbon from the ribbon take-up spindle each time you change the roll of ribbon. To remove used ribbon, complete these steps: 1. If the ribbon has not run out, cut or break it before the ribbon take-up spindle. 2. Push the hook until it slips out of the groove in the ribbon take-up spindle. Move the hook back and forth to loosen the ribbon. 3. Remove the loosened hook from the ribbon take-up spindle. 4.
Operations Adjust Media Sensors Adjust Media Sensors This section describes how to adjust the media sensors. Black Mark Sensor The optional black mark sensor is in a fixed position and is enabled via the control panel (see Set the Sensor Type on page 90 for details). Transmissive Sensor The transmissive sensor, which is used to detect web media, consists of two sections: a light source (the lower media sensor) and a light sensor (the upper media sensor). The media passes between the two.
Operations Adjust Media Sensors 3. Using a Phillips-head screwdriver, slightly loosen the upper media sensor adjustment screw (1). 1 4. Using the tip of the screwdriver, slide the upper sensor along the slot to the desired position (for non-continuous media with a notch or hole in the media, the sensor must be directly above the notch or hole). 5. Tighten the upper media sensor adjustment screw. Lower Media Sensor To adjust the lower media sensor, complete these steps: 1.
Operations Adjust Printhead Balance and Pressure Adjust Printhead Balance and Pressure Printhead toggle position (balance) and printhead pressure affect print quality. If the pressure is too light or uneven, the labels and ribbon may slip. Important • Print quality depends on the labels and ribbon used as well as the toggle position and pressure. Make sure that your labels and ribbon are right for your application.
Operations Adjust Printhead Balance and Pressure 5. Tighten the locking nut. 6. Print additional labels at 2.4 in. (61 mm) per second by again running the PAUSE Self Test on page 137. 7. Do both sides of the label print at the same level of gray? If… Then… Yes The toggle is positioned correctly. Increase the darkness setting to the optimum level for the media being used. No a. b. c. d. e. f. 7/10/07 Loosen the locking nut at the top of the toggle assembly.
Operations Adjust Printhead Balance and Pressure Printhead Pressure Adjustment You may need to increase the printhead pressure if you are using thick media or if the ribbon slips during printing. To maximize printhead life, use the lowest pressure that produces the desired print quality without allowing the ribbon or media to slip. To change printhead pressure, complete these steps: 1. Loosen the upper knurled nut on the toggle assembly. 2.
Operations Calibrate the Printer Calibrate the Printer Calibrate the printer when it is first put into service. Calibration allows the printer to establish the proper settings for the specific media and ribbon used in your application. You may calibrate the printer at other times as needed. Table 9 shows the different methods for calibration.
Operations Calibrate the Printer Table 9 • Types of Calibration (Continued) Type of Calibration Description When/How It Occurs Sensor Profile Calibration The printer auto-calibrates and prints a media sensor profile. See Sensor Profile on page 144. Select the SENSOR PROFILE option on the control panel. See Print Sensor Profile on page 96 for instructions. Media and Ribbon Sensor Sensitivity Calibration This calibration is one of the most common adjustments made to printer settings.
4 Configuration This section describes the control panel parameters that are used to configure the printer for operation. Contents Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Setup Mode Setup Mode After you have installed the media and ribbon and the Power-On Self Test (POST) is complete, the control panel displays PRINTER READY. You may now set printer parameters for your application using the control panel display and the buttons directly below it. If it becomes necessary to restore the initial printer defaults, see FEED and PAUSE Self Test on page 142.
Configuration Setup Mode Exit Setup Mode To leave Setup mode, complete these steps: 1. Press SETUP/EXIT. The LCD displays SAVE CHANGES. 2. Press PLUS (+) or MINUS (-) to display the save options: LCD Description PERMANENT Stores values in the printer even when power is turned off. TEMPORARY Saves the changes until power is turned off.
Configuration Change Password-Protected Parameters Change Password-Protected Parameters Certain parameters, including the communication parameters, are password-protected by factory default. Caution • Do not change password-protected parameters unless you have a complete understanding of the parameters’ functions. If the parameters are set incorrectly, the printer may function unpredictably. The first time that you attempt to change a password-protected parameter, the printer displays ENTER PASSWORD.
Configuration Print a Configuration Label Print a Configuration Label A configuration label lists the printer settings that are stored in configuration memory. After you load the media and ribbon (if necessary), print a configuration label as a record of your printer’s current settings. Keep the label to use when troubleshooting printing problems. To print a configuration label, complete these steps: 1. On the control panel, press SETUP/EXIT. 2.
Configuration Print a Network Configuration Label Print a Network Configuration Label If you are using a print server, you can print a network configuration label after the printer is connected to the network. To print a network configuration label, complete these steps: 1. On the control panel, press SETUP/EXIT. 2. Press NEXT/SAVE PLUS (+) or PREVIOUS MINUS (-) to scroll through the parameters until you reach LIST NETWORK. 3. Press SELECT to select the parameter. 4.
Configuration Control Panel Parameters Control Panel Parameters Use the LCD on the control panel to view and adjust printer settings. How to View or Modify Parameters While viewing parameters, press NEXT/SAVE PLUS (+) to continue to the next parameter, or press PREVIOUS to return to the previous parameter in the cycle. When a parameter is changed, an asterisk (*) appears in the upper left corner of the display to indicate that the value is different from the one currently active in the printer.
Configuration Control Panel Parameters Standard Printer Parameters Table 10 shows parameters in the order in which they are displayed when you press NEXT/SAVE PLUS (+) after entering Setup mode. Table 10 • Printer Parameters (Page 1 of 19) Parameter DARKNESS - +10.0 + Action/Explanation Adjust Print Darkness Darkness (burn duration) settings depend on a variety of factors, including ribbon type, media type, and the condition of the printhead.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 2 of 19) Parameter TEAR OFF - Action/Explanation +000 + Adjust the Tear-Off Position This parameter establishes the position of the media over the tear-off/peel-off bar after printing. See Figure 18. Higher numbers move the media out (the tear line moves closer to the leading edge of the next label), and lower numbers move the media in (the tear line moves closer to the edge of the label just printed).
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 3 of 19) Parameter Action/Explanation Set Media Type This parameter tells the printer the type of media that you are using (see Types of Media on page 33 for more information). Selecting continuous media requires that you include a label length instruction in your label format (^LLxxxx if you are using ZPL or ZPL II).
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 4 of 19) Parameter PRINT WIDTH - 104 0/8 MM Action/Explanation + Set Print Width Determines the printable area across the width of the label given the resolution of the printer. Default: 104 0/8 MM Note • Setting the width too narrow can result in portions of the label not being printed on the media. Setting the width too wide wastes formatting memory and can cause printing off the label and on the platen roller.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 5 of 19) Parameter MAXIMUM LENGTH 39.0IN 988MM Action/Explanation Set Maximum Label Length This parameter is used during the media portion of the calibration process. Always set maximum label length to a value that is at least 1.0 in. (25.4 mm) greater than the actual label length (Figure 19).
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 6 of 19) Parameter LIST FONTS PRINT Action/Explanation List Fonts This option prints a label that lists the available fonts in the printer, including standard printer fonts plus any optional fonts. Fonts may be stored in RAM, Flash memory, optional PCMCIA font cards, or CompactFlash® cards. To print a list of the available fonts: 1. Press PLUS (+) to select PRINT.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 7 of 19) Parameter LIST ALL Action/Explanation PRINT List All This option prints labels that list the available fonts, bar codes, images, formats, and the current printer and network configurations. To print labels for all settings: 1. Press PLUS (+) to select PRINT. FORMAT CARD: A: B: Format Memory Card This option erases all previously stored information from the optional PCMCIA card or Compact Flash card.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 8 of 19) Parameter INIT FLASH MEM. YES Action/Explanation Initialize Flash Memory This option erases all previously stored information from Flash memory. Caution • This option completely erases the Flash memory. To initialize Flash memory: 1. Press PLUS (+) to select YES. 2. Enter the password. For instructions, see Change Password-Protected Parameters on page 84. The display shows INITIALIZE FLASH? 3.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 9 of 19) Parameter SENSOR PROFILE PRINT Action/Explanation Print Sensor Profile A sensor profile shows sensor settings compared to actual sensor readings. This label (which will extend across several actual labels or tags) can be used to troubleshoot printing problems. To interpret the results of the sensor profile, see Sensor Profile on page 144. Figure 20 • Sensor Profile To print a sensor profile: 1.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 10 of 19) Parameter MEDIA AND RIBBON CALIBRATE Action/Explanation Calibrate Media and Ribbon Sensor Sensitivity Use this procedure to adjust sensitivity of media and ribbon sensors. Important • Follow this procedure exactly as presented. All of the steps must be performed even if only one of the sensors requires adjustment. You may press MINUS (-) at any step in this procedure to cancel the process.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 11 of 19) Parameter PARALLEL COMM. -BIDIRECTIONAL Action/Explanation + Set Parallel Communications Select the communications port that matches the one being used by the host computer. Default: BIDIRECTIONAL Selections: BIDIRECTIONAL, TWINAX/COAX, UNIDIRECTIONAL To change the value shown: 1. Press PLUS (+) or MINUS (-) to scroll through the options.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 12 of 19) Parameter PARITY NONE Action/Explanation + Set Parity This setting applies only when the serial port is used. The parity of the printer must match the parity of the host computer for accurate communications to take place. Select the parity that matches the one being used by the host computer. Default: NONE Selections: EVEN, ODD, NONE To change the value shown: 1.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 13 of 19) Parameter COMMUNICATIONS - NORMAL MODE Action/Explanation + Set Communications Mode The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer. For more information, see Communications Diagnostics Test on page 143. Default: NORMAL MODE Selections: NORMAL MODE, DIAGNOSTICS To select communication diagnostics mode: 1.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 14 of 19) Parameter DELIMITER CHAR <,>2CH Action/Explanation + Set Delimiter Character The delimiter character is a two-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. See the ZPL II Programming Guide for more information. Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 15 of 19) Parameter Action/Explanation Select Head Close Option This parameter sets the action of the media when you close the printhead. Default: CALIBRATION Selections: FEED, CALIBRATION, LENGTH, SHORT CAL, and NO MOTION • Feed—feeds the labels to the first registration point. • Calibration—determines the length of the label and adjusts the sensor settings. • Length—In continuous mode, feeds the last stored label length.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 16 of 19) Parameter LEFT POSITION ±0000 Action/Explanation + Adjust Left Position This parameter establishes how far from the left edge of a label the format begins to print by adjusting horizontal positioning on the label. Positive numbers adjust the printing away from the main frame by the number of dots selected; negative numbers shift printing toward the main frame. The displayed value represents dots.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 17 of 19) Parameter HEAD RESISTOR 0500 OHMS Action/Explanation Set the Printhead Resistor Value + Caution • This parameter should be changed only by qualified service personnel. Do not set the value higher than that shown on the printhead. Setting a higher value may damage the printhead. Note • Depending on the printer model that you have, this parameter may not be available.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 18 of 19) Parameter Action/Explanation WEB S. - 073 MEDIA S. - 075 RIBBON S. - 071 To skip these parameters: + TAKE LABEL MARK S. - + 1. Press PLUS (+) repeatedly. + + 000 + MARK MED S. 000 - + MEDIA LED - 082 + RIBBON LED - 008 MARK LED - 005 LCD ADJUST - These parameters are automatically set during the calibration procedure and should be changed only by a qualified service technician.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Page 19 of 19) Parameter Action/Explanation RTC DATE - 01/31/01 + Set Real-Time Clock (RTC) Date This parameter allows you to set the date following the convention selected in IDLE DISPLAY. To change the value shown: 1. Press MINUS (-) to move to the next digit position. 2. Press PLUS (+) to change the value of the digit.
5 PC Cards This section describes the optional cards that can be used with the printer and gives instructions for installation. Contents PCMCIA PC Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 7/10/07 105SL User Guide 11342L-003 Rev.
PC Cards PCMCIA PC Cards PCMCIA PC Cards The printer can use Type I- or Type II-compliant PCMCIA PC cards. These cards may hold extra memory or font options for the printer, or they may be wireless radio frequency (RF) cards that allow the printer to communicate over a network (ZebraNet Wireless Print Server option required). Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads.
PC Cards PCMCIA PC Cards 2. Insert the PCMCIA card into the card slot with the notch up. Insert it far enough to make the card-eject button pop out. 3. Reinstall the card shield over the PCMCIA card and card slot. Note • The PCMCIA card may take a few minutes to initialize. The PAUSE light flashes while the card initializes. If the card is already initialized, the PAUSE light flashes only once or twice after the card is installed.
PC Cards PCMCIA PC Cards Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _____________________________
6 Routine Maintenance This section provides routine cleaning and maintenance procedures. Contents Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning Schedule and Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clean the Exterior . . . . . . . . . . . . . . . . . .
Routine Maintenance Replacing Printer Components Replacing Printer Components Some printer components, such as the printhead and platen roller, may wear out over time and can be replaced easily. Regular cleaning may extend the life of some of these components. See Cleaning Schedule and Procedures on page 113 for the recommended cleaning intervals.
Routine Maintenance Cleaning Schedule and Procedures Cleaning Schedule and Procedures Cleaning your printer regularly maintains print quality and may extend the life of the printer. The recommended cleaning schedule is shown in Table 11. See the following pages for specific procedures. Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage caused by any other fluids being used on this printer.
Routine Maintenance Cleaning Schedule and Procedures Clean the Printhead and Platen Roller After every roll of ribbon, clean the printhead. Clean the printhead more often if you see inconsistent print quality, such as voids in the bar code or graphics. Note • If print quality does not improve after you perform this procedure, clean the printhead with Save-a-Printhead cleaning film. This specially coated material removes contamination buildup without damaging the printhead.
Routine Maintenance Cleaning Schedule and Procedures Figure 23 • Printhead and Platen Roller Cleaning 3 4 1 2 1 2 3 4 Swab Platen roller Printhead print elements Printhead-open lever 4. While manually rotating the platen roller, clean it thoroughly with the swab. Allow the solvent to evaporate. 5. Reload the media and the ribbon (if required). 6. Push the printhead assembly down (1), and then rotate the printhead-open lever clockwise until it locks into place (2).
Routine Maintenance Cleaning Schedule and Procedures Clean the Media Compartment and Sensors After every four rolls of media, inspect the media compartment. Use a soft bristle brush or a vacuum cleaner to remove any dirt and lint from the interior of the printer. The sensors should be cleaned on a regular basis to ensure proper operation of the printer. Brush or vacuum any accumulated paper lint and dust off of these sensors. To clean the media compartment and sensors, complete these steps: 1.
Routine Maintenance Cleaning Schedule and Procedures Figure 26 • Take-Label Sensors, Black Mark Sensor, and Ribbon Sensor 1 2 1 2 3 7/10/07 3 Take-label sensors Black mark sensor Ribbon sensor 105SL User Guide 11342L-003 Rev.
Routine Maintenance Cleaning Schedule and Procedures Clean the Snap Plate Clean the snap plate to remove label adhesive or a label that has adhered to the underside of the snap plate. To clean the snap plate, complete these steps: 1. Caution • Do not bend, twist, or deform the loops in the snap plate. If the snap plate is damaged in any way, a new one may be required for proper ribbon sensing. Insert a small-blade screwdriver or similar tool into the loop on the left side of the snap plate.
Routine Maintenance Cleaning Schedule and Procedures Clean the Cutter Clean the cutter if it is not cutting the labels cleanly or if it jams with labels. Caution • For personnel safety, always power off and unplug the printer before performing this procedure. To clean the cutter, complete these steps: 1. Turn off (O) the printer. 2. Unplug the power cord. 3. Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
Routine Maintenance Replace the Fuse Replace the Fuse The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V. The end caps of the fuse must bear the certification mark of a known international safety organization (see Figure 7 on page 32). Depending on your printer model, the fuse may be user-replaceable (see Figure 27). In a model that has a user-replaceable fuse, the fuse holder is part of the AC power entry module at the rear of the printer.
7 Troubleshooting This section provides information about errors that you might need to troubleshoot. Assorted diagnostic tests are included. Contents Troubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting Troubleshooting Checklists Troubleshooting Checklists If an error condition exists with the printer, review this checklist: Is there an error message on the LCD? If yes, see LCD Error Messages on page 123. Are noncontinuous labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensor Sensitivity on page 97. Is the CHECK RIBBON light on when ribbon is loaded properly? If yes, see Calibrate Media and Ribbon Sensor Sensitivity on page 97.
Troubleshooting LCD Error Messages LCD Error Messages The LCD displays messages when there is an error. See Table 12 for LCD errors, the possible causes, and the recommended solutions. Table 12 • LCD Error Messages LCD Display/ Printer Condition ERROR CONDITION RIBBON OUT The printer stops; the RIBBON light is on; the ERROR light flashes. Possible Cause Recommended Solution In thermal transfer mode, ribbon is not loaded or incorrectly loaded. Load ribbon correctly.
Troubleshooting LCD Error Messages Table 12 • LCD Error Messages (Continued) LCD Display/ Printer Condition WARNING RIBBON IN Possible Cause Recommended Solution Ribbon is loaded, but the printer is set for direct thermal mode. Ribbon is not required with direct thermal media. If you are using direct thermal media, remove the ribbon. This error message will not affect printing. The RIBBON light is on; the ERROR light flashes.
Troubleshooting LCD Error Messages Table 12 • LCD Error Messages (Continued) LCD Display/ Printer Condition WARNING HEAD COLD The printer prints while the ERROR light flashes. Possible Cause Recommended Solution Caution • An improperly connected printhead data or power cable can cause this error message. The printhead may be hot enough to cause severe burns. Allow the printhead to cool. The printhead temperature is approaching its lower operating limit.
Troubleshooting LCD Error Messages Table 12 • LCD Error Messages (Continued) LCD Display/ Printer Condition DEFRAGMENTING Possible Cause The printer is defragmenting memory. The printer stops. OUT OF MEMORY (function) Recommended Solution Caution • Do NOT turn off the printer power during defragmenting. Doing so can damage the printer. Allow the printer to finish defragmenting. If you get this error message frequently, check your label formats.
Troubleshooting Print Quality Problems Print Quality Problems Table 13 identifies problems with print quality, the possible causes, and the recommended solutions. Table 13 • Print Quality Problems Problem Possible Cause Recommended Solution General print quality issues The printer is set at the incorrect print speed. For optimal print quality, set the print speed to the lowest possible setting for your application via control panel, the driver, or the software. See Adjust Print Speed on page 89.
Troubleshooting Print Quality Problems Table 13 • Print Quality Problems (Continued) Problem Possible Cause Recommended Solution Wrinkled ribbon Ribbon fed through the machine incorrectly. See Load Ribbon on page 69. Incorrect burn temperature. Set the darkness to the lowest possible setting for good print quality. See Adjust Print Darkness on page 88. Incorrect or uneven printhead pressure. Set the printhead pressure to the minimum needed for good print quality.
Troubleshooting Print Quality Problems Table 13 • Print Quality Problems (Continued) Problem Possible Cause Recommended Solution Misregistration and misprint of one to three labels The platen roller is dirty. See Clean the Printhead and Platen Roller on page 114. The media sensor is not positioned correctly. Place the media sensor in the proper position. Media does not meet specifications. Use media that meets specifications.
Troubleshooting Calibration Problems Calibration Problems Table 14 identifies problems with calibration, the possible causes, and the recommended solutions. Table 14 • Calibration Problems Problem Possible Cause Recommended Solution Loss of printing registration on labels. Excessive vertical drift in top-of-form registration. The platen roller is dirty. Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 114.
Troubleshooting Communications Problems Communications Problems Table 15 identifies problems with communications, the possible causes, and the recommended solutions. Table 15 • Communications Problems Problem Possible Cause Recommended Solution A label format was sent to the printer but was not recognized. The DATA light does not flash. The communication parameters are incorrect. Check the printer driver or software communications settings (if applicable).
Troubleshooting Ribbon Problems Ribbon Problems Table 16 identifies problems that may occur with ribbon, the possible causes, and the recommended solutions. Table 16 • Ribbon Problems Problem Possible Cause Recommended Solution Broken or melted ribbon Darkness setting too high. 1. Reduce the darkness setting. 2. Clean the printhead thoroughly. The printer does not detect when the ribbon runs out. The printer was calibrated without ribbon.
Troubleshooting Miscellaneous Printer Problems Miscellaneous Printer Problems Table 17 identifies miscellaneous problems with the printer, the possible causes, and the recommended solutions. Table 17 • Miscellaneous Printer Problems Problem Possible Cause Recommended Solution The LCD displays a language that I cannot read The language parameter was changed through the control panel or a ZPL command. 1. Press SETUP/EXIT to enter configuration mode. 2. Press MINUS (-).
Troubleshooting Miscellaneous Printer Problems Table 17 • Miscellaneous Printer Problems (Continued) Problem Possible Cause Recommended Solution The printer fails to calibrate or detect the top of the label. The printer was not calibrated for the label being used. Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 97. The printer is configured for continuous media. Set the media type to noncontinuous media. See Set Media Type on page 90.
Troubleshooting Printer Diagnostics Printer Diagnostics Self tests and other diagnostics provide specific information about the condition of the printer. The self tests produce sample printouts and provide specific information that helps determine the operating conditions for the printer. The most commonly used are the Power-On and the CANCEL self tests. Important • Use full-width media when performing self tests. If your media is not wide enough, the test labels may print on the platen roller.
Troubleshooting Printer Diagnostics CANCEL Self Test The CANCEL self test prints a configuration label (Figure 28). To perform the CANCEL Self Test, complete these steps: 1. Turn off (O) the printer. 2. Press and hold CANCEL while turning on (I) the printer. Hold CANCEL until the first control panel light turns off. A printer configuration label prints (Figure 28). Figure 28 • Configuration Label 11342L-003 Rev.
Troubleshooting Printer Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies or to determine if any printhead elements are not working. Figure 29 shows a sample printout. To perform a PAUSE self test, complete these steps: 1. Turn off (O) the printer. 2. Press and hold PAUSE while turning on (I) the printer. Hold PAUSE until the first control panel light turns off.
Troubleshooting Printer Diagnostics FEED Self Test Different types of media may require different darkness settings. This section contains a simple but effective method for determining the ideal darkness for printing bar codes that are within specifications. During the FEED self test, labels are printed at different darkness settings at two different print speeds. The relative darkness and the print speed are printed on each label.
Troubleshooting Printer Diagnostics Figure 30 • FEED Test Label 4. See Figure 31 and Table 18. Inspect the test labels and determine which one has the best print quality for your application. If you have a bar code verifier, use it to measure bars/spaces and calculate the print contrast. If you do not have a bar code verifier, use your eyes or the system scanner to choose the optimal darkness setting based on the labels printed in this self test. 7/10/07 105SL User Guide 11342L-003 Rev.
Troubleshooting Printer Diagnostics Figure 31 • Bar Code Darkness Comparison Table 18 • Judging Bar Code Quality 11342L-003 Rev. A Print Quality Description Too dark Labels that are too dark are fairly obvious. They may be readable but not “in-spec.” • The normal bar code bars increase in size. • The openings in small alphanumeric characters may fill in with ink. • Rotated bar code bars and spaces run together. Slightly dark Slightly dark labels are not as obvious.
Troubleshooting Printer Diagnostics Table 18 • Judging Bar Code Quality (Continued) Print Quality Description “In-spec” The “in-spec” bar code can only be confirmed by a verifier, but it should exhibit some visible characteristics. • The normal bar code will have complete, even bars and clear, distinct spaces. • The rotated bar code will have complete, even bars and clear, distinct spaces. Although it may not look as good as a slightly dark bar code, the bar code will be “in-spec.
Troubleshooting Printer Diagnostics FEED and PAUSE Self Test Performing this self test temporarily resets the printer configuration to the factory default values. These values are active only until power is turned off unless you save them permanently in memory. If the factory default values are permanently saved, a media calibration procedure must be performed. To perform a FEED and PAUSE self test, complete these steps: 1. Turn off (O) the printer. 2.
Troubleshooting Printer Diagnostics Communications Diagnostics Test The communication diagnostics test is a troubleshooting tool for checking the interconnection between the printer and the host computer. When the printer is in diagnostics mode, it prints all data received from the host computer as straight ASCII characters with the hex values below the ASCII text. The printer prints all characters received, including control codes such as CR (carriage return).
Troubleshooting Printer Diagnostics Sensor Profile Use the sensor profile label to troubleshoot the following types of problems: • If the media sensor experiences difficulty in determining gaps (web) between labels. • If the media sensor incorrectly identifies preprinted areas on a label as gaps (web). • If the ribbon sensor cannot detect ribbon. For instructions on printing a sensor profile, see Print Sensor Profile on page 96.
8 Specifications This section provides the features of and specifications for the printer. Contents General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ribbon Specifications. . . . . . . . . .
Specifications General Specifications General Specifications Physical Height 15.5 in. (394 mm) Width 11.2 in. (283 mm) Depth 19.5 in.
Specifications General Specifications Communications Specifications Serial High-speed RS-232C DB9 pin (standard) Parallel • Bi-directional high-speed (36-pin connector) • IEEE 1284-compliant software protocol (standard) Optional Print Servers • ZebraNet 10/100 Print Server—Supports 10Base-T, 100Base-TX, and fast Ethernet 10/100 auto-switching networks and enables use of ZebraLink Webview Alert features (internal or external).
Specifications Agency Approvals Agency Approvals Agency Approvals • IEC 60950-1 • EN55022, Class B • EN55024 • EN61000-3-2, -3-3 Product Markings • NRTL • NOM • CE • Gost-R • FCC - B • S Mark (Argentina) • ICES-003 • MIC • VCCI • BSMI • C-Tick • ZIK • CCC 11342L-003 Rev.
Specifications Printing Specifications Printing Specifications Printing Specifications Resolution 203 dots/inch (8 dots/mm) or 300 dots/inch (12 dots/mm) Dot size (width × length) 203 dpi 0.0049 in. × 0.0049 in. (0.125 mm × 0.125 mm) 300 dpi 0.0033 in. × 0.0039 in. (0.084 mm × 0.10 mm) First dot location measured from inside media edge 0.10 in. ± 0.035 in. (2.5 mm ± 0.89 mm) Maximum print width for roll media 4.49 in. (114 mm) Maximum print width for fanfold media 4.1 in.
Specifications Media Specifications Media Specifications Media Specifications Minimum label length* Total media width (label + liner, if any) Total thickness (includes liner, if any) Tear-Off 0.7 in. (18 mm) Peel-Off 0.5 in. (13 mm) Cutter 1.5 in. (38 mm) Rewind 0.25 in. (6 mm) Minimum 0.79 in. (20 mm) Maximum 4.52 in. (115 mm) Minimum 0.003 in. (0.076 mm) Maximum 0.012 in. (0.305 mm) Cutter maximum full-width media thickness 0.009 in. (0.
Specifications Zebra Programming Language (ZPL II) Zebra Programming Language (ZPL II) • Communicates in printable ASCII characters • Controlled via mainframe, mini, or PC • Downloadable graphics, scalable and bitmap fonts, label templates and formats • Object copying between memory areas (RAM and PC memory card) • Adjustable print cache • Data compression • Automatic memory allocation for “format while printing” • • • • • • • • Status messages to host upon request Format inversion (white on black) Mirro
Specifications Bar Codes Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _____________________________
Glossary alphanumeric Indicating letters, numerals, and characters such as punctuation marks. backfeed When the printer pulls the media and ribbon (if used) backward into the printer so that the beginning of the label to be printed is properly positioned behind the printhead. Backfeed occurs when operating the printer in Tear-Off and Applicator modes. bar code A code by which alphanumeric characters can be represented by a series of adjacent stripes of different widths.
Glossary continuous media Label or tag-stock media that has no notch, gap, or web (media liner only) to separate the labels or tags. The media is one long piece of material. core diameter The inside diameter of the cardboard core at the center of a roll of media or ribbon. diagnostics Information about which printer functions are not working that is used for troubleshooting printer problems. die-cut media A type of label stock that has individual labels stuck to a media liner.
Glossary light emitting diode (LED) Indicators of specific printer status conditions. Each LED is either off, on, or blinking depending on the feature being monitored. liquid crystal display (LCD) The LCD is a back-lit display that provides the user with either operating status during normal operation or option menus when configuring the printer to a specific application. lock-up This is the term generally used to describe a fault condition that, for no apparent reason, causes the printer to stop working.
Glossary ribbon wrinkle A wrinkling of the ribbon caused by improper alignment or improper printhead pressure. This wrinkle can cause voids in the print and/or the used ribbon to rewind unevenly. This condition should be corrected by performing adjustment procedures. roll media Media that comes supplied rolled onto a core (usually cardboard). Contrast this with fanfold media. supplies A general term for media and ribbon. symbology The term generally used when referring to a bar code.
Index A C active control panel buttons, 18 adhesive test for ribbon coating, 36 adjustments black mark sensor, 74 LCD, 105 left position, 103 lower media sensor, 75 print darkness, 88 printhead balance, 76 printhead pressure, 78 sensors, 74 tear-off position, 89 upper media sensor, 74 agency approvals, 148 auto-calibration, 79 calibration media and ribbon sensor, 97 methods, 79 setting for head close, 102 setting for media power up, 101 troubleshooting problems, 130 Canadian DOC compliance, 4 CANCEL but
Index configuration label printing using CANCEL self test, 136 printing using List Setup command, 93 connect printer to computer or network, 28 connect to power source, 30 contacts, 11 continuous media described, 34 setting media type, 90 control panel buttons, 18 enter Setup mode, 82 exit Setup mode, 83 LCD error messages, 123 LCD functions, 18 lights, 19 location, 16 overview, 17 parameters, 87 control prefix setting, 100 customer service, 11 cutter cleaning, 119 loading media in Cutter mode, 65 sel
Index I images list, 93 initialize Flash memory, 95 initialize memory card, 94 inspect for shipping damage, 25 international safety organization marks, 32 L label backing removal, 55, 63 label length maximum setting, 92 label top printer cannot detect, 134 setting, 102 label-available sensor when to clean, 113 labels did not print, 131 language changing from unreadable language, 133 selection, 106 LCD messages adjust LCD settings, 105 error messages, 123 language selection, 106 Setup mode, 87 liability, 2
Index P PAPER OUT message, 124 parallel port characteristics of parallel connection, 27 connection and configuration, 29 setting parallel communications, 98 parity setting, 99 passwords default, 84 disable, 84 entering, 84 PAUSE button FEED and PAUSE self test, 142 function, 18 PAUSE self test, 137 Pause mode, 18 PCMCIA card initialization, 94 installing card, 108 peel-off bar cleaning, 113 Peel-Off mode loading media, 46 selecting, 89 physical specifications, 146 platen roller cleaning, 114 when to c
Index R recycling printer parts, 112 registration problems, 130 relative humidity requirements, 26 remove backing from rewind spindle, 55, 63 replace fuse, 120 replacement parts, 112 report shipping damage, 25 restore factory default settings, 83 network settings, 83 Rewind mode loading media, 57 selecting, 89 rewind spindle, 55, 63 ribbon adhesive test, 36 determining coated side, 35 loading, 69 ordering, 11 removal, 73 ribbon LED setting, 105 scratch test, 36 specifications, 149 when to use, 35 RIBBON IN
Index specifications agency approvals and markings, 148 bar codes, 151 communications options, 147 electrical, 146 environmental, 146 fuses, 146 media, 150 physical, 146 power cord, 32 printing, 149 ribbon, 149 Zebra Programming Language (ZPL II), 151 standard features, 147 storing the printer, 25 surface for the printer, 26 T tag stock loading media, 39 Tear-Off mode loading media, 42 selecting, 89 tear-off bar cleaning, 113 tear-off position adjustment, 89 technical support, 11 temperature requirem
Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A. Telephone: +1 847 793 2600 Facsimile: +1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire, HP13 6EQ, UK Telephone: +44 (0) 1494 472872 Facsimile: +44 (0) 1494 450103 Zebra Technologies Asia Pacific, LLC 120 Robinson Road #06-01 Parakou Building Singapore 068913 Telephone: +65 6858 0722 Facsimile: +65 6885 0838 Part Number: 11342L-003 Rev.