User guide

117
Miscellaneous Print Engine Problems
6/29/11 110PAX4/R110PAX4 User Guide 57512L-004
Miscellaneous Print Engine Problems
Table 15 identifies miscellaneous problems with the print engine, the possible causes, and the
recommended solutions.
Table 15 • Miscellaneous Print Engine Problems
Problem Possible Cause Recommended Solution
The LCD displays a
language that I
cannot read
The language parameter was
changed through the control
panel or a ZPL command.
1. Press SETUP/EXIT to enter configuration
mode.
2. Press the left oval.
The print engine displays the
LANGUAGE
parameter in the current language. Even if
you cannot recognize the characters
displayed, you can still scroll to another
language.
3. Press the left or right oval to scroll through
the choices.
4. Press SETUP/EXIT.
The LCD displays
SAVE CHANGES in the
original language.
5. Press NEXT to exit configuration mode and
save the changes (if the language does not
change, you may need to scroll to a different
save option by pressing the left or right oval
in the previous step).
6. Repeat this process, if necessary, until you
reach the desired language.
The LCD is missing
characters or parts of
characters
The LCD may need replacing. Call a service technician.
Changes in
parameter settings
did not take effect
Parameters are set incorrectly.
1. Set parameters and save permanently.
2. Turn the print engine off (O) and then on (I).
A ZPL command turned off the
ability to change the parameter.
Refer to the ZPL Programming Guide, or call a
service technician.
A ZPL command changed the
parameter back to the previous
setting.
Refer to the ZPL Programming Guide, or call a
service technician.
If the problem continues, there
may be a problem with the
main logic board.
Call a service technician.