Reference Guide

Table Of Contents
Upgrading Over Bluetooth Without A Cradle
542
Figure 18 Pairing Barcode
Troubleshooting
Figure 19 Add a device Window
Table 41 Troubleshooting
Problem Possible Causes Possible Solutions
The Pair over Bluetooth dialog
box Figure 17 on page 541 does
not display.
Scanner and/or cradle with a USB
cable is connected to the PC.
Remove the USB cable connected
to the PC from the scanner and/or
cradle. Re-select Update Scanner
Firmware from the 123Scan Start
screen.
Pairing barcode does not work
correctly.
Scanner was already paired directly
to the PC using the Windows
pairing process.
Select the Bluetooth icon in the PC
tray and remove the scanner from
the Bluetooth connection.
Windows displays the Add a
device pop up window (see Figure
19 on page 542).
N/A This is a Windows display message
that cannot be suppressed.
Do not tap the Add a device
window and continue to follow the
123Scan prompts to complete the
process.
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