Reference Guide

Table Of Contents
Getting Started
15
Troubleshooting
Table 4 Troubleshooting
Problem Possible Solutions
Imager comes on, but scanner does not decode the
barcode.
Ensure the scanner is programmed to read the type of
barcodebarcode being scanned.
Ensure the symbol is not defaced. Scan other barcodes of the
same barcode type.
Move scanner closer to or further from barcode.
Scanner LED turns solid red for a few seconds. Charge the battery. See Charging on page 2.
Scanner does not fully charge. Ensure the scanner is connected to a powered USB hub (5V,
500mA max).
Bluetooth LED turns off. Scanner is out of range; move closer to the host and press any
button to re-pair with the host.
Scanner emits long beeps for 5 seconds when
scanning a barcode.
Memory is full; download barcode data to the host and clear the
memory.
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