User Guide
Table Of Contents
- About This Document
- Contents
- Introduction
- Getting Started
- Print Operations
- Determining Printer Configuration
- Long Term Printer In-activity or Storage
- Thermal Printing
- Modes of Printing
- Print Media Types
- Replacing Supplies
- Adjusting the Print Width
- Adjusting the Print Quality
- Media Sensing
- Ribbon Overview
- Printing on Fan-Fold Media
- Printing with Externally Mounted Roll Media
- Fonts and Your Printer
- Stand Alone Printing
- Sending Files to the Printer
- Print Meter
- EPL Line Mode
- Printer Options
- Maintenance
- Troubleshooting
- Appendix: Interface Wiring
- Appendix: Dimensions
- Appendix: ZPL Configuration
Maintenance
Cleaning
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980610-001 Rev. C GK420t™ User Guide 8/4/10
Platen Cleaning and Replacement
The standard platen (drive roller) normally does not require cleaning. Paper and liner dust can
accumulate without effecting print operations. Contaminates on the platen roller can damage
the printhead or cause the media to slip or stick when printing. Adhesive, dirt, general dust,
oils and other contaminates should be cleaned immediately off the platen.
Clean the platen (and media path) whenever the printer has significantly poorer performance,
print quality or media handling. The platen is the print surface and drive roller for your media.
If sticking or jamming continues even after cleaning, you must replace the platen.
The platen can be cleaned with a fiber-free swab (such as a Texpad swab) or a lint free, clean,
damp cloth very lightly moistened with medical grade alcohol (90% pure or better).
1.
Open the cover (and dispenser door). Remove media from platen area.
2.
Pull the platen bearing latch release tabs on the right and left sides towards the front of the
printer and rotate them up.
Platen Bearings










