Orion™ Thermal Printer User’s Manual User’s Manual No. 980176-001 ©1999 Zebra Technologies Corporation Rev.
FOREWORD This manual provides installation and operation information for the Orion (LP2443) series printers, manufactured by Zebra Technologies Corporation, Camarillo, California. COPYRIGHT NOTICE This document contains information proprietary to Zebra Technologies Corporation. This document and the information contained within is copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra Technologies Corporation.
WARRANTY INFORMATION We Need To Hear From You! To Establish Your Warranty Period And Provide Access To Technical Support, Send Us Your Product Registration Card Today! Zebra Technologies Corporation warrants the mechanism, control electronics and power supply, under normal use and service, to be free from defects in material and workmanship for a period of twelve (12) months from the date of purchase by the end user.
SHOCK HAZARD WARNING: The printer and power supply should never be operated in a location where either one can get wet. Personal injury could result. MEDIA WARNING: Always use high quality Eltron approved labels, tags and transfer ribbons. If adhesive backed labels are used that DO NOT lay flat on the backing liner, the exposed edges may stick to the label guides and rollers inside the printer, causing the label to peel off from the liner and jam the printer.
TABLE OF CONTENTS Installation and Operation . . . . . Unpacking Your Printer . . . . . . Getting To Know Your Printer . . . Installation . . . . . . . . . . . . . AutoSense Gap Sensor Adjustment Label Dispenser Option . . . . . . Using Fan-Fold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi 980176-001 Rev.
1 Installation and Operation This section provides information on the installation and operation of the printer. The Orion™ is a low cost, desktop direct thermal printer. This family of printers is specifically designed for printing labels, tags or continuous receipts (with or without bar codes) from any DOS™, Windows™or ASCII-based compatible computer. 980176-001 Rev.
Installation and Operation Unpacking Your Printer n tio nta e m cu re Do twa er Sof s U & 2 980176-001 Rev.
Installation and Operation Getting To Know Your Printer 980176-001 Rev.
Installation and Operation Installation The following steps will guide you through the installation of the printer and software. Step ➊ - Attach Power Supply To The Printer Attach the power supply to a suitable AC outlet. See the SHOCK HAZARD WARNING on page iv. 4 980176-001 Rev.
Installation and Operation Step ➋ Attach Interface Cable Parallel Interface Serial Interface For additional information on serial cable wiring, refer to Appendix A. 980176-001 Rev.
Installation and Operation Step ➌ Load Labels Open Cover MOVIE Open Guides Install Roll 6 980176-001 Rev.
Installation and Operation Load Labels - continued Thread Through Guides Adjust Guides Note: When using linerfree labels, adjust the guides to the widest position. Close Cover and Tap Feed Switch If the indicator fails to light, refer to Appendix A - Troubleshooting. 980176-001 Rev.
Installation and Operation Step Í AutoSense Gap Sensor Adjustment Perform this procedure when loading a new roll. You cannot perform this procedure if using the printer’s label dispenser option. MOVIE Power OFF Hold Feed Button Power ON 8 980176-001 Rev.
Installation and Operation AutoSense Gap Sensor Adjustment - continued When Indicator Flashes, Release Feed Button Printer Advances Media and Prints Status Summary Note: Printer is in diagnostic dump mode 4 MO3351F 16 V3.21 Serial port : 96,N,8,1 Image buffer size:245K Fmem:000,0K,019.9K avl Gmem:000K,0241K avl Emem:000K,0241K avl I8,0,001 rY S2 D10 R016,000 ZT UN q800 Q1029,025 Option: 04 08 13 now in DUMP Tap Feed Button To Begin Normal Operation 1 3.
Installation and Operation Label Dispenser Option Open Door and Push Switch I = Dispense 0 = Batch MOVIE Remove Several Labels and Push Liner Through Slot Close Door 10 980176-001 Rev.
Installation and Operation Using Fan-Fold Media Insert Media Adjust Guides Adjust Holders Tighten Screw Note: Use a small Phillips driver (#1) 980176-001 Rev.
Installation and Operation Step ➎ Install Software Start your computer and follow the installation instructions on the compact disc (CD). 12 980176-001 Rev.
Appendix A - Troubleshooting Problem Solution or Reason POWER indicator does not light GREEN when power switch is turned to ON (1) position. 1. Check power connections from A.C. outlet to power supply to printer. POWER indicator lights GREEN, but printer will not print. 1. Check interface cable connections from computer to printer. Printer appears to be working (media is being fed out), but nothing is printed. 1. Verify that the labels are the correct type (direct thermal). 2.
Appendix A - Troubleshooting Other Support The first troubleshooting reference source is the Resources table on the previous page. Next, contact the dealer where you purchased your printer. Zebra Technologies also provides a variety of information and user support services: • Internet: http://www.eltron.com ftp: //ftp.eltron.com e-mail: Label Printers: techsup@eltron.com Card Printers: privsup@eltron.com Europe: eurosup@eltron.com Singapore: asiasup@eltron.com Latin America: latinsup@eltron.
Appendix A - Troubleshooting Serial Interface The figure below displays the cable wiring Cable Wiring required to use the printer's RS-232 serial interface.
Appendix A - Troubleshooting Cleaning the When you load new media, you can also clean Print Head the print head. Rub Cleaning Pen Across Dark Area of the Print Head Wait One Minute Before Closing Printer Do Not Clean Roller MOVIE 16 980176-001 Rev.
Appendix B - Accessories Accessories available for the Orion™ printer are listed below. Always refer to the ELTRON part number when placing an order. For the name of an Eltron brand dealer in your area, call: 1(805) 579-1800 or the nearest Zebra Technologies office (located on the back of this manual).
World Wide Offices: Zebra Technologies Corporation Eltron Products 1001 Flynn Road Camarillo, CA 93012-8706 USA Phone: +1 (805) 579 1800 FAX: +1 (805) 579 1808 e-mail: sales@eltron.com Zebra Technologies, Europe Eltron House Molly Millars Lane Wokingham, RG41 2QZ England Phone: +44 (0) 1189 770 300 FAX: +44 (0) 1189 895 762 e-mail: eurosales@eltron.com Zebra Technologies, France 50 rue Marcel Dassault 92100 Boulogne-Billancourt France Phone: +33 1 55 20 93 93 FAX: +33 1 55 20 93 99 e-mail: eurosales@eltron.
