Cleaning Instructions

Maintanence and Troubleshooting
226
USB Charge Cable
Table 34 Troubleshooting the USB Charge Cable
Symptom Possible Cause Action
MC3300x Charge
LED Indicator does
not light when
MC3300x is attached.
Cable is not receiving
power.
Ensure the power cable is connected securely to both the
cable and to AC power.
MC3300x is not
seated correctly in the
cable cup.
Remove and re-insert the MC3300x into the MC3300x cable
cup, ensuring it is correctly seated.
MC3300x battery is
not charging.
MC3300x was
detached from cable
or cable was
unplugged from AC
power too soon.
Ensure the cable is receiving power. Ensure MC3300x is
seated correctly. If a battery is fully depleted, it can take up to
2.2 hours to fully recharge a 2740 mAh PowerPrecision+
standard battery and it can take up to 6 hours to fully recharge
a 5200 mAh PowerPrecision+ extended battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
The MC3300x is not
fully seated in the
cable.
Remove and re-insert the MC3300x into the cable cup,
ensuring it is correctly seated.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
Cable was
disconnected from
MC3300x during
communications.
Re-attach the cable and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software is not
installed or configured
properly.
See the system administrator.