Cleaning Instructions

Maintanence and Troubleshooting
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7. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry
before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and low
humidity requires less drying time.
CAUTION: After cleaning the cradle connectors with bleach-based chemicals, follow the Cleaning Cradle Connectors in -
structions to remove bleach from the connectors.
Troubleshooting
Resetting the Device
The reset functions include the following:
• Soft reset
• Hard reset
• Enterprise reset
Performing a Soft Reset
Perform a soft reset if applications stop working.
1. Press and hold the Power button until the menu appears.
2. Touch Restart.
The device reboots.
Performing a Hard Reset
CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data corruption to the
microSD card. All un-saved data is lost after performing a hard reset.
Perform a hard reset if the device stops responding.
1. Simultaneously press and hold the Power button, 1 and 9 keys for five seconds.
2. When the screen turns off, release the buttons.
The device reboots.
MC3300x
The following table provide typical problems that might arise and the solution for correcting the problem.