Cleaning Instructions

Maintanence and Troubleshooting
221
1-Slot USB Charge Cradle
Table 27 Troubleshooting the 1-Slot USB Charge Cradle
Problem Cause Solution
MC3300x Charge
LED Indicator does
not light when
MC3300x inserted.
Cradle is not
receiving power.
Ensure the power cable is connected securely to both the
cradle and to AC power.
MC3300x is not
correctly seated.
Remove and re-insert the MC3300x into the cradle, ensuring it
is correctly seated.
Spare Battery
Charging LED does
not light when spare
battery is inserted.
Spare battery not
correctly seated.
Remove and re-insert the spare battery into the cradle,
ensuring it is correctly seated.
MC3300x battery is
not charging.
MC3300x was
removed from cradle
or cradle was
unplugged from AC
power too soon.
Ensure cradle is receiving power. Ensure the MC3300x is
seated correctly. If a battery is fully depleted, it can take up to
2.2 hours to fully recharge a 2740 mAh PowerPrecision+
standard battery and it can take up to 3.8 hours to fully
recharge a 5200 mAh PowerPrecision+ extended battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
The MC3300x is not
fully seated in the
cradle.
Remove and re-insert the MC3300x into the cradle, ensuring it
is firmly seated.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0 °C
(32 °F) or above 40 °C (104 °F).
Spare battery is not
charging.
Battery not fully
seated in charging
slot.
Remove and re-insert the spare battery into the cradle,
ensuring it is correctly seated.
Battery inserted
incorrectly.
Ensure the contacts are facing down and toward the back of
the cradle.
During data
communication, no
data was transmitted,
or transmitted data
was incomplete.
MC3300x removed
from cradle during
communication.
Replace MC3300x in cradle and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software is not
installed or configured
properly.
See the system administrator.