Zebra® ZXP Series 8™ Card Printer User’s Manual P1045430-002
Copyright Notice © 2013 ZIH Corp. This document contains information proprietary to Zebra Technologies Corporation. This document and the information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra.
Contents 1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Laminator Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Controls, Connectors, and Indicators . . . . . . .
: Contents 4 • Printer Settings and Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Printing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 5 • ZXP Series Toolbox. . . . . . . . . . . . . . . . . . .
1 Introduction Description This manual contains installation, operation, and maintenance information for the Zebra ZXP Series 8 Card Printers manufactured by Zebra Technologies Corporation. Zebra ZXP Series 8 Card Printers use reverse transfer printing technology to create photoquality and over-the-edge images on plastic identification cards. Zebra’s reverse transfer printers provide fast throughput and a range of encoding options for a variety of markets and applications.
1: Introduction Printer Components Printer Components The following figure shows components of the Printer. If the Laminator is present, see page 3 for details.
1: Introduction Laminator Components Laminator Components The following figure shows components of the Laminator.
1: Introduction Controls, Connectors, and Indicators Controls, Connectors, and Indicators The printer has an OCP Display and three OCP Buttons on the front and a power connector, power switch, and interface connectors on the rear panel.
1: Introduction Icons Icons Throughout this manual, different icons highlight important information, as follows: Note • Indicates information that emphasizes or supplements important points of the main text. Important • Advises you of information that is essential to complete a task, or points out the importance of specific information in the text. Provides an example or scenario to demonstrate or clarify a section of text.
6 Zebra ZXP Series 8 Card Printer User’s Manual P1045430-002
2 Installation and Setup General Information This section will guide you through the installation and setup of your Card Printer. This consists of the following procedures, which should be performed in the order presented. • Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 • Installing the Card Hoppers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 • Loading Cards . . . . . . . . . . . . . . . . . . . . . . . . .
2: Installation and Setup Unpacking the Printer Unpacking the Printer Printer without a Laminator Step 1. Inspect the shipping container to ensure that no damage has occurred during shipment. If any damage is apparent, file a claim with the shipper. Step 2. Open the shipping container. Step 3. Remove the packing material and accessories from around the top of the Printer. Important • Save all the packing material and the shipping carton in case the Printer needs to be moved or shipped.
2: Installation and Setup Unpacking the Printer Caution • The Printer weighs approximately 27.5 lbs (12.5 kg). Step 5. Lift the Printer out of the carton by holding it with both hands. Step 6. Place the Printer in a location that meets the following requirements: • A reasonably dust- and dirt-free environment. • Flat surface at least 27 in (686 mm) x 28 in (711 mm) that can support the weight of the Printer; additional space preferred. Allow a 4-inch clearance, minimum, on all sides.
2: Installation and Setup Unpacking the Printer Printer with a Laminator Step 1. Inspect the shipping container to ensure that no damage has occurred during shipment. If any damage is apparent, file a claim with the shipper. Step 2. Open the shipping container. Step 3. Remove the packing material and accessories from around the top of the Printer. Important • Save all the packing material and the shipping carton in case the Printer needs to be moved or shipped.
2: Installation and Setup Unpacking the Printer Caution • The Printer weighs approximately 44 lbs (20 kg); use two people to lift it out of the shipping carton. Step 5. With two people holding the carrying strap (colored blue, green, and red for clarity), carefully lift the Printer out of the recess in the lower foam insert. Step 6. Place the Printer in a location that meets the following requirements: • A reasonably dust- and dirt-free environment.
2: Installation and Setup Installing the Card Hoppers Installing the Card Hoppers Input Hopper The Input Hopper is positioned on the right side of the Printer and holds the cards to be printed. Step 1. Install the Input Hopper by sliding the hopper into the receptacle on the right side of the Printer. Step 2. Ensure that the Input Hopper locks securely in place.
2: Installation and Setup Loading Cards Loading Cards Caution • DO NOT bend cards or touch print surfaces as this can reduce print quality. The surface of the cards must remain clean and dust free. Always store cards in an enclosed container. Ideally, use cards as soon as possible. Step 1. Remove the wrapping from the card deck. Step 2. Holding the card deck by the sides (do not touch the print surfaces), hold it vertically against a flat surface such as a desktop.
2: Installation and Setup Opening the Printer Door Opening the Printer Door Step 1. Press the Door Release button on the top of the Printer. Step 2. Observe that the Door releases and pops up approximately half an inch. Step 3. Grasp the Door at the bottom front. Step 4. Lift the Door to its upright position. It will remain in that position.
2: Installation and Setup Installing the Cleaning Cartridge Installing the Cleaning Cartridge The Cleaning Cartridge cleans the cards entering the Printer from the Input Hopper. The Cleaning Cartridge consists of a Cartridge Frame and an Adhesive Roller, which are packed together. Step 1. Remove the Cartridge Frame and the Adhesive Roller from their packaging. Step 2. Insert the Adhesive Roller into the Cartridge Frame. To avoid contamination, always hold the frame and the roller by the ends. Step 3.
2: Installation and Setup Installing the Cleaning Roller Installing the Cleaning Roller The Cleaning Roller cleans the cards entering the Printer from either the Input Hopper or the Single-Feed Input. Step 1. Remove the Cleaning Roller from its packaging. To avoid contamination, always hold the roller by the ends. Step 2. Peel the protective wrapper from the Cleaning Roller. Step 3. Open the Printer Door by pressing the Door Release button on the top of the Printer. Step 4.
2: Installation and Setup Loading the Transfer Film Loading the Transfer Film The ZXP Series 8 Card Printer is designed to work only with Zebra True Colours® i Series™ Transfer Film for near photographic print resolution and over-the-edge printing. Step 1. Locate the transfer film supply spindles and the transfer film take-up spindles. Note that the Flanges and Spindles are color coded (white-to-white, green-to-green).
2: Installation and Setup Loading the Transfer Film Step 2. Unroll about 1 foot (30 cm) from the full roll of transfer film on the supply spool; and wind it, 2 wraps, onto the empty take-up spool. Step 3. Load transfer film supply spool onto the supply spindles, green flange side to the left. Step 4. Load the empty take-up spool onto the take-up spindles, white flange side to the right. Step 5. Make sure the spring-loaded spindles on the right seat into the spools. Step 6.
2: Installation and Setup Loading a Print Ribbon Loading a Print Ribbon The ZXP Series 8 Card Printer is designed to work only with Zebra True Colours® i Series™ Ribbons in order to achieve rich, vibrant, image production over the full-color spectrum. Step 1. Locate the print ribbon supply spindles and the print ribbon take-up spindles. Note that the Flanges and Spindles are color coded (blue-to-blue, purple-to-purple).
2: Installation and Setup Loading a Print Ribbon Step 2. Load the print ribbon supply spool onto the supply spindles, purple flange side to the left. Step 3. Load the empty take-up spool onto the take-up spindle, blue flange side to the right. Step 4. Make sure the spring-loaded spindles on the left seat into the spools. Step 5. Make sure the print ribbon comes off the bottom of the supply spool and feeds to the bottom of the take-up spool. Step 6.
2: Installation and Setup Loading the Laminate Loading the Laminate Opening the Laminator Door Step 1. Grasp the Door at the bottom front. Step 2. Lift the Door to its upright position. It will remain in that position. Note that the Lower Laminate Cassette is only present on the dual-sided laminator.
2: Installation and Setup Loading the Laminate Removing the Laminate Cassette(s) Step 1. Rotate the locking lever maximum in the direction indicated in the figure below. Step 2. Rotate the cassette to the mechanical stop in the direction indicated below.
2: Installation and Setup Loading the Laminate Step 3. Remove the cassette(s) by pulling each cassette straight out from its spindle. Step 4. Open the cassette(s), like a clam shell, by separating its two halves. Grasp the two halves firmly with your fingers, then pull it apart. Do NOT use tools. (Upper Laminate Cassette shown.) Step 5. If there is an empty laminate core in the cassette, remove it.
2: Installation and Setup Loading the Laminate Loading the Laminate Cassette(s) Step 1. Remove a new roll of laminate from its packaging. There are two different laminate rolls, one for the Upper Cassette (Blue) and one for the Lower Cassette (Yellow). Important • The geared flange on the laminate spool is removable, but do not remove it. If it does come off, snap it back onto the end of the spool. Step 2.
2: Installation and Setup Loading the Laminate Step 7. Pull out an inch or two of laminate past the lip of the cassette. Step 8. Close the cassette by firmly pressing the “clamshell” together. You will hear a click and feel a detent when the halves of the cassette seat together. Step 9. Cut the laminate square (as close to perpendicular as possible) with scissors. Hold the scissors in one hand. Hold the cassette with the other hand.
2: Installation and Setup Loading the Laminate Step 10. Rotate the core to adjust the laminate overhang. Stop when the end of the laminate is just beyond the lip of the cassette, as shown below. Important • Check for laminate overhang any time the locking lever is pressed or the cassette is removed. 0 - 0.5 mm 0 - 1/32" 0 - 0.
2: Installation and Setup Loading the Laminate Installing the Laminate Cassette(s) Step 1. Slide the cassette onto the spindle. Step 2. Ensure the cassette is fully seated on the spindle. Gently press the cassette until it is flush against the laminator frame.
2: Installation and Setup Loading the Laminate Step 3. Rotate each cassette (in the direction indicated in the figure below) until it stops. Step 4. Observe the locking lever snap into place.
2: Installation and Setup Loading the Laminate Laminating Contact Smart Cards The laminate for the top surface of a contact smart card has a repeating pattern of an index hole and a rectangular cutout to expose the card’s electrical contacts. electrical contacts rectangular cutout index hole Step 1. Remove the Upper Laminate Cassette; see Page 22. Step 2. Open the cassette, and remove the laminate if present. Step 3. Load the smart card laminate into the cassette; see Page 24. Step 4.
2: Installation and Setup Loading the Laminate Step 5. Rotate the core to adjust the laminate overhang. Stop when the end of the laminate (not the edge of the index hole) is even with the edge of the lips of the cassette. Step 6. Install the cassette.
2: Installation and Setup Loading the Laminate Using Partial-Width Laminate Note • Since partial-width laminates are only used for the back (i.e., lower) surface of the card, this section only applies to the dual-sided laminator. Laminates come in three widths: “Full-Width” laminate is 2 in (51 mm) wide. The full-width laminate is used on the front (i.e., upper) or back (i.e., lower) surface of the card. “Partial-Width” laminate is available in two widths: • 1.
2: Installation and Setup Loading the Laminate Step 1. Remove the Lower Laminate Cassette; see Page 22. Step 2. Open the cassette, and remove the laminate if present. Step 3. Load the partial-width laminate into the cassette. Note that the collar on the laminate spool is on the end opposite the geared flange. Collar Step 4. Trim the partial-width laminate. Step 5. Rotate the core to adjust the laminate overhang. Stop when the end of the laminate is even with the edge of the lips of the cassette. Step 6.
2: Installation and Setup Connecting Power Connecting Power Electric Shock Caution • Limit AC power supplied to the Printer to 100 – 230 volts, 60 ~ 50 Hertz. Limit excess current draw to 16 amps or less, using an associated circuit breaker or other such device. Never operate the Printer in a location where operator, computer, or printer can get wet. Personal injury could result.
2: Installation and Setup Connecting the Printer to your Computer Connecting the Printer to your Computer Important • Use either the USB connection or the Ethernet connection but not both at the same time. USB Connection Step 1. Connect the USB cable to the printer and the computer. Step 2. Ensure that the printer’s power switch in the OFF ( ) position.
2: Installation and Setup Connecting the Printer to your Computer Ethernet Connection Step 1. Connect the Ethernet Port on the rear of the printer to an Ethernet Network Port. Step 2. Turn the printer’s power switch to the ON ( ) position.
2: Installation and Setup Installing the Windows Printer Driver Installing the Windows Printer Driver Installing the USB Printer Driver Note • To install the Ethernet driver, see Page 42. Step 1. If not already done, connect power to the printer. Turn power OFF (O). Step 2. Connect the USB port on the rear of the printer to the computer’s USB port. Step 3. Ensure that the Printer’s power switch is in the OFF (O) position. Step 4.
2: Installation and Setup Installing the Windows Printer Driver Step 8. The InstallShield Wizard window will open. To proceed with the installation, click the Next button. Step 9. Select Install USB printer drivers, and click the Next button. Step 10. Ensure that the Printer’s power switch in the OFF ( OK button.
2: Installation and Setup Installing the Windows Printer Driver Step 11. This will bring up the License Agreement window. To proceed with the installation, select the I accept the terms of the license agreement option, and then click the Next button. Step 12. This will bring up the Customer Information window. Enter User Name and Company Name; and then click the Next button.
2: Installation and Setup Installing the Windows Printer Driver Step 13. This will bring up the Choose Destination Location window. • To accept the default destination location where setup will install the files, click the Next button. - or - • Select a folder where setup will install the files, and click the Next button. Step 14. This will bring up the Ready to Install the Program window. To continue, click the Install button.
2: Installation and Setup Installing the Windows Printer Driver Step 15. Observe the Setup Status window. Step 16. The Congratulations window will appear. Step 17. At this point, turn on your printer; and then click the Next button. The Windows New Hardware Found wizard will find the printer.
2: Installation and Setup Installing the Windows Printer Driver Step 18. When the InstallShield Wizard Complete window appears, select the Yes, I want to restart my computer now radio button; and click the Finish button. Step 19. This completes USB driver installation. Step 20. To use the Printer, you would select it just like you would any other printer connected to a Windows system. Note • You may need to change the card setup (card type, orientation, etc.
2: Installation and Setup Installing the Windows Printer Driver Installing the Ethernet (Wired and Wireless) Printer Driver Note • To install the USB driver, see Page 36. Important • The Ethernet Network must be configured correctly, with the Printer and the host computer on the same subnet. If you are not sure how to verify this or change the configuration, consult someone knowledgeable on Ethernet Networks. Step 1. If not already done, connect power to the printer. Turn power ON ( ). Step 2.
2: Installation and Setup Installing the Windows Printer Driver Step 8. The InstallShield Wizard window will open. To proceed with the installation, click the Next button. Step 9. Select Install Ethernet printer drivers, and click the Next button. Step 10. Ensure that you have powered ON ( ) the network printer and it is reachable from the PC; and then click the OK button.
2: Installation and Setup Installing the Windows Printer Driver Step 11. This will bring up the License Agreement window. To proceed with the installation, select the I accept the terms of the license agreement option, and then click the Next button. Step 12. This will bring up the Customer Information window. Enter your name and the name of the company for which you work; and then click the Next button.
2: Installation and Setup Installing the Windows Printer Driver Step 13. Identify the printer: • Setup will search for the Ethernet printers in the network and display the available printers. Select the desired printer, and then click the Next button. - or - • Enter the Printer IP Address directly (example circled below), and click the Next button. Step 14. Enter the location of the printer, and add any applicable comments; and then click the Next button.
2: Installation and Setup Installing the Windows Printer Driver Step 15. This will bring up the Choose Destination Location window. • To accept the default destination location where setup will install the files, click the Next button. - or - • Click the Change button, select a folder where setup will install the files, and click the Next button. Step 16. This will bring up the Ready to Install the Program window. To continue, click the Install button.
2: Installation and Setup Installing the Windows Printer Driver Step 17. Observe the Setup Status window. Step 18. When the InstallShield Wizard Complete window appears, click the Finish button. Step 19. This completes Ethernet driver installation. Step 20. To use the Printer, you would select it just like you would any other printer connected to the Ethernet. Note • You may need to change the card setup (card type, orientation, etc.
48 Zebra ZXP Series 8 Card Printer User’s Manual P1045430-002
3 Operation Introduction Printing with the Card Printer is similar to printing with any other printer in a Windows environment. P1045430-002 • The Printer Driver Software is installed on your computer (see Section 2). • The Printer is connected to the power source and the computer (see Section 2). • The Printer is selected by either the Operating System or the appropriate application software program.
3: Operation Card Type Selection Card Type Selection The Card Setup tab allows you to specify the card type in use. Based on your selection, the printer automatically adjusts various printer properties for optimum print quality. 1. To access the Card Setup Tab, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing; and select Printing Preferences > Card Setup.
3: Operation Printing a Test Card Printing a Test Card To print a test card: 1. Select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing; and select Printing Preferences > Card Setup. 2. Click on the Test Print button (circled above) to print the test card; see sample test below. The printer may need to warm up to operating temperature before printing.
3: Operation Manual Card Feed Manual Card Feed A Manual Feed Slot is available for feeding single cards. Note that this option works with cards in the Input Hopper. Access the Card Setup Tab: Select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing; and select Printing Preferences > Card Setup. 1. From the Card source dropdown menu, select Single card feed slot (circled above). 2. Click on the Apply button, and then click on the OK button. 3.
3: Operation Manual Card Feed 4. Insert a single card into the slot in the correct orientation. Do not feed more than one card at a time. Caution • DO NOT bend cards or touch print surfaces as this can reduce print quality. The surface of the cards must remain clean and dust free. Always store cards in an enclosed container. Ideally, use cards as soon as possible. ✔ ✔ X 5. The printer will feed in the card and start printing. 6.
3: Operation Operator Control Panel (OCP) Operator Control Panel (OCP) The printer is equipped with an OCP Display and three OCP Buttons which give access to the printer menus. ZXP Series 8 READY MENU INFO Message CANCEL Button Functions Buttons • Press the MENU button, to access the Main Menu. • Press the INFO button, to access and view the Printer Settings Menu. • Press the CANCEL button, to cancel the current print job in the printer.
3: Operation Operator Control Panel (OCP) Operational Operational Messages are displayed during the Printer’s normal operation. MESSAGE ALARM CANCELING CONFIG DATA CONTACT OPERATION CONTACTLESS OPERATION COOLING COOLING PRINT JOB WAITING COOLING PRINTHEAD TEMPERATURE COOLING WAITING TO LAMINATE DIAGNOSTIC Cooling printhead to temperature. Ready to accept a print job, laminator cooling; e.g., when switching from 2-sided laminating to 1-sided laminating. Diagnostic testing in progress.
3: Operation Operator Control Panel (OCP) Warning Messages Warnings alert the operator to action that should be taken; the printer will generally continue operation. WARNING (Printer will still operate) DESCRIPTION BOTH LAMINATES LOW Indicates that the Top Laminate cassette and the Bottom Laminate cassette are low. BOTTOM LAMINATE LOW Indicates that the Bottom Laminate cassette is low; see Loading the Laminate, Section 2. CLEAN FEEDER Indicates that the Feeder needs cleaning.
3: Operation Operator Control Panel (OCP) Printer Menu Information Info Menu INFO Button (Operating Mode Display) PRINTER INFO Displays MCB FW Ver, HCB FW Ver, MAB FW Ver, MSN (Machine Serial Number), and PH S/N (Printhead Serial Number). NETWORK INFO Displays DHCP, IP, Mask, GW, and MAC. RIBBON INFO Displays Type, # Images, and % Remaining. FILM INFO Displays Type, # Images, and % Remaining. PRINTHEAD USAGE Displays Card Count and Printhead Lines. REJECT BIN Displays Card Count.
3: Operation Operator Control Panel (OCP) Main Menu MENU Button (Operating Mode Display) RETURN PRINT TEST CARDS See Print Test Cards Menu on page 59. NETWORK SETTINGS UP 58 Network Settings Menu on page 60. ADVANCED SETTINGS See Advanced Settings Menu on page 61. WIRELESS SETTINGS See Wireless Settings Menu on page 63.
3: Operation Operator Control Panel (OCP) Print Test Cards Menu Main Menu RETURN COUNT Sets the number of Test Cards to be printed (1, 5, 10, ..., 100) SIDES Selects single-sided or double-sided card printing Selects the type of card; e.g., Custom, PVC, PET, PETG, etc. CARD TYPE MID GRAY GRID ON GRAY Selects Test Card to be printed; see OCP Test Card Images on page 151.
3: Operation Operator Control Panel (OCP) Network Settings Menu Main Menu RETURN WITHOUT SAVE SAVE SETTINGS Enable or disable the DHCP Mode. DHCP MODE SET IP ADDRESS Change the IP Address. SET SUBNET MASK Change the Subnet Mask. SET DEFAULT GATEWAY UP 60 Change the GW (Gateway).
3: Operation Operator Control Panel (OCP) Advanced Settings Menu Main Menu RETURN SELECT LANGUAGE Displays current language, sets language option (English, French, Spanish, German, Brazilian Portuguese, or Italian) FLUSH PRINT QUEUE Deletes all pending print jobs in the printer PRINTER ONLINE Toggles printer Online / Offline CLEAN PRINTER See Clean Printer Menu on page 62 Sets sleep timer function value SET SLEEP TIMER SET SCREEN CONTRAST Adjusts the OCP display contrast CLEAR REJECT BIN Re
3: Operation Operator Control Panel (OCP) Clean Printer Menu Advanced Settings Menu RETURN Refer to Section 6, Cleaning, for detailed cleaning instructions CLEAN SIDE CARD PATH Use the X Roller Cleaning Card, and step through the cleaning process CLEAN FRONT CARD PATH Use the Y Roller Cleaning Card, and step through the cleaning process CLEAN HEATER ROLLERS Use the Hot Roller Cleaning Card, and step through the cleaning process CLEAN LAM CARD PATH * Use the Laminator Cleaning Card, and step throug
3: Operation Operator Control Panel (OCP) Wireless Settings Menu Main Menu RETURN WITHOUT SAVE SAVE SETTINGS Enable or disable the Radio. RADIO CONTROL SETUP WIZARD Connect your wireless printer to a wireless network via the Wireless Setup Wizard. DHCP MODE Enable or disable the DHCP. SET IP ADDRESS Set the IP Address. SET SUBNET MASK Set the Subnet Mask. SET DEFAULT GATEWAY Set the default Gateway (GW). SET DEFAULTS UP Set the Defaults.
3: Operation Ethernet Indicators -- Detail Ethernet Indicators -- Detail Ethernet Connector Link/Activity LED Speed LED Link/Activity Indicator (Green) Off No link (disconnected) On Network link has been established Blinking Network activity has been detected Speed Indicator (Orange) 64 Off No link (disconnected) 1 Blink The LED blinks once (one blink, pause, one blink, etc.) when a 10Base link has been established. 2 Blinks The LED blinks twice (two blinks, pause, two blinks, etc.
4 Printer Settings and Adjustments Introduction This section describes settings and adjustments that can be made to your Windows ZXP Series 8 Printer Driver. This consists of two major topics: • Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 • Printing Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4: Printer Settings and Adjustments Printer Properties Printer Properties Printer Properties can be used to view the printer firmware/driver/hardware configuration and installed media, to access advanced settings via the ZXP Toolbox, and to set features such as security, ports, and color management. To access the Card Printer Properties, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing, then select Properties. • General Tab. . . . . . . . . . . . . . . . . .
4: Printer Settings and Adjustments Printer Properties General Tab The General tab shows the selected printer and lists the features of the printer. To access the General tab, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing. Select Properties > General. • Location - Lets you specify where the printer is located. • Comment - Lets you specify general information about the printer, such as the type of print device and who is responsible for it.
4: Printer Settings and Adjustments Printer Properties Sharing Tab On the Sharing tab (Sharing Property Page), you can choose to share the printer over the network and install additional drivers to accommodate different operating systems. To access the Sharing tab, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing. Select Properties > Sharing. Click on the Change Sharing Options button to enable this tab.
4: Printer Settings and Adjustments Printer Properties Ports Tab Use the Ports tab to specify the computer port to which the printer is connected. This will have been established at the initial installation of the printer. To access the Ports tab, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing. Select Properties > Ports. An exception to this is if you wish to use printer pooling, the ability to distribute print jobs to multiple printers.
4: Printer Settings and Adjustments Printer Properties Advanced Tab The Advanced tab determines the spooling (queuing) of print jobs and determines how spooled jobs are handled relative to the most recent job. To access the Advanced tab, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing. Select Properties > Advanced.
4: Printer Settings and Adjustments Printer Properties Color Management Tab You should not have to change your color management settings. Change these settings only if you have specific color management requirements that are not being met by your current color settings. To access the Color Management tab, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing, and select Printer properties > Color Management. Click on the Color Management button to enable this tab.
4: Printer Settings and Adjustments Printer Properties Devices Tab Use the Devices tab to select your printer and to view, add, and select profiles and behaviors to use with your printer. The Use my settings for this device checkbox must be selected to enable the following button functions: • The Add button allows you to add additional profiles to the color profile list. • The Remove button allows you to remove profiles from the color profile list.
4: Printer Settings and Adjustments Printer Properties All Profiles Tab Use the All Profiles tab to view and manage the profiles that are in your system. Note that color profiles are usually added automatically during the installation of new devices. If you need to install a new profile, follow these steps: Step 1. Click on the Add button. Step 2. Observe the Install Profile browse window. Step 3. Locate the desired color profile. Step 4. Click on the Add button (in the Install Profile browse window).
4: Printer Settings and Adjustments Printer Properties Advanced Tab Use the Advanced tab to check your Windows Color System Defaults settings, verify ICC Rendering to WCS Gamut Mapping, and calibrate your display (Display Calibration). This tab allows you to configure advanced color management settings to ensure accurate display and printing of color information.
4: Printer Settings and Adjustments Printer Properties Security Tab This is the standard Windows security screen, showing user access to various printer control options. To access the Security tab, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing. Select Properties > Security. The Security tab allows you to assign the actual permissions that apply to the print queue. You can apply permissions to both users and to groups.
4: Printer Settings and Adjustments Printer Properties Device Information Tab The Device Information tab provides device information, security status, and printer usage. Access to Media Info and ZXP ToolBox is included. To access the Device Settings tab, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing. Select Properties > Device Information. • The Media Info button takes you to the Media Info screen; see next page.
4: Printer Settings and Adjustments Printer Properties Media Info The Media Info screen shows ribbon status, transfer film status, top laminate status, and bottom laminate status. P1045430-002 - Ribbon: Shows the ribbon type installed and the number of images remaining. - Transfer film: Shows the transfer film type installed and the number of images remaining. - Top laminate: Shows the top laminate type and the number of images remaining.
4: Printer Settings and Adjustments Printing Preferences Printing Preferences To access the Card Printer Printing Preferences, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing; and select Printing Preferences. • Card Setup Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 • Encoding Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4: Printer Settings and Adjustments Printing Preferences Card Setup Tab Card Setup tab allows the user to adjust selected card and print job parameters. To access the Card Setup Tab, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing; and select Printing Preferences > Card Setup. • Card options allows the user to select the card source, card destination, card type in use, and image size.
4: Printer Settings and Adjustments Printing Preferences - Card type in use allows the user to specify the type of card being used. Based on the selection, the printer automatically adjusts the transfer roller temperature and input and output transfer speed for optimum print quality.
4: Printer Settings and Adjustments Printing Preferences • Printing options allows the user to select the card orientation (portrait or landscape), to print on both sides of the card, to rotate the card 180 degrees, and to specify the number of copies to print. If you modify any of these settings, click the Apply button before printing a test card. The Test Print button prints a test card; see Printing a Test Card on page 51.
4: Printer Settings and Adjustments Printing Preferences Black Panel Options The Black Panel Options pop-up window allows you to manage and configure the use of the Black Panel (K panel) when the selected Ribbon Combination shows the K panel on the same side as the Y, M, and C panels (e.g. YMCK Front / K Back). To access the Advanced Black Panel Options pop-up window, select Start > Devices and Printers.
4: Printer Settings and Adjustments Printing Preferences • Apply black extraction on: Option 1. Black text applies black extraction to areas of the image identified as text; e.g., company name, address. Zebra Technologies Option 2. Black graphics applies black extraction to areas of the image identified as graphics primitives; e.g., lines, circles, rectangles, area fills, etc. Option 3. Black monochrome bitmaps applies black extraction to areas of the image identified as monochrome data in a bitmap; e.
4: Printer Settings and Adjustments Printing Preferences • Black extraction from color images: - - 84 Print black with K panel: • Defined areas applies black extraction to areas of the image inside of the zones specified in the Area manager. • Undefined areas applies black extraction to areas of the image outside of the zones specified in the Area manager. • Full card applies black extraction to the entire image.
4: Printer Settings and Adjustments Printing Preferences Area manager: This option is enabled when either the Defined areas (extract inside the zone) or the Undefined areas (extract outside the zone) radio button is selected. • Orientation: The Orientation selection sets the image orientation to either Portrait or Landscape. • Units: The Units selection sets the units to either inches or mm (millimeters). The X-dimension, X-offset, Y-dimension, and Y-offset reflect these units.
4: Printer Settings and Adjustments Printing Preferences Reasons and Behavior for Black Panel Extraction This section covers special handling of black data specified on the “Black Panel (K)” tab and applies only to surfaces of the card on which both YMC (color) and K (black) are to be printed. To print black during the print process, equal amounts of process colors Y, M, and C (printer ribbon panels) are delivered, with maximum intensity, to create a near-black image.
4: Printer Settings and Adjustments Printing Preferences If the printer is set up to print both YMC and K on the same side, text, lines and pixels, area fills and monochrome bitmaps, if (and only if) designated black by the application, can be directed to the K panel. For this to happen, the graphic type in question has to be selected on the “Black Panel (K)” tab. For text, lines and pixels, area fills and monochrome bitmaps the designation “black” is set at RGB values of 0,0,0.
4: Printer Settings and Adjustments Printing Preferences Uv Panel Option A Uv Panel is used to print invisible images (text or graphics) that will glow in the visible spectrum when exposed to a Uv Light. The Uv Panel pop-up window allows you to manage and configure printing with a Uv Panel. This window is only available when using Uv ribbons (e.g., YMCUvK). To access the Uv Panel pop-up window, select Start > Devices and Printers.
4: Printer Settings and Adjustments Printing Preferences • Uv image extraction: This section is enabled when Uv image area extraction is selected from the Select the Uv type dropdown menu. Options include Defined areas, Undefined areas, Full card, and Extract Uv from current image. • Bitmap-based Uv Print: This section is enabled when Bitmap based Uv Print is selected from the Select the Uv type dropdown menu.
4: Printer Settings and Adjustments Printing Preferences Disable Uv Disable Uv is the default. Uv printing is disabled when this option is selected. Bitmap based Uv Print Bitmap based Uv Print allows you to import a bitmap image to print on the Uv panel; e.g., import a security seal. 90 1. Select Bitmap based Uv Print form the Select the Uv type dropdown menu. 2. Click on the Browse button (circled above) to bring up a dialog box for choosing the file. 3. Locate and select the file (a specific .
4: Printer Settings and Adjustments Printing Preferences Uv image area extraction Uv image area extraction prints a specified image with the Uv panel in zones specified in the Area Manager. Unless you select the Extract Uv from current image checkbox, you must provide two images, the second of which is the Uv image, as part of the print job. P1045430-002 1. Select Uv image area extraction form the Select the Uv type dropdown menu. 2.
4: Printer Settings and Adjustments Printing Preferences Security ID The Security ID option automatically prints a unique text value in a fixed location on a card using the UV panel. 92 1. Click on the Security ID button (circled above) to activate this option. 2. Observe the UV Panel popup. 3. Select the Enable security ID auto print checkbox. 4. Specify the Text location. Select the location from four pre-defined areas of a card (upper left, upper right, lower left, lower right). 5.
4: Printer Settings and Adjustments Printing Preferences Inhibit Option Note • The quality of magnetic stripes on cards varies from manufacturer to manufacturer which can result in remnants of the transfer film remaining on the magnetic stripe and may affect the readability of the magnetic stripe on some cards. The remnants will eventually rub off the stripe with a few swipes through a reader, but the transfer film can be virtually eliminated with the use of the YMCKI ribbon.
4: Printer Settings and Adjustments Printing Preferences To create a bitmap-based inhibit panel area: Step 1. Open a new image file in a drawing program; e.g., Microsoft Paint. Step 2. In the Paint menu, select Properties. Step 3. Under Units, click the unit of measurement you want to use for the width and height; e.g. inches. Step 4. Type the measurements of the card in Width and Height; e.g., 3.370” by 2.125”. Step 5. Under Colors, select the Black and White radio button. Step 6. Click the OK button.
4: Printer Settings and Adjustments Printing Preferences Encoding Tab To access the Encoding Tab, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing; and select Printing Preferences > Encoding. • P1045430-002 Magnetic encoding: The Coercivity option is set automatically by the Card Type In Use selection made on the Card Setup tab. All other options are user-selectable.
4: Printer Settings and Adjustments Printing Preferences Black Panel (K) Optimization Tab The Black Panel (K) Optimization tab displays available options to optimize black panel printing for the type of image being printed. To access the Black Panel (K) Optimization Tab, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing; and select Printing Preferences > Black Panel (K) Optimization. There is a separate optimization for the front and back side of the card.
4: Printer Settings and Adjustments Printing Preferences Monochrome Conversion The monochrome panels in the ribbon can only print binary (pure on or off) images. Monochrome conversion is used to convert continuous tone 8-bit-per-pixel RGB or gray image content into binary1-bit-per-pixel content. • Color Image The sample image to the right is the original color image used to make the following monochrome conversions.
4: Printer Settings and Adjustments Printing Preferences • Send as grayscale This mode can be used when you have black anti-aliased text. Black anti-aliased text is typically black in the center; but on the edges, it has shades of gray that get lighter as you move out form the center of the text. This anti-aliased text will have a softer looking edge that is less sharp than non anti-aliased text. For electronic displays and printers that print continuous tones, anti-aliased text looks and prints better.
4: Printer Settings and Adjustments Printing Preferences Color (YMC) Optimization Tab To access the Color (YMC) Optimization Tab, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing, and select Printing preferences > Color (YMC) Optimization. These color adjustments modify only how the pictures print. These adjustments do not affect the image files. (That type of adjustment would be made in an image processing application program.
4: Printer Settings and Adjustments Printing Preferences About Tab The About Tab shows the copyright and the driver version for the Zebra ZXP Series 8 Card Printer. To access the About Tab, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing; and select Printing Preferences > About.
5 ZXP Series Toolbox Introduction Important • Use of the ZXP Series Toolbox is intended only for advanced users and system administrators. The ZXP Series Toolbox provides advanced configuration capabilities and tools to manage the operation of your printer. Note that the ZXP Series Toolbox is a separate application that works independently from the printer driver.
5: ZXP Series Toolbox ZXP Series Toolbox Access ZXP Series Toolbox Access To access the ZXP Series Toolbox from the printer driver, select Start > Devices and Printers. Right-click on the Zebra ZXP Series 8 Card Printer listing, and select Printer properties > Device Information > ZXP ToolBox. The ZXP Toolbox can also be accessed via Start > All Programs > Zebra ZXP Series 8 Card Printer > ZXP ToolBox.
5: ZXP Series Toolbox Information Information Printer This information cannot be edited or changed by the user; however, this information may be useful for Zebra trained and certified personnel in diagnosing or evaluating printer status. P1045430-002 • Firmware and Driver lists the versions (Firmware, HCB, MAB, Laminator, Laminator MAB, and Driver). • Other shows the Interface, the Transfer type, and the Card type in use, RAM, Printer serial number, and Laminator serial number.
5: ZXP Series Toolbox Information Printer Sensors These characteristics cannot be edited or changed by the user; however, this information may be useful for Zebra trained and certified personnel in diagnosing or evaluating printer sensors status. 104 • Sensor States details the state of each printer sensor. • Sensor Values details the value of each printer sensor. • Ribbon Take-up Motor lists various electrical characteristics of the motor.
5: ZXP Series Toolbox Information Media This screen displays ribbon, transfer film, and laminate details. This data is automatically read and updated from the installed media in the printer. P1045430-002 • Ribbon Details include Type, Description, Initial size, and Images remaining. • Transfer Film Details include Type, Description, Initial size, Images remaining. • Top Laminate Details include Type, Description, Initial size, Images remaining.
5: ZXP Series Toolbox Information Laminator This information cannot be edited or changed by the user; however, this information may be useful for Zebra trained and certified personnel in diagnosing or evaluating laminator status. • Status information includes Status, Top surface and Bottom surface temperatures, and Line Voltage. • Firmware lists the version of the Firmware (LCB and MAB). • Sensors shows the state of each laminator sensor.
5: ZXP Series Toolbox Information Wired Network This information cannot be edited or changed by the user; however, this information may be useful for network administrators in diagnosing or evaluating wired network status. • P1045430-002 Network Configuration - IP address (Internet Protocol) - Each computer that connects to a network or the Internet, must have a unique address. IP address numbers are in the form x.x.x.x; e.g., 169.254.100.2.
5: ZXP Series Toolbox Information Wireless Network This information cannot be edited or changed by the user; however, this information may be useful for network administrators in diagnosing or evaluating wireless network status. For details on the functionality of this screen, refer to the Wireless Reference Manual, P/N P1035089-001. The Save button saves your wireless settings as XML files. The XML files are stored in the following default location: C:\ProgramData\ZXP Series 8\Config.
5: ZXP Series Toolbox Configuration Configuration Job Log Note • Access to this feature is controlled via Advanced Security > Security Roles. The Job Log is a utility that builds a text file with separators. The only data that is logged is what is selected from the list in the contents area. The data set can be uploaded at any time to a central archive, thus providing a means for security officers to validate a card by comparing it with tamper-proof real data.
5: ZXP Series Toolbox Configuration • Log File Contents - The Log File Contents group selects the data to be logged in the file you specified above. The data will be logged in the order displayed on the screen, each field being separated by the character specified in the Logfile Definition, Separator. Log File Contents selections include: - Time: Logs the time a which the card was sent to the printer in the HH:MM:SS format. The 24-hour clock is used, so 13:00:00 = 1:00 pm, and 05:00:00 = 5:00 am.
5: ZXP Series Toolbox Configuration Save/Restore Note • Access to this feature is controlled via Advanced Security > Security Roles. When you set up a printer, you can save the printer and driver configuration settings; then, if you need to you restore the printer, you can use the saved configuration settings to ensure configuration consistency. • The Save buttons save the Driver Settings and/or Printer Settings in an XML file format. 1. Click the Save button, and observe the browser window. 2.
5: ZXP Series Toolbox Configuration Firmware and Lookup Tables Note • Access to this feature is controlled via Advanced Security > Security Roles. The Firmware and Lookup Tables screen allows you to install firmware. This screen also allows you to save, restore, and install Lookup Tables (LUT). • Firmware and Settings Caution • Do not turn power OFF while the printer is downloading and/or updating the new firmware.
5: ZXP Series Toolbox Configuration • Lookup Tables A Look-Up Table (LUT) is used to transform a range of input colors into a range of output colors. Use this toolbox option to save and install LUTs, either Default or Custom. - To save the current LUT, either Default or Custom: 1. Click the Save Installed LUT to Host button. 2. From the Browse window, name the LUT, and specify the desired saved-file location e.g., C:\ProgramData\ZXP Series 8\LUTs. 3. Click the Save button.
5: ZXP Series Toolbox Configuration Wireless Settings Note • Access to this feature is controlled via Advanced Security > Security Roles. The Wireless Settings screen allows you to connect a printer to a wireless network, or change the printer or network settings after you have installed the printer. For details on the functionality of this screen, refer to the Wireless Reference Manual, P/N P1035089-001.
5: ZXP Series Toolbox Configuration Printer Settings The Printer Settings screen allows you to change the Operator Control Panel (OCP) settings, set the network configuration parameters, make print performance settings, adjust the print offset, and change the printhead serial number and resistance.
5: ZXP Series Toolbox Configuration • Print Performance Setting: Performance options from the dropdown menu include: - No error recovery (None): The printer provides high throughput with a hands-off error recovery policy. This allows the host to have full control over how jobs are retried, if at all. In this mode, there can be more than one job in the system at any time. If there is any job in the system (i.e.
5: ZXP Series Toolbox Configuration • Print Position: Film print X offset (dots): This is the number of dots (300 dpi / ~3 mils/dot) to shift the image along the long axis to align it on the card; see figure below. This parameter can be used to center the image on the card, or to align it with an edge. The adjustment range is: Minimum -50, Maximum 50.
5: ZXP Series Toolbox Cleaning Cleaning Clean Printer The Clean Printer screen gives you the option to clean the printer via the Toolbox; refer to Section 6, for cleaning via the OCP. • Side Card Path When you click the Clean button, instructions will appear in the following sequence: 118 1. Remove the card hopper, and click the Next button. 2. Insert X Roller Cleaning Card in the side slot where the card hopper was located, and click the Clean button. 3. Wait until the cleaning process completes.
5: ZXP Series Toolbox Cleaning • Front Card Path When you Click the Clean button, instructions will appear in the following sequence: 1. Insert a Y Roller Cleaning Card in the front feed slot, and click the Clean button. 2. Wait until the cleaning process completes. The card will eject through the front feed slot. 3. Flip the cleaning card. Insert the card through front feed slot, and click the Clean button. 4. Wait until the cleaning process completes.
5: ZXP Series Toolbox Cleaning Clean Laminator The Clean Laminator screen gives you the option to clean the laminator via the Toolbox; refer to Section 6, for cleaning via the OCP. • Laminator Card Path (see Cleaning: Laminator on page 135). When you click the Clean button, instructions will appear in the following sequence: 120 1. Wait until the transfer temperature falls below 60oC. 2.
5: ZXP Series Toolbox Cleaning • • P1045430-002 Laminator Rollers (see Cleaning: Laminator Media Feed Rollers on page 136). 1. Open the laminator cover, remove both laminates, prepare an alcohol swab, and click the Next button. 2. Click the Top button, and clean the top feed roller (with the alcohol swab) until it stops turning. 3. Click the Bottom button, and clean the bottom feed roller (with the alcohol swab) until it stops turning. 4.
5: ZXP Series Toolbox Print Test Card Print Test Card Print Sample Card 1. View the Test Card Library. Use the scrollbar to view all the selections. Note that the sample cards in the Test Card Library are .bmp images stored in the following default location: C:\ProgramData\ZXP Series 8\Library. - or Click on the Add button, then browse to and select an image of your own to add to the Test Card Library. 2. Set the front side: a. Select (click on) a “front side” card from the Test Card Library. b.
5: ZXP Series Toolbox Technology Technology Magnetic Encoding Note • Access to this feature is controlled via Advanced Security > Security Roles. The Magnetic Encoding screen allows the user to test various magnetic encoding options. For more information on magnetic encoding, refer to Appendix E. • Settings Before using this screen, set the following magnetic encoding properties: 1. Select the card type; see Card Setup Tab on page 79. 2. Select the magnetic encoding type; see Encoding Tab on page 95.
5: ZXP Series Toolbox Technology • Encode/Read Data Coercivity: Select either High or Low. Track selection: - Read: Click the checkboxes to select Track 1, Track 2, and/or Track 3; select the desired ISO format (ISO1, ISO2, or ISO3) for each track from the associated ISO dropdown menus; click the Read button, and validate the data read.
5: ZXP Series Toolbox Technology Smart Card The Smart Card screen allows the user to test various smart card encoding options. For more information on smart card encoding, refer to Appendix F. • Card Readers: - Select the card reader from the drop-down menu. - Card Option: Select either Contact or Contactless. • Card Types: P1045430-002 - Select the card type from the drop-down menu. - Place a card in the feeder, and click Feed Card button.
5: ZXP Series Toolbox Technology • Card Types (continued): - Input Data: Includes address, length, input, and PIN. • Writing Data: Set the address, set the length, enter data in Input field, and click the Write button. • Reading Data: After writing data (above), click the Read button. “Read successful” and the value read from the smart card will be displayed in the Messages section. • Click the Set PIN button to set the security code for the card.
5: ZXP Series Toolbox Advanced Security Advanced Security Configure Security Important • To manage this section, you are required to be the administrator of the local computer or have administrative privileges. • Toolbox Password Enabling driver password protection prevents unauthorized persons from changing the printer configuration settings. Access to various printer screens can be selectively disabled based on the Windows User Login. - To enter a new password: 1.
5: ZXP Series Toolbox Advanced Security • Toolbox Password (continued) - To change the Password: 1. Enter your password in the Old password field. 2. Enter the new password in the New password and the Confirm password fields. 3. Click the Apply button. - To deactivate password protection: 1. Enter your password in the Old password field. 2. Leave the New password and the Confirm password fields blank. 3. Click the Apply button.
5: ZXP Series Toolbox Advanced Security Security Roles Important • To manage this section, you are required to be the administrator of the local computer or have administrative privileges. Important • If you have Administrator Privileges, and the ZXP Toolbox Security Roles tab is not visible, you will need to access the ZXP Toolbox as follows: Select Start > All Programs > Zebra ZXP Series 8 Card Printer. Right click on ZXP Toolbox; and from the pop-up menu, select Run as administrator.
5: ZXP Series Toolbox Print Viewer Print Viewer When you print a PRN file, you print directly to the printer, bypassing computer applications and associated printer drivers. This utility can be used to ensure that your printer is working properly by isolating it from driver-related and communication-related issues. Print PRN file • To send a PRN file to the printer: 1. Click the Browse button. 2. From the Browse window, locate and select a PRN file. 3. Click the Open button. 4. View the PRN file.
6 Cleaning Caution • PROTECT YOUR FACTORY WARRANTY! The recommended maintenance procedures must be performed to maintain the factory warranty. Other than the recommended cleaning procedures described in this manual, allow only Zebra authorized technicians to service the Printer. NEVER loosen, tighten, adjust, or bend, etc., a part or cable inside the printer. NEVER use a high-pressure air compressor to remove particles from the printer.
6: Cleaning Cleaning the Printer Cleaning the Rollers Note • Do not use previously used cleaning cards. Step 1. To initiate the cleaning process. a. Press the MENU button on the Operator Control Panel (OCP). The OCP will display the Main Menu. b. Scroll through the Main Menu, and select Advanced Settings. The OCP will display the Advanced Settings Menu. c. Scroll through the Advanced Settings Menu, and select Clean Printer. The OCP will display the Clean Printer Menu. Step 2.
6: Cleaning Cleaning the Printer Step 3. To clean the Y-Drive Rollers. a. Select Clean Front Card Path to run the Y-Roller Cleaning Routine. b. Use the Y-Roller Cleaning Card. c. Follow the OCP instructions. d. When complete, the OCP will return to the Clean Printer Menu. Step 4. To clean the Heated Rollers. NOTE • To avoid a long wait while the Heated Rollers cool to 70oC, perform cleaning before the rollers heat; i.e., when first turned on and the rollers are still cold. a.
6: Cleaning Cleaning the Printer Cleaning the Platen Step 1. Open the printer Door. Step 2. Remove the Transfer Film. Step 3. Manually run the Hot Roller Cleaning Card over the Platen. Platen Step 4. Re-install the Transfer Film. Step 5. Close the printer Door.
6: Cleaning Cleaning the Laminator Cleaning the Laminator Note • To order a Laminator Cleaning Kit, see the Media List on the User Documentation and Drivers CD supplied with this printer. Initiate the cleaning process: NOTE • To avoid a long wait while the Card Transport Rollers cool to 60oC, perform cleaning before the rollers heat; i.e., when first turned on and the rollers are still cold. Step 1. Press the MENU button on the Operator Control Panel (OCP). The OCP will display the Main Menu. Step 2.
6: Cleaning Cleaning the Laminator Cleaning: Laminator Media Feed Rollers The default cleaning interval is once every 5000 cards. Step 1. Select Clean Lam Med Rollers to run the Laminator Media Roller Cleaning Routine. Step 2. Lift the Laminator Door to its upright position. Step 3. Remove the Laminate Cassette(s). Step 4. Leave the Laminator Door open Step 5. Use the Cleaning Swab in the Laminator Cleaning Kit. Bend the swab to release the cleaning fluid. Step 6. Press Next when ready, then press Top.
6: Cleaning Cleaning the Laminator Step 8. For the dual-sided laminator only: a. Locate the roller (circled below) for the lower cassette. b. Use a second Cleaning Swab in the Laminator Cleaning Kit. Bend the swab to release the cleaning fluid. c. Press Bottom. d. Clean the bottom media roller by moving swab tip side-to-side as it turns five full revolutions. Only use moderate force. e. When the operation is complete, press Exit. Step 9. Reinstall the Laminate Cassette(s). Step 10.
6: Cleaning Cleaning the Laminator Cleaning: Heater Assembly Rollers The default cleaning interval is once every 20,000 cards. Step 1. Select Clean Lam Oven to run the Laminator Oven Cleaning Routine. Step 2. Observe the OCP, and wait until the laminator temperature goes below 60o. Step 3. Lift the Laminator Door to its upright position. Step 4. Remove the four thumb screws (circled below) holding the Heater Assembly in place. Step 5. Slide the Heater Assembly out of the Laminator (arrow above). Step 6.
6: Cleaning Cleaning the Laminator Step 8. Insert the card into the slot (arrow below), adhesive side down. Step 9. Pull the card all the way through the Heater Assembly thereby cleaning the heater rollers. Step 10. Remove the card from the Heater Assembly. Step 11. Turn the card over, adhesive side up; and repeat Step 8, Step 9, and Step 10. Step 12. Reinstall the Heater Assembly. Step 13. Close the Laminator Door. Step 14. Press Exit on the OCP when done.
6: Cleaning Cleaning the Printhead Cleaning the Printhead Printhead cleaning removes deposits when print anomalies persist. To avoid deposits, only use foam-tipped swabs or pens. Caution • Never use a sharp object or any abrasive to scrape deposits from the Printhead. Permanent damage to the Printhead will result. Caution • Do not touch the Printhead if the printer has been in service in the last 10 minutes. It could be very hot and cause a burn. Step 1.
6: Cleaning Card Cleaning Cartridge Card Cleaning Cartridge The Card Cleaning Cartridge cleans the cards entering the printer through the card feeder. To ensure print quality, the card cleaning roller requires periodic replacement. New card cleaning rollers are included with each print ribbon or may be purchased separately. (To reorder, refer to the Media List on the User Documentation and Drivers CD supplied with this printer.
142 Zebra ZXP Series 8 Card Printer User’s Manual P1045430-002
7 Troubleshooting The table on the next page offers causes and solutions to symptoms related to improper operation. Check the table when experiencing any loss of operation or print quality. Use the following figure of a Printer with a Laminator in conjunction with the table to help locate the possible cause and effect a solution.
7: Troubleshooting OCP Error Messages OCP Error Messages CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION SYSTEM NOT READY A problem was detected during printer start-up. Power cycle the printer, and retry. SYSTEM ERROR Internal logic error. Power cycle the printer, and retry. 5 FW UPGRADE ERROR Firmware upgrade incompatibility. Verify the version, and retry installing the firmware. 6 DIAGNOSTIC ERROR Error encountered in Diagnostic Mode. Power cycle the printer, and retry.
7: Troubleshooting OCP Error Messages CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 5002 INVALID RIBBON Print ribbon does not match the printer. Verify the part number of the print ribbon is correct on OCP. 5003 RIBBON JAM Print ribbon is jammed. a. Check the print ribbon. b. Reinstall the print ribbon. c. Repair the break in the print ribbon and reinstall. 5004 RIBBON MOTION ERROR Print ribbon not correctly responding to motion commands. a. Check the print ribbon. b.
7: Troubleshooting OCP Error Messages CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 7011 ROLLERS OVER TEMP Heated Rollers (used to transfer the image from the transfer film to the Card) are too hot for proper operation. Turn off power, and contact Zebra Technical Support. 7012 ROLLERS UNDER TEMP Heated Rollers (used to transfer the image from transfer film to Card) are not hot enough for proper operation. Turn off power, and contact Zebra Technical Support.
7: Troubleshooting OCP Error Messages CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 9004 NO MAG STRIPE Magnetic stripe not detected. a. Ensure that you are using the correct card type. b. Check that the cards are loaded with the magnetic stripe in the correct orientation. 10001 CONTACT READ ERROR • • • • Faulty card. Incorrect card orientation. Incorrect Mode or Protocol setting. Faulty reader. • • • • Try another card. Try another card (check orientation).
7: Troubleshooting OCP Error Messages CODE MESSAGE 17007 TOP LAMINATE REGISTRATION ERROR 17008 LAMINATOR CARD FEED FAIL Printer has not fed the card far enough into laminator mechanism for infeed rollers to grab it. 17009 LAMINATOR EARLY CARD JAM Card did not make it to the staging rollers. Remove the card and/or laminate that is stuck in the laminator staging/cutting area.
7: Troubleshooting OCP Error Messages CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 17023 LAMINATOR FAN FAIL This should only happen if one or both cooling fans fail or the cooling vents near the heated roller assembly are blocked or the fan(s) have failed. Check for blocked vents. 17024 LAMINATOR EEPROM DEFAULT The parameters stored in EEPROM have been reset to their default values.
7: Troubleshooting OCP Error Messages CODE MESSAGE 19003 WIFI LINK LOST • Connection to the access point was lost. • Poor signal quality or low signal strength. • Interference. • Access point power has been lost. a. Verify access point is properly connected to the network and powered ON. b. Put the printer antenna in a similar orientation than access point’s antenna, and re-run the set-up wizard to re-establish the wireless settings.
7: Troubleshooting OCP Test Card Images OCP Test Card Images See Test Card descriptions on the following page.
7: Troubleshooting Test Card Descriptions Test Card Descriptions Image 152 Title Description Print artifacts to look for with this image MID GRAY Flat uniform gray Motion artifacts, banding, platen defects, transfer artifacts, dirt, overall density level GRID ON GRAY Solid black on top, gray grid underneath Colored ribbon wrinkles in the black area, or clear/white transfer film wrinkles in the gray area CYAN STRIPES Horizontal stripes next to lighter vertical stripe Non-uniformity or horizonta
7: Troubleshooting Ethernet Issues Ethernet Issues If both LEDs are off, the printer has not detected the presence of a network cable. To solve the problem: Ethernet Connector Link/Activity LED Speed LED • Verify that the network cable is appropriate and has an RJ-45 connector. • Remove the network cable from the printer. Plug the network cable back in until you hear a positive click. Check the other end of the cable in the same manner. If the printer still does not detect a cable, then continue.
154 Zebra ZXP Series 8 Card Printer User’s Manual P1045430-002
8 Technical Specifications Standard Features • Thermal transfer and dye diffusion to transfer film • Full color or monochrome reverse transfer printing • Single-sided and dual-sided printing • Maximum print speed (batch mode; i.e.
8: Technical Specifications Specifications Specifications Encoding Options • Smart card contact encoder – ISO 7816, PC/SC Compliant • Magnetic stripe encoder – ISO 7811 and JIS-II (new and re-encoded; tracks 1, 2, and 3; high and low coercivity; stripe down; 30 - 40 mil card thickness) • Contact smart card encoder – EMV level 1 certified • ISO 14443 MIFARE (13.56 MHz) and ISO 7816 contact encoder combo • FeliCa contactless smart card RFID encoder Communications Interfaces • USB V2.0 / 1.
8: Technical Specifications Specifications Card Compatibility • Card Thickness: 30 – 40 mil • Card Size: ISO 7810 format, Type ID-1, CR-80 • Card Material: ABS; PVC, Composite; TESLIN, Composite; PET; PETG; Polycarbonate; PVC Agency Approvals Zebra ZXP Series 8 Card Printer complies with following applicable directives and standards for the ITE: Residential, Commercial & Light Industry environments • • For US/Canada/Mexico/Australia&NZ • FCC Class A, cfr47, Part 15 Subpart B • Part15 Subpart C
8: Technical Specifications Specifications Electrical • Single-phase AC power • Auto-switching Power Supply • 90V~264V AC RMS and 47-63 HZ (50-60 Hz nominal) • Power Consumption, Printer only: Idle Printing Initializing / Warm-up Sleep • 100 W 150 W 300 W 20 W Power Consumption, Printer + Laminator: Note • Osprey printer setup temperature for composite card top @ 175C & bottom @ 180C, then laminator setup for both sides lamination @ 140C. Power with 120VAC 60HZ.
8: Technical Specifications Declarations of Conformity Declarations of Conformity ZEBRA TECHNOLOGIES CORPORATION Declares that the following Information Technology Equipment Zebra ZXP Series 8 Card Printer complies with following applicable directives and standards for the ITE: Residential, Commercial & Light Industry environments Applicable Directives and Supporting Standards: 2004/108/EC EMC Directive, EN55022: Class A, EN55024, 61000-3-2, EN61000-3-3, 2006/95/EC LVD Directive, EN60950-1, CB Scheme RLAN
8: Technical Specifications Declarations of Conformity Industry Canada Notice This device complies with Industry Canada ICES-003 class A requirements. Cet équipement est conforme à l 'ICES-003 classe A de la Norme Industrielle Canadienne. This device complies with Industry Canada licence-exempt RSS standard(s).
8: Technical Specifications 8.02.11b/g Wireless Compliance Information 8.02.11b/g Wireless Compliance Information This information applies to printers that have the 8.02.11b/g wireless option installed. Proprietary Statements FCC Compliance Statement This device complies with part 15 of the FCC Rules.
8: Technical Specifications 8.02.11b/g Wireless Compliance Information Radio Regulatory Information European Regulatory Information for this Radio This device is intended for use in all EU and EFTA member states. Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC.
8: Technical Specifications 8.02.
164 Zebra ZXP Series 8 Card Printer User’s Manual P1045430-002
APPENDIX A Printer Configurations Introduction The Part Number of a particular printer is shown on a label affixed to the bottom of the printer; that Part Number identifies the specific configuration for that printer. The chart on the following page shows the configurations that are available.
A: Printer Configurations Part Numbers PART NUMBER DESCRIPTION Z 8 _ _ _ _ _ _ _ _ _ 1 2 3 4 - _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ - 0 A E F _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Single-sided printing Dual-sided printing Dual-sided printing with single-sided lamination Dual-sided printing with dual-sided lamination Smart Card Options None Co
Appendix B Setting Custom Card Specifications B.1 Introduction This document is to be used for setting the specifications for cards not listed in the Card type in use dropdown menu; arrow below. Setting the specifications for a non-listed card type is a three-step process that uses the Card Setup Tab. If you need help setting the specifications for your card type, contact the Zebra Card Testing Service at: Phone: 1-866-569-9086 (Toll Free) Email: cardtestingservice@zebra.
B: Setting Custom Card Specifications B.2 Process Flowchart start select card type print card examine card Refer to Section B.4.2 partial transfer? yes no warpage? adjust transfer temperature adjust transfer speed Refer to Section B.4.
B: Setting Custom Card Specifications B.3 3-Step Process Note • To access the Card Setup Tab, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing; and select Printing Preferences > Card Setup. Step 1: Select the Card Type From the Card type in use dropdown menu, select Custom 1 or Custom 2; and click OK. Note that Custom 1 or Custom 2 have adjustable transfer temperature and transfer speed tables; the other card types do not.
B: Setting Custom Card Specifications Step 2: Make adjustments Note • Before making any adjustments, print and examine a test card (Step 3:). The quality of the test card will determine whether or not to continue the process. After selecting Custom 1 or Custom 2, the Card Specifications window will appear. Make the recommended transfer temperature and/or transfer speed adjustment (Section B.4), and click the OK button. The Card Specifications window will close.
B: Setting Custom Card Specifications Step 3: Print and examine Test Card From the Card Setup tab, print (click on the Test Print button circled below) and examine a test card. The quality of the test card will determine whether or not to continue the process.
B: Setting Custom Card Specifications B.4 Adjustments Topics addressed in this section include: B.4.1 Adjustment Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 B.4.2 Partial Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Front of card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Back of card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 B.4.3 Warpage . . . . . . . . . . . . . . . . . . .
B: Setting Custom Card Specifications B.4.1 Adjustment Overview When making adjustments, be aware that interdependencies exist between parameters; e.g., parameter changes which reduce warp could induce partial transfer.
B: Setting Custom Card Specifications To compensate for interdependency issues, try adjusting the parameters in the following order: Step 1. Start by correcting any partial transfer issues by using the procedure outlined in Section B.4.2. Step 2. Then attempt to improve warpage by using the procedure outlined in Section B.4.3. Start with acceptable settings from Step 1. While adjusting parameters, ensure that the transfer quality remains acceptable.
B: Setting Custom Card Specifications B.4.2 Partial Transfer Light or missing transfer on the sides Spotty transfer anywhere on the card Light transfer on entire card Front of card Partial transfer is usually caused by lack of energy being transferred to the card, i.e. the temperatures are too low or the speeds are too fast. Step 1. Increase Front Transfer Temperature: P1045430-002 a. From the Card Specifications window, make a note of the default front transfer temperature settings; see Section B.
B: Setting Custom Card Specifications Step 2. Decrease Transfer Input Speed 176 a. From the Card Specifications window, make a note of the default transfer input speed settings. b. Decrease the appropriate (single or double) transfer input speed by 0.1. c. Click on the OK button. d. Print a test card. e. Examine the test card. • If there is noticeable improvement, continue decreasing the transfer input speed by 0.1, printing a test card, and examining the resulting card.
B: Setting Custom Card Specifications Step 3. Decrease Transfer Output Speed P1045430-002 a. From the Card Specifications window, make a note of the default transfer output speed settings. b. Decrease the appropriate (single or double) transfer output speed by 0.1. c. Click on the OK button. d. Print a test card. e. Examine the test card. • If there is noticeable improvement, continue decreasing the transfer output speed by 0.1, printing a test card, and examining the resulting card.
B: Setting Custom Card Specifications Back of card Partial transfer is usually caused by lack of energy being transferred to the card, i.e. the temperatures are too low or the speeds are too fast. Step 1. Increase Back Transfer Temperature: 178 a. From the Card Specifications window, make a note of the default back transfer temperature settings; see Section B.3. b. Increase the appropriate (single or double side) back transfer temperature by 5. c. Click on the OK button. d.
B: Setting Custom Card Specifications Step 2. Decrease Transfer Input Speed P1045430-002 a. From the Card Specifications window, make a note of the default transfer input speed settings. b. Decrease the appropriate (single or double) transfer input speed by 0.1. c. Click on the OK button. d. Print a test card. e. Examine the test card. • If there is noticeable improvement, continue decreasing the transfer input speed by 0.1, printing a test card, and examining the resulting card.
B: Setting Custom Card Specifications Step 3. Decrease Transfer Output Speed 180 a. From the Card Specifications window, make a note of the default transfer output speed settings. b. Decrease the appropriate (single or double) transfer output speed by 0.1. c. Click on the OK button. d. Print a test card. e. Examine the test card. • If there is noticeable improvement, continue decreasing the transfer output speed by 0.1, printing a test card, and examining the resulting card.
B: Setting Custom Card Specifications B.4.3 Warpage Edges curled down Warpage is usually caused by too much energy being transferred to the card; i.e., the temperatures are too hot or the speeds are too slow. Step 1. Decrease Back Transfer Temperature: P1045430-002 a. Go to the Card Specifications window; see Section B.3. b. Make a note of the default back transfer temperature settings. c. Decrease the appropriate (single or double side) back transfer temperature by 5. d. Click on the OK button.
B: Setting Custom Card Specifications Step 2. Increase Front Transfer Temperature: 182 a. From the Card Specifications window, make a note of the default front transfer temperature settings. b. Increase the appropriate (single or double side) front transfer temperature by 5. c. Click on the OK button. d. Print a test card. e. Examine the test card.
B: Setting Custom Card Specifications Step 3. Increase Transfer Output Speed P1045430-002 a. From the Card Specifications window, make a note of the default transfer output speed settings. b. Increase the appropriate (single or double) transfer output speed by 0.1. c. Click on the OK button. d. Print a test card. e. Examine the test card. • If there is noticeable improvement, continue increasing the transfer output speed by 0.1, printing a test card, and examining the resulting card.
B: Setting Custom Card Specifications Edges curled up Warpage is usually caused by too much energy being transferred to the card, i.e. the temperatures are too hot or the speeds are too slow. Step 1. Decrease Front Transfer Temperature: 184 a. Go to the Card Specifications window; see Section B.3. b. Make a note of the default front transfer temperature settings. c. Decrease the appropriate (single or double side) front transfer temperature by 5. d. Click on the OK button. e.
B: Setting Custom Card Specifications Step 2. Increase Back Transfer Temperature: P1045430-002 a. From the Card Specifications window, make a note of the default back transfer temperature settings. b. Increase the appropriate (single or double side) back transfer temperature by 5. c. Click on the OK button. d. Print a test card. e. Examine the test card.
B: Setting Custom Card Specifications Step 3. Increase Transfer Output Speed 186 a. From the Card Specifications window, make a note of the default transfer output speed settings. b. Increase the appropriate (single or double) transfer output speed by 0.1. c. Click on the OK button. d. Print a test card. e. Examine the test card. • If there is noticeable improvement, continue increasing the transfer output speed by 0.1, printing a test card, and examining the resulting card.
B: Setting Custom Card Specifications Irregular Warpage Note • Irregular warpage is more common with Smart Cards. Warpage is usually caused by too much energy being transferred to the card, i.e. the temperatures are too hot or the speeds are too slow. Step 1. Decrease Front Transfer Temperature: P1045430-002 a. Go to the Card Specifications window; see Section B.3. b. Make a note of the default front transfer temperature settings. c.
B: Setting Custom Card Specifications Step 2. Decrease Back Transfer Temperature: 188 a. Go to the Card Specifications window. b. Make a note of the default back transfer temperature settings. c. Decrease the appropriate (single or double side) back transfer temperature by 5. d. Click on the OK button. e. Print a test card. f. Examine the test card.
B: Setting Custom Card Specifications Step 3. Increase Transfer Output Speed P1045430-002 a. From the Card Specifications window, make a note of the default transfer output speed settings. b. Increase the appropriate (single or double) transfer output speed by 0.1. c. Click on the OK button. d. Print a test card. e. Examine the test card. • If there is noticeable improvement, continue increasing the transfer output speed by 0.1, printing a test card, and examining the resulting card.
B: Setting Custom Card Specifications Step 4. Increase Transfer Input Speed 190 a. From the Card Specifications window, make a note of the default transfer input speed settings. b. Increase the appropriate (single or double) transfer input speed by 0.1. c. Click on the OK button. d. Print a test card. e. Examine the test card. • If there is noticeable improvement, continue increasing the transfer input speed by 0.1, printing a test card, and examining the resulting card.
Appendix C Network Operations This section covers: Adding a Network Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Printer Pooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C: Network Operations Adding a Network Printer Use this procedure if you have already installed an ethernet printer on your system (refer to Section 2), and you want to install a second ethernet printer on the network via the Microsoft Add Printer Wizard. Step 1. Click on the Start button, then select Devices and Printers. Step 2. Observe the Devices and Printers window. Step 3. Click on the Add a printer option in the Taskbar (arrow above). Step 4.
C: Network Operations Step 6. Observe the Choose a printer port window. Step 7. Select the Create a new port radio button (1st arrow above). Step 8. From the dropdown menu, select Standard TCP/IP Port (2nd arrow above). Step 9. Click on the Next button. Step 10. Observe the Type a printer hostname or IP address window. Step 11. Enter the IP address of your printer in the Hostname or IP address text box (circled above).
C: Network Operations Step 14. Observe the Install the printer driver window. Step 15. Select the Manufacturer and the Printer (arrows above). Step 16. Click on the Next button. Step 17. Observe the Which version of the driver do you want to use window. Step 18. Select the Use the driver that is currently installed radio button (arrow above). Step 19. Click the Next button.
C: Network Operations Step 20. Observe the Type a printer name window. Step 21. Enter the printer name: use the default name, or add more information to indicate the printer location; e.g., Ed’s Printer, Mike’s Office, Room 33, etc. Step 22. Click the Next button. Step 23. Observe the You’ve successfully added ... window. Step 24. If appropriate, select the Set as the default printer checkbox (arrow above). Step 25. Click on the Finish button to complete the Add Printer Wizard.
C: Network Operations Printer Pooling Setting Up Printer Pooling Printer Pooling is a standard feature of Windows, which lets you spread your printed output across a pool of several printers. In this example, we will install and setup the three network printers to be used for pooling. Step 1. Before proceeding to pool the printers, test them individually, and be sure they are configured similarly.
C: Network Operations Using the Printer Pool Note • Send print jobs to the printer pool, not to an individual printer. When the first printer has taken as many jobs as it can handle (that being two jobs - one to be printed immediately, the other waiting), the following jobs “spill over” to the second printer, and then to the third printer. Note that if you are only printing two jobs, they would both go to the first printer. Pooling is a spill-over methodology. It does not balance printer usage.
C: Network Operations Printer Sharing In the printer sharing configurations, the following Microsoft Windows host and client combinations will be supported in USB and network (Ethernet) connectivity. Note that Printer Pooling Sharing is not supported.
Appendix D Wireless Network Operations Introduction This Appendix provides information about installing and connecting a Zebra ZXP Series 8 Card Printer (with the Wireless Option) to a wireless network.
D: Wireless Network Operations Installing the Printer Caution • Only use the antenna that is shipped with the printer to ensure regulatory compliance for the transmit power. A printer with the wireless option ships with the wireless radio pre-installed in the printer. An antenna is shipped in the box with the printer. The antenna must be connected to the rear of the printer before using the wireless interface.
Appendix E Magnetic Card Encoder Introduction This Appendix includes operation and maintenance requirements for Printers with the optional magnetic card stripe encoder. Mag Encoder (optional) behind the idler roller assembly door The magnetic encoder can be set for either high or low coercivity, which must match the cards being used. Use the printer driver to change the encoder setting.
E: Magnetic Card Encoder Driver Setting The Card Setup tab allows the user to specify the Magnetic Encoder Card Type in use. Based on your selection, the printer automatically adjusts various printer properties for optimum performance. The Encoding tab allows the user to set various magnetic encoding options. To access the Card Setup Tab or the Encoding Tab, select Start > Devices and Printers. Right click on the Zebra ZXP Series 8 Card Printer listing; and select the desired tab.
E: Magnetic Card Encoder Media Loading Orientation Note • ONLY USE cards that comply with ISO 7810 and 7811 standards for magnetic stripe cards. The magnetic stripe must be flush to the surface of the card to work properly. Never use cards which have taped-on magnetic stripes. Place the cards in the Input Hopper in the correct orientation as shown (with the magnetic stripe down and facing to the rear). Ensure that the cards are seated properly the hopper.
E: Magnetic Card Encoder Magnetic Encoding Type ISO (Default) The encoder reads and writes standard ISO track data formats in standard ISO track locations. The following shows the three standard ISO tracks.
E: Magnetic Card Encoder AAMVA The data stored on magnetic stripes on American driver's licenses is specified by the American Association of Motor Vehicle Administrators (AAMVA). Alpha-numeric characters on Tracks 1 and 3, numerals only on Track 2. Track Density (bits per inch) Bits per character Character parity Length (characters) LRC parity Start sentinel End sentinel Start sentinel offset inches (mm) 1 210 7 Odd 79 Even % ? 0.293" (7.4) 2 75 5 Odd 37 Even ; ? 0.293" (7.
E: Magnetic Card Encoder Encoder Macro Commands With ZXP Series 8 printers, we provide support for pass-through mag encoding commands. The application developer or user can use a preamble or Macro to indicate to the driver that the data following the Preamble or Macro is to be mag encoded. The user can have encoding and printing data on the same card, and the driver will filter out the encoding data from the printing data.
APPENDIX F Smart Card Options Introduction This Appendix contains information on the additional operations of a Printer equipped with one or more of the available Smart Card options. Smart Card Encoder (optional) Smart Cards can have a built-in microcomputer and/or memory to store fingerprints, voice recognition patterns, medical records, and other such data. All other printer operations remain the same as the standard models.
F: Smart Card Options Encoding and Reading Smart Cards Encoding data onto Smart Cards and reading the data previously encoded on them is totally under control of the application software; no operator action is required. Driver Setting The Card Setup tab allows the user to specify the Smart Card Type in use. Based on your selection, the printer automatically adjusts various printer properties for optimum printer performance. To access the Card Setup Tab, select Start > Devices and Printers.
F: Smart Card Options Contact Smart Cards Contact Smart Cards have a pad of contacts on the surface of the card that connect to the circuitry embedded into the card. The printer responds to commands that position the card at the contact location, where the printer connects to the contacts on the Smart Card.
F: Smart Card Options Contact Station Smart Card Interface When a command to the printer interface sends a card to the Smart Card Contact Station, the printer connects the Smart Card Contact Station to the female DB-9 connector on the rear of the printer. DB-9 Connector location for Smart Card Contact Station An attached external Smart Card Programmer can be used to program Smart Card chips. The following table shows the Smart Card Contact Points.
F: Smart Card Options Contactless Smart Cards Rather than using a contact pad, Contactless Smart Cards use various short-range radio technologies to “connect” to the printer. The printer moves the card to an antenna location on the card path, and the encoding or decoding occurs. All other printer operations remain the same. Media Loading Orientation for Contactless Smart Cards For Contactless Smart Cards, orientation is not a consideration.
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Appendix G Packing the Printer for Shipment Introduction If the printer is to be shipped, it is important to use the original packing and shipping material to prevent damage to the Printer. If the original material is lost, a replacement Shipping Kit can be ordered from Zebra; see the Spare Part Kits listing in the Service Manual or check the Partner Zone on http://zebra.
G: Packing the Printer for Shipment Step 7. Remove the Input and Output Hopper, and place them in the foam insert. Note • In the figure below, the printer and accessories are shown in the bottom foam insert, out of the shipping carton for clarity. Card Cleaning Roller Card Cleaning Cartridge Input Hopper Output Hopper Step 8. Place the Printer in its protective plastic bag. Step 9. Place the lower foam insert in the Shipping Carton. Step 10.
Appendix H Packing the Printer with Laminator for Shipment Introduction If the printer is to be shipped, it is important to use the original packing and shipping material to prevent damage to the Printer. If the original material is lost, a replacement Shipping Kit can be ordered from Zebra; see the Spare Part Kits listing in the Service Manual, or check the Partner Zone at www.zebra.com.
H: Step 5. Close the printer door. Step 6. Open the laminator door. Step 7. Remove the laminate cassette(s). You can leave unused laminate in the cassette(s). Step 8. Close the laminator door. Step 9. Place the lower foam insert in the carton. Step 10. Remove the input hopper and and the output hopper, and set them in the cutouts of the lower foam insert. Tape the hoppers securely in place. Step 11. Place the unit in its protective plastic bag.
H: Caution • The Printer weighs approximately 44 lbs (20 kg); use two people to lower it into the shipping carton. Step 13. With two people holding the carrying strap, carefully lift and place the unit into the recess in the lower foam insert. Step 14. Place the two corner blocks on top of the right front and left front corners of the lower foam insert. Step 15.
218 Zebra ZXP Series 8 Card Printer User’s Manual P1045430-002
APPENDIX I Worldwide Support For Technical Support or Repair Services, contact the appropriate facility listed below. North America and Latin America - Technical Support T: E: +1 877 ASK ZEBRA (877 275 9327) +1 847 913 2259 ts1@zebra.com North America and Latin America - Repair Services Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-ofwarranty repair, contact Repair Services for a Repair Order (RO) number. Mark the RO number clearly on the outside of the box.
I: Worldwide Support Europe, Middle East, and Africa - Technical Support Language Phone Email Arabic +971 (0)46058220 zebraCareUAE@zebra.com Dutch +31 (0)33 450 50 48 ZebraCareBNL@zebra.com (UK) +44 (0)1628 556 225 zebraCareUK@zebra.com (Sweden) +46 (0)8 594 709 88 zebraCareUK@zebra.com (South Africa) +27 (0)11 201 7712 / 0860 393272 zebracareSA@zebra.com French +33 (0) 1 53 48 12 74 zebraCareFR@zebra.com German +49 (0) 2159 676 870 zebraCareDE@zebra.
I: Worldwide Support Europe, Middle East, and Africa - Repair Services Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-ofwarranty repair, contact your supplier for a Return Materials Authorization (RMA) number, or contact one ot the following repair centers for support and instructions: Type of repair and location Phone Email Depot Repair in Germany, Austria, Switzerland +49 (0) 2159 676 870 zebracareDE@zebra.
I: Worldwide Support Asia Pacific - Technical Support Zebra Technologies Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Parakou Building Singapore 068913 T: F: E: +65 6858 0722 +65 6885 0838 tsasiapacific@zebra.com Asia Pacific - Repair Services Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-of warranty repair, contact Repair Services for a Return Materials Authorization (RMA) number.
