User guide
 6
Introduction
Getting Started
Using the 
Printer
Troubleshooting
Accessories
Contact Us
QL Plus Series
Quick Start Guide
Cleaning the Printers
 Caution•Toavoidpossiblepersonalinjuryordamagetotheprinterneverinsertsharpor
pointedobjectsintotheprintermechanism.
Area Cleaning Method Interval
Printhead Use the supplied cleaning pen to clean the print 
elements from end to end (the print elements are 
located in the thin gray line on the printhead).
After  every five  rolls  of media  (or more  often,  if 
needed)  Linerless media requires more frequent 
cleaning
Platen Surface Rotate the platen roller and clean it thoroughly with the 
cleaning pen.
Linerless Platen 
Surface
Units with linerless platens: Rotate platen & clean 
bearing points only. Avoid use of alcohol on the 
surface of linerless platens!
Peel bar Clean thoroughly with the cleaning pen. As needed
Scraper (Linerless 
units only)
Clean thoroughly with the cleaning pen. After every five rolls of media (or more often, if 
needed)
Tear bar Clean thoroughly with the cleaning pen.
As needed
Exterior Wipe with water-dampened cloth
Interior Brush/air blow. Ensure the Bar Sensor, Gap Sensor and 
Label Present Sensor windows are free of dust.
Interior of units 
with Linerless 
Platens
Clean inside surfaces of Media Supports & Media 
Support Disks with the supplied cleaning pen or 70% 
isopropyl alcohol on a cotton swab.
After every five rolls of media (or more often, if 
needed)
QL220 Plus (shown) 
& QL 320 Plus
QL420 Plus
Printhead 
Elements
Peeler Bar 
Label Presence Sensor
Gap Sensor
Peeler Rollers
Platen Surface
Avoid using alcohol on 
linerless platen surface
Peeler Bar or Scraper
Linerless units 
Support Disks, Inner 
surfaces on both sides.
Linerless units only.
Bearing Points
Linerless Platens only
Support Disks, Inner 
surfaces on both sides.
Linerless units only
Tear Bar
Scraper
Linerless units only
Platen Surface
Avoid using alcohol on 
linerless platen surface
Media Rollers (QL 420 Plus only)
Avoid using alcohol on linerless 
media roller surfaces
Bar Sensor










