User Manual
Table Of Contents
- Terms of Use
- Publication Date
- About
- Contents
- Introduction
- Printer Features
- Controls and Indicators
- Setup
- Printer Setup Overview
- Select a Location for the Printer
- Attaching Power
- Getting Ready to Print
- Loading Roll Media
- Run a SmartCal Media Calibration
- Test Printing with the Configuration Report
- Detecting a Media Out Condition
- Connecting your Printer to a Computer
- Wi-Fi and Bluetooth Classic Wireless Connectivity Option
- Setup for Windows® OS
- Print Operations
- Maintenance
- Troubleshooting
- Interface Connector Wiring
- Dimensions
- Media
- ZPL Configuration
Troubleshooting
91
Communication Issues
This section identifies problems with communications, the possible causes, and the recommended
solutions.
Issue: Label Job Sent, Data Transfers, But No Print
A label format was sent to the printer but was not recognized. The data was transfered but no printing
occurs.
Possible Cause - 1
The prefix and delimiter characters set in the printer do not match the ones in the label format.
Resolution Verify the ZPL programmings prefix (COMMAND CHAR) and delimiter (DELIM./CHAR)
characters. Configuration Setting to Command Cross-reference.
Possible Cause - 2
Incorrect data is being sent to the printer.
Resolution Check the label format. See the ZPL Programmer’s Manual for details on printer
programming.