User Manual

Table Of Contents
Troubleshooting
53
CAUTION: Always dispose of batteries properly. Refer to Battery Disposal on page 69 for more
information on proper battery disposal.
Media does not feed
Be sure the media cover is closed and latched.
Check the spindle holding media for any binding.
Ensure that the label sensor is not blocked.
Poor or faded print
Clean the printhead.
Check the quality of media.
Partial or missing print
Check the media alignment.
Clean the print head.
Ensure that the media cover is properly closed and latched.
Garbled print
Replace the battery.
Check the cable to the terminal.
Establish RF Link and/or restore LAN association.
No print
Replace the battery.
Check the cable to the terminal.
Establish an RF Link and/or restore LAN association.
Check for an invalid label format or command structure. Place the printer in Communications
Diagnostic (Hex Dump) Mode to diagnose the problem.
Reduced battery charge life
If the battery is more than 1 year old, short charge life may be due to normal aging.
Check the battery health.
Replace the battery.
Data icon flashing
No action is needed. A flashing Data icon is normal while data is being received.