User Manual

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Welcome
Thank you for purchasing a Zencam camera!
This user manual is designed to be a reference tool for the installation and operation of your IP camera.
Here you can find information about the camera’s features and functions, as well as information to aid in
troubleshooting.
To contact Zencam support, please do one of the following:
Visit http://Zencam.com/contacts and use the email form
Call Zencam Support using one of the following numbers:
Toll Free: (888) 2127538
International Callers (Outside of US): [phone]
USA: [phone]
Canada: 437-888-0177
UK: 203-769-2757
For email support: [e-mail]
Important Security Warning
To keep your Zencam camera secure and prevent unauthorized access, please make sure to follow the
steps below:
● Always make sure that your camera has the latest firmware
● Never use the default password for your camera. Always ensure that
your password is at least 8-10 characters
long and contains a combination of lowercase characters, uppercase
characters as well as numbers.
Important Safeguards and Warnings
1．Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or
installation.
2．Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage,
and installation of the device.