Manual

Some quick and easy tips to fixing problems yourself
SYMPTOMS SOLUTIONS
Snowy picture and poor sound. * Check your antenna connection or location.
Multiple images or 'ghost shadows" * Check your antenna direction and/or location.
• Make sure the wire from your antenna to your Entertainment Machine is
properly connected.
Interference: Sharp lines across
the screen and poor sound.
The Following m#y cause image problems or distortion:
Electrical appliances, powerful lights, cars, trucks; computers or
portable phones; medical equipment
• If possible increase the distance between your Entertainment Machine and
the offending appliance. Or shut one of them off.
Normal picture but no sound.
• Check volume levels.
• Make sure the TV is not muted.
• Try another channel. The problem may be the broadcast, not your
Entertainment Machine.
• Are the Audio A/V cables properly installed?
No picture and poor sound. • Are you in TV or cable tuning mode, and should be in the other?
• Make sure output channels on all A/V equipment are on the same channel (3 or 4).
• Check that all connections are tight.
No picture and no sound. • Is the AC power cord plugged in?
• Check that your AC power outlet works. (Test it by plugging in something
else or try another plug.)
• Make sure your brightness and audio controls are set properly.
• Try another channel. The problem may be with the broadcast.
No color, but the sound is O.K. * Check the color control in the VIDEO menu.
• Try another channel. The problem may be with the broadcast.
Picture has a big black box • Is Text model selected but no text is available on the broadcast?
on it, but the sound is O.K. * The CO (closed caption) option may be in Text mode. Select OFF in the
Captions menu (see page 22).
Picture has two horizontal
black bars, one on top and
one on bottom.
• Your program is in letterbox. This means that the shape of your TV is a
square, but the program is a rectangle. Think of the bars as empty space the
program doesn't fill; not picture that's blocked out. Because this format is a
direct representation of film as you see it in movies, you are actually seeing
MORE of the program when you see those bars.
Remote control doesn't work. * Make sure the batteries are fresh and installed properly. Does indicator light
work, is it nice and bright?
• Is remote in TV mode? Press TV for TV mode.
Menu options can't be • Try unplugging your Entertainment Machine for a few minutes,
changed or selected, then plug it back in. (Don't forget to reset the clock.)
No picture or sound when a * Check to see if the source equipment has been turned on.
non-cable source is selected. * Make sure that the connections are secure on the back of your TV and on the source.
PA GE 4 6 206-3803