Owner`s manual

CUSTOMER HANDBOOK
36
Calling Features
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stored numbers simply repeat the process with
the new desired telephone number.
3-Way Calling
3-Way Calling allows you to add a third party
to an existing conversation. To make a three-
way call simply place your first call. Once
connected, hit the “FLASH” button to put your
first call on hold. When you hear the new dial
tone, place your second call. Once connected
to your second call, hit the “FLASH” button
again to connect all three parties (you, and your
first and second calls).
NOTE: If you don’t have a FLASH button, press
“TALK” or the “Switch Hook” push button on your
phone.
Anonymous Call Reject – ACR *77
ACR allows you to block unwanted calls from
callers who restrict sending their caller ID
information such as “Anonymous” callers. Dial
(*) 77 to activate and wait for the confirmation
tone; all unidentified calls will then be rejected.
You must Dial (*) 87 to deactivate this feature.
NOTE: Voice Mail subscribers who activate this
feature along with Caller ID Block (*) 67 must use
their Voice Mail access number, instead of their home
phone number, to access the Voice Mail system from
home.
Additional Charges Blocking (ACB)
Additional Charges blocking (ACB) gives you
the ability to block ALL outbound calls that
could result in additional Home Phone service
charges (such as “0” calls to the operator, calls
to 900/976 numbers, calls to 411 and
international calls). There is no cost to activate
or deactivate this service. If you are interested
in activating ACB, please contact customer
service.
NOTE: When ACB is activated you will not be able to
contact the operator by dialing “0” but must instead
dial 9-1-1 to request help in an emergency.
Caller ID Restore *82
For those who have their outgoing Caller ID
blocked, Line Blocking Deactivation allows you
to override your Caller ID privacy status. Dial
(*) 82 before dialing a phone number to allow
the party you are calling to view your Caller ID
information.
Rapid Voice Mail Access *98
If you are a Voice Mail subscriber you can use
*98 for quick access.
Enhanced 9-1-1
In an emergency, it’s hard to remember more
than “9-1-1.” Enhanced 9-1-1 automatically
transmits your address and phone number to
emergency service providers.
• The voice-enabled cable modem used to
provide Home Phone service is electrically
powered and, in the event of a power out-
age or a Time Warner Cable network failure,
Home Phone service, including the ability to
access Enhanced 9-1-1 services, will not be
available.
• The Home Phone Terms of Service prohibit
you from moving your voice-enabled cable
modem to a new address. If your modem is
moved to another address, Enhanced 9-1-1
services will not operate properly because
9-1-1 operators will not be able to accurately
identify the caller’s location in an emergency.
If you would like to establish service at a new
location, you must call Time Warner Cable.
Calling Features
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