Owner`s manual

CUSTOMER HANDBOOK
38
Voice Mail I
Retrieving Voice Mail Messages *98
The following instructions will guide you
through the process of retrieving your Voice
Mail messages. There are three possible
ways to access your Voice Mail: by dialing
(*)98, your own Home Phone telephone number
or the Voice Mail access number 1-888-657-
4572. You can retrieve messages from your
Home Phone at home or, while you are away
from home, using any touch-tone phone.
At Home Using Your Home Phone
1. Lift the handset of your phone.
2. A stutter tone means you have a Voice Mail.
3. Dial (*)98 or your 7- or 10-digit home phone
number and wait for your Voice Mail to
answer.
4. The Voice Mail system will tell you how many
new messages you have.
5. Press the ‘1’ key to listen to your messages.
Note: Customers are no longer required to enter
their four-digit PINs to retrieve messages at home.
While this is a great time-saving feature, PIN SKIP
significantly decreases the privacy protection and
security of your Voice Mail. If you would like to disable
PIN SKIP, simply access the Voice Mail system and dial
“4322” following the prompts.
Away from Home Using Any Other Phone
(Dialing your Home Phone Number)
1. Dial your 7 or 10 digit Home Phone number.
2. Wait for your call to go into the Voice Mail
system; you will hear your Voice Mail greeting.
3. Press the (*) key.
4. Enter your PIN followed by the (#) key.
5. The Voice Mail system will tell you how many
new Voice Mail messages you have.
6. Press the ‘1’ key to listen to your messages.
Away from Home Using Any
Other Phone
(Dialing your Voice Mail Access Number)
1. Dial the Voice Mail access number
1-888-657-4572.
2. Enter your 10-digit Home Phone number and
press the (#) key.
3. Enter your PIN followed by the (#) key.
4. The Voice Mail system will tell you
how many new Voice Mail messages
you have.
5. Press the ‘1’ key to listen to your messages.
Managing Your Voice Mail Messages
When you have finished listening to your
Voice Mail messages, there are several
options available to manage them. The
following directions describe these options.
Saving a Voice Mail Message
Once you have listened to a message, you
have the option of saving it.
1. If you want to save the message, press the
(#) key immediately at of the conclusion of the
message.
2. The Voice Mail system will save the message
and begin playing the next message.
Replaying a Voice Mail Message
Once you have listened to a message, you
have the option of replaying it.
Voice Mail
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