Owner`s manual

CUSTOMER HANDBOOK
39
Voice Mail
| CONTINUED
I Voice Mail
1. To replay a message, press the ‘1’ key at any
time during the message.
2. The Voice Mail system will replay the
message.
Marking a Voice Mail Message as New
Once you have listened to a message, you
have the option of marking the message as
new. You may also mark messages that you
have previously saved as new.
1. To mark a message as new, press the ‘6’ key
immediately after listening to the message.
2. The next time you access Voice Mail, the
message will be presented as though it were a
new message. You may also mark previously
saved messages as new.
Rewinding a Voice Mail Message
While you are listening to a message, you
can rewind the message several seconds.
1. To rewind the message several seconds,
press the ‘7’ key at any time during message
playback.
2. The message will rewind several seconds
and begin playing again. Press the ‘7’ key
continually or simply press the ‘1’ key to
completely rewind the message.
Advancing a Voice Mail Message
While you are listening to a message, you
can advance the message several seconds.
1. Advance the message several seconds
by pressing the ‘9’ key at any time during
playback.
2. The message will advance several seconds
and begin playing again.
3. Press the (#) key to advance to the end and
save the message.
4. Press the ‘3’ key to advance to end and delete
the message.
5. Press the ‘6’ key to advance to the end and
save the message as new.
Deleting a Voice Mail Message
Once you have listened to a message, you
have the option to delete it.
1. If you wish to delete a message, press the ‘3’
key at any time during the message.
2. The message will be erased.
Retrieving Deleted Voice Mail Messages
1. If you have accidentally deleted a Voice Mail
message, press star (*) 7 immediately to
return to the deleted message.
2. If you have chosen to delete a message, that
message will be temporarily stored in saved
messages until you end the session and hang
up the phone.
a. If at a later time during the session you wish to
recover a message you’ve chosen to delete,
you can review deleted messages by pressing
the ‘1’ key from the main menu. When you
hear the message you wish to recover, you
can either save the message by pressing the
(#) key or mark it as new by pressing the ‘6’
key. For more information, including the latest
updates to our service, or to order Voice Mail
please visit www. timewarnercable.com/socal.