Warranty

ZeroEnergy
®
)Water)Heating)System)104Year)Limited)Warranty)
Olive&Tree&Energy&LLC&(OTE),&subject&to&the&exclusions&set&forth&below,&warrants&this&Product&(the&heat&exchanger&and&cabinet)&to&be&free&
from&defects&in&factory&w orkmanship&and&m ateria l&und er&n o rm a l&use &and &serv ice&an d&sh all,&at&its&sole&o ptio n,&rep air&or&re plac e&pa rts&
proved&to&have&such&defects&for&a&period&of&ten&(10)&years&from&the&date&of&original&installation&or,&if&such&date&is&not&determined,&from&the&
date&of&Product&delivery&or&shipment&from&the&OTE&factory&to&a&distribu to r,&dea ler&or&co ntra ctor. &
This&warranty&is&not&intended&to&benefit&any&party&other&than&the&original&consumer&purchaser&and&subsequent&owners&of&the&building&in&
which&the&Product&was&originally&installed.&&This&warranty&does&not&apply&unless&&(a)&the&product&is&installed&accordin g&to &OTE ’s&writ ten&
recommendatio ns&and &specification s&in&effect&at&th e&time&of&p urchas e,&and&in&acc ordan ce&with&all&ap plicable&loc al,&state&and&n ational&
codes&in&effect&at&the&time&of&purchase;&(b)&the&product&has&n ot&b een &rem ov ed&fr om &its&orig ina l&place &of&in stalla tion;&a nd &(c)&no tifica tion&
is&given&in&acco rdan ce&w ith&th e&W arra nty&S ervice &Instr uctio ns&b elow &to&a n&O TE&&a utho rized &distr ibuto r,&de aler&o r&con tracto r&w ithin&t hirty&
(30)&days&after&discovery&of&a&potential&defect.&&The&warranty&period&for&repair&or&replacement&parts&provided&hereunder&shall&not&extend&
beyond&the&warranty&period&stated&above.)
EXCLUSIONS:) This)warranty)does)not )cover)shippi ng,)labor, )or)material )charges.)I n)addition, )it)does)not)cover)any)damages,)fees,)costs,)or)
expenses)of)any)kind) resulting) from: &
1.&Transportation,&installation,&or&servicing&of&the&Product.&
2.&&Accident,&abuse,&fire,&flood,&alteration,&or&acts&of&God.&&
3.&The&use&of&the&Product&in&an&environment&that&causes&corrosion&to&any&part&of&the&Product.&
4.&Freezing&of&water.&
5.&Operation&with&inadequate&refrigerant&in&primary&system&and/or&water&in&the&Product.&
6.&Use&of&components&or&accessories&with&the&Product&not&approved&in&writing&by&OTE.&
7.&Any&cause&other&than&a&defect&in&factory&workmanship&or&material.&
***Tampering,)altering,)defacing)or)removing)the)Product)serial)number)will)vo id )th is )warranty** * )
THIS&WARRANT Y&I S& IN &L IEU &OF &A LL& OTH ER& WARR ANTI ES, & EXP RESS ED& OR& IMP LI ED, &I NCL UDI NG& THE& I MPLI ED& WARRANTIES&OF&&&&&&&&&&&&&&&
MERCHANTABILITY&AND&FITNESS&FOR&A&PARTICULAR&PURPOSE,&AND&OTE)HEREBY)DISCLAIMS)THE)IMPLIED)WARRANTIES)OF)))
MERCHANTABILITY)AND)FITNESS)FOR)A)PARTICULAR)PURPOSE.&&SOME&STATES&DO&N O T&A LL O W&THE&DISCLA IMER&OF&IMPL IED &
WARRANTY,&SO&THAT&THE&ABOVE&DISCLAIMER&MAY&NOT&APPLY&TO&YOU.&&SOME&STATES&ALLOW&ONLY&A&PARTIAL&LIMITATION&ON&
IMPLIED&W ARRAN TIES&TO &LIMIT&T HE&DUR ATION&O F&IMPLIE D &WARRANT IE S &T O &T H E &D U R A T IO N&OF&THE&E X P R ES S &WARRANT Y .&IN &S U C H &
STATES,&THE&DURATION&OF&IMPLIED&WARRANTIES&IS&HEREBY&EXPRESSLY&LIMITED&TO&THE&DURATION&OF&THE&EXPRESS&WARRANTY&ON&THE&
FACE&HEREOF.&
IN&NO&EVE N T ,&W H E T H E R &A S &A &R E SU L T &O F &B R E A C H &O F &WARRANT Y &O R &C O N T R A C T ,&T O R T &(IN C L U D IN G &N E GLIGENCE )&S T R ICT &L IA B IL ITY &OR&
OTHERWISE,&SHALL&OTE&BE&LIABLE&FOR&ANY&SPECIAL,&INCIDENTAL,&OR&CONSEQUENTIAL&DAMAGES,&INCLUDING&BUT&NOT&LIMITED&TO&
LOSS&OF&USE&OF&THE&PRODUCT&OR&ASSOCIATED&EQUIPM ENT,&LOST&REVEN UES&OR&PRO FITS,&COST&OF&SUBSTITUTE &EQUIPME NT&OR&COST &
OF&FUEL&OR&ELECTRICITY.&&THE&ABOVE&LIMITATIONS&SHALL&INURE&TO&THE&BENEFIT&OF&OTE’S&SUPPLIERS&AND&SUBCONTRACTORS.&&THE&
ABOVE&LIMITATION&ON&CONSEQUENTIAL&DAMAGES&SHALL&NOT&APPLY&TO&INJURIES&TO&PERSONS&IN&THE&CASE&OF&CONSUMER&GOODS.&&
SOME&STATES&DO&NOT&ALLOW&THE&EXCLUSION&OR&LIMITATION&OF&LIABILITY&FOR&CONSEQUENTIAL&OR&INCIDENTAL&DAMAGES,&OR&FOR&
STRICT&LIABILITY&IN&TORT,&SO&THAT&THE&ABOVE&EXCLUSIONS&AND&LIMITATIONS&MAY&NOT&APPLY&TO&YOU.&
OTE&DOES&NOT&ASSUME,&OR&AUTHORIZE&ANY&OTHER&PERSON&TO&ASSUME&FOR&OTE,&ANY&OTHER&LIABILITY&FOR&THE&SALE&OF&THIS&
PRODUCT.&&& THIS)WARRANTY)GIVES)YOU)SPECIFIC)LEGAL)RIGHTS.))YOU)MAY) ALSO)HAVE)OTHER)RIGHTS)THAT)VARY )FROM)STATE)TO)
STATE.))))
WARRANTY )SER VICE )I NSTRU CTIO NS:) ) Notify&your&distributor,&installing&or&servicing&dealer&or&contractor,&in&writing,&about&the&problem&as&soon&
as&possible&but&no&later&than&thirty&(30)&days&after&its&discovery.&&Be&sure&to&include&product&model&number,&serial&number,&installation&date&and&
the&nature&of&the&problem .&&&If&a&resp on se&is&n ot&rec eived &w ithin&a &reas on ab le&tim e,&no tify&the &OT E&Cu sto m er&S ervice &De pt.&at&15 48 8&N.&N eb raska &
Ave.&Lutz,&Fl&33549.&&A&service&reques t&sen t&to&O TE&w ith ou t&prio r&de aler&c onta ct&w ill&be &refe rred&b ack &to&a&d eal er,&which&is&a&time&consuming&
process.&&Thus,&it&is&in&the&best&interest&of&the&consumer&to&contact&the&dealer&directly.&&
All&claims,&disputes,&controve rsie s,&and&othe r&ma tter s&in&questio n &arising &out&of,&or&relating&to&this&Agreem en t&wh ich &cann o t&be&resolve d&by&the&
parties& shall& be& settled& by& binding&arbitration&(proceedings&to&be&held&in&Tampa,&Florida)&in&accordance&with&the& Com mercial& Rules& of& the&
American&Arbitration&Association&then&in&effect.& The&cost&of&arbitration&or& litigation&shall&be& borne&equally& pending&the& final& award.&The&prevailing&
party& in& any& proceeding& or& litigation& hereunder& shall& be& entitled,& in& addition& to& such& other& relief& as& may & be& granted,& to& recover& reasonable&
attorney’s&fees&and&the&co sts&incurred&in&connection&with&arbitration&or&litigation&under&this&Agreement.&&Neither&party&nor&the&arbitrators&m ay&
disclose&the&existence&or&results&of&any&arbitration&hereunde r.&&
OWNER’S)INFORMATION:))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
UNIT&SERIAL&NO.&&& & INSTALLATION&DATE&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&INSTALLER& &&&&&&&&&&&&&&&& & &