Specifications

Statistics and System Resource Management
182 025-9034AA
On non-PageSaver and 2 hour PageSaver systems, the hard disk (Hardcard) in slot 1 in the
paging terminal is used for running the system and for voice storage. Part of the disk is set
up for operations, and the rest is set up for voice storage. On the 10 and 20-hour systems,
the Hardcard is used only for operations, and the separate large disks are used for voice
storage.
There are four kinds of voice files that consume voice storage.
• System Voice Prompts (all systems) — Originally these are factory-recorded
prompts, but you may have recorded your own. In any case, they are always
present. These files take up a small percentage of total voice storage.
• Temporary voice files (all systems) — These are used for plain voice paging. When
a caller speaks a voice paging message, it is temporarily stored on the disk. When it
has finished playing out over the air (including all zones or repeats), it is deleted.
These files take very little storage since they are present for such a short time.
• Mailbox files (PageSaver systems) — Callers to a pager in Notify, Insurance, or
Mailbox mode leave their voice messages in one of these files. The system operator
can control this - you can set the number of messages (files), the maximum length
of each one (voice limit), and the retention time (how long they stay in the system
before being automatically deleted). These can be set separately for each subscriber.
See the Paging and PageSaver on page 21 for details. These files can take a large
proportion of the system’s voice storage or not much at all (see the tables in the
Pagesaver Client Capacity on page 26 for details).
• Custom Prompts (PageSaver systems, or just Client Prompts option) — The Client
Custom Prompts are enabled on a per-subscriber basis. This is usually a popular
feature. Therefore, a typical system will have many custom prompts. Similar to the
system prompts, they generally stay around for a long time. Unlike mailbox files,
they are never automatically deleted, except if the associated Subscriber record is
deleted or changed to Status U. Custom prompts tend to take a large proportion of
the system’s voice storage; on most PageSaver systems, they account for the
majority of the voice storage used.
If your voice storage is nearing 100% during peak periods, you should consider either
obtaining additional storage capacity, or reducing the limits you have given your
subscribers in their mailboxes and especially their custom prompts. If custom prompts
have been free before, you may want to split them out as a separately billed feature. The
same goes for mailbox and/or mailbox capacities, especially retention time.