Specifications

31
Messaging Flowcharts and Notes
Insurance Mode Flow Chart
(Available with PageSaver Option)
Step # Action Special Conditions
1 - 10 Same sequence of events as for Paging
Mode flowchart.
Terminal saves voice or numeric display
messages in client files for later retrieval by
phone.
11 Client calls terminal to hear messages again
12 Terminal sees phone line activity, and
answers, going off-hook
13 Terminal takes in Pager Number On end-end phone lines, caller overdials
pager number
14 Terminal plays Welcome prompt If Welcome = S or C in database
15 Client presses [0] key during welcome
prompt
If no welcome, any other voice prompt will
do
16 Check Subscriber Database for Personal
Passcode field
If Passcode field has info, prompt client for
4-digit code
17 Terminal plays Main Menu prompt
18 Client presses [1] key to Retrieve saved
messages
If client needs help, press [0]
19 After hearing each message and its time
stamp, client presses [3] to Erase, [5] to
Keep message, [7] to Play the message
again, or [8] to hear the Time the message
was received.
If client needs help, press [0]
20 After hearing all messages, terminal plays
“There are no more messages” and returns
to Step 17.
Note Terminal insures as many messages as the Number of Messages
programmed for the client in the database. Each added message
automatically forces out the oldest message for the client. Also,
terminal automatically erases messages when they become older
than the Retention Time programmed for the client in the
database.