Specifications

47
Client Personalized Greetings
Client Personalized Greetings
This optional feature can be ordered with or without PageSaver. As an add-on to systems
without PageSaver, the client personalized greeting option allows specific subscribers to
record their own voice greeting into the Series 2000 Paging Terminal for callers to hear.
Subscriber database settings enable and disable this feature on a per client basis.
With PageSaver, clients have truly customized service. Each client can have up to three
personalized voice greetings (depending upon messaging modes enabled in the client
database) for paging, mailbox, and announcement. Callers hear the client’s own voice
greeting when calling in to send a page, deposit a mailbox message, or hear an
announcement. Whenever clients change messaging modes, the appropriate voice greeting
is automatically activated. With PageSaver, there is no need to rerecord greetings, which
saves phone trunk time and makes it easy on clients.
The paging greeting is used for Paging mode and Insured Paging mode. This greeting is
worded so that the caller will enter a message to be delivered by radio pager. For a
tone+voice pager the client might say, “This is ____ and you have reached my pager. At
the tone, tell me what you require.” For a display pager the greeting might say, “This is
____ and you have reached my pager. At the tone, key in the phone number you would
like me to call. I will call you as soon as I can get to a phone.”
The mailbox greeting is used for Mailbox mode and Notification with Mailbox mode. This
greeting conveys to the caller that his/her voice message will be stored for later retrieval
by the client. If the client has a pager, then he/she might say that he/she will be notified by
radio. For a mailbox with a pager, the client might say, “This is ____ and you have reached
my voice mailbox. At the tone, tell me what you require.”
The announcement greeting is just that; an announcement that is played to callers
whenever the client is in Announcement mode. No message recording or radio paging is
performed. A client might use this greeting when he/she is unavailable: “This is Sue and I
am unavailable at this time. Ed is taking my calls at 555-1111.
To record new personalized greetings. Clients can use a Touch-Tone phone and access
PageSaver command menus. See Pagesaver Menus on page 35.
Function Code Sec./Func. Plays to get caller to enter the function code for paging the
subscribers pager. The pager has been programmed with
function code “Cf” where f is the default function code if the
caller does not enter one, or with “CN” which means the call
will not go through unless the caller enters an appropriate
function code.
Prompt Name Category Purpose