Specifications

93
Special Tab
Swap Pagers
This function provides an easy way to swap two pagers.
Rather than use this feature, many people find it easier to simply go to the customer’s
record in Edit/Subscribers and enter the capcode of the replacement pager. This works
well when the replacement pager is of the same type as the original pager.
The typical use of this feature is as follows: you have sets of service replacement pagers
on your shelf ready to go. Each one already has a record set up in your subscriber
database, but is not assigned to anyone. A customer walks in with a bad pager; you replace
it with one of the service pagers from the shelf, and use Swap Pagers to swap the pager
information between the customer’s record and the service pager’s record. This leaves the
phone number, name, and similar data untouched on the customer’s record, swapping only
the pager information.
When you choose Swap Pagers from the menu, it will ask for the ID of pager A, then the
ID of pager B. Enter the IDs just as you would in Edit/Subscribers (usually the actual
phone number, with or without the dash) and click on the Swap button. It does not matter
which one you enter first. The system will look up each pager and make sure they can be
swapped. If so, then ZbaseW will proceed to swap their pager information, and will keep
you posted on what it is doing.
Swap Pagers does one pair of pagers at a time. To swap another pair of pagers, choose
Swap Pagers again.
When done, be sure to do Comm Update to post the changes to the paging terminal,
making them active.
You could do the swapping manually in Edit/Subscribers, but it is easier to use this
function, since you would probably have to write down several fields of pager information
for each pager in order to swap them by hand. Also, you must already have a pager in the
database to swap it. You cannot just pull a pager out of your service box and swap it with a
customer pager if it has never been set up in the subscriber database. In this case, it is more
like pager replacement, not swapping, and you would simply use Edit, Subscribers to go in
and change the pager capcode and associated fields as needed for the new pager.