Series 2000 Paging Terminals Installation and Maintenance 025-9035AA
Software License The Zetron software described in this manual is subject to the terms and conditions of Zetron's Software License Agreement, a copy of which is contained on the product distribution media or otherwise provided or presented to buyer. Installation and/ or use of the Zetron software constitutes acceptance of Zetron's Software License Agreement.
Compliance Statements This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Release History Release Rev X.1 Enhancements/Changes Last release in MS Word format. Mar 2007 Rev Y 04 Jan 2008 4 • Document converted to FrameMaker® format. • Material updated to support the release of the ZbaseW and ZlinkW database maintenance tools.
Contents Contents Introduction and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Purpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contents of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Model 2200 Main Chassis Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Up Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2000 Series Printer Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZCPU Serial Printer Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Large RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-Wire Audio E&M . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio Daughter Board (4-wire audio E&M) Rev B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring Trunk Cards (702-9037 and 702-9117) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Installation and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Information Needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Dual Trunk Card — 4-Wire E&M (702-9318) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Multiport Serial Card (702-9191) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dual Dial Click Option (for 702-9117) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MF Decoder Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Machine/Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Voice Storage System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ITU ADPCM Cards (702-0065 and 702-0066) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Per-destination Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modem-related Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modem Programming Strings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The “.CUS” Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents ZlinkW “traffic”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZlinkW “vls” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZlinkW “vget”, “vput” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZlinkW Command Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purpose of This Manual Introduction and Specifications Purpose of This Manual This manual is provided to assist you in the installation of your Zetron 2000 Series Paging Terminal. Step-by-step installation instructions are provided to simplify the process. Also provided in this manual is information relating to adjustments, troubleshooting, theory of operation, and a complete list of equipment specifications.
Introduction and Specifications Contents of This Manual This manual is divided into twelve sections and three appendices. The following paragraphs contain a synopsis of each section and describe the basic purpose and content of each. • INTRODUCTION AND SPECIFICATIONS This section contains the specifications for the paging terminal as well as the trunk cards, station cards, voice storage system, etc.
Contents of This Manual • THEORY OF OPERATION This section presents the theory of operation for the paging terminal. Circuit descriptions are provided for each of the cards. This section also contains a complete set of charts that describe the sequence of events that takes place when call are processed by the paging terminal (call processing charts). A complete set of timing diagrams for the telco side of the system and the radio side of the system is contained at the back of the section.
Introduction and Specifications System Specifications Model 2100 Parameter Description Physical 21" tall, 20" wide, 5.5" deep (wall mount) 19" rack, 12 rack units tall, 5.5" deep (rack mount) 40 lb.
System Specifications Model 2200EX Parameter Description Physical 30" tall, 22" wide, 7" deep 75 lb.
Introduction and Specifications Trunk Card Specifications (702-9037 and 702-9117) Parameter 18 Description Field Configured Central office DID selector-level PABX 2-wire trunk End-to-End loop start ring and overdial E&M Type I 2-Wire Audio (FIC TL-11E) Local operator telephone set/CRT/computer End-to-End ground start and overdial Alpha Messaging Remote TAP compatibility (requires modem option) Local RS-232C or VDT (702-9037 only) ASCII 7 bits, 2-Stop, Even Parity Card Status Lamps Select, Test 1, T
Trunk Card Specifications (702-9037 and 702-9117) DID Selector Level/PABX Trunk Configuration Parameter Description Connections 2-wire Tip, Ring Supervision Reverse battery Battery Source To telco 48 V +/-3 V DC Current limited 40 mA +/-10 mA Loop Closure Detect threshold 6 mA +/-3 mA Pulse Acceptance Rate 5 to 22 pulses per second Minimum inter-digit time 78 ms DTMF acceptance 40 to 300 ms Supervision Control Immediate dial 150 ms +/-50 ms Wink start delay 240 ms +/-20 ms End-to-End/PABX Ext
Introduction and Specifications Operator Local Phone Configuration Parameter Description Connections 2-wire tip, ring Supervision Reverse battery, answer beeps or computer modem Battery Source To phone 48 +/- 3 V DC; Current limited 40 +/- 10 mA Loop Closure Detect threshold 6 mA +/- 3 mA Pulse/DTMF Acceptance (see DID Selector Level/PABX Trunk Configuration on page 19) Digital T1 Interface Parameter Description System Requirements 2000 Series Paging Terminal must have high performance Penti
Multi-Port Card Specifications (702-9191) Multi-Port Card Specifications (702-9191) Parameter Description Input 2, 4, 6 or 8-port ASCII 7 bits, 1 stop, even or odd parity ASCII 8 bits, 1 stop, no parity 150, 300, 600, 1200 or 9600 baud Card Status Lamps Select, Test 1, Test 2, Test 3 Port Status Lamps Channel 1, Channel 2, Channel 3, Channel 4 Channel 5, Channel 6, Channel 7, Channel 8 Connector Punchdown block via supplied interface cable - or 2000 Series Octopus Cable (709-5008) Controls Eight
Introduction and Specifications Parameter Compatible Controllers Description Motorola PSC, SSC Quintron Omega Microlink 20T Controllers with Ana PTT, Dig PTT, Audio, and Data • Must be true FSK (i.e.
Voice System Specifications Voice System Specifications ITU ADPCM Voice System (950-0385 or 950-0386) Parameter Description Audio In/Out 8-bit PCM with u-Law companding to 12 bits Time division PCM multiplexed audio highway Audio Bandwidth 200 Hz to 3400 Hz, +/- 1 dB Recording Method Transcoding to 4-bit ADPCM at 32Kbits/sec Double buffers for each channel DMA transfer to hard disk for permanent storage Storage Files in protected partition of hard disk End-of-file indication for precise audio cuto
Introduction and Specifications ADPCM Voice System (950-9061) Parameter 24 Description Audio In/Out 8-bit PCM with u-Law companding to 12 bits Time division PCM multiplexed audio highway Audio Bandwidth 200 Hz to 3400 Hz, +/- 1 dB Recording Method Transcoding to 4-bit ADPCM at 32Kbits/sec Double buffers for each channel DMA transfer to hard disk for permanent storage Storage Files in protected partition of hard disk End-of-file indication for precise audio cutoff Message Length No minimum Maxim
Overview System Installation Overview This section contains the information necessary to install and adjust the paging terminal. The information is contained in the form of checklists and step-by-step procedures. Where appropriate, procedures in this section refer to information contained in specific sections elsewhere in this manual.
System Installation Installation Checklist This installation checklist is provided as a “to do” list that will guide you through the steps necessary to install the paging terminal and its operating software. Follow the steps in the checklist to install the paging terminal. This checklist consists of specific instructions, and in some instances, references to other instructions contained in this manual.
Installation Checklist a. [_] Plug the RJ-11C modular jack of a telco cable to the top of the modem card into the jack labeled LINE or WALL (do not use the jack labeled PHONE). Connect the other end of the telco cable directly to the telephone wall jack. b. [_] Connect the supplied Local Serial cable to the serial port (the mounting bracket on the lower backplane.
System Installation 5. [_] Plug the paging terminal unit into the appropriate AC power source and switch on the power. On the Model 2200, the switch is located on the right-side panel; on the Model 2100 the switch is located inside the front door of the cabinet. Note If an expansion chassis is part of the system, the expansion chassis must be powered up at the same time (or before) the main chassis is powered up. 6.
Installation Checklist 8. [_] Connect the transmitter equipment (or test/measurement equipment if the transmitter cannot be connected at this time) to the station card(s) of the paging terminal. Connection the transmitter/test equipment to the station card(s) via the connectors on the right side of the lower backplane (see Figure 3 or Figure 4). Refer to Radio Connectors on page 98, for specific connection information.
System Installation Figure 5: Example of System Installation (including Expansion Unit) Alignment Procedure The following alignment procedure should be performed on the paging terminal after installation is complete in order to assure correct operation and optimum signal levels.
Alignment Procedure 1. [_] At the office computer, use ZbaseW to program the subscriber database with a few 2-Tone tone & voice pagers. (For more complete information on the ZbaseW program, see the Series 2000 Operation and Programming manual, 025-9034001.). For alignment purposes, use the following values for creating a subscriber database: 2 pagers: - Voice Limit = 60 seconds - Tone Length = 12 seconds - Tone Freq.
System Installation c. Repeat the two preceding steps but use the other test pager with the 1000 & 2000Hz tones. You should find that your channel deviation is independent of tone frequency. Consult Zetron if your modulation is not “flat”. 4. [_] DIGITAL deviation adjustment: RF deviation levels on binary digital transmissions are determined by your transmitter, not by the station card.
TELCO Ground Reference 3. Connect one end of the 50-pin SCSI cable to the SCSI drive with the stripped edge toward the drive's power connector. Connect the other end to connector J1 on the Pentium CPU card (see Figure 6). The stripped edge should be towards pin 1, which means the bottom on the card. 4. Connect the power cable to the mating connector at the left end of the power supply. 5. Fasten the SCSI disk with brackets to the terminal at the location of the pre-drilled holes.
System Installation Figure 6: Teknor Brand Pentium CPU Card Layout J6 COMM 2 J5 COMM 1 Battery J10 Parallel Print J4 Keyboard 1 - KCLK 3 - GND 2 - KDATA 4 - VCC J3 Floppy Drive Interface Teknor Pentium CPU Card W22 VGA Video Enabled Pin 1 on all connectors is the lower rear pin.
TELCO Ground Reference Figure 7: Kontron Brand Pentium CPU Card Layout J17 J14 J8 J20 CRT J23 U36 Parallel Port Mouse Keyboard Multi-function J12 J11 J21 IDE 2 (Secondary) J5 J9 B1 Battery CPU & FAN J22 J24 J18 J16 J3 J13 J4 Kontron Pentium CPU Card J2 R AM SOCKETS Power J1 8-bit SCSI 16-bit SCSI IDE 1 (Primary) P2 USB J10 J6 Floppy Disk J19 Ethernet J7 Serial 2 Serial 1 J15 35
System Installation Model 2200 Cabinet Mounting Information Make sure that the Model 2200 is disconnected from its power source. Remove the front door, top cover and bottom cover to reveal the eight 1/4" diameter mounting holes in the back panel along the left and right sides of the cabinet. These holes are used for wall mounting, using wall anchors or lag bolts. See Figure 8. Wall mounting to a 3/4" plywood backboard (like PABX equipment) is the most common installation method.
Cable Routing Figure 8: Model 2200 Mounting Template 37
Alphanumeric Inputs (Up to 8 per option) Telephone Trunk Lines DID, E-E, GS, E&M, Zetron Model 103s 802-0093 Punchdown For Dual Trunk Cards Slots 12 through 16 (as needed) 802-0093 Punchdown 14 702 -9117 Dual Trunk or Multiport Serial Card or 702-9441 Station Card 13 702 -9117 Dual Trunk or Multiport Serial Card or 702-9441 Station Card 12 702 -9117 Dual Trunk or Multiport Serial Card 11 702 -9117 Dual Trunk or Multiport Serial Card 1 2 3 4 5 6 7 8 9 10 702 -9117 Dual Trunk 702-9560 Master Card
Model 2200EX Installation Model 2200EX Installation General PLEASE READ BEFORE STARTING THE INSTALLATION Installing the Model 2200EX will require approximately 15 minutes of down time on an existing Model 2200. The required tools are a small Phillips screwdriver and a #6 nutdriver. The location of Model 2200EX components is shown in Figure 10. Note The 2200EX installation requires the use of either the Zetron CPU card (702-9176) or the Pentium CPU card (950-9633 / 950-0688).
System Installation Model 2200EX Setup ♦ Setting up a Model 2200EX 1. Remove the front door of the 2200EX and remove all cards from the chassis. Using the lag bolts and grommets provided in the kit, mount the 2200EX chassis to the wall. Be careful to mount the chassis close enough to the 2200 main chassis that the interface cable provided can connect the two units. Ensure that the lag bolts hit studs in the wall to ensure a solid mounting for the new chassis. 2. Remove the top panel of the 2200EX chassis.
Model 2200EX Installation Model 2200 Main Chassis Setup ♦ Setting up a Model 2200 Main Chassis 1. Remove power from the 2200 main chassis. 2. Remove the top panel of the 2200 main chassis. 3. Verify that the “MASTER” Expand card is configured as follows: JP2 = In JP3 through JP8 = Out JP1 = DUAL/MST position 4. Install the MASTER Expand card into slot 5 of the main chassis (slot 6 if it is an older type chassis).
System Installation 2200EX Chassis WR LED = Blinking RD LED = Flashes as the cards load 3. Verify that all trunk, multiport, and station cards on both the main and 2200EX chassis have both SELECT and T1 through Tn LEDs flashing quickly. At this point, you should be able to proceed with interfacing the new cards in the expansion chassis to their respective equipment. If you experience any difficulty, please contact Zetron Technical Support (at 425-820-6363) for assistance.
Configuring the Digi One™ SP Option Figure 11: Printer Cable Wiring Diagram Model 2200 Female DB-25S Pin Signal 1 Shield bare wire 2 TXD white 3 RXD N.C. 7 GND black 4 CTS 5 RTS 22 RI 6 DSR 8 CD 20 DTR (15 foot cable) (red wire not used) bare wire N.C. white black N.C. N.C. N.C. N.C. N.C. N.C.
System Installation Confirming the Serial Port Pinout STOP Warning! It is important that the switch be set correctly since the functions of the various pins change depending on how it is set. Actual damage to equipment can occur if the serial cable is plugged in while the switch is set to the wrong serial port type. The Digi One SP module is capable of supporting three different serial port standards. They are EIA-232 (same as RS-232), EIA-422/485 Full-Duplex, and EIA-485 Half Duplex.
Configuring the Digi One™ SP Option Initial Configuration Using the Digi Software Tool The first phase of software configuration for the Digi One SP module is carried out using a configuration software tool provided with the units on CD-ROM by Digi International. Before starting this procedure you will need to obtain a permanent IP address from the IT department responsible for the network that the paging terminal will be installed on.
System Installation ♦ Connecting the Digi One SP to the network 1. Remove the module from its packing and confirm that its DIP switch is set to EIA232 (see page 44). 2. Locate the MAC address printed on the bottom line of the factory label on Digi One SP module. Write this number down because you will need it during the initial setup. (It is labeled “MA: xxxx:xxxx”.) 3. Install the loopback device supplied with the unit on the serial port D-connector of the Digi One SP. 4.
Configuring the Digi One™ SP Option 4. When the following screen appears, select the manual IP radio button and fill in the boxes for IP Address, Subnet Mask, and Default Gateway. In the following example, these have been filled in with the settings from Table 2. Please note that the boxes for DNS Server, Domain, and Host Name should still be blank. When you are finished, click on Next.
System Installation 5. When the Select Scenario screen is displayed, use the Scenario List box or the scroll bar on the right of the window to move through the list and select Incoming Network Connection as the scenario type. Click on Next. 6. After selecting Incoming Network Connection as a scenario, you are prompted in the following screen to pick a more specific scenario. Open the Scenario List box and select Incoming TCP Connection as the scenario type. Click on Next.
Configuring the Digi One™ SP Option 7. When the following screen is displayed, configure the serial port parameters as follows, then click on Next. Data Rate = 38,400 Parity = None Flow Control = None Data Bits = 8 Stop Bits = 1 8. After you finish selecting and setting up the scenario, the wizard will display a screen that allows you to scroll through the settings you have entered for the module to confirm that they were correctly entered.
System Installation 9. The following screen is displayed while the program saves the new settings to the Digi One SP module. This process will take several minutes and the status bar will reach the right side long before it is over. Be patient. You do not need to do anything until the process is finished. The program will advance to the next screen automatically. 10. The final screen confirms that you have successfully configured the Digi One SP module to perform as a Incoming TCP Connection.
Configuring the Digi One™ SP Option Table 3: Browser configuration of the Digi One™ SP Module Parameter Digi One Setting login user root login password dbps NETWORK no change SERIAL PORT Basic Serial Settings: Advanced Serial Settings: require user to login Verbose connection (click “APPLY”) No Change No No A re-boot of each DIGI device is required after these configuration changes. ♦ Programming the Digi One SP module with your Internet browser. 1.
System Installation 3. Click on the option Serial Port. This opens the Serial Port Configuration window. We will not be changing any settings in this opening screen. Notice the Basic and Advanced options that appear in the bottom of the window. Record the Raw TCP Port number; you will need it later on when directing ZlinkW and ZbaseW to the Digi One SP module over the network.
Configuring the Digi One™ SP Option 4. Click on the option Advanced Serial Settings. As shown in the following window, configure the serial port parameters to match the settings listed in Table 3. When you have finished, be sure to click on the Apply button before you leave this window, otherwise none of the changes will be stored in the module. 5. This concludes the programming of the module. It must be rebooted before being placed in service.
System Installation 54 025-9035AA
Overview Installing the Office Software Overview This section discusses the connection of the office computer to the paging terminal. It also describes the software (programs) that accompany the paging terminal. Later in the section, a simple procedure is also given to load the software as well as start and exit the database program. Subscriber database management is performed on an IBM PC compatible office computer located either local to or remotely from the 2000 Series Paging Terminal.
Installing the Office Software Specifications PC Feature Guidelines Computer Any IBM-compatible personal computer, ZbaseW and ZlinkW do not care whether the processor is genuine Intel® of one of the competing brands CPU Speed 500 MHz or faster Memory 256 MB minimum, more is better Hard Disk The final number will depend on the options covered by your license, assume minimum values of: 10 MB of free disk space to load ZbaseW 5 MB of disk space for each 1000 users in database CD-ROM/Floppy Drive Re
Installing Office Software Installing Office Software The steps for installing the ZbaseW software should be familiar to anyone that has installed a software package on their PC within the last few years. The installation of ZbaseW or ZlinkW can chosen idepenently from the opening window of the installer. Note Remember that you will need to have Administrative priviledges in order to install software on the PC. ♦ Installing ZbaseW on a PC 1. Insert the software CD into the CD-ROM drive on your PC. 2.
Installing the Office Software • Each PC involved has a complete installation of the ZbaseW and ZlinkW programs on its hard drive. The only files missing are shared data files, which will exist on only a single server in the network. A folder must be set up on one PC on the shared network (probably a server, but not necessarilly a server) that can be accessed by all of the PCs that will be used to manage the paging terminal.
Starting ZbaseW Do not allow anyone to copy the ZbaseW_be.accdb file back into the C:\ZbaseW folder in the future. If the ZbaseW program finds that file in its root folder, it will start to behave like a single-user instance ZbaseW. Installing ZbaseW on Subsequent PCs ♦ ZbaseW for additional PCs: 1. Perform the normal installation, following the instructions from the CD-ROM. Remember that you need Administrator priviledges in order to install software. 2.
Installing the Office Software Tab Function Buttons Communications Update Paging Terminal, Import Active Call Counts, Rollover Call Counts and Import, Check Last Rollover Time, ZlinkW Traffic/Stats View Current Traffic, Import Statistics, View Previously Imported Statistics, Print Previously Imported Statistics Special Send a Page, Swap Pagers, Halt Service for a Subscriber, Change Where the Database is Found, Full Rebuild Info License Agreement, Version and Copyright Information ZbaseW Communica
ZbaseW Communications (ZlinkW) Parameter Description Password The Password allows for maximum security of your paging terminal data. A person intent on gaining unauthorized access to your paging terminal would need to know your paging terminal's phone number & password, plus have a copy of ZlinkW. The password is entered here and automatically used by ZbaseW when it transfers data to and from the paging terminal. This means you do not need to memorize it.
Installing the Office Software 5. Click on the OK button to save the settings exit this dialog. ZlinkW Property Fields What follows is a brief description of the fields in the ZlinkW Properties dialog box. Modem This mode of operation assumes that both the PC running ZlinkW and the paging terminal have modems attached to them. You will need to supply the phone number of the modem attached to the paging terminal and any necessary initialization string for the modem attached to the PC.
ZbaseW Communications (ZlinkW) Modem Init String This field is used to enter a modem initialization string if it is necessary to configure the modem to something other than its default settings. Autobaud Local This check box modifies the behavior of a local serial connection. It has no effect on a modem connection. Checking this box allows the computer to try other baud rates if it does not establish a connection using the baud rate selected in the baud rate field.
Installing the Office Software If you require any special dialing features in order to place an outside call through your office telephone system, consult the documentation for your modem and add the necessary characters to the dialing string. If no prefix is added, ZbaseW defaults to behavior consistent with a prefix of “B5760” (connect at 57,600 baud and then shift baud rate after connection if necessary). If other behavior is required, a different prefix should be added.
Backups program before doing so, ZbaseW will ask you to confirm that this is really what you want to do. 3. Return to the main window in ZbaseW and click the close button located in the upper right corner. Backups Please establish good backup systems and procedures from the very beginning. If you have spent several days setting up your pager customers, you probably do not want to do it again. Making backup files is the only reasonable way to avoid this.
Installing the Office Software Repeat this procedure for each paging terminal on which you need to change the pass word. If you do not follow the preceding procedure, and change more than one password at a time, or do not link up first, then at least one terminal will fail to link up the next time you access it.
Office Computer Operations Guidelines • Modem connection A modem in your PC calls the modem in your paging terminal. • Serial connection (Local Connect) A serial port in your computer is cabled directly to a serial port in the paging terminal. • IP Network connection An after-market network-to-serial convertor is attached to the maintenance port on the paging terminal.
Installing the Office Software operations. One line is used by your computer modem, and the other goes into a modem card in the paging terminal (the maintenance line discussed in the previous subtopic). If the terminal and computer are physically near each other, you should consider whether or not want to use Local Connect. The line used by your computer modem does not need to be a dedicated line.
Office Computer Operations Guidelines Database Operations This is how our system works: you make changes to your subscriber database on the office computer, using our ZbaseW software. Then you link up to the paging terminal and transfer the revised database to the paging terminal. This means that the master database resides on your office computer, not on the paging terminal.
Installing the Office Software operators, technicians, and ZbaseW operators. The classes are not a necessity - most customers simply use our manuals, easy-to-use ZbaseW software, and telephone support. The classes are usually small, so if you want to concentrate on one aspect of the system, we can usually do so. The classes run three days. If interested, contact your salesperson.
Selecting a Phone Line Trunk Cards and Connections Selecting a Phone Line This section provides information that relates to the telco side of the paging terminal. It contains detailed connection listings for the RJ21 trunk connectors located on the backplane of the paging terminal that are used to make the connections to the telephone company lines. It also tells how the trunk cards operate and how to configure a trunk card for DID, E&M, or E-E operation.
Trunk Cards and Connections TELCO Connectors A 66 type punch-down block (Zetron part number 802-0093 or equivalent) is recommended for connecting the backplane RJ21 50 pin connectors to telephone company supplied registered jacks. For End-to-End loop start, End-to-End ground start, or DID trunks, cross connect only the RING/TIP pair from the Zetron terminal to the telephone company installed jacks. This is usually one or two RJ21 type jacks supplied by the telephone company.
TELCO Connectors Model 2100 Backplane TELCO Pinouts (702-9133 Rev C - J13) J13 Pin Card Slot J13 Pin Card Slot 1 6 RING 6A Blue/White 26 6 TIP 6A White/Blue 2 6 M 6A Orange/White 27 6 E 6A White/Orange 3 6 RING 6B Green/White 28 6 TIP 6B White/Green 4 6 M 6B Brown/White 29 6 E 6B White/Brown 5 7 RING 7A Slate/White 30 7 TIP 7A White/Slate 6 7 M 7A Blue/Red 31 7 E 7A Red/Blue 7 7 RING 7B Orange/Red 32 7 TIP 7B Red/Orange 8 7 M 7B Green/Red 33
Trunk Cards and Connections Model 2200 Backplane TELCO Pinouts (702-9071 Rev C - J19) J19 Pin Card Slot J19 Pin Card Slot 1 7 RING 7A Blue/White 26 7 TIP 7A White/Blue 2 7 M 7A Orange/White 27 7 E 7A White/Orange 3 7 RING 7B Green/White 28 7 TIP 7B White/Green 4 7 M 7B Brown/White 29 7 E 7B White/Brown 5 8 RING 8A Slate/White 30 8 TIP 8A White/Slate 6 8 M 8A Blue/Red 31 8 E 8A Red/Blue 7 8 RING 8B Orange/Red 32 8 TIP 8B Red/Orange 8 8 M 8B Gree
TELCO Connectors Model 2200 Backplane TELCO Pinouts (702-9071 Rev C - J20) J13 Pin Card Slot J13 Pin Card Slot 1 12 RING 12A Blue/White 26 12 TIP 12A White/Blue 2 12 M 12A Orange/White 27 12 E 12A White/Orange 3 12 RING 12B Green/White 28 12 TIP 12B White/Green 4 12 M 12B Brown/White 29 12 E 12B White/Brown 5 13 RING 13A Slate/White 30 13 TIP 13A White/Slate 6 13 M 13A Blue/Red 31 13 E 13A Red/Blue 7 13 RING 13B Orange/Red 32 13 TIP 13B Red/Orange
Trunk Cards and Connections Model 2200 Main and Expansion Chassis Backplane Pinouts (702-9071 Rev E J23) J23 Pin Card Slot J23 Pin Card Slot 1 7 RING 7A Blue/White 26 7 TIP 7A White/Blue 2 7 RING 7B Orange/White 27 7 TIP 7B White/Orange 3 8 RING 8A Green/White 28 8 TIP 8A White/Green 4 8 RING 8B Brown/White 29 8 TIP 8B White/Brown 5 9 RING 9A Slate/White 30 9 TIP 9A White/Slate 6 9 RING 9B Blue/Red 31 9 TIP 9B Red/Blue 7 10 RING 10A Orange/Red 32 10
Adjustment Procedures Adjustment Procedures Trunk Cards (702-9037 and 702-9117) Each telephone interface line has four adjustments: audio level from the telco, audio level to the telco, and telco line balance R & C. These adjustments have been set at the factory, but usually need to be field- adjusted to match your actual phone lines.
Trunk Cards and Connections noise/static between words and when talker obviously paused) then turn the pot counterclockwise. ♦ Factory adjustment for From Tel 1. Attach a voltmeter to the FROM TEL and GND test points on the front of the trunk card. For dual trunks, be sure to attach to the A or B test points for the correct side of the dual trunk. Set the meter to measure AC volts RMS. 2. Have an assistant call into the paging system using a touch tone telephone.
Adjustment Procedures Adjustment of the hybrid circuit is important if you are using Voice Prompts (DTMF decoding improved), Alphanumeric Modem (modem detection improved), or PageSaver (DTMF decoding improved). Call Setup for Inbound Phone Lines Using a DTMF telephone, call into the line you want to adjust. (This is sometimes difficult if you have multiple telephone lines in a trunk group from the CO or PBX.
Trunk Cards and Connections DTMF DIAL: If DTMF dialing is needed on the trunk, wait about two seconds after the dial tone goes away (meaning the outbound trunk has been seized), then dial. RING BOX: If you are connecting into a Zetron Ring Box, wait for the called device to answer then DTMF dial as needed. 7. Your outbound call should complete. The called party must answer the telephone. You can talk to the called party and explain that you are going to play a 1000 Hz tone for trunk adjustment purposes.
Adjustment Procedures Dual Trunk Revision F (and later) Test Points and Kill Jumpers Figure 13: Dual Trunk Card Front Panel Test Points Rows of pins on front of card KILL A1 KILL A2 KILL B1 KILL B2 STORE FROM TEL A TO TEL A FROM TEL B TO TEL B GND • To stop the AGC on trunk A from functioning, jumper from KILL A1 to KILL A2. • To stop the AGC on trunk B from functioning, jumper from KILL B1 to KILL B2. • To store the jumper, jumper from STORE to KILL B2, or from STORE to GND.
Trunk Cards and Connections Figure 14: Dual Trunk Monitor Board (702-9598) 2 1 FROM TEL A 4 3 TO TEL A FROM TEL A TP1 TP2 6 5 FROM TEL B TO TEL TO TEL A TP3 8 7 TO TEL B BAL R 10 9 GND TRUNK A 702-9598 FROM TEL TP4 BAL C J1 TP10 AGC A SW2 AGC B FROM TEL B TP5 TP6 TP8 TEST DISABLE TP9 SW1 ENABLE GND 1 10 TO TEL B TP7 1 FROM TEL A TO TEL A FROM TEL B TO TEL B GND 10 FROM TEL TO TEL BAL R BAL C TRUNK B Dial Click Card On newer Dual Dial Click cards (rev.
Adjustment Procedures touch-tone telephone. Be sure to hang up, otherwise spurious noise and telephone line loading will change the sounds of the “clicks.” Start dialing digits while adjusting the appropriate level pot on the dial click card (see chart below). Start at the fully counterclockwise position and turn clockwise until the light on the dial click card blinks consistently with each dial click. (Actually, it blinks twice for each click). Deviations from this point are sometime necessary.
Trunk Cards and Connections Software updates may be needed: • the paging terminal software (ZPAGE) must be Version 310h0 or later; • the ZbaseW application software must be Version 310J or later; • and the Dual Trunk code must be Version 6F0 (2-way version) or later. The oparam.cds file must be set up properly for Alarm Monitoring, especially parameter 1E with value 02 to dedicate End-to-End lines to this purpose; or parameter 18 (overdial) for using DID lines for both regular paging and alarm dialing.
Adjustment Procedures When used for incoming DID calls, the 4-wire audio E&M option is usually combined with the MF option. This is commonly known as a “Type II interconnect”. There is a jumper JP1 on the 4-wire option board. The jumper is in the “A” position when the paging terminal is acting as the facility side. This is usually used for incoming calls from a telco. The jumper is in the “B” position when the paging terminal is acting as the telco side.
Trunk Cards and Connections Table 5: Nominal Voltages for Audio Daughter Board Trunk A/B JPn Position (Aud.Daughter) A B On-Hook Voltages (Idle Line State) Off-Hook Voltages (Active Line) JP1 A B M = -48 Vdc or N.O. M = 0 Vdc or N.O. M = 0 Vdc Input M = -48 Vdc Input JP3 A B E polarity = -48Vdc E polarity = GND E polarity = -48Vdc Out E polarity = GND Out JP5 A B E = N.O. E = N.C. E = CLOSED Output E = OPEN Output JP2 A B M = -48 Vdc or N.O. M = 0 Vdc or N.O.
Configuring Trunk Cards (702-9037 and 702-9117) (If a new card was added, Zetron will need to change terminal configuration files for the card to work.) Switch Settings The switches on the single or dual trunk card should be set to match the card cage slot number that the card is installed in. Revision D and later dual trunks may be addressed above 15 by removing JP5. This adds 16 to the switch address.
Trunk Cards and Connections Note The Matrix cards and Line Types are factory set for your particular installation from information obtained from your technical staff. In general, you should not have to change these settings unless your telephone line configuration changes. On the 702-9037 card, the matrix plug is a small board with six rows of connector pins. The matrix position is selected with the help of the silk-screened labels on the board and the illustration in Figure 15.
Configuring Trunk Cards (702-9037 and 702-9117) Note Rev D and later dual trunk must use Rev C and later matrix plugs. Do not install Rev C matrix plugs on Rev A - C dual trunks. Table 7 summarizes the matrix settings. Please refer to System Configuration Files on page 217 for information on how to set the Line Type for the type of telephone line. Table 7: Trunk Card Matrix Settings Summary Telco line type 702-9037 Matrix 702-9117 Matrix Central Office DID/Selct. Lvl.
Trunk Cards and Connections Configuring for DID Operation Central Office (C.O.) DID Description Phone company central offices provide a type of access called Selector Level DID (Direct Inward Dial). It is normally higher cost than end-to-end. In the case of a DID trunk, the telephone line represents a bank of sequential telephone numbers (for example 555-34XX covers the 100 numbers from 555-3400 through 555-3499).
Operator Local Station 2000 Series Paging Terminal Operating and Programming manual (025-9034-001) for more information on database operations. If the database is okay, the Terminal may be incorrectly configured for the feed digit range provided by your Telco. Contact Zetron Technical Support for assistance. Operator Local Station The local telephone may be used to perform priority paging in local and emergency situations from touch-tone telephones.
Trunk Cards and Connections 2. Remove each trunk card from the Terminal and check that the Matrix plug is in the E&E position for those trunks that should be set for end-to-end. Refer to Jumper Matrix Settings on page 87 for more details on the matrix plug. 3. You can test each line by calling into the terminal on each end-to-end telephone number. The RING light on the trunk will light when the Telco is providing AC ringing voltage to the line.
Configuring for PABX Operation Then the caller may enter the pager code. Ask your telephone expert which type of trunk you are using (describe the sequence of events above if they do not recognize the terms “senderized” or “store-and-forward”), then instruct your callers as to how to use the system. The Table 6 may assist you in interfacing the Model 2200 to the PABX for trunk access. A PABX can normally provide a loop start trunk or End-to-End overdial station line.
Trunk Cards and Connections Figure 17: PBX Tie-trunk connection diagram T Telephone PBX R TIP (Green) RING (Red) *E Model 2200 Paging Teminal Trunk Card *M *GND GROUND (Earth) * = Signal not needed for loop start tie-trunk Note Z-02 Set JP-1 on Z-bus backplane (702-9071) rev B or later to position “A” to set telco GND to system chassis.
Dual Trunk Card Memory Upgrade • If U17 is a 28-pin socket with a 28-pin RAM chip in it, then they must both be replaced. While you might be able to do this in the field, Zetron recommend that you contact the factory and arrange to return the card so that our technicians can do the work here. • If the socket in U17 is a 32-pin socket with only a 28-pin RAM chip installed, then only the RAM needs to be replaced with a larger unit. This upgrade can reasonably be accomplished in the field.
Trunk Cards and Connections 96 025-9035AA
Overview Radio System Overview This section provides information that relates to the radio side of the paging terminal. It contains detailed connection listings for the radio station connectors located on the backplane of the paging terminal that are used to make the connections to the radio transmitter equipment. It also tells how the station cards operate and how to configure the jumpers on a station card and make any necessary adjustments.
Radio System 2100 or 2200 and the transmitter does not introduce tone distortion or produce too much audio level compression, which may fool analog tone decoders. Also, note that some paging tones are very close to the 2175 Hz tone often used and removed by tone remote transmitter control equipment. Therefore, it is not recommended that tone remote control equipment be engineered into the paging system. Instead, colocate the paging terminal and the transmitter. If this is not possible, then a D.C.
Radio Connectors Model 2100 Backplane Radio Pinouts (702-9133 Rev C - J13) J13 Pin Card Slot J13 Pin Card Slot 1 6 Telco Blue/White 26 6 Telco White/Blue 2 6 Telco Orange/White 27 6 Telco White/Orange 3 6 Telco Green/White 28 6 Telco White/Green 4 6 Telco Brown/White 29 6 Telco White/Brown 5 7 Telco Slate/White 30 7 Telco White/Slate 6 7 Telco Blue/Red 31 7 Telco Red/Blue 7 7 Telco Orange/Red 32 7 Telco Red/Orange 8 7 Telco Green/Red 33 7 Te
Radio System Model 2100 Backplane Radio Pinouts (702-9133 Rev C - J14) J14 Pin Card Slot J14 Pin Card Slot Signal Name 1 9 Recv Audio Hi Blue/White 26 9 Recv Audio Lo White/Blue 2 9 DIG Mode Orange/White 27 9 Xmit Request White/Orange 3 9 Xmit Audio Hi Green/White 28 9 Xmit Audio Lo White/Green 4 9 COR/CAS Brown/White 29 9 BUSY White/Brown 5 9 Ground Slate/White 30 9 DIG Data White/Slate 6 9 ANA PTT COM Blue/Red 31 9 ANA PTT NO Red/Blue 7 9 ANA PTT NC
Radio Connectors Model 2200 Backplane Radio Pinouts (702-9071 Rev C - J19) J19 Pin Card Slot J19 Pin Card Slot 1 7 Telco Blue/White 26 7 Telco White/Blue 2 7 Telco Orange/White 27 7 Telco White/Orange 3 7 Telco Green/White 28 7 Telco White/Green 4 7 Telco Brown/White 29 7 Telco White/Brown 5 8 Telco Slate/White 30 8 Telco White/Slate 6 8 Telco Blue/Red 31 8 Telco Red/Blue 7 8 Telco Orange/Red 32 8 Telco Red/Orange 8 8 Telco Green/Red 33 8 Te
Radio System Model 2200 Backplane Radio Pinouts (702-9071 Rev C - J20) J20 Pin Card Slot J20 Pin Card Slot 1 12 Telco Blue/White 26 12 Telco White/Blue 2 12 Telco Orange/White 27 12 Telco White/Orange 3 12 Telco Green/White 28 12 Telco White/Green 4 12 Telco Brown/White 29 12 Telco White/Brown 5 13 Telco Slate/White 30 13 Telco White/Slate 6 13 Telco Blue/Red 31 13 Telco Red/Blue 7 13 Telco Orange/Red 32 13 Telco Red/Orange 8 13 Telco Green/Red
Radio Connectors Model 2200 Backplane Radio Pinouts (702-9071 Rev C - J21) J21 Pin Card Slot J21 Pin Card Slot Signal Name 1 13 Recv Audio Hi Blue/White 26 13 Recv Audio Lo White/Blue 2 13 DIG Mode Orange/White 27 13 Xmit Request White/Orange 3 13 Xmit Audio Hi Green/White 28 13 Xmit Audio Lo White/Green 4 13 COR/CAS Brown/White 29 13 BUSY White/Brown 5 13 Ground Slate/White 30 13 DIG Data White/Slate 6 13 ANA PTT COM Blue/Red 31 13 ANA PTT NO Red/Blue 7
Radio System Model 2200 Backplane Radio Pinouts (702-9071 Rev C - J22) J22 Pin Card Slot J22 Pin Card Slot Signal Name 1 15 Recv Audio Hi Blue/White 26 15 Recv Audio Lo White/Blue 2 15 DIG Mode Orange/White 27 15 Xmit Request White/Orange 3 15 Xmit Audio Hi Green/White 28 15 Xmit Audio Lo White/Green 4 15 COR/CAS Brown/White 29 15 BUSY White/Brown 5 15 Ground Slate/White 30 15 DIG Data White/Slate 6 15 ANA PTT COM Blue/Red 31 15 ANA PTT NO Red/Blue 7 15
Station Card Removal/Installation Station Card Removal/Installation Should it be necessary to remove/install a station card in the paging terminal, use the following procedure. ♦ Removing/installing a station card 1. Remove the front cover. 2. Turn off the AC power. 3. Pull on the two black, nylon, retainer latches and gently wiggle the card out of its sockets. Slide the card out of the card-cage and place it on anti-static foam.
Radio System Table 9: Station Card Switch Settings Switches 1 Model 2 Model Card Slots 91 101 132 142 15 16 1 B A B A B A 2 A B A B B A 3 A A B B B A 4 B B B B B A 5 A A A A A B 6 A A A A A A 7 A A A A A A CRT A A A A A A 2100 slots 2200 with rev B and C backplane Jumper Settings Old Station Card The jumpers on the old station card (Part No. 702-9038) are used as shown in the following table.
Station Card Removal/Installation New Station Card The jumpers on the new station card (Part No. 702-9441) are used as shown in the following table.
Radio System For a Zetron 2100 or 2200 co-located with the transmitter at the RF site, you can perform all of the adjustments yourself. ♦ Adjusting a co-located transmitter 1. Tune your communications monitor to the desired paging frequency, and page a 2tone or 5/6-tone tone & voice pager. 2. During the voice time, adjust the XMIT AUDIO to 3.5 kHz to 4.2 kHz RF deviation. 3. During the paging tones adjust the XMIT TONE level to obtain 3.5 kHz to 4.0 kHz channel deviation. 4.
Radio Signal Descriptions Radio Signal Descriptions Signal Name Purpose RECV AUDIO HI & LO Input audio from radio receiver 600W balanced audio, transformer coupled (for talkback and 2-way) DIG MODE Output tells radio to key up in digital mode, RS-232 voltage level, polarity set in oparam.cds file XMIT REQUEST Output indicates terminal would like to use radio, RS-232 voltage level, polarity set in oparam.
Radio System Signal Name Purpose AUX COM/NO/NC Extra outputs activate after XMIT REQUEST and before ANA PTT or DIG PTT. Useful as “busy” output to other control equipment sharing the radio transmitter. Relay contacts rated 30 Volts AC/DC, 1 amp or 120 VAC, 0.5 amp. CHASSIS GND Connected to protective chassis ground for cable shielding and RFI protection. Not the same as signal ground. 1 RS-232 levels: -3V to -12V DC = logic “0” +3V to +12V DC = logic “1” levels: 0 to 0.8V DC = logic “0” 2.4 to 5.
Co-located Radio Station NOTES: • Set the polarity for DIG DATA and DIG MODE in the file oparam.cds (full details on software settings can be found in System Configuration Files on page 217). Typical settings are shown in the following table. pp Meaning cc qq ... 05 Mode signal polarity 02 01 = high value for digital page 06 Digital data polarity 02 00 = inverted data • Various timing parameters such as PTT keying and analog/digital settling delay are settable in the oparam.
Radio System Co-located Motorola PURC Station Direct cable hookup between the Zetron station card (702-9038) and a co-located Motorola PURC radio transmitter is shown in Figure 20. The cable hookup depends upon whether the PURC has a “Unified” or “Non-Unified” backplane. The Motorola pin numbers refer to backplane terminal blocks.
Remote Control Options (950-9074 and 950-9111) Remote Control Options (950-9074 and 950-9111) Most radio stations for wide area paging are located at a distance from a Zetron 2000 Series Paging Terminal. Consequently, the station card (702-9038) can be equipped with options for Single Site Remote Control (950-9074) or Multiple Site Remote Control (9509111). These remote control options are compatible with Motorola PURC transmitter control shelf equipment or a Zetron Model 66 Transmitter Control Panel.
Radio System Zetron Model 66 Transmitter Control Panel At the radio site, a Zetron Model 66 Transmitter Control Panel provides the remote control receiver for both analog and digital paging control of the paging transmitter. The Model 66 is compatible with transmitters from Quintron, General Electric, Glenayre, Neutec, Spectrum, and a host of others. Direct cable hookup between the Model 66 and the radio is straightforward.
Remote Control Options (950-9074 and 950-9111) Motorola PSC/SSC/DDC Controller Typical cable hookup between the Zetron station card (702-9441) and a Motorola PURC Station Controller (PSC) or Simulcast System Controller (SSC) is shown below. Please note that a Motorola PSC or SSC requires an external 202-type modem to encode the digital paging data.
Radio System • If an SSC is not working, check that its CPA line jumper is set for CPA to CPA, not CPA to CPB.
Remote Control Options (950-9074 and 950-9111) TX Link Controllers Typical cable hookup between the Zetron station card (702-9441) and most brands of transmitter link controllers such as Quintron Omega, Microlink 20T, and Motorola DDC is shown below. For Motorola PSC or SSC TX link controller, see hookup in a previous diagram.
Radio System Quintron 1000 Exciter Hookup Figure 26: Interface to the Quintron 1000 Quintron Model 1000 Exciter TB1 STATION CARD Pin # 8 Mode Select DIG Data 9 Data XMIT Audio HI 3 Flat XMIT Audio LO 4 Flat AUX PTT N O 6 Key In D IG Mode AUX PTT COM Ground Ground Connecting Zetron 2000 Series to Glenayre Transmitter Figure 27: Interface to a Glenayre Transmitter Zetron Model 2000 Transmitter Controller GND Glenayre Transmitter TB1 (8) GND TX AUDIO HI (1) Line IN - TX AUDIO LO (2) Li
Overview Multiport Serial TAP Input Overview The Multiport Serial Card allows serial communications with a 2000 Series paging terminal. There are two basic uses for this card. The first use is alphanumeric page entry from up to eight separate serial inputs. The card is hooked up to alpha entry devices with a serial port, using either our dumb-terminal mode or iXO (TAP) paging protocol. The other use is as a TNPP interface. Refer to Multiport for TNPP and TAP Outdial on page 133, for more information.
Multiport Serial TAP Input For information on TNPP networking, please refer to Multiport for TNPP and TAP Outdial on page 133. Option Details The Multiport option consists of a Multiport card (marked 2000 Series Multiport on the front of the card), and software.
Installation and Configuration Installation and Configuration General Please call us when you are ready to install the card. STOP Warning! Never insert or remove a card in a 2000 Series paging terminal without first turning off the power! Before installing the card, we must decide which slot it will go in, which will determine the setting of the address switches on the upper front of the Multiport card.
Multiport Serial TAP Input mounting studs. Then mount the blue 50-pin connector to the studs using the supplied screws. • Run the blue cable up between the plastic card guides of the Multiport card's slot and the next slot. Pull it through enough so you will be able to plug it into the card easily. • Attach the rectangular blue cable connector to the mating 50-pin connector at the lower edge of the Multiport board.
Installation and Configuration There are two jumpers on the Multiport card, JP1 and JP2. These are not currently used for anything, and should always be left open. Software Configuration We must configure the terminal to be aware of the new card and to set it up properly. We will do this for you. Once set up, the machine will need to be rebooted to recognize the changes. For your information, the following describes what we currently do.
Multiport Serial TAP Input Multiport Configurations 950-9197 - Additional Serial Port Pair Each one of these options adds two serial ports to the 950-9196 (702-9191 card), by adding a pair of chips to the board. Table 10 shows the four possible configurations.
Installation and Configuration Table 13: Pinout for a 25-pin D-subminiature Connector on DTE (Generally Male) Pin # Signal Type Label 1 Shield Ground 2 I TX Transmit Data 3 O RX Receive Data 4 O RTS Request To Send 5 I CTS Clear To Send 6 I DSR Data Set Ready GND Signal Ground 7 1 Pins Description 8 I DCD Data Carrier Detect, Carrier Detect 20 O DTR Data Terminal Ready 22 I RI Ring Indicator 9 through 19, 21, and 23 through 25 are Unused Table 14: Pinout for 9-pin
Multiport Serial TAP Input 1A TNPP port or an Outdial TAP card may be connected to a CRT for testing purposes. 2 While the Alpha-Mate is properly a DTE, it is pinned out as a DCE. The Alpha-Mate has a built-in modem that normal would be used for telephone connection to a modem in the paging terminal. The Alpha-Mate's serial port pin-out allows it to plug into a paging terminal in place of an external modem.
Installation and Configuration Figure 28: Multiport Pinouts BLUE 6 YELLOW 5 GREEN 4 RED 3 BLACK 2 WHITE 1 2000 SERIES, TNPP OPTION, Part No. 950-9346 COLOR RED BLACK YELLOW W HITE BLU E GREEN TYPE “B” DB 25 PIN SIGNAL DESCRIPTION 1 2 GND TX RX RTS CTS GND 3 4 5 7 2000 SERIES, OUTDIAL TAP, Part No . 950 -9428 2000 SERIES, SATELLITE OPTION, Part No.
Multiport Serial TAP Input UDS 202T Modem Hookup Example Note This information is for older systems with a S66M punch-down block. This is an example of hooking up an external device to the Multiport card. Other equipment may have different pin connections. This is only an example. This shows the connection between our S66M punchdown block (using the first serial port of the Multiport card) and the UDS (Universal Data Systems, a Motorola division) Model 202T Modem.
Installation and Configuration Refer to the UDS 202T manual for further details, and to the following wiring diagrams for any details of the wiring hookup. Note You can use either the “A” or the “B” side of the S66M punchdown block.
Multiport Serial TAP Input Multiport Wire List Conn. Pin Port Num. Conn. Pin Port Num.
Installation and Configuration Octal RS-232 Cable Used with the Multiport Card Port Number RJ2EX Pin # Color Signal DB-25 Pin # 1 26 WHT/BLU GND 1 1 1 BLU/WHT GND 7 1 27 WHT/ORG TX 2 1 2 ORG/WHT RX 3 1 28 WHT/GRN RTS 4 1 3 GRN/WHT CTS 5 2 29 WHT/BLU GND 1 2 4 BLU/WHT GND 7 2 30 WHT/ORG TX 2 2 5 ORG/WHT RX 3 2 31 WHT/GRN RTS 4 2 6 GRN/WHT CTS 5 3 32 WHT/BLU GND 1 3 7 BLU/WHT GND 7 3 33 WHT/ORG TX 2 3 8 ORG/WHT RX 3 3 34 W
Multiport Serial TAP Input 132 Port Number RJ2EX Pin # Color Signal DB-25 Pin # 7 44 WHT/BLU GND 1 7 19 BLU/WHT GND 7 7 45 WHT/ORG TX 2 7 20 ORG/WHT RX 3 7 46 WHT/GRN RTS 4 7 21 GRN/WHT CTS 5 8 47 WHT/BLU GND 1 8 22 BLU/WHT GND 7 8 48 WHT/ORG TX 2 8 23 ORG/WHT RX 3 8 49 WHT/GRN RTS 4 8 24 GRN/WHT CTS 5 025-9035AA
TNPP Overview Multiport for TNPP and TAP Outdial TNPP Overview TNPP (Telocator Network Paging Protocol) provides a standard method of communicating between paging systems. On the 2000 Series Paging Terminals, it is implemented using the Multiport card running TNPP software. TNPP was designed to allow the exchange of information between paging terminals, typically this information consists of pages. TNPP is used to link cities together so paging can cover a wider area.
Multiport for TNPP and TAP Outdial The number of nodes that may be directly connected to any given terminal is not limited by the TNPP specification, but generally, vendors do not support direct connection with more than eight other nodes. There are two main modes of connecting TNPP nodes together. The simplex mode consists of a single transmitter that sends TNPP data to one or more receiving nodes.
TNPP Details The other network configuration is duplex, which allows a bi-directional exchange of data between terminals. A terminal is directly connected to one or more terminals using duplex links, one link for each node to which it connects. One terminal does not need to be directly connected to another terminal node in order to exchange data. What does matter is that there is a chain of nodes that connect the two terminals. In duplex mode, TNPP nodes pass data packets in a bucket brigade fashion.
Multiport for TNPP and TAP Outdial Types of Packets A TNPP packet may contain capcode pages, subscriber ID pages, and various types of network related information. Capcode pages include a description of the target pager, such as GSC type II-A pager, channel and zone information, and message class such as beeponly, numeric, or alpha. Because capcode pages fully describe the pager to activate, they do not access the subscriber database.
TNPP Limitations and Specifications between two systems are examples of conditions that duplex mode can detect. Packet modem radio can offer cost savings over dedicated lines, but works best with low to moderate traffic volumes. Also, note that systems that send many pages with large display messages over the network may wish to increase the packet modem's packet size, in order to increase throughput.
Multiport for TNPP and TAP Outdial The third class of addresses is any node address not selected in the other two classes. These can be considered as “unknown” node addresses. What action to take when handling an unknown address is configured on a per-port basis. The choice of action include rejecting the packet, by sending a Cancel reply, accept the packet but then ignore it, and to accept the packet and route it to one or more ports.
TNPP Limitations and Specifications Using TNPP with ZbaseW v310 and Zpage v310 Checking ZbaseW Configuration If you are upgrading to receive Satellite TNPP paging, the 950-9347 option, and do not have a duplex option (950-9346) then there are no changes or updates to ZbaseW and you do not need to check your ZbaseW configuration. If you are upgrading to include full TNPP Networking, first do any ZbaseW updates shipped as part of your upgrade. Then verify you now have Networking available.
Multiport for TNPP and TAP Outdial • If going out locally, put to what Channel(s) & Zone(s); if going back out to the network, put to which node and what address. • What priority to assign to these incoming pages (like ZbaseW priority). Please note that TNPP pages have two priority levels, ordinary and high. You may choose which ZbaseW style priorities to assign to the two network priorities. Using this information, we will set up the configuration for the terminal in the “network.cus” file.
TNPP Limitations and Specifications Multi-Node), so that they recognize that the pages we send are intended for them. Find out this address or addresses, and tell us. For all TNPP address values, please find out if they are being stated in hexadecimal (base 16) or decimal (base 10). Software Configuration Following are the differences in configuration between regular Multiport and TNPP configurations: There is a different image file, so CONFIG.CDS looks like this (example): 13 8 8tnpp8c3.
Multiport for TNPP and TAP Outdial In addition, the older versions of ZPAGE and TNPP do not serve as a node that can pass a page along to another terminal if it is not intended for us. In other words, we must be at the “end” of the network connections, not somewhere in the middle. TNPP provides for channel/zone information to be provided along with a page. Right now, we ignore this information on incoming pages, and set it to a particular default value for outgoing pages.
Format of TNPP Related Log File Postings ? NET0002 page no dest 03:49:15p 1 1,0101N - A packet addressed to node “0101” was received. The Network card was programmed to route “0101” to Central, but Central has not been programmed as how to send such pages - the RF paging information is missing. Check the network.cus file. ? 0098 page no dest 10:03:25a 1 8AL BLORKSNGV A locally originated page with “Network” destination where the entered node name was not in the network.cus file.
Multiport for TNPP and TAP Outdial Port two received an inbound packet that had an inertia value of one, and the routing for the destination indicated that the packet was to be routed out another serial port. This is caused by an error in network programming. One possibility is that this terminal should not be routing the destination, 0105 in the example, received from this port, port two in the example, back out another port.
TNPP Link Tips - UDS 202T and Leased Line Place both modems into the DATA mode by turning the switch to the DATA position. Within a second, both modems should carrier lock, shown by the lighting of their CD LEDs. Once this has been verified, confirm that carrier loss can be detected. Do this by switching one of the modems to the TALK mode - the other modem's CD LED should go dark. Placing the modem back in DATA mode will reestablish CD at the other modem.
Multiport for TNPP and TAP Outdial TAP Outdial TAP Outdial uses a Multiport serial card with an external modem to dial other paging terminals to deliver pages using TAP (Telocater Alphanumeric Protocol). When a caller enters a subscriber ID that is set up as TAP Outdial in the paging terminal, the terminal takes the message, then turns around and dials out (on a regular end-to-end phone line) to another paging service and delivers the message via TAP.
TAP Outdial often “&D0” to cause the modem to ignore the DTR line. You want to use “&D2” to enable the DTR. This causes the modem to hang up and enter the command state. Note that the command mode escape sequence can be disabled by setting S2=128, or any value between 128 and 255. For safety the escape sequence should not be disabled, putting “S2=43” in an initialization string will enable the standard escape sequence. If possible, the modem should be configured to not auto-answer incoming calls.
Multiport for TNPP and TAP Outdial The following lines are three examples of network.cus settings for outdial TAP destinations. The first will just send pages to TAP destination one. The second will send pages to TAP destination number five and to be transmitted locally on channel one, zone three. In the third example, each page will be sent to several TAP destinations. For this last example to work the subscriber must have the same database ID on all of the target paging systems.
Overview Theory of Operation Overview This section presents the theory of operation for the paging terminal. Circuit descriptions are provided for each of the cards. This section also contains a complete set of charts that describe the sequence of events that takes place when call are processed by the paging terminal (call processing charts). A complete set to timing diagrams for the telco side of the system and the radio side of the system is contained at the back of the section.
Theory of Operation preliminary set-up work and then runs the file “custboot.bat”, which sets up the Series 2000 for paging by loading the paging software from the hard disk and launching its execution. The CPU first flashes the TMP, COM B, COM A, and T4 through T1 LEDs, and then sets the T1 through T4 LEDs to reflect the positions of switches C1 through C4. The paging software then initializes each peripheral (Trunk, Station, Voice, Modem, etc.) card and loads its operating firmware from hard disk.
CPU Card (702-9176) Station cards. The SELECT light and the TEST 3 lights indicate transactions between the paging system and the interface cards. It is normal to see the Station cards blink at a faster rate than the Trunk cards in order to give outgoing paging high priority. It is also normal that the SELECT light of the Station card farthest to the right in the card cage appears on most of the time. In fact, it is blinking at the same rate but for a longer period giving the illusion of being on solid.
Theory of Operation The clock signal is a 1.544 MHz square wave that synchronizes the serial data. Eight clock pulses constitute a “slot”. Audio is converted into 8-bit words and presented in one slot. Twenty-four slots constitute a “frame”. The sync pulse marks the beginning of a frame and is one clock cycle of duration with a period of about 125 microseconds (8 kHz sampling rate). Each slot can be thought of a channel carrying unidirectional audio information (just like a radio channel).
Modem Card (802-0041) Modem Card (802-0041) A 9600 baud modem on this circuit card provides the dial-up remote port for Zetron maintenance of the 2000 Series system. Two RJ-11C connectors on edge of the card provide convenient connection points for the input telephone line and a bridged telephone. Software on the CPU card constantly polls the modem card for any incoming telephone call and connects the Zetron maintenance staff computer to the paging terminal diagnostic software system.
Theory of Operation There are a number of jumpers on the SCSI host adapter. These are pre-set at the factory and should never be changed in the field unless we have given you explicit instructions to do so. 2200EX The 2200EX chassis is under control of the 2200 main chassis through its interconnection via the 702-9204 Expand boards. The Expand boards use high-speed bus transceivers to interface with each other over a shielded cable.
Dual Trunk Card (702-9117) Rev D and Later PABX extension or C.O. End-to-End service. The E&M position is typically for PABX trunks using E&M, 2-wire audio signaling. In the GND ST position, the interface is for PABX ground start trunks. Two detectors are used on each of the two telephone lines: a loop detector and a ring detector. The ring detectors are used when in the End-to-End configuration. The loop detectors are used with loop-start, ground-start, and E & M lines.
Theory of Operation Dual Trunk Card — 4-Wire E&M (702-9318) This card is physically very similar to the standard Dual Trunk card. In fact, it uses the same printed circuit board. The difference is that it also has a daughter board mounted on it that provides the appropriate interface for 4-wire audio. This card is only used with 4-wire E&M trunk lines. The control functions of the “E” and “M” leads are the same as they were for a 2-wire E&M trunk.
Dual Dial Click Option (for 702-9117) Dual Dial Click Option (for 702-9117) In some rural areas, DTMF (tone) dialing is not normally available or used. This makes it difficult to use the Model 2200 on end-to-end telephone lines and require the caller to dial in the pager number. All that comes through from a rotary dial telephone is audible clicks from the telephone's contacts opening and closing as the dial turns.
Theory of Operation MF Decoder Option When activated by the Dual trunk software, and enabled in the configuration settings, the 78A207 MF decoder chips on the MF board will generate an interrupt to the Dual Trunk's CPU when an MF tone pair is decoded. The CPU reads the MF board's status to determine which half of the dual trunk generated the interrupt, and which MF tone pair was received. The MF board can also generate MF tones, using an 87C751 and a DAC. The MF tone frequencies are listed in Table 18.
Call Processing Flow Charts Table 20: MF Signaling Tone Frequencies Code Name Tone Pair Frequencies 1 1 700, 900 2 2 700, 1100 3 3 900, 1100 4 4 700, 1300 5 5 900, 1300 6 6 1100, 1300 7 7 700, 1500 8 8 900, 1500 9 9 1100, 1500 A 0 1300, 1500 B KP 1100, 1700 C ST 1500, 1700 D ST1 900, 1700 E ST2 1300, 1700 F ST3 700, 1700 0 — no tone Table 21: DTMF Signaling Tone Frequencies Key Tone Pair Frequencies Key Tone Pair Frequencies 1 697, 1209 9 852, 1477
Theory of Operation Central Office DID (Selector Level) Central Office Central Office draws current from Tip-Ring telephone wires Idle Condition provides battery on Ring, + battery on Tip Wink Start ? Turn Loop Light on Momentarrily reverse 48V polarity Yes Flash Answer Light Central Office sends DTMF or MF Accept feed digits from Central Office Pulse Digits? Flash Loop Light DTMF? Flash Test 1 Test 2 Subscriber Number Trunk Prefix + feed digits Check Subscriber Number Normal Battery on Ti
Call Processing Flow Charts End-to-End Loop Start (Central Office/PABX Station) End-to-End POTS Line – Ring Start Detect Ringing Voltage Ring Light on briefly Wait programmed number of rings Turn on Answer Light Close Tip -Ring to answer Wait 1 second Audio cut through No Send Beep Voice Prompt Yes Accept overdial from caller Play Overdial Voice Prompt Pulse Digits? Flash Loop Light DTMF? Flash Test 1, Test 2 Subscriber number Trunk prefix + feed digits Check Subscriber Number End Page O
Theory of Operation End-to-End Ground Start (PABX Trunk) Ground Start PABX grounds Ring line Loop light turns on Terminal detects ground and provides 48V Turn on Answer Light PABX detects 48V and connects Tip to Telco ground Terminal detects current, waits programmed delay for audio cut through No Voice Prompt Yes Play Overdial Voice Prompt Send Beep Accept overdial from caller Pulse Digits? Flash Loop Light DTMF? Flash Test 1, Test 2 Subscriber number Trunk prefix + feed digits Check Subs
Call Processing Flow Charts PABX Trunk (Tip-Ring Loop) PABX Trunk (Tip-Ring Loop) PABX draws current on Tip-Ring wires Turn on Loop light Terminal detects current, waits programmed delay for audio cut through No No PABX senderized? Voice Prompt Yes Yes Play Overdial Voice Prompt Send Beep Accept Overdial from caller Reverse 48V polarity Turn on Answer light Pulse Digits? Flash Loop Light DTMF? Flash Test 1, Test 2 Subscriber number Trunk Prefix + feed digits Check Subscriber Number End
Theory of Operation PABX Tie-Trunk (E&M) (Reverse signaling available) PABX Tie-Trunk (E&M) Terminal detects current in M-lead Pulse Digits DTMF on Tip-Ring? Turn on Loop Light Flash Loop Light Flash Test 1, Test 2 Subscriber number Trunk Prefix + feed digits Terminal connects E-lead to ground Turn on Answer Light Check Subscriber number End Page Normal Battery on Tip-Ring 164 Answer & Loop lights off 025-9035AA
Call Processing Flow Charts Operator Local Phone Operator Local Phone Detect current in Tip-Ring (Handset Lifted) Turn on Loop Light Wait 0.
Theory of Operation Note Flowcharts for Alpha, Group, Voice Prompts, and PageSavertm are described in the Operating and Programming Manual (025-9034). TELCO Signal Descriptions The interface signals between the telephone switching system and the Model 2200 and 2100 are used for different purposes on different types of telco circuits. The following charts describe the signals used for each telephone equipment type.
Simplified TELCO Configuration Schematics PABX E&M Type I Tie-Trunk (2-wire audio) Signal Name Purpose RING Paired with TIP signal. Carries balanced audio TIP Paired with RING signal.
Theory of Operation End-to-End Configuration (024-0009A) 168 025-9035AA
Simplified TELCO Configuration Schematics DID Configuration (024-0010A) 169
Theory of Operation E&M Configuration (024-0011A) 170 025-9035AA
Simplified TELCO Configuration Schematics Ground Start Configuration (024-0012A) 171
Theory of Operation Dual 4-wire Configuration (024-0100A) 172 025-9035AA
TELCO Interface Timing Diagrams TELCO Interface Timing Diagrams These diagrams show the relations between the various interface signals of the Trunk Card (702-9117) and the Telco System. The names and the timing values are described in Trunk Card OPARAM Codes on page 219. There are separate diagrams for each type of telephone circuit configuration.
Theory of Operation Figure 35: Operator Local Phone Call Initiation and Termination ON TIP/RING CURRENT OFF TCON TDIS ANSWER TIP/RING VOLTAGE IDLE Decode DTMF # TANS Process Call ON TIP/RING AUDIO OFF Z-06 Figure 36: Central Office End-to-End and PABX Station Extension Call Initiation and Termination TIP/RING ON CURRENT OFF TCON IDLE TIP/RING VOLTAGE SEIZED RINGING TANS TIP/RING AUDIO Decode DTMF # Process Call TDIS ON OFF Z-07 Figure 37: PABX E&M Type I Tie-Trunk Call Initiation and
Radio Interface Timing Diagrams Radio Interface Timing Diagrams These diagrams show the relationship between the interface signals of the Radio Interface card and the Radio Station. Signal names are described in the Radio System section. Timing values are described in the System Configuration Files section. The first three diagrams show control mode without a TX link controller unit (parameter 07 Remote Control Mode in oparam.cds is not 04).
Theory of Operation Figure 41: New Zone Selected While Keyed (Remote Control Mode = 00, 01, or 02) XMIT REQUEST ON OFF ZONE ADR 8/4/2/1 VALID INVALID AUX TREQ ON OFF TKEY + TMOD ANA PTT or DIG PTT DIG DATA or TX AUDIO ON OFF TMOD ON OFF Z-16 Figure 42: External Equipment requests with BUSY (Remote Control Mode = 00, 01, 02) XMIT REQUEST ON OFF ZONE ADR VALID INVALID 8/4/2/1 TGRANT ON AUX OFF COR/CAS or BUSY TBSY ON OFF ANA PTT or DIG PTT OFF DIG DATA or TX AUDIO OFF Note Zetron wait
Timing Diagrams for External TX Control Unit Figure 43: Key Up Sequence Analog Mode (Remote Control Mode = 04) XMIT REQUEST ON OFF ZONE ADR VALID INVALID 8/4/2/1 TREQ ON AUX OFF ANA PTT (ANA RTS) COR/CAS (ANA CTS) TKEY + TMOD ON OFF TLINK ON OFF TBSY TX AUDIO ON OFF Z-17 Note TLINK is the sum of the TX link delay, the remote TX keyup delay, and the simulcast compensation; all generated by the control unit.
Theory of Operation Figure 45: Mode Change from Analog to Digital and Back (Remote Control Mode = 04) Mode Change From Analog to Digital and Back (Remote Control Mode = 04): ANA PTT (ANA RTS) COR/CAS (ANA CTS) ON OFF TMOD ON TMOD TLINK OFF TBSY ON TX AUDIO OFF DIG PTT (DIG RTS) ON BUSY (DIG CTS) TMOD OFF TLINK ON OFF TBSY ON DIG DATA TMOD OFF Z-19 Figure 46: New Zone Selected While Keyed (Remote Control Mode = 04) XMIT REQUEST ZONE ADR 8/4/2/1 ON OFF VALID INVALID ON AUX TREQ OFF AN
Troubleshooting the Paging Terminal Troubleshooting and Repair Procedures This section contains some troubleshooting procedures that may help you if you encounter any difficulties in operating the paging terminal. The information provided covers symptoms/remedies, front panel lamp indications, progress tones, and the office computer. Troubleshooting the Paging Terminal Use the following table to help in isolating and correcting problems that may appear with the paging terminal.
Troubleshooting and Repair Procedures SYMPTOM Trunk answers overdial line but busies out after pager # entry or after answering DID line PROBLEM SOLUTION No database (D.B.
Troubleshooting the Paging Terminal SYMPTOM Transmits page but pager does not alert PROBLEM SOLUTION Incorrect capcode Edit subscriber capcode Double check 2 tone frequency with reeds in pager Incorrect function code Edit subscriber function code Insufficient R.F. dev. Adjust Station XMIT TONE pot for 3.5 kHz tone deviation Adjust Transmitter digital deviation to 4.5 kHz R.F. freq.
Troubleshooting and Repair Procedures Swapping Cards The technique of swapping cards is a good one for isolating problems. One must be careful when juggling cards around to avoid creating other problems, though. A few things to keep in mind are presented here. To swap two cards, just remove the cards and switch the DIP switch settings. If you are swapping Trunk cards, be sure the “matrix circuit” is set right.
Front Panel Lights Software Step Card Lights Action New telco call Trunk RING LOOP LOOP ANSWER TEST1 On for end-end call Blink for DID pulse On for DID DTMF Wink for DID DTMF Digit decoding New telco call Dual Trunk RING LOOP LOOP ANSWER TEST1 TEST2 On for end-end call Blink for DID pulse ON for DID DTMF Wink for DID DTMF Digit decoding Trunk A Digit decoding Trunk B Active telco call Trunk LOOP, ANSWER TEST2 TEST3 On On = audio on FROM TEL On Active telco call Dual Trunk LOOP, ANSWER TES
Troubleshooting and Repair Procedures Progress Tones Knowing what the terminal is trying to tell you is very important when it does not do what you think it should. The sound of the prompt will tell you a lot, if not exactly, what is expected or what happened. The following table describes the various audible prompts of the Series 2000 paging Terminal.
Recommended Maintenance particular telephone line or transmitter. See the printout of your operating parameters to be sure. Another variable to account for is the matrix plugs on the trunk cards. If you wish to swap a couple cards around, be sure the matrix is configured properly for that type of telephone line. The general rule is that trunk and station cards have their DIP switch set to their slot number in binary. No two trunk or station cards should have their DIP switches set the same.
Troubleshooting and Repair Procedures • If you have had a system for years, and/or it is used in an environment with a corrosive atmosphere, you may want to periodically check and clean the contacts in the system - the backplane connector contacts and the mating gold fingers on the cards; the power supply Molex connector contacts; the RJ2EX connections to the phone lines and transmitters; and perhaps even the socketed ICs on the cards.
Additional ZlinkW Troubleshooting Information Symptom Problem Computer calls, terminal answers, responds “connect” but no “ready” Connects, but says “Access denied” Solution Modem not Hayes compatible Use correct modem Noisy or too quiet line Call terminal and listen to modem tone, try different phone lines or modem Password out of sync, typically due to using different computers with ZlinkW Disable ZlinkW password temporarily.
Troubleshooting and Repair Procedures okay on the same machine without changing anything. The steps below should resolve any problem. Please note that, once configured properly for ZlinkW, other communications programs should still run without any problem. Please note that ZlinkW resets both the serial port and modem when it starts up, to work properly with the 2000 Series terminals; there is no need to configure stop bits, parity, etc. manually - ZlinkW does it automatically.
Additional ZlinkW Troubleshooting Information Figure 47: Local Connection Option Serial Cable PC Female Connector Model 2X00 Female Connector DB-25S 1 2 DB-9S — 3 Signal Shld TXD Signal N.C. Shld TXD DB-25S 1 2 3 7 8 2 5 1 RXD GND CD RXD GND CD 3 7 8 20 4 DTR DTR 20 (The Shield on pin 1 is optional; if used, it should be connected only on one end of the cable, to prevent ground loops; however, it usually does not cause problems if both ends are connected).
Troubleshooting and Repair Procedures Figure 48: External Modem Cable Modem Male Connector PC Female Connector DB-25S 1 2 3 4 5 6 7 8 20 DB-9S — 3 2 7 8 6 5 1 4 Signal Shld TXD RXD RTS CTS DSR GND CD DTR N.C. DB-25S 1 2 3 4 5 6 7 8 20 (The Shield on pin 1 is optional; if used, it should be connected only on one end of the cable, to prevent ground loops; however, it usually does not cause problems if both ends are connected). If any of these lines are missing, ZlinkW probably will not work.
Connections - or you might try AT&M0&KO&IO&H0 (works for most U.S. Robotics modems) If it is not working for you, you can edit the modem.ini file as needed. Table 22 contains reference information on these commands. The “AT” at the beginning gets the modem’s “ATtention”, then commands follow in uppercase with no spaces between them. Look in your modem user manual for more information. Table 22: Modem Initialization Commands Command Effect &C1 CD (Carrier Detect) active, not fixed or ignored.
Troubleshooting and Repair Procedures ZbaseW Setup The “setup” procedure to support communications between PC running ZbaseW and ZlinkW and the paging terminal consists of starting ZbaseW and filling in the necessary information on the Locations form. This form holds the information necessary for ZbaseW to use ZlinkW to contact the paging terminal. ♦ Filling out the Locations form: 1. Start the ZbaseW program. 2. Select the Edit tab and click on the Locations button. 3. Click on the New button. 4.
Troubleshooting ♦ Accessing ZlinkW from within ZbaseW: 1. Start the ZbaseW program. 2. Select the Comm tab and click on the ZlinkW button. 3. Wait while ZbaseW starts ZlinkW and contacts the paging terminal. 4. Enter manual ZlinkW commands at the command line prompt to accomplish your task. 5. When finished with the ZlinkW, wait until the paging terminal is idle and click on the Disconnect button in the ZlinkW menu bar. Troubleshooting Items covered in the previous sections will prevent most problems.
Troubleshooting and Repair Procedures Other Checks If you are not making connection, and you have some kind of switch on the telephone line to the terminal, for instance to switch between a desk telephone and the terminal, make sure it is in the correct position. Also, make sure there are not other devices on the line, for example FAX machines, other modems, computers, terminals, desk phones someone might pick up when they hear it ringing, etc.
Troubleshooting Software • MS-DOS ZlinkW is intended to run under MS-DOS or PC-DOS, version 2.x or 3.x. ZlinkW may not work under multi-tasking environments, or on network systems, or on operating system work-a-likes. • TSRs TSR (memory-resident or background) utility programs may cause a problem in some cases. A TSR that tried to use the same COM port as ZlinkW while linked up to the terminal would definitely cause a problem. Conflicts might arise if TSRs use too much memory for ZbaseW to run.
Troubleshooting and Repair Procedures Alternatively, if you have the Local Connect option, if someone is already using it (connected & talking to the terminal via serial port) and you try to call by modem, it will answer and disconnect. Random Link Failures • Interruptions (modem link) - do you have call waiting, call forwarding, PBX interrupt beep, or ANY condition that can break in on a call? • Ground loops (Local link) - the shield wire should be connected only at one end of the cable.
Overview Voice Storage System This section describes the voice storage system used in the paging terminal. It describes the operation of the voice system, how to install the voice card, how to set the mode switches on the card, how to use the test pins to troubleshoot the voice card, and how to upgrade the software on the card. Overview For systems requiring voice storage capacity (such as for PageSaver™), the Adaptive Differential (ADPCM) Voice Storage option (950-9061) can be installed.
Voice Storage System excessive silent gaps between words during the recording, thereby saving both voice storage and disk traffic. The Voice system does not trade capacity for message quality. Its bandwidth capability exceeds that of standard telephone lines, ensuring that the playback fidelity will be just as good as the original message. Even when recording with the Pause Compression feature turned on, audio is clean and the silent gaps are not missed.
“Old” ADPCM Card (702-9153) Audio Level No audio adjustments can or need to be made to the Voice Card. It will record audio at whatever level it goes into the card and replay it at exactly the same level. Still, audio level is a concern if the Pause Compression option is selected. The adjustment is not difficult: just make sure that the Trunk card audio level is not so high that background noise causes the Voice Card to continuously record.
Voice Storage System Address Settings The ADPCM card has address jumpers that select the I/O address for the card as shown in the following table (multiple cards share the same memory area). Jumper JP1 Meaning A = Card #1 B = Card #2 Mode Settings (ADPCM Card 702-9153) These configure options for Pause Compression rate and testing modes by using a software file that is loaded at power-on or boot-up. Consult Zetron 2000 Series Applications Engineers for specific information.
Upgrades Upgrades Software upgrades to the ADPCM Voice Card (702-9153) are made like other 2000 Series software through the maintenance modem port via telephone calls from Zetron Applications Engineers. Extra voice channels are available in sets of four channels as field upgrade kits. These kits add chips for the new channels and replace certain decoder chips. Refer to the instructions that come with the kits. Installing New ICs in the Voice Card ♦ Adding upgrade ICs 1.
Voice Storage System Adding Second ADPCM Card Requirements • The second ADPCM card must be revision G or later. If the installation is being made in a T1 system, then both cards must be revision G or later. • The 2000 Series paging terminal must be running ZPAGE version J or later. • The dual trunk cards installed must be revision E or later to support 48PCM paths.
Operation OD V16CH13.VOX V16CH13.VOX This line loads the needed VOX code onto the first and second ADPCM cards. Please note that if your second ADPCM card has less than 16 channels, the second string must be modified to reflect the actual number of channels installed. For an 8-channel card, the second string would be V8CH13.VOX. Call Zetron Technical Support if you are uncertain you have the correct vox code. The options.cus file must be configured to enable the second PCM highway.
Voice Storage System If you watch the paging system as it is powered on, you will see the Voice Card reset twice. This is normal. The first reset occurs when power is applied to all the cards. At this point, the paging terminal software is not yet running, so the Voice Card may show some rather random and harmless activity with its lights. The second reset happens after the paging terminal software has started.
Maintenance The Silence Deletion feature operates according to three characteristics that can be described as attack, decay, and audio level. The attack is how quickly the Voice Card will respond to a new sound after there has been silence. This period needs to be short enough so that speech is not clipped at the leading edges of syllables, yet long enough that random noise spikes are ignored. The value is fixed at 4.5 milliseconds.
Voice Storage System Table 27 lists the handy ZlinkW batch files, which are used to save or restore all of the voice files. These ZlinkW batch files are not provided with ZbaseW, rather, they are available on the paging terminal if needed. On older systems, we will need to send you the batch files if you wish to use them. To use any of these files, you need to copy them on to your PC first. Get into ZlinkW, and at the “+” prompt and type for instance: get yvget.
Maintenance Batch File Name Action yvtopc.zb Your Voice to your PC. * ** Copies your customized system voice files to your PC. You must first have previously saved the prompts using “yvget.zb” above. Useful for safekeeping, in case the paging terminal hard disk goes bad or is swapped out. Copies files from C:\VOICE on the paging terminal's DOS hard disk to the current (ZbaseW) directory on your PC. Typical line: get c:\voice\sys_welc sys_welc pctoyv.zb Your PC to Your Voice.
Voice Storage System To save any individual voice prompt from the voice storage system to the DOS part of the paging terminal's hard disk, the general format is: vget voice_file_name dos_file_name To put it back, do: vput dos_file_name voice_file_name Please note that the voice file names are sometimes longer than the name-length DOS supports. Therefore, you will have to shorten or rename some files.
Mirrored Drive Syncronizing (Obsolete) put p5551212 to put it to the DOS disk on the terminal, then: vput p5551212 p5551212 to transfer it to the voice storage system. Be careful if doing custom prompts - if you do lots of them, you could consume enough DOS storage to cause paging terminal trouble. Check remaining disk space with the “df” command - there should be at least one megabyte free for normal paging operations.
Voice Storage System RAID Hard Drive The RAID hard drive option was introduced in 2004 and replaces the Mirrored Drive option. The RAID hard drive consists of two high performance IDE drives housed in a special chassis that controls the drives and automatically keeps them synchronized. Both drives contain identical data and either one may serve as backup to the other. The RAID chassis presents a standard SCSI interface to the CPU and thus requires no operating system or paging software changes.
RAID Hard Drive 3. There are two threaded holes in the rear sheet metal panel of the M2200 chassis on the left side under the card slots about 1.5 inches above the EMI shelf. One is located below card slot 1 and the other is located below card slot 10. Start a screw in each hole but do not tighten at this time. 4. Install the Disk Power Cable (709-7048) into the Molex connector located at the left rear corner the EMI shelf. 5.
Voice Storage System IDE Hard Drive Installation Instructions (011-0663) ♦ Installing the IDE drive 1. The hard drive is intended to be installed into one of the two drive bays in the RAID controller chassis. There is no difference between the bays and the following steps apply to either bay. 2. Once the 2.
RAID Hard Drive 2. To copy files from old SCSI type, “copy d:\zdir\ c:\zdir”. 3. The following files should be copied: Oparam.cds Options.cus Trunks.cus Network.cus (may not be present) Events.cus (may not be present) Messages (may not be present) Group.bin (may not be present) Sdb.ptr Subs2000.
Voice Storage System ♦ Copying voice files into voice partition on RAID drive 1. Once all files are copied power system down and remove old SCSI drive. Set D1 on front of RAID drive to the UP position. 2. Power system up. 3. Run COMM/ZlinkW again and for each file you need to copy type in: “VPUT c:\v\p ” p5551212 Example: VPUT c:\v\p5551212 Note If you have a VPUT batch file type, “batchrun vput.bat” to copy all files.
RAID Hard Drive c. From NotePad, open the “vput.bat” file. Format each line of the file as follows: VPUT c:\v\ d. Save and exit. Return to the final step of Copying voice files into voice partition on RAID drive on page 214. IDE Disk Drive Duplicate Procedure (011-0665) ♦ Duplication procedure 1. Boot the paging terminal with one drive in the RAID controller chassis. Either drive may serve as the source drive.
Voice Storage System 216 025-9035AA
Overview System Configuration Files Overview This section describes the config.cds, oparam.cds, options.cus, and trunks.cus files. These files contain information about your system that is used by the microprocessor and its software to control your paging terminal. While these files are created at the factory to suit your particular needs, they are described in this section in the event you wish to change the configuration of your system.
System Configuration Files characters that cause problems. If you make changes to the file, please put a note in the history section at the top of the file describing what you did. 4. Transfer the new file back to the Terminal by getting back into ZbaseW and accessing ZlinkW again. Type the following command at the “+” prompt: + put oparam.cds 5.
OPARAM.CDS File script file stored on the hard disk. When the paging program starts up and initializes all of the Trunk and Station cards, it reads the script file - named oparam.cds - and transfers the information there to the cards. All of the programmable features have default values that have been chosen to work in most typical installations. File Format for OPARAM.CDS The script file is line-oriented: one programmable feature per line of the file.
System Configuration Files ; Trunk ; ; block 07 00 07 00 ; Trunk ; ; block 07 01 07 01 7A: 0, service code 3, no adder, 0000000 through 9999999 all valid 10 08 00 03 00 00 00 00 00 00 00 00 00 00 98 96 7F 05 09 02 01 07 01 ; DID WINK, 1 ring, 7 digits, can answer 7B: 0, service code 3, no adder, 0000000 through 9999999 all valid 10 08 00 03 00 00 00 00 00 00 00 00 00 00 98 96 7F 05 09 02 01 07 01 ; DID WINK, 1 ring, 7 digits, can answer Table 28: Trunk Card OPARAM Codes Meaning cc pp qq ...
OPARAM.CDS File Table 28: Trunk Card OPARAM Codes (continued) Meaning cc pp qq ...
System Configuration Files Table 28: Trunk Card OPARAM Codes (continued) Meaning cc pp qq ... Dial Click Timing (applies to dual trunk only) 03 15 (“cc = 03” is for newer Dual Trunk codes, Rev. 6d4 and later.) byte 1 = NOZONE - ignore click events this long after click. Default: 12 ms (0C hex) byte 2 = OKZONE - wait this long after NOZONE for another click to occur. Default: 94 ms (5E hex) Notes: 1. Programming a 0 for any dial click value leaves the setting on the dual trunk card unchanged. 2.
OPARAM.CDS File Table 28: Trunk Card OPARAM Codes (continued) Meaning cc pp qq ... Enable the PES Model 103 option 02 1E **00 Normal trunk operation 01 Model 103 enabled Note: Also requires correct trunk code, modem chip, TRUNKS.CUS settings, and line type 01. 02 Ademco Fast DTMF alarm dialer is connected.
System Configuration Files Table 28: Trunk Card OPARAM Codes (continued) Meaning Serial/modem speed cc pp 02 0B qq ... **00 = 300 baud Bell 103/CCITT V.21 **01 = 1200 baud Bell 212/CCITT V.22 02 = 9600 baud 03 = 150 baud (for TNPP compatibility) 04 = 600 baud CCITT V.22-600 05 = 2400 baud (Multiport only) 06 = 4800 baud (Multiport only) Note: You must set the baud rate BEFORE setting line type (parameter 09). Please note that CCITT vs.
OPARAM.CDS File Table 28: Trunk Card OPARAM Codes (continued) Meaning VOX disconnect cc pp 02 01 **00 = full voice time 01 = disconnect on silence 02 = disconnect on silence or regular tone (“bam analysis) 02 nn where nn = the number of tone bursts to disconnect on. range = 3 to 0A** 29 0 = Long DTMF * 1 = DTMF 1 then 2 within 1.1 seconds 2 = Long DTMF # 3 = Long DTMF * or DTMF 1 followed by 2 (within 1.
System Configuration Files Table 29: Possible Line Types Number for Line Type Name of Line Type Number of Rings has Meaning Number of Feed Digits has Meaning Line Directions Allowed Matrix Plug 00 Undefined — — — — 01 DID Immediate Start NO YES IN DID 02 DID Wink Start NO YES IN DID 03 Zetron Ring Box(6) NO YES (IN) IN & OUT DID 04 Same as 03, but NO dial tone 05 Connect to DID immediately NO NO OUT (1) 06 Connect to DID wink NO NO OUT (1) 07 Connect to a M45, M
OPARAM.CDS File TELCO, one of each to connect a M2000 to another M2000, and a 4-wire card to connect to a M49 (also preferred for M2000 to M2000 connections). 4 For old single trunks only, no longer used, except for Multiport serial cards (line type 11). 5 Special matrix plug required for single trunks. 6 Also used for Alarm Monitoring when alarm dialer is hooked directly to trunk. Refer to Theory of Operation on page 149 in this manual, for more information on TCON, TANS, and TDIS.
System Configuration Files Example: Prefix/Adder, Low Bound, High Bound for DID Line Suppose our paging terminal receives 3-digit DID service in the number ranges 644-1300 to 644-1499 and 555-1000 to 555-1199; (These are also the 7-digit subscriber id numbers that will be entered in the database). If a telephone call arrives at the telco trunk card with any three digits not in the range 000 to 199 or 300 to 499, the trunk will play the whoopwhoop! tones.
OPARAM.CDS File Station Card OPARAM Codes For Station I Card Software V7E0 and Station II Card Software V1A9. Table 32: Station Card OPARAM Codes Meaning — cc pp qq ... — — NOTE: The batching parameters: 0A, 0B, 0C, 0D, 0F, 10 and 13, are no longer used (they are used for version 300 and earlier). They are ignored if set. (reserved) 35 2-tone batch size 02 2E nn = maximum number of 2-tone pages to send from a single batch (for group calls). Default is 3B (59 decimal).
System Configuration Files Table 32: Station Card OPARAM Codes (continued) Meaning cc pp qq ... Camp on busy zone 0A 2F byte 1 = Zone to program byte 2,3 = Initial camp time for busy zone. 0-32000 sec, 0 = infinite, default = 0. byte 4,5 = camp time increment for each subsequent key attempt on a busy zone. 0-32000 sec, default = 0. byte 6,7 = maximum time to camp on a busy zone. 0-32000 sec, default = 300. Do not set to 0; make sure >= to initial camp time.
OPARAM.CDS File Table 32: Station Card OPARAM Codes (continued) Meaning cc pp qq ...
System Configuration Files Table 32: Station Card OPARAM Codes (continued) Meaning cc pp qq ...
OPARAM.CDS File Table 32: Station Card OPARAM Codes (continued) Meaning POCSAG mode cc pp qq ... 0A 26 1 = mode, 00 is normal POCSAG mode. **01 is high reliable mode with warm-up. 2-3 = 512 baud warm-up frequency Hz. Default is 750 decimal. 4-5 = 512 baud warm-up # of bits to send. Default is 300 decimal. 6-7 = 1200 baud warm-up frequency Hz. Default is 1500 decimal. 8-9 = 1200 baud warm-up # of bits to transmit. Default is 300 decimal. (Alternate) 00 = normal POCSAG mode.
System Configuration Files Table 32: Station Card OPARAM Codes (continued) Meaning Remote control mode cc pp qq ...
OPARAM.CDS File Table 32: Station Card OPARAM Codes (continued) Meaning Set Function Tone cc pp 03 1E qq ... byte 1 = Zone to set byte 2 = Function tone # per table below # name freq. 0 f1 key 1950 1 f2 key 1850 2 PL dis 2050 3 mute f2 1750 4 unmute f2 1650 5 misc. 1550 6 misc. 1450 7 wildcard 1350 8 wildcard 1250 9 wildcard 1150 A wildcard 1050 B misc. 950 C misc. 850 D misc. 750 E misc. 650 F misc.
System Configuration Files Table 32: Station Card OPARAM Codes (continued) Meaning cc pp qq ...
OPARAM.CDS File Table 32: Station Card OPARAM Codes (continued) Meaning Zone parameters cc pp qq ...
System Configuration Files Multi-port Serial Card OPARAM Codes For Multi-Port software version 8B2B Operating parameters (oparams) are a subset of those implemented in trunk cards. Refer to the Trunk Card codes in Table 28 for additional information. Please note that, the baud rate and parity must be set before setting the line type, otherwise the first logon will be at the default baud rate. Table 34: Multiport Card OPARAM Codes Meaning cc pp qq ...
OPARAM.CDS File Table 34: Multiport Card OPARAM Codes (continued) Meaning cc pp qq ... Parity, serial port 02 0C 00 = Even parity (7 bits) **default 01 = Odd parity (8 bits) 02 = No parity (8 bits) Password, setting n+1 10 nn...
System Configuration Files Table 34: Multiport Card OPARAM Codes (continued) Meaning cc pp Select Carrier Timings 05 2E bytes 1 & 2 = Carrier seen (**default = 03 E8 (hex) = 2 seconds) bytes 3 & 4 = Carrier lost (**default = 03 E8 (hex) = 2 seconds) Select DTR wait 05 2D bytes 1 & 2 = DTR low wait (**default = 1000) bytes 3 & 4 = DTR high wait (**default = 1000) Select modem hang up guard time 03 2F bytes 1 & 2 = Guard time in 0.
OPARAM.CDS File The following lines of code are an example of a Multiport card set up for TAP outdial. ; TAP Outdial - Card 14: ; ; batch dst Qlim Yellow Orange Red Scale 0E 00 0B 01 00 01 00 00 00 0F 03 84 00 02 ; NEW DEFAULT 0E 00 0B 01 01 03 00 3C 00 F0 03 84 00 1E ; OLD DEFAULT ; dst = 0, Qlim = 1, Yell = 0min, Org = 15sec, Red = 15mim, Scale = 2dec. ; dst = 1, Qlim = 3, Yell = 1min, Org = 4min, Red = 15mim, Scale = 30dec.
System Configuration Files OPARAM Programming/TNPP Networking Using Version 8TNPP8C3 The node addresses that the TNPP card will respond to for Inbound pages are set in the oparam.cds file. Unlike versions earlier than the 8TNPP8xx series, more than one node address may be selected as “our address”. Each destination node address that the TNPP card will recognize as one of its receiving addresses must have an entry in the oparam list for the card.
OPARAM Programming/TNPP Networking Using Version 8TNPP8C3 There is a special case of routing that should be noted. Any accepted packet that is addressed to the terminal's physical node ID, i.e. the “us” setting, will always be routed to Central even if that node ID or routing is not set up in the node table programming. Bit mapping is used to specify ports to route inbound packets to, as well as for specifying port to accept packets from.
System Configuration Files Inertia value to use when sending a page from Central to this node ID. May be zero for Simplex Inbound ports. Accept-from port bit mask, 16 bits as high byte, low byte. See Table 45 for bit mapping. A packet with “node ID” will be accepted for routing at all ports set “on” here. If port does not have its bit here set “on” the packet will not be routed. The reply to the sending node will be or , depending on the BAD_PORT setting in the receiving port’s options field.
OPARAM Programming/TNPP Networking Using Version 8TNPP8C3 mm Link operation mode for the port. 00 not configured 01 Simplex In (Satellite) 02 Simplex Out (Reserved, not supported) 03 Full Duplex (normal TNPP) 04 Blind Duplex (not recommended) bb Baud Rate for the port. 00 300 01 1200 this is standard for duplex 02 9600 03 150 04 600 05 2400 06 4800 oo oo Two byte field for a variety of options. These are a set of bit values ORed together. 0010 BAD_PORT - treatment of “don't accept” packets.
System Configuration Files dd dd Unknown destination handling for this port. This tells the port what to do with a packet whose destination ID has not been programmed into the card. (i.e. - packets we do not know how to route using entries in the node table). The useful values are: 0000h Reject all unknown addresses, sending a (cancel) to the connected node. Zetron terminals will log the sending or receiving of a . 8000h Accept unknown addresses, sending an to the other node.
OPARAM Programming/TNPP Networking Using Version 8TNPP8C3 Table 36: TNPP Port Timing Parameters Bytes Default Description hh 14 (2.0) hh hh 00 3C (60) T_IDLE Idle link timeout value, 0 .. 65,535 seconds. hh 0A (10) T_NRE response to ENQ timeout value, 0..255 seconds in 1 second increments. hh 06 (6) C_ENQ count. hh 0A (10) T_NRI hh 3C (60) T_NRB hh 06 (6) C_RETRY maximum retries on sending a packet, 0 .. 255 count. hh 0A (10) T_HOLD RS flag hold off time value, 0 ..
System Configuration Files pp pp Block port bit mask, 16 bits as high byte, low byte. See table above for bit mapping. A packet with this node's physical ID as its source will be blocked from being routed to any ports set “on” here, even if the packet would otherwise be routed to that port. 00 00 00 Three unused bytes Sample OPARAM.
OPARAM Programming/TNPP Networking Using Version 8TNPP8C3 The node addresses remapping uses two additional fields in a node routing entry to control remapping. The first field is used to specify the ports for which remapping is active. If the port's bit is set on then packets received at that port with the oparam line node ID as the packet destination node ID will be remapped.
System Configuration Files USA will appear as part of the satellite downlink page stream. Usually the pages set to NetUSA are destined for the same regions as the terminal wishes to receive from the downlink, so simple routing control will not suffice. There are two methods of handling this. The first is to use the remapping functions to change the destination addresses of the incoming Network USA pages to some other set of addresses.
TAP Outdial OPARAM Codes TAP Outdial OPARAM Codes For TAP outdial software version TAP8A0. Per-destination Parameters The per-destination parameters are a set of values that control the destination-specific behavior of the TAP outdial card. Table 37: TAP Outdial Per-destination Parameters Meaning Batching control cc pp 0B 01 qq ... This parameter is used to control the page-batching behavior. Byte 1 = destination number. The ID number of the destination to set the batching control values for.
System Configuration Files Table 34: TAP Outdial Per-destination Parameters (continued) Meaning Dialing Control cc pp qq ... 05 02 This parameter is used to control the dialing behavior for a given destination. Currently the parameter is used to select the baud rate to call at and the time to wait for carrier. Byte 1 = destination number. The ID number of the destination to set the Dialing and retry control values for. This must be between zero and fifteen decimal, which is 00 to 0F hex.
TAP Outdial OPARAM Codes Table 34: TAP Outdial Per-destination Parameters (continued) Meaning cc pp qq ... Number to Dial vv 03 Variable number between 3 and 43 (decimal count = 2B hex) This parameter simply sets the telephone number to dial for a given destination. Byte 1 = destination number. The ID number of the destination to set the number to dial for. This must be between zero and fifteen decimal, which is 00 to 0F hex. Bytes 2 through 42 = telephone number to dial.
System Configuration Files Table 34: TAP Outdial Per-destination Parameters (continued) Meaning Retry Control cc pp qq ... 0E 06 There are a variety of reasons that an attempt to call a destination may fail. The Outdial TAP card will retry calls to a destination, if so desired. Obviously getting a busy signal should cause a retry to that number. These settings control the retry behavior for each destination.
TAP Outdial OPARAM Codes Table 34: TAP Outdial Per-destination Parameters (continued) Meaning cc pp qq ... Session control vv 04 Variable, 09 through 10 hex. This is a set of values that have to do with determination the behavior of a TAP session, after connecting to a destination. Some control login behavior, while others apply during the sending of pages after login. Byte 1 = destination number. The ID number of the destination to set the session control values for.
System Configuration Files Table 31: TAP Outdial Per-destination Parameters (continued) Meaning cc pp qq ... Session control (continued) vv 04 Byte 8 = Seconds to wait for message go-ahead. The number of seconds to wait for the “paging go ahead” from the called system, after logging in. Logging in is the set of actions starting with sending Carriage Return to get the “ID=”, through receiving an acknowledge of the paging mode.
TAP Outdial OPARAM Codes Modem-related Parameters These are set once for the entire outdial TAP card, and apply to all destinations. All have a maximum value of 255, or 25.5 seconds. Table 38: Modem Related TAP Parameters Meaning cc pp qq ... Command Timeout 02 07 Byte 1 = Command Reply Timeout. Modem command reply timeout, 0.1 sec units. How long to wait for the modem to reply to a command. This is the maximum time any non-dialing command should take to complete. Default = 10 decimal (1 second).
System Configuration Files Table 35: Modem Related TAP Parameters (continued) Meaning Special character mappings cc pp qq ... 05 0C This controls the screening and remapping of any characters outside of the TAP legal set. Without this new parameter being programmed the outdial TAP card will filter any illegal message characters to safe values. Byte 1 = Destination number. The destination number to apply the screening/remapping on. Byte 2 = Replacement character for high bit characters.
TAP Outdial OPARAM Codes Table 39: Modem Programming Strings Parameter Code “pp” Meaning Default (in quotes) “empty” if no default FF The string used to enter a command to the modem. “” FE The null command string. “AT” FD The response to the null command. “OK” FC The string used to reset the modem. “ATZ” FB The expected response from the reset string. “OK” FA The string used to do a disconnect. empty F9 The expected response to the disconnect string.
System Configuration Files The “.CUS” Files The various “.CUS” files contain one or more lines of command text. A command line consists of a command keyword followed by one or more parameters, depending on the command. Commands and their parameters may be in upper or lower case, in this document commands will be in upper case letters. Blank lines are ignored, as is any text after a semi-colon (“;”).
The “.CUS” Files BadNumber The BadNumber command directs all calls placed to bad IDs to a particular number usually to play an explanatory announcement or direct the call to an operator. The BadNumber command sends a page to the specified ID when the number that is received: • is within the valid number blocks • (and) has no subscriber database record not even Status I or Status U The correct format for the BadNumber command line in options.
System Configuration Files ClientName The ClientName command is used to set the site name that is logged whenever the paging terminal is rebooted; this string is also shown by the ZlinkW “ver” command. Blanks and tabs following the command ClientName are skipped until a non-blank character is found, and then it and all following characters up to a total of 40 characters or the end of the line are used for the client name. Please note that any blanks in this area will be included.
The “.CUS” Files Where: = the card number (1 through 31, in base 10) of the card (typically multiport) that the CAD connects to = the unit designation (A through H) of the unit on the card that CAD is connected to = is one of the Status G pilot numbers that the consoles enter the group call on The default condition is that the command DynamicGroups is found on a line by itself. This disables the feature.
System Configuration Files condition is disabled. The default condition for the options.cus file is for FaultON to be absent. FaultON CR_Dead CR_NotRdy SDB_Probes T1_LOS CR_DEAD The paging terminal detects that a card has become unresponsive. Zpage will indicate that a card is DEAD when the “liu” command is entered at the plus prompt. CR_NOTRDY The paging terminal detects that a card was not loaded with the correct Image code.
The “.CUS” Files ignore the forwarding. When set to ALL, it means TAP, Group call, and other non-phone inputs are forwarded just like a telephone call. GroupNote The GroupNote command affects what appears on display pagers that are paged as part of a Group that is in Notify mode. If ON, the pagers will display the number called (the group pilot number) followed by the usual PageNote display. If OFF, the pagers will display only the normal Notify PageNote display.
System Configuration Files MailPurge The MailPurge command, when enabled, purges “stale mail”. It checks mailboxes to see if they contain only expired messages. Any such mailbox will be deleted, just as if the owner had called in to it. A mailbox that contains any message that is not expired will not be deleted. The purpose is to prevent the paging terminal's disk space from being consumed by unused owners (mailbox) files. This feature is enabled by selecting a non-zero value for the MailPurge setting.
The “.CUS” Files count as “half” operations. This means that an owner could do twice as many of functions “0” and/or “7” as any other owners menu actions. The default number of operations remains at two, just as with the older hardwired code. However, our current factory default is to set it to four. Maxowners nnn ; Set the maximum number of owner access ; operations to “nnn”. The value must be ; between 1 and 255.
System Configuration Files used to replace an 800 number into End-to-End lines. On End-to-End lines, the number of subscriber digits expected is the same for any pass through the call-recycling loop. MaxRecycle MaxRecycle OFF 0 MaxRecycle MaxRecycle 1 nnn ; ; ; ; ; ; ; ; do not allow call recycling (default) do not allow call recycling The default value is OFF do not allow call recycling (only 1 call) Allow a caller to perform up 'nnn'-1 recycle operations.
The “.CUS” Files modembaud nnnn where nnnn is the maximum modem speed (any of those listed above). For communications at 300 baud, the speed should be set to 300 in the above command. Otherwise, the modem may not reliably autobaud all the way down to 300 baud. ModeInit The ModemInit command is used to change the remote access ZlinkW port's modem settings. This is most useful for changing the number of rings before answer, or when CCITT modem tones are desired.
System Configuration Files MTTMk7VorD This command only effects subscribers that have been assigned Multitone Mk7 pagers set for Mode 6 (display paging) that also have the voice time parameter set to something larger than zero. MTTMk7VorD Yes ;If set to Yes, then a Multitone Mk7 page (set to ;Mode 6 with a voice time greater than zero) is ;enabled for Voice or Display paging.
The “.CUS” Files The insured Notify feature is set in the options.cus system configuration file. The Notify keyword has some new extensions to control the insurance mode. The general format is as follows: Notify [Old/Or] [IdNone/IdGroup/IdAll] [CheckInsure] [InsureTime hhh InsureSlots nnn] CheckInsure tells the paging terminal to see if a Notify mode subscriber also has an Insurance mode entry. If the subscriber does have Insure mode, then it is used to insure the display message (instead of Notify mode).
System Configuration Files • Do you want the subscribers to be able to enter switch to Insure mode, even if they have the new insured Notify? NumericAllowAlpha NumericAllowAlpha: If YES, alphanumeric input to a numeric pager will still be sent to the pager. (This usually means the pager will alert but will have garbage on the display). This is how it has worked up until now.
The “.CUS” Files PrintOnly / Traffic The printer posting and the ZlinkW Traffic command both allow the selection of which type of log posting they will display. The traffic command allows this selection by the use of options switches on its command line; however, it also has a default setting for log postings to use. These defaults may be set at system startup by using the PrintOnly, for the printer port, and Traffic, for ZlinkW traffic, options.
System Configuration Files The ZlinkW command “note” will display the current reminder settings, as well as any reminder or test pages currently active. You may disable reminder pages, and thus notify mode, by setting Reminders to zero, or by following either the Reminders or ReminderTime command with the parameter OFF. In a similar fashion, you may set the number of reminders and interval between reminder pages to their defaults by following either command with the ON parameter.
The “.CUS” Files If only one of the commands, SilenceLevel, or SilenceDuration, is given and the parameter is OFF, then pause deletion will be inactive. Likewise if one of the two commands is given and the parameter is ON then pause deletion will be active, and will use the standard values of 240 for SilenceLevel and 6 for SilenceDuration. If either command follows any Silence command and has an ON or OFF parameter, it will override the preceding Silence command.
System Configuration Files TOTALPCM 48 This command, unlike most other options.cus commands, cannot be changed without a reboot of the system. UnusedIsBlocked The UnusedIsBlocked command affects the way calls to status “U” versus status “I” records are handled. If OFF (the default), calls to status “U” records get the same treatment as calls to status “I” records (it plays the bad number prompt on systems with voice prompts). If ON, status “U” calls get fast busy only, no prompt.
The “.CUS” Files Generic Function Codes There is a capability we call Generic Function Codes. It is not in the default options.cus file; it can be added if needed. If you need the described features, contact Zetron for assistance in setting it up. This feature is most useful with Golay (GSC) pagers that have both voice and display capabilities. By using this Generic Function Code capability, callers can select to leave a voice OR a display message with each call.
System Configuration Files Table 41: Summary of Parameter Defaults Command Default Value Notes ClientName ZETRON MODEL 2200 PAGING TERMINAL — ZoneDelay 000 between each channel/zone pair Installations 1 single office site Reminders 7* PageSaver only, 2 reminder pages for subscribers in notify mode ReminderTime 15 PageSaver only, 15 minutes between Notify mode reminder pages SilenceDuration 7* ADPCM only, Pause deletion off SilenceLevel 240* ADPCM only, Pause deletion off #Enable ON
The “.
System Configuration Files ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; Note, to date, the above mechanism has only been used for HSC and Keynote (Golay) pagers. However, it is now available for all formats. Where the string "gsc" is in the PagerCodes options.
The “.CUS” Files ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; This mapping can be seen via zlink by running the "pagers" command. However, note that for POCSAG the Zpage function code is 1 less than the zbase function code. Thus if you set a pager up with function code 2 in zbase, it will log P1 in the system log.
System Configuration Files processed and they should try again later. The call is then terminated as appropriate to the line type. If the call is being rejected because of excessive delays at the transmitter (not because of lack of memory space), PageSaver subscribers may enter owner access mode by overdialing “0” during the load management prompt. Alpha entry is handled in a similar manner. Alpha entry logon is not restricted by load management.
The “.CUS” Files with no consideration to priority. If sufficient reserve memory is not available, the call is terminated. Paging delay parameters are: the queue limit (the maximum allowable number of pages queued to each channel); and the bypass priority (the minimum priority a page must have for it to bypass the paging delay limit and be accepted when the queue exceeds the maximum length at a destination). Each channel has a queue limit and one system-wide bypass priority level.
System Configuration Files Commands within TRUNKS.CUS The trunks.cus configuration file is used for Statistics and special applications. The trunk options are used to set or select various options for trunks. These trunk options are those that concern only Central software, and should not be in oparam.cds, as they do not affect the trunk cards.
The “.CUS” Files The file that is called out in the command line must be located in the voice file system and have a valid name. In addition, a blank space must be inserted between the keyword ETE and the
System Configuration Files The AlphaPriority command has four possible settings. Briefly, their meanings are: User The page will use the priority assigned in the ZbaseW subscriber record where the “Status” is set to “V”. Access The page will use the priority assigned in the ZbaseW subscriber record where the “Status” is set to “A”. (Records used to assign modem use to specific telephone numbers for incoming TAP calls).
The “.CUS” Files ANIsend ANI (automatic number identification) allows the paging terminal to identify the calling party's phone number. The ANIsend command allows the calling party's phone number to be sent to the pager in certain cases. Previously, the pager would be set off with an alert only (if Send Empty Message field was set to “Yes” in ZbaseW). In Paging and Insured modes the ANI page will only be sent if: • the trunks.
System Configuration Files LogOn tells the system to write a line to the log when the call starts showing the ANI. (This can only occur if the trunk returns an ANI.) PIon enables (PIoff disables) sending of the ANI in Paging and Insure modes. (All of the conditions described for this option must be met for this keyword to function.) NoteOn enables (NoteOff disables) the addition of the ANI to the PageNote in Notify mode. ANIsend LogOff can be used even if you have not purchased the ANI sending option.
The “.CUS” Files Either the channel or zone information may be over-ridden, without changing the other. For example the following two commands would over-ride the zones for pages on the affected trunks, without changing the channel values from those in the subscriber records.
System Configuration Files Priority The priority of pages may be set on a trunk by trunk basis using the PRIORITY command.
The “.CUS” Files the “liu” ZlinkW command. More than one card - port pair can be selected with a single trunk command, and at least one card - port pair must be specified. TRUNK 7B ; select card 7 port B ; ; now select both ports A and B on cards 10 through 13 ; TRUNK 10A 10B 11A 11B 12A 12B 13A 13B For each of the value setting commands there is a default value that all trunks will be set to before the trunks.cus file is processed. The default values remain in effect until a selection command is found.
System Configuration Files ; subscriber database WinkLimit The maximum wait time for an outbound trunk can be specified: WinkLimit For instance, WinkLimit 7 means wait a maximum of 7/10ths of a second for an outbound trunk to respond. Trunk-based Function Code Override Feature This feature may be used to send a different pager function code for calls placed on a “hot” line. The function code would cause the pager to “beep” differently; signifying that this is a priority page.
The “.CUS” Files “C” in the function code field. If the “caller” parameter is given it must be followed by one of three keywords that specify the handling of caller enter function codes: NO Caller entered function codes are ignored, they are overridden by the trunk function code, just as ordinary fixed function codes. The caller will not be prompted for a function code. This is the default if the “caller” keyword was not given. YES Caller entered function codes defeat the trunk override.
System Configuration Files Following the function digit will be the values of the “Caller” and “Group” settings. The caller field will be “Y” for “yes”, “N” for “no”, or “D” for the “default” setting. The group setting will be displayed as a “G” if Group is “yes”, or a “-” if Group is “no”. There are some changes to the log file posting as well. Posting related to a status “G” record, the group master record will have “(group)” in the CAP code field and a lower case “g” in the pager type field.
The “.CUS” Files Inbound TNPP Page Mapping This section addresses the mapping for inbound pages. Both capcode and ID pages are covered. Inbound page handling is described by entries in the INBOUND section of network.cus. These entries have three main parts, the network destination description, the TNPP block type, and the local mapping information. Blanks are used as delimiters between fields within these sections. A network destination, shown as “net-id” is a set of TNPP node ID values.
System Configuration Files • A single simple value, such as “1” or “13”. TNPP channel and zone values range from zero to sixty-three. • The key word ALL, resulting in the acceptance or matching of any value. • The key word DEFAULT. The keyword DEFAULT may be used to replace the original-destination, giving a record used to handle all TNPP channel/zone combinations that are not explicitly defined. Only one CAP DEFAULT line is permitted.
The “.CUS” Files A slightly more complex case is when a range of selected IDs maps to a single “to” destination. Thus an inbound mapping of: “INBOUND CAP 0100-0105 ALL ALL 1 3 1|1S” selects TNPP node IDs of 100 through 105, with any channel and zone values, and maps them to local RF channel one, zone one. Low priority pages are mapped to a local priority of one, while high priority pages map to a local priority of three.
System Configuration Files reference count decremented properly. The FAIL setting results in the page failing, being logged as an improper mode. The default setting is to FAIL. V310 On A V310 Database The Network destination in the subscriber record provides a character string that is a symbolic destination. This string will be searched for in a table defined by the OUTBOUND section of network.cus.
The “.CUS” Files OUTBOUND keyword is a symbol name or a secondary node ID, no local destinations should be specified here. Local paging should be set once with the matching INBOUND destination entries. This assures that a change to local paging parameters affects both locally originated and incoming network pages. Node ID is a hexadecimal number, limited to the range of 0001 to FFFF. The TNPP channel and TNPP zone values are decimal integers in the range of zero through sixtythree.
System Configuration Files but only a few lines in network.cus and oparam.cds. A second advantage of symbolic IDs is that it can be easier to assign meaning to the destinations. As an example, a system operator might have symbolic destinations of LOCAL_P5, LOCAL_P6, WIDE_P5, and WIDE_P6, for local and wide area paging for P5 and P6 pagers. One of those four destinations would be entered in a subscriber record for the Network destination.
TNPP and System Startup Events Reporting Actions Taken The paging terminal can react to an event occurrence with one or both of the following: • The FaultRelay action turns on the fault relay for two to three seconds. • The Page action sends an alphanumeric display page to the specified pager ID (usually the system operator). The page is sent at the priority level of the subscriber record. System Configuration Files Two different system configuration files control events reporting: • The events.
System Configuration Files • any text string that does not have quotes (“ “) within it is valid Custom Messages The alphanumeric messages sent to alert the system operator of an event can be customized, as shown in the format above. The custom display message consists of two parts. The custom portion of the display page is set in the events.cus file. It consists of a text string within quotes (“” field), immediately following the field.
TNPP and System Startup Events Reporting Would correspond to the following events table: Action Event Type Page StartUp FaultRelay 123-4567 “System Startup” TNPP 123-4567 “**TNPP problem**” ON In addition to the above entries, the time of the last occurrence is kept in the event table. The last occurrence information will be displayed if the event happened since the last reboot or if the -d switch is used. NETWORK.CUS The network.
System Configuration Files Table 46: Reported TNPP Events Event Keyword LinkDown LinkUp DestDown NAKexpired RSexpired Description of TNPP Event link to other node has gone down (or) powerup (immediately followed by LinkUp report) link to other node has been established destination port is down; usually ReSend tries counted out transmitted packet got too many NAKs ReSend count expired; usually link is too busy BadCRC received packet with CRC error; usually link interference CANreply other node did not
TNPP and System Startup Events Reporting Here is an example system log file fragment: - NET88DB @ 11nov94 @ 11nov94 @ 11nov94 0030 evnt port Link Down 10:53:34a * 1,5555N 10:53:30a TNPP 'Port 1 Down'Does: FaultRelay, Page, 10:53:30a TNPP Action: FaultRelay = ', Port 1 Down' succeeded. 10:53:33a TNPP Action: Page 30 = ', Port 1 Down' succeeded.
System Configuration Files 306 025-9035AA
Overview of Communication with Paging Terminal Remote Maintenance This chapter describes the operation of ZlinkW; the full-duplex Zetron communications program provided to remotely control your paging terminal. Overview of Communication with Paging Terminal The ZlinkW communications program is a full duplex, error correcting, multi-channel, Zetron proprietary, communications package. It links your office computer to the 2000 Series Paging Terminal.
Remote Maintenance Installing ZlinkW ♦ ¨ Installing ZlinkW under Windows XP: 1. Place the software distribution CD-ROM disk in the computer CD-ROM drive. 2. If the CD_ROM does not start automatically, click the Start button and select Run. 3. In the file navigation window that opens, click on the Browse button, find the CDROM drive containing the disk and click on it. 4. On the CD-ROM, find and select the file setup.exe and then click the Open button.
Configuring Communications from within ZlinkW ♦ Exiting ZlinkW: 1. You can exit the ZlinkW program by either opening the File menu and selecting the Exit option or by clicking on the window Close button in the upper right corner of the window. 2. When ZlinkW closes, you are returned either to the ZbaseW Comm tab in the main window or to the desktop, depending on where you started out from.
Remote Maintenance ZlinkW Properties Fields What follows is a brief description of the fields in the ZlinkW Properties dialog box. Modem This mode of operation assumes that both the PC running ZlinkW and the paging terminal have modems attached to them. You will need to supply the phone number of the modem attached to the paging terminal and any necessary initialization string for the modem attached to the PC.
Configuring Communications from within ZlinkW Modem Init String This field is used to enter a modem initialization string if it is necessary to configure the modem to something other than its default settings. Autobaud Local This check box modifies the behavior of a local serial connection. It has no effect on a modem connection. Checking this box allows the computer to try other baud rates if it does not establish a connection using the baud rate selected in the baud rate field.
Remote Maintenance Making a Connection from ZbaseW Making a connection with ZlinkW will most often be carried out by opening the Communications window in ZbaseW. This section covers some of the minor differences between doing this with previous versions of ZlinkW and this one. ♦ ¨ Setting up a Location for a Communications Link 1. Open the Edit menu in ZbaseW and select the Location option. 2. Click the New button to set up a new site. 3. Fill in the blanks in the lower left of the window by typing.
Making a Connection from ZbaseW Table 47: COMM Parameters for ZBASE Parameter Description Site Name The Paging Terminal Site is just a reminder name. The name will be shown each time you link up to the paging terminal. If you do not have multiple sites, you may just leave it blank. Password The Password allows for maximum security of your paging terminal data.
Remote Maintenance B0300 = 300 baud B1200 = 1200 baud B2400 = 2400 baud B4800 = 4800 baud B9600 = 9600 baud B1440 = 14,400 baud B1920 = 19,200 baud B2880 = 28,800 baud B3840 = 38,400 baud The string for specifying the baud rate and indicating that a local serial connection is in use can be entered in two ways. You could type “B3840L” or you can type “L3840”. Both strings are interpreted the same way by ZlinkW.
ZlinkW Command Reference Table 48: ZlinkW Commands Command Options/ Parameters Action ? Gives a “quick help” summary list of the commands in this table. alarms Put alarm data files MESSAGES.BIN and MESSAGES.TXT from office computer to paging terminal (only applies if you have the Alarm Monitoring option). The ZbaseW Comm Update menu item does this command for you. batchrun filename Executes a file of ZlinkW commands. Usually used by Zetron for service support services. Batch files can be nested.
Remote Maintenance Table 48: ZlinkW Commands (continued) Options/ Parameters Command Action mm-dd-yy ddmmmyy See and/or set the date in the paging terminal. Type with no options to see the date and not change it. month-day-year, all in 2 digit form day, followed by month (3 letters), followed by year del (or rm) filename \direc\file Delete specified file. specified file in specified subdirectory df x Disk free space on drive x. Defaults to main drive.
ZlinkW Command Reference Table 48: ZlinkW Commands (continued) Options/ Parameters Command liu -a -g -i -o -s loadcard card# [image_file_name] log Action Display trunk card activity Active trunks only display Group trunk information Inactive trunks only show Override information show State information (Default) Reload a card with software. Currently cannot be used on Station card. The card number is in decimal. Prints the name, size, and time stamp of the current log file.
Remote Maintenance Table 48: ZlinkW Commands (continued) Options/ Parameters Command Action mstatus Show status of mirrored voice system, if active. newsdb Command for safely transferring a new subs2000.bin subscriber database file from the office computer to the paging terminal, and then making it the current subscriber file. niu Shows status of Network Interface Units, similar to LIU command. Inbound mapping Link states Outbound mapping Status Call counts display Retrieve counts to network.
ZlinkW Command Reference Table 48: ZlinkW Commands (continued) Options/ Parameters Command pword Action l password Password log onto paging terminal. Must do this command first when ZlinkW-ing to paging terminal. Done automatically when ZlinkW is run from ZbaseW. p password The p option changes password. Must be done after logging on. The correct way to change your password is to Edit Locations, ZbaseW will then automatically issue this command, otherwise ZbaseW will become confused.
Remote Maintenance Table 48: ZlinkW Commands (continued) Options/ Parameters Command set filetype [filename] filetypes: options trunks network oparam siu -a -c -m -p -q -z snap pagetask_name Action Set operating conditions without rebooting. Filetype is as follows; filename defaults to name shown if it is not specified: Read the options.cus file & set parameters Read the trunks.cus file & set parameters Read the network.cus file & set parameters Read the oparam.
ZlinkW Command Reference Table 48: ZlinkW Commands (continued) Options/ Parameters Command Action Display paging activity currently happening on the paging terminal. This command is what the ZbaseW menu item View Traffic does. Press RETURN of ENTER to exit Traffic Mode. include All postings include only Error postings Include selected postings Exclude selected postings Flush current traffic lines Restore current traffic lines traffic -a -e -i -x -f -r vdel Delete a voice file or list of files.
Remote Maintenance The field letters and names/meanings. “C” is the standard file operation options switches (-f or -o). Ca Ce Cn Cs Ct Attributes Extension Name Size Time Filter relationship symbols. Value string should match the field being tested against. Currently Filter does not work for the Time field. < > = ! File field is greater than value. File field is less than value. File field is equal to value. File field is not equal to value.
ZlinkW Command Reference Figure 50: Typical Results for the "cards" Command (prior to ver-310J0) + c ar ds # Uni t 3 0 5 2 6 2 7 1 9 8 17 1 18 1 19 1 13 LI Us + c ar ds # Uni t 3 0 6 2 7 1 9 8 s ROM Ty pe Res t 0 6 0 D - - D 2 4 3 U P R A 2 6 3 U P R A 1 4 2 U P R A 8 8 4 U P R A 1 7 1 U P R A 1 7 1 U P R A 1 7 1 U P R A 0 NI U ar t 0 0 0 0 0 0 0 0 Fi l e 2t npp6c . i 2t r nk 6d5. 2t r nk 6d5. t r unk 4h. i 8s er 8a2. i t s t c ode4. t s t c ode4. t s t c ode4.
Remote Maintenance bit1 = 1 (voice or display capable) low 2 bits = 2 (new turbo speed of 1.
ZlinkW Command Reference Examples: + get log01 Copy the file "log01" from the paging terminal to the office computer, and store it to a file of the same name in the current directory of the office computer. + get \autoexec.bat autoexec.chk Copy the file "autoexec.bat" from the root directory (designated by the backslash "\") to a file named "autoexec.chk" in the current directory of the office computer.
Remote Maintenance In Figure 52, the Trunk column lists the liu entries by their card numbers and unit letters. Following, is either a blank area or a 1 or 2-digit number which is the trunk group as set in the TRUNKS.CUS file. For trunks not assigned a group only blanks are shown. Note Prior to version 310J0, the table produced by the liu command had a maximum of 38 entries. Also, multiport cards being used for TAP service were reported as Local Modem cards.
ZlinkW Command Reference currently inactive. The -a and -i switches are mutually exclusive, however either may be used with any of the other switches. Figure 53 shows a sample session starting with one trunk active with alpha input, followed by the reporting of an incoming call, followed by the answering and processing of that call. Note that the alpha input line has been given a trunk group number, this can be helpful in separating the origins of pages on the system.
Remote Maintenance Figure 55: Command “liu” with Switch “g” + liu -g Trunk total Group members 0 5 2 8 trunks in use 0 0 trunks trunks trunks dead offline free 0 0 5 0 0 8 When trunk routing supergroups have been set the list of those supergroups will follow the trunk grouping information.
ZlinkW Command Reference ZlinkW “ls” (Display file directory) Examples: + ls (Show short form directory.) config.cds syslog2 data3.bin trunk4.img sdb.ptr xmtr3.img subs2000.bin zpage217.com syslog.ptr syslog1 + ls /l (Show long form directory.) a--- 29oct86 6:24p 343 config.cds a--- 30oct86 1:49p 28578 data3.bin a--- 31oct86 12:14p 11 sdb.ptr a--- 24oct86 6:30p 28578 sdb2000.bin a--- 31oct86 12:16p 17 syslog.
Remote Maintenance This option reverses the usual alphabetic sequence or reverses the most-recent-first sequence to an oldest-first sequence. Files that are directories are always shown in upper case characters; all other files are always shown in lower case characters. If the usual alphabetical ordering is in effect, subdirectories will all be grouped before any of the other files.
ZlinkW Command Reference ZlinkW Mailbox This command takes a list of subscriber IDs, such as “mailbox 555-0000 5550001 5550002”, and displays mailbox related information for each subscriber.
Remote Maintenance Figure 57: The “niu” Command and Switches + + ni u Por t 0 U 1 U 2 D Las t ac t i v i t y Las t page . . .
ZlinkW Command Reference + niu -d source 2 2 2 + target 115 101 102 count 1098 2742 5634 last activity 18dec91 09:42:03a 18dec91 09:43:57a 18dec91 09:44:50a In revision 310J0 the output of the “niu -d” command was changed to better display the node ID and the current Count Purge setting.
Remote Maintenance In revision 310J0, the “niu -s” command was extended to handle reporting for more than one card. The status of each TNPP card is now listed separately. The command also reports whether each card sends and/or receives pages (satellite cards can only accept inbound pages). ZlinkW “note” Use the note command to display test and notification reminder pages. The display shows the subscriber ID for the page and the type of page (test or Reminder).
ZlinkW Command Reference ren tail group pword rename tasks files heap rmdir temp handles repeat + ? *a* cards tail (( '?' accepts wildcards same as "ls" and "vls" )) cpa date erase loadcard messages rename snap tasks traffic handles page lastboot heap repeat Note rd traffic poll cls sdb vdel getsub clreos set ver getsubs ? siu vls page snap vr lastboot The loadcard, offline, online, and handles commands are not yet implemented. Do not use these commands.
Remote Maintenance The message or messages used with the page depends on the subscriber record setting and several options to the page command. For records with a non- zero display message the default message is the subscriber ID as typed on the page command line. For records with non-zero voice time the default message will be the Zetron supplied “test_page” message, which may be re-recorded by the system operator. However these default messages may be changed using command options.
ZlinkW Command Reference The ZlinkW “note” command may be used to list the currently active test pages. Examples: Page a display pager 100 times with a counter on the display: page 1234567 -c -d9876543210 -r100 -i1 Page a voice pager once with its own custom paging/insurance voice prompt: page 5551212 -vp5551212 -r0 The -a option attempts to Align the test pages with the real-time clock. The range is 1 to 30. “-a15 -i60” would put out pages at 15 minutes after the top of each hour.
Remote Maintenance message for a display pager by putting just -d, with no name, at the end of the command line. The -p and -f options let you override the database settings for the subscriber’s Priority and FunctionCode settings, respectively. The priority value is the same as used in the database, 1-4, N, or B, e.g. -p4 for priority 4.
ZlinkW Command Reference The repeat command should not be used with the traffic command. No harm will be done, but as the traffic command also watches for a Return key to terminate it the results may be confusing. If you do type “repeat traffic” you may need to quickly press Return several times in a row in order to leave the traffic command. Also the “repeat” command should not be used with the page command, as this will result in rapid, repeated, restarting of the specified test page.
Remote Maintenance In version 310J0 three switches were added to enhance the search command. The switch -l was added to stop searching of the current file once the first match is made. The switch only affects searching within a file and each remaining file in the list is searched. The format for this switch is: + search 820-6363 -l 20070 C:\ZDIR\log00search found 2 matches The switch -c was added to allow case-sensitive comparisons to be made.
ZlinkW Command Reference with both display and voice messages will be counted under both headings. For each category a “percentage” column, marked with a percent sign, indicates the percentage that the particular message type, alert, display, and voice, are of all pages batched in that station card. The total number of characters in all batched display messages is shown in the “chars” column, while the sum of the play time of all the batched voice messages is shown under the “seconds” column.
Remote Maintenance ZlinkW “tail” (See or get the tail end of a file.) This command will return the last n lines of a file. The default is 20 lines. It is particularly useful for looking at the end of the current log file when something unexpected has just occurred on your channel. Example: + + + + log tail log01 20 xx dos type filetail tail log01 50 xx + dos type filetail Ctrl+S Shft+PrtSc See the latest log file. Assume log01 was seen with log command. See returned log file lines.
ZlinkW Command Reference When you type the traffic command, or select the “Traffic” option from the ZbaseW menu, the first line displayed may read “- ... data lost ...”. This is simply indicating that some traffic logging was not seen by you. If this message is displayed while you are in traffic it indicates that the system is performing log postings faster than the traffic command can display them. The postings are not lost; they simply are missed by the traffic display.
Remote Maintenance It is possible to ascertain some information about the origin and destination of the voice message in a temporary file by examining the file name. The meanings of the digits in the voice file name are described in the following subtopics.
ZlinkW Command Reference ZlinkW Command Switches Several general command switches were added to ZlinkW with the release of ZPAGE version 310J0. They are presented here. Date & Time Switches ZlinkW file operator commands, such as del, copy, and search, now support file date and timestamp display. The new file operator switch, -d, has three sub-switches that set the options for displaying the file details. Table 49 lists all the possible details switch combinations.
Remote Maintenance This response allows the user to exit immediately, without having to respond to the question again for each individual file. Switch Stacking ZlinkW command switches can now be stacked in any order. Previously, some of the switches would not stack. If you entered multiple switches all but the first switch would be ignored. Good examples of the new protocol are the -dts and -dst switches for file operator commands. Refer to Table 49.
Log Posting Format The next two fragments of log information are the call or action class and result. They report the type of call and the final result of that call, for some types of calls there may be additional postings. The time of completion of the action is the next field. This is the time the page actually was transmitted, or the caller hung up for owners access and similar calls. The time is followed by the priority of the call. This is a single character that matches the ZbaseW priority field.
Remote Maintenance Table 51: Changes in System Log Posting of Capcode Letters Pager Format Old Letter New Letter POCSAG 512 baud 1200 baud 2400 baud P P P P p Q Golay type IIA all other types G G T G NEC D3 D N DP6000 not supported D Each of the three POCSAG pager types are batched separately, so it is important to see them log separately. The two Golay pager types also batch and log separately. Support for the DP6000 pager format was added, as well.
Log Posting Format Table 52: Log Posting Capcode Letters Pager Format Letter 2-tone 2 5/6-tone 5 Blick B DP6000 D Golay type IIA all others T G HSC H Multitone M NEC D3 N POCSAG 512 baud 1200 baud 2400 baud P p Q Quick Call 1 Q RDS R TNPP notes not supported; D=DTMF uses “4”, “V”, & “6” not supported Overdialed And Call Recycle Posting Log posting of trunk types has been expanded to indicate overdialed and call recycled numbers.
Remote Maintenance “set” Command The log file now posts all ZlinkW set commands. This allows the system operator to check on any system configuration changes. Below are some examples of the set command, their results, and the corresponding log posts. (The first line is typed at the plus (+) prompt, and the second line is the system response.) Example 1 + set options Setting options with file 'OPTIONS.
Posting Posting Table 53: Posting Prefix Definitions Prefix (blank) Condition or Class posting successful ticket, such as page sent. . posting failed ticket, such a call to an invalid subscriber ID, no message entered when required, and so on. + comment or informational line, such as day rollover, ZlinkW sessions. - warning or undesirable conditions, such as failure to get a voice channel in time, printer port “overflow”. Calls may be dropped, but the condition should be self correcting.
Remote Maintenance Classes of Calls Call Type 352 Description alarm # Alarm dialer call (if Alarm option in use). alpha # Alpha access number called. Appears with both the login attempt and the logout or disconnect occurrence. announce An announcement was played. call Never got to a valid subscriber ID, so there is no paging or routing mode associated with the event. console Console/ZLINK activity. group # Marks the batching of a group call.
Classes of Calls Following are pages for individual subscribers within a group, shown by the leading “G” and followed by the paging mode of the group master record. The individual subscribers’ pages go out as simple pages, but are logged under the group mode. Call Type Description Bad TC value Normally should not see this, contact Zetron. Gannounce Placeholder, not used, should never actually see this. Ginsure An individual insured page within a group.
Remote Maintenance Results of Calls Sucess Results Result Type 354 Description batching Group call Master, call completed and group is being batched. CRON Q Placeholder, not currently used, should not see. deleted Voice file deleted. Custom prompt or Prompt set-up access. done Test page counted out, all done. end call End of Alpha access. Iforward Call was internally forwarded. in done Alpha session over, or test page started. in prgrs Group call taken, or alpha login.
Results of Calls Failure Results Result Type Description bad fcn Usually failed to enter needed function code. bad number Number not in database, or is status “I”. dest busy QueueLimit limit reached - queue limit for Load Management. full No room to add message to mailbox. hung up Caller hung up. no access Passcode/Security code failed. The passcode entered will be posted at right hand end of the line, “----” will be posted if the caller hung up or failed to enter a passcode in time.
Remote Maintenance Warning Results Result Type 356 Description bad CRC A TNPP packet was received with a bad CRC (bad data/noise). CAN reply The TNPP node being transmitted to responded to the packet with a . Either the other terminal has not been programmed to accept this packet's destination address, or the packet format appeared to be improper or not understood. dest down Channel dead, node offline. (Old form of above message). dst down Channel dead, node offline.
Results of Calls Error Results (Usually a ZbaseW programming error) Result Type Description not valid Talkback call to no-voice SIU. bad dest Bad channel number, TNPP destination not known. invld dest Bad channel, TNPP destination not known. (Old form of above). no channel Usually invalid override settings. no zone Usually invalid override settings. no dest The database record had no destination to which a page could be sent. This could be a side effect of having a dead station card.
Remote Maintenance Typical Bootup Sequence + *** System restart *** 19jan93 09:10:34a Unexpected hardware reset + 19jan93 09:11:28a Load management queue limit for channel 1 is now 250 + 19jan93 09:11:28a Talkback queue limit for channel 1 is now 2 + Series 2000 terminal up at 19jan93 09:11:30a + Z11885 Acme Voice Page V(zpa310g9) Oct 09 1992 16:26:51 with DOS 3.31 BIOS 05/01/92 + CPU type : Zetron combined 576K 0 fd.
Paging Traffic Display Paging Traffic Display The log files are useful for viewing the history of paging activity. If you want to see the paging traffic in real time as it flows through the system, you use the ZlinkW command traffic. This will turn your office computer into a display terminal to which the paging system sends the log messages as soon as they happen. When you have seen enough, type the quit command “q” and then answer “y” to the next question.
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Appendix A: TAP Protocol Summary This appendix describes the Telocator Alphanumeric Protocol (TAP), which is a protocol derived from the Motorola iXO protocol. This is a summary of the specification; the wording of the optional messages are Zetronspecific. For a current copy of the full specification, see the web page for the Paging Technical Committee. This can be found at: http://www.pagingcarriers.org/ptc.
Appendix A: TAP Protocol Summary Definitions Term Meaning AED Alpha Entry Device, this would be any customized terminal or PC configured to send alpha-numeric paging requests to the paging terminal M2x00 A Zetron Model 2100 or 2200 paging terminal msg optional TAP transaction messages, enabled/disabled per trunk line, default is active, the ending is part of the message Character Meaning -ASCII decimal Valuehex Control Character Carriage Return 13 0D ^M Escape 27 17 ^[
Protocol (This example does not apply for direct serial connections; in that case, the link is always active). Initial Logon Sequence Once initial handshake successful: M2x00 sends: (Displayed) — Notes AED sends: ID= AED requests attention of M2x00. — M2x00 responds and requests AED to send the logon ID sequence. If the AED does not send the within 2 seconds the M2x00 will send the “ID=” string on its own. — PG1 AED logs on without password.
Appendix A: TAP Protocol Summary Transferring Pages Once initial logon successful: M2x00 sends: (Displayed) — msg Notes AED sends: Send message to pager#. Pager # is exact # in database. Checksum is arithmetic sum of all preceding 7-bit chars in the block; the 12 LSBs of this sum are grouped into 3 4-bit nybbles, 30h added to each nybble to make 3 ASCII chars.
Protocol If the message string is longer than can be fit into one 256 character block the following method is used. M2x00 sends: (Displayed) — AED sends: reply — Notes The page starts off similar to the above example. As the entire message can not be fit within the block it is “broken” at some point that will fit. No is appended at that point, as the message field is not done, and a byte is used instead of .
Appendix A: TAP Protocol Summary After all pages have been transmitted the calling party should log off the M2x00. The following sequence happens. M2x00 sends: (Displayed) AED sends: — msg and drop carrier and hang up — Notes Entry device finished, logoff. Acknowledge logoff.
Control Codes Appendix B: ASCII Table — 7 Bit Control Codes A table of the printable ASCII characters is provided on the next page.
Appendix B: ASCII Table — 7 Bit Printable Characters 368 Dec Hex Char Dec Hex Char Dec Hex Char 32 20 space 64 40 @ 96 60 ` 33 21 ! 65 41 A 97 61 a 34 22 " 66 42 B 98 62 b 35 23 # 67 43 C 99 63 c 36 24 $ 68 44 D 100 64 d 37 25 % 69 45 E 101 65 e 38 26 & 70 46 F 102 66 f 39 27 ' 71 47 G 103 67 g 40 28 ( 72 48 H 104 68 h 41 29 ) 73 49 I 105 69 i 42 2A * 74 4A J 106 6A j 43 2B + 75 4B K 107 6B
Overview Appendix C: Decimal to HEX Conversion Overview It is easiest to convert from Decimal to Hex using a calculator. Some hand-held calculators will do this; so will some personal computer calculators such as Borland's SideKick (tm). If these are not available, you can use the following method. Find the place in the “Hex Divisors” table where your decimal number is between two decimal numbers in the table. Take the smaller decimal divisor number and divide your number by it.
Appendix C: Decimal to HEX Conversion Decimal to Hex Digit Decimal Hex 0 0 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 A 11 B 12 C 13 D 14 E 15 F Examples Example: Convert 2020 decimal to hex. 2020 Between 256 and 4096, divide by 256, gives 7.something. In decimal to hex digit table, 7 becomes 7. Write down 7 (1st (leftmost) digit). Multiply 7 * 256, gives 1792. Subtract 1792 from 2020, leaves 228. 228 Between 16 and 256, divide by 16, gives 14.something.
Examples 7 E 4 7 x 256 = 14 x 16 = 4 x 1 = 1792 + 0224 + 0004 2020 371
Appendix C: Decimal to HEX Conversion 372 025-9035AA
Index Index A adjustment procedures, 77 alignment procedure, 30 alpha messaging, trunk cards, 18 audio bandwidth, 18 audio output, telco, 18 digital encoding for station cards, 22 digital T1 interface specifications, 20 DOC registration, trunk cards, 18 DTMF detect, 18 dual trunk card memory upgrade, 94 B E backups for data files, 65 batching, station cards, 21 bootup sequence, typical, 358 C cable routing, 36 calls classes of, 352 results of, 354 classes of calls, 352 co-located Motorola PURC statio
Index L LEDs, voice storage, 23, 24 lightning protection, 17 local phone, specifications, 20 pause compression, voice storage, 23, 24 phone line, selecting, 71 posting, 351 printer option, 42 M R M2100 power supply, 16 specifications, 16 m2100 cabinet mounting, 36 M2200 power supply, 16 specifications, 16 m2200 cabinet mounting, 36 M2200EX power supply, 17 specifications, 17 m2200EX installation, 39 making a connection from ZbaseW, 312 memory upgrade for dual trunk card, 94 message length, voice storag
Index remote control, 21 signaling formats, 21 specifications, 21 station handshaking, 22 status lamps, 21 transmit audio, 22 zone select, 22 station handshaking for station cards, 22 status lamps, 18 station cards, 21 support for T1 trunks, 71 T T1 trunks, support for, 71 telco audio output, 18 telco connectors, 72 telco ground reference, 33 transmit audio for station cards, 22 trunk cards alpha messaging, 18 audio bandwidth, 18 DOC registration, 18 DTMF detect, 18 FCC registration, 18 specifications, 18
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