Specifications

Troubleshooting the Paging Terminal
179
Troubleshooting and Repair
Procedures
This section contains some troubleshooting procedures that may help you if you encounter
any difficulties in operating the paging terminal. The information provided covers
symptoms/remedies, front panel lamp indications, progress tones, and the office computer.
Troubleshooting the Paging Terminal
Use the following table to help in isolating and correcting problems that may appear with
the paging terminal.
SYMPTOM PROBLEM SOLUTION
Trunk will not answer End to End
trunk line, Ring light does not
light
Matrix not configured
Trunk not wired to lines
Telco problems
Verify matrix configuration
Verify punchdown block wiring
Verify J19 or J20 plugged in
Verify lines with telephone wired
at punchdown block
Same as above, Ring light lights Operating parameters not correct Check printout of OPARAM.CDS
Loop LED lights but no digits
from CO on DID lines, silence on
phone
Terminal not configured for Wink
CO sending MF, not DTMF
Check printout for type of DID
line, change if needed
Change CO service to DTMF or
pulse dialing; or order our MF
option
Loop LED blinks but no digits
from CO on DID lines, busy on
phone
Tip, ring reversed Reverse trunk tip/ring
Hear Whooping sound calling
DID line
Receiving invalid digits from CO Check printout for legal digits,
change if needed