User's Manual

5.2 Troubleshooting



Indicator light Solution
Error 1: Front bumper stuck.
Please clean and retry.
- The front bumper is stuck. Please tap repeatedly

relocate it to start.
Error 2: Side brush stuck. Please
clean and retry.
Robot -
Flashing Red

dirt. Please clean and retry.
Error 3: Roller brush stuck. Please
clean and retry.

dirt. Please clean the roller brush and retry.
Error 4: Wheel stuck. Please
clean and retry.


Error 6: 
Please clean, dry and retry.

it is not dry, please dry it for at least 24 hours. If it

Error 7: Wheel suspended. Please
move it to near its original
position and retry.
- The robot may be picked up or suspended, please

position and retry.
Error 8: 
clean and retry.



move it to a nearby place to start.
Error 10: Device tilted. Please

start.
- The robot is not on the level ground. Please put
the robot on the level ground and retry.
Error 11: 

Please charge it.

not on the charging base. Please charge the robot
at the charging base.
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