Technical Specs

Trouble Shooting FAQ
Noise：
Under normal operation the system will hum due to the motor, impeller and
cooling fan in operation.
Grinding noise：
The stainless steel skirt is loose. Push the stainless skirt up into the guide
groove and turn to the right until you hear a click. With the skirt secure, the
noise will go away. There also might be the chance the stirring shaft was
inadvertently bent. If this is the case, unscrew the bottom pump disk and
gently push the impeller until it is centered.
Slurping noise ：
Your pump has formed a water vortex like when you are emptying out a
bathroom sink or tub. Add more water or gently disturb water with a spoon.
There is no sure way to eliminate a vortex from forming due to the pump
rotation but usually will go away on its own.
Gurgling + Woosh noise ：
The pump is sucking air - add more water. You should also see small
bubbles in your tank.
Food damage ：
The pump’s water jet is cracking eggs or damaging fish fillets: Turn the
pump outlet to face the container wall; this will greatly temper the flow of
the pump output. It is also good practice to bag eggs to prevent them from
being “blown” around in certain containers.
System will not turn on:
Check power plug and breakers.
Low water level alarm:
Add more water – the water level can be dropped during operation by
the pump due to water turbulence.
Low water level alarm turns on after a few seconds of operation ：
Add more water – The pump generates “waves” – sometimes these waves
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