User's Guide

Table Of Contents
76
Whole page dark
• The laser toner cartridge is
installed incorrectly.
• The internal part of the laser toner
cartridge is damaged.
• Abnormal charge inside the
printer; the laser toner cartridge is
not charged.
• Ensure to install the cartridge correctly.
The toner does
not adhere to the
paper
The print media that does not meet
usage specification, such as the
media is damp or too rough.
• The inside of the printer is dirty.
• The laser toner cartridge is
damaged.
• The internal part of the printer is
damaged.
• Please use the print media within the
specification range. If you use special print
media, please print with the manual feeder
tray.
• Clean the inside of the printer.
Horizontal stripes
• The laser toner cartridge is
incorrectly installed.
• The laser toner cartridge might be
damaged.
• The internal part of the printer is
damaged.
• Ensure to install the cartridge correctly.
Note:
The faults above can be mitigated by cleaning or replacing the cartridge. If the
problem persists, please contact the customer service center. See the Three
Guarantees certificate for contact details.