Quick Start Guide

08 官方打印纸类型 Official printing paper type
普通热敏纸:不含双酚-A,在室内常温干燥无阳光直射环境下,字迹可保存时长 7/10 年。
书写速干热敏纸:不含双酚-A,可手写且油墨速干的热敏纸,在室内常温干燥无阳光直
环境下,字迹可保存时长 10 年。
*上述打印纸为印先森官方专用耗材,是印先森的专用纸张。
*若您因未使用官方专用耗材而引起打印机故障,则无法享受三包政策。
Normal thermal paper: Does not contain Bisphenol-A. The printed texts can last for 7 to 10
years if stored in a dry condition at room temperature without direct sunray.
Writable Quick-drying thermal paper: Thermal paper that does not contain Bisphenol-A, can
be written on, and dries ink quickly. The printed texts can last up to 10 years if stored in a dry
condition at room temperature without direct sunray.
*The printing papers mentioned above are official Mr.In printing papers.
*Any issues with your printer arising from using non-official printing papers will not be
covered under our warranty policy.
09 售后支持 After-sales Service
9.1 Warranty description
100% warranty within 1 year
* Although the product has undergone strict testing and quality inspection, accidents may
occur during transportation, resulting in damages to the machine. If there is any problem
with the printer, please contact us through the following methods. We have a quick response
after-sales team to solve the problem professionally.
* If the problem is still not solved through our joint efforts, we will replace you with a new
machine for free, and you need not to pay any fees. Your satisfaction makes us advance.
9.2. After-sales information
OnlineContact information:
Whatsapp : +86 13928088284 / +86 15338193665
Skype : Phomemo Team-Jessie / Phomemo Team-Helen
Customer Service phone number: +1 855 957 5321(US only)
Service time: Mon-Fri 9AM-5PM (EST) for any questions & suggestions.
Email address:support@phomemo.com
Official Website:www.phomemo.com