Warranty

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ZINUSMattress10yearWorryFreeLimitedWarranty
Zinuswarrantsyourmattressagainstdefectsinworkmanshipandmaterials.Pleasebesure
toregisteryourproductatwww.zinus.com/resources/registertoreceiveup‐to‐date
warrantyandproductinformation.Thiswarrantybecomesvalidonlyafterthereturn
windowoftheauthorizeddealerexpires.Exceptforthespecificlimitationscontained
herein,yourmattresswillbereplacedoryouwillreceiveapro‐ratedrefund,atouroption,
shouldyourmattressbefounddefectivebecauseoffaultyworkmanshiporstructural
defects.Itisunderstoodthatwarrantabledefectsdonotincludethenormalincreaseof
softnessin
thefoamthatcanoccurduringnormalbreakin,orinthecaseofvisco‐elastic
memoryfoam,alesseningofthegradualrecoveraspectofthefoam,ofwhichsuch
lessening,shoulditoccur,doesnotreducethecontinualpressurereducingandpressure
reliefpropertiesofthemattress.It
isincumbentontheconsumertomaintainaproper
foundationtoprovidetheappropriatesupportforthemattresstomaintainthiswarranty.
Useofimproperfoundations,platformsorotherbasesuponwhichthemattressisplaced,
mayresultindamagetotheproduct.Thewarrantywillbevoidedifanimproper
baseis
usedthatcausesthemattresstofail.Thiswarrantydoesnotcoveranydeteriorationofthe
foamthatresultsinanindentationoflessthan1.5inches,notassociatedwithasaginthe
foundation,boxspringorplatformormattress.Ifadefectappearsduringtheduration
of
thiswarranty,wewill,atouroption,eitherreplacethemattressorprovideapro‐rated
refund.Onlythepieceorpartdeterminedtobedefectivewillberepairedorreplaced.This
warrantyisvoidiftheproductisfoundtohavebeentamperedwithormisusedbythe
purchaser
beyondreasonablewear,andshallnotapplyiftheproducthasbeenphysically
damagedintentionallyorduetoaccidentand/orneglect,includingburns,cuts,water
damage,mold,stains,orisotherwiseabnormallysoiledorunsanitary.Ifaheatingpador
electricblanketisusedwithamemoryfoammattress,it
willvoidthiswarranty.Itis
incumbentontheconsumertoprotectthemattresswithastainresistantpad.
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Thiswarrantyisvalidonlytotheoriginalpurchaseroftheproduct,whoisthefirst
purchaseroftheproductasindicatedontheoriginalsalesreceiptorinvoiceandwho
purchased
theproductfromanauthorizeddealerasanewproduct.Theoriginalinvoiceis
requiredandistheonlyacceptableproofofpurchase,sopleaseretainyouroriginalinvoice.
Thewarrantyappliesonlywhentheproducehasbeenproperlyusedbytheoriginal
purchaseraccordingtothecareinstructions.The
LawTagmustnotberemovedfromthis
productasitidentifiestheproductregardingwarranty.RemovaloftheLawTagvoidsthis
warranty.Thiswarrantygivesyouspecificlegalrights,andyoumayhaveotherrightsthat
varyfromstatetostate.
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