Instruction Manual

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5. AID does not cover the incorrect c onfiguration or instalatio n of the software /
hardware on the part of the client, neither as a component nor as a peripheric,
included prives / controllers included.
6. The legislat ion on guarantees sets certain limits. “the guarantee does not cover
additional components such as batter ies, nor any elements that are subject to
maintena nce due to its use such as earphones”. These accessories have a 6
months guarantee.
7. Water proof bags have a 48-hour trial period, such as indicated on the product itself,
therefore once this time period is elapsed they will no longer be covered by any
guarantee.
8. Final users do not need to send us the device accessories, especially if they are not
the original ones, s ince we will not be held responsible for them.
CASES:
1. If the product is out our guarantee, the AID technical department will facilitate a
budget for the repair by fax or e-mail. Said budget will need to be authorized in
writing, sea led and signed, and the user will have to satisfy the repair fee as well as
the freight.
2. If the budget is not accepted a diagnosis fee will be charged. (6
)
3. Repairs have a 90 days guarantee, provided that the breakdown is under the s ame
concept and in the case of budgeted breakdowns alone.
B – All the freight costs for the product will be covered by AID using only the
transportation company designed by AID following the authorization procedure.
The expenses derived from incorrect or unjustified returns on the part of the client will
be covered by the client alone.
C – Any incidence detected at the moment of the reception of the m
erchandise must
be immediately notified at the AID Post-Sales Department:
[e-mail]
in compliance with Article 366 from the Code of
Commerce, AID will not consider complaints about breakages, shocks or absence of
boxes or pieces 24 hours after the delivery of the merchandise.
In the case of shipments or iginated in Canarias, Ceuta and Melilla, AID will not pay the
custom s tax nor any kind of reimbursable expenses.