manual

AID WARRANTY CONDITIONS
AID, in compliance with the Customer Protection Law (Ley 23/2003, July 10th, of Warranty in
the Sale of Consumer Goods, BOE no. 165, 11/07/2003), offers Direct Warranty to Spain and
Portugal customers for all our brands’ products: ZIPY, MUSE, NEW ONE, AC-RAYAN, TNB,
BARKAN, BRASFORMA, THE COMPLEMENTS, and GO BY ZIPY, under the following
conditions:
A – Our products have a two year warranty. During the first year original defects that may be
detected are repaired. In those cases stipulated by law, the buyer will be entitled to the
replacement of the device by a new one, provided that the defects are not due to the negligence
or exclusive fault of the buyer in handling the device. During the second year the buyer will
need to prove that the malfunctioning of the device is due to a manufacturing defect. In both
cases the warranty will apply provided that:
1. The product has been used for its destined purpose alone.
2. It was not opened, manipulated or altered in any way by someone other than the Official
Technical Service.
3. It has not undergone shock, flood, overheating, electric overcharge or any other external
circumstance that may constitute a possible reason of INVALIDATING the warranty.
4. The product will be returned to AID in proper packaging together with the receipt where the
brand and type of product, the date of the purchase, the name and address of the shop that sold it
and the reason for the malfunctioning should be clearly stated.
Any of the following circumstances invalidates the present warranty:
1. Breaking the ports, the screen or the glass.
2. Loss of liquid from the screen.
3. Wearing out, obvious marks of incorrect manipulation, unappropiate use, ill-treatment, shock,
falls, dirt, and so on.
4. The data contained in the products are under no circumstances covered by any warranty
whatsoever, nor are they to be considered during the physical repairing process of the products.
AID guarantees absolute confidentiality of the data.
5. AID does not cover the incorrect configuration or instalation of the software / hardware on