Use and Care Guide

45
Troubleshooting and FAQ
No Power
1. Check electrical connections.
2. Check that all connections to the circuit board are secure.
3. If problem still exists, the circuit board needs to be replaced.
How loud is the range hood?
A sone is measure of loudness, the higher the sone rating, the louder the sound of the
hood. The sound of one sone is comparable to that of a quiet refrigerator. Keep in mind
that other factors such as the size of the blowers can affect the loudness of the range hood.
The higher the CFM, the louder the sone rating will be.
Can my hood be ductless?
Ideally, it is better to duct your range hood to the outside, but if this is not possible, ductless
is a great alternative. Many of our range hoods do have the capability to be converted
to ductless. Ductless is when the air circulates through the carbon filter removing odors,
grease, smoke etc. The clean air is re-circulated back into your home through carbon/
charcoal filters. These filters are not reusable and will need to be changed out once every
six months, depending on cooking style and frequency.
What type of stainless steel are our hoods made of?
Our indoor stainless steel hoods are made with a 430 stainless steel. Our outdoor hoods
are made of 304 stainless steel. This type is stronger and more resistant to rust and
corrosion.
Do I need a chimney extension or a shortening kit when I purchase
my hood?
Most hoods will come with two standard telescoping chimney pieces meant for ceilings
up from 8’ to 9’ tall. A short kit is needed for ceilings 7’ to 8’ tall. A one-piece extension is
needed for ceilings 9’ to 10’ tall. A two-piece extension is needed for ceilings 10’ to 12’
tall. Selected hoods come with one chimney piece for ceilings ranging from 9’ to 12’ tall.
Ensure you check the chimney dimensions for your hood under the product specifications
beforehand.