Installation Guide and Users Manual

49
troubleshooting
Check your problem by using the chart below and try the solutions for each
problem. If the microwave oven still does not work properly, contact the nearest
authorized service center.
Trouble Possible Cause Possible Remedy
Oven won’t
start
Electrical cord is unplugged.
Door is open.
Wrong operation is set.
Plug into the outlet.
Close the door and retry.
Check instructions.
Arcing or
sparking
Materials to be avoided in
microwave oven were used.
The oven is operated when empty.
Spilled food remains in cavity.
Use microwave-safe cookware
only.
Do not operate with oven empty.
Clean cavity with wet towel.
Unevenly
cooked food
Materials to be avoided in
microwave oven were used.
Food is not defrosted completely.
Cooking time, power level is not
suitable.
Food is not turned or stirred.
Use microwave-safe cookware only.
Completely defrost food.
Use correct cooking time, power level.
Turn or stir food.
Overcooked
foods
Cooking time and/or power level is
not suitable.
Use correct cooking time and/or
power level.
Undercooked
food
Materials to be avoided in
microwave were used.
Oven ventilation ports are restricted.
Cooking time and/or power level
is not suitable. Food is not turned or
stirred.
Use correct cooking time and/or
power level.
Check to see that oven ventilation
ports are not restricted. Use correct
cooking time and/or power level.
Turn or stir food.
Improper
Defrosting
Materials to be avoided in
microwave were used.
Cooking time, power level is not
suitable.
Food is not turned or stirred.
Use microwave-safe cookware
only.
Use correct cooking time, power
level.
Turn or stir food.