Installation and User Manual
2120
Maintaining the Range
CLEANING YOUR RANGE
•  Cleaning after Installation: Use a stainless steel cleaning product or wipe to 
eliminate the glue residues of the protection film after removal.
•  Cleaning the Worktop: Periodically clean the burner heads, the cast iron pan 
supports, and the burner caps using warm water. Remove burner food and fat 
residues with a rubber spatula.
•  Cleaning Stainless Steel: For the best results, use a stainless steel cleaner product 
with a soft sponge or cloth with a warm soap and water solution. Never use 
abrasive powders or liquids.
•  Cleaning the Burner Caps: Lift the burner caps from the burner heads and wash 
them in a warm soap and water solution. Dry thoroughly before using them 
again. Before reinstalling them on the burner head, check that the gas flow holes 
are not clogged with food residues or cleaning products.
•  Cleaning Porcelain: Porcelain parts should be cleaned frequently with warm 
soap and water solution applied with a soft sponge or wipe. Never use abrasive 
powders or liquids! Do not leave acid or alkaline substances on the porcelain 
parts (such as vinegar, lemon juice, salt, tomato sauce etc.) Use a rubber spatula 
to remove fat residues.
During cleaning operation, never move the appliance from its original 
installation position. Never use abrasive cleaners! Scratches on the stainless 
steel surfaces are permanent. Do NOT clean the range when hot! 
WARNING
Troubleshooting
Troubleshooting
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE
Igniters are not sparking
Rangetop is not connected to electrical power. 
Check power circuit breaker, wiring, and fuses. If 
all electrical components are properly installed, call 
customer support.
Burner does not ignite
Gas supply valve is in the “OFF” position or gas 
supply is interrupted.
Igniter sparking taut; no 
flame ignition
Burner ports are clogged or the unit is not set to the 
appropriate gas type. Call customer service at
1-614-777-5004.
Burner ignites but flame is 
large, distorted, or yellow
The air quality of the room is affecting the flame
color. Ensure that there are no candles, cleaning 
products, etc. in the room.
Low flames and longer 
cooking times
The propane conversion procedure may not have 
been performed properly. Check that all orifices are 
correctly placed. If not, contact your installer.
Brass burners changed 
color
Brass burners naturally oxidize over time and form a 
patina that is a beautiful deep brass hue. This process 
ensures our brass burners are corrosion resistant and 
is not cause for a return.
Need additional information? Scan 
the QR code to view the most up-to-
date version of our user manual and 
installation guide.
MAINTENANCE AND CLEANING










