Warranty
They will not tolerate power surges outside these limits nor will they withstand lightning
strikes.
4. Without limiting 3 above, products sold by Zodiac Australia are designed for use with
swimming pool water balanced in accordance with Australian Standard AS3633-1989
with a pH range of 7.0 - 7.8. Maximum chlorine readings should not exceed 4ppm.
Where pool water is not maintained within these parameters, Zodiac Australia will not be
responsible under this express warranty for any resulting damage, including damage
caused by corrosion, scaling or stress loading.
5. Replacement parts supplied under this express warranty are warranted to be free from
defects in materials and workmanship for the remainder of the warranty period or for 12
months from the supply of the replacement, whichever is longer.
6. Warranty claims relating to replacement of the electrodes for LM series, C series, Duo
Clear and D series chlorinators are subject to the following pro-rata pricing procedure.
The Purchaser must pay for the replacement electrode a proportion of the cost equal to
that proportion of the warranty period during which the original electrode functioned
effectively. The warranty period for the replacement electrode is the remainder of the
warranty period for the original electrode or 12 months from the supply of the
replacement, whichever is longer. The Purchaser must pay full cost for any replacement
electrodes after the first replacement.
Product warranty registration
A:
Register your Zodiac product today to ensure we can provide you with the best possible after
sales support if required. Click here to register your Zodiac products.
How to make a warranty claim
A:
Should you have a product issue your first point of contact should be the retailer that sold you the
product. Many of the calls our After Sales team receives relate to installation issues that should
be addressed by the retailer. If there is a genuine issue with the product and you need to make a
warranty claim call Zodiac Australia Customer Service on 1800 688 552 or email us
at apac.aftersales@zodiac.com. You will obtain a warranty ID number which is used to track the
progress of your claim.
Additional guarantees, rights and remedies
A:
In Australia, consumers are provided addition protection by guarantees under Australian
Consumer Law. The benefits of the Zodiac warranty are in addition to rights and remedies
offered under the Australian Consumer Law. The Australian Consumer Law act entitles you to a