User Manual

3
2017 Zodiac Pool Systems, Inc. Product Catalog
Contact Information/Customer Operations
Regionalized Pool Professional Support
Whenever you need support on any Zodiac
®
product, program or service, you will work with your own
dedicated team of professionals. They will get to know you, your area and your business. Service has
never been so personal, and so simple!
Call 800-822-7933 and enter the 4-digit extension for your region. Then, select from the following
three options: Technical Support, order status or general product questions, or Zodiac Premium. Your
extension is for pool professionals only. It is critically important that you do NOT supply your extension
to pool owners.
If you are in this region
Use this
EXT. Email Address
Customer
Support Hours
Technical
Support Hours
SOUTHEAST: FL, GA, SC, NC 3500 [e-mail] 6:00–4:30 Pacific 5:00–3:00 Pacific
NORTH: CT, DE, OH, IA, IL, IN, KS, MA,
MD, ME, MI, MO, MN, ND, NE, NH, NJ,
NY, PA, RI, SD, VA, VT, WI, WV
3600 [e-mail] 6:00–3:00 Pacific 5:00–3:00 Pacific
SOUTH: AL, AR, KY, LA, MS, OK, TN, TX 3700 [e-mail] 7:30–4:30 Pacific 6:00–4:00 Pacific
WEST: AK, AZ, CA, CO, ID, MT, NV, NM,
OR, UT, WA, WY, and HI
3800 [e-mail] 8:00–5:00 Pacific 7:00–5:00 Pacific
INTERNATIONAL
4000 [e-mail] 7:00–4:00 Pacific 5:00–2:00 Pacific
At least two representatives in each region will provide support via live chat. To start a chat, simply visit
zodiacpoolsystems.com and click on the “Support” tab.