Warranty

ZOJIRUSHI AMERICA CORPORATION ('ZOJIRUSHI') warrants this product against defects in materials and
workmanship for a period of one year from the date of original retail purchase. Commercial products
have a six month warranty from the date of purchase. In both cases, a copy of the purchase receipt is
required.
If there is a manufacturing defect, ZOJIRUSHI will repair the product with new or rebuilt parts at no
charge to you in the U.S.A. and Canada, provided you return the product during the warranty period to
one of the following: the authorized ZOJIRUSHI dealer from whom this was purchased, a ZOJIRUSHI
authorized service center, or ZOJIRUSHI. Please call toll free 1-800-733-6270 for assistance. This
warranty does not include packaging fees.
When returning the product, include your name, address, daytime telephone number, a description of
the problem and a copy of the dated sales slip or receipt of purchase. No warranty work can be
performed without all of this information.
Should ZOJIRUSHI determine that the product is not defective, is not covered by warranty or is outside
of the warranty term, ZOJIRUSHI shall return the product to you at your expense without being repaired
or replaced.
ZOJIRUSHI specifically excludes from this warranty all non-electric/mechanical attachments, accessories
and disposable parts. These items may include but is not exclusive to measuring cups, measuring
spoons, inner cooking pans, power cords and plugs.
Also this warranty does not apply if the product has been damaged by accident, abuse, misuse, or
misapplication; has been altered or modified without the written permission from ZOJIRUSHI; has been
serviced by a non-authorized service center; has not been properly maintained or operated according to
the operation manual; has been used for commercial, non-household purposes; was not imported by
ZOJIRUSHI; was not manufactured according to the specifications of the United States or Canadian
market; has been damaged by accidental, improper installation or neglect; or if the lot number on the
product has been removed or defaced.
ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF THE ORIGINAL
RETAIL PURCHASE OF THIS PRODUCT.
Properly pack the product (preferably in the original carton) so as to prevent damage to the product in
transit.
All repaired products shall be warranted for the remaining term of the original warranty.
ZOJIRUSHI IS NOT RESPONSIBLE OR LIABLE FOR ANY LOSS, INCONVENIENCE OR DAMAGE, WHETHER
SPECIAL, DIRECT, INCIDENTAL, CONSEQUENTIAL, OR OTHERWISE, AND WHETHER KNOWN OR SHOULD
HAVE BEEN KNOWN TO ZOJIRUSHI, INCLUDING LOST PROFITS, GOODWILL, DAMAGE TO OR
REPLACEMENT OF OTHER EQUIPMENT AND PROPERTY AND PERSONAL INJURY RESULTING FROM ANY

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