UTR-20 Assembly Instructions

20
ZOMEWORKS TRACK RACK
TM
Limited Warranty
Zomeworks Corporation guarantees, to the original owner, its Track Rack™ passive solar tracker and fixed
racks against defects in materials and workmanship for TEN YEARS from date of purchase. Shock absorbers
and Bearings are warranted against defects in materials and workmanship for TWO YEARS from date of
purchase. An extended warranty for shock absorbers and bearings is available; please contact Zomeworks
Corporation for details.
This warranty is limited to the repair or replacement of the Track Rack™ in compliance with the instructions
provided by Zomeworks. IT IS THE OWNER’S RESPONSIBILITY TO GREASE THE BEARINGS AT
LEAST TWICE PER YEAR.
Some problems can be solved with a simple on site adjustment. Please contact Zomeworks Corporation at the
address and phone number below before returning your product. You must have an RMA number to return the
product for warranty repair. If possible, return only the parts that are defective or damaged. Reuse your
original packing material, if it’s available, or call the factory for further instructions.
IT IS THE OWNER’S RESPONSIBILITY TO CHECK FOR DAMAGED OR MISSING PARTS
IMMEDIATELY UPON RECEIPT OF THE TRACK RACK™. Freight claims are time sensitive and
require immediate notice. If the packaging is damaged, write this on the receipt (freight bill) and have the
driver initial this. Use this information to contact your freight carrier when damage is noticed.
Upon receipt of a defective part(s), freight pre-paid, Zomeworks will determine whether the defect was caused
in manufacturing. If so, the part(s) will be repaired or replaced at no charge to the customer, and will be
returned freight pre-paid. If the damage is not a manufacturing defect, the factory will contact the customer
before any repairs are made. Original owners should contact their dealer if an immediate replacement part(s)
are needed. Individuals contacting Zomeworks Corporation desiring immediate replacement part will be
required to provide Zomeworks Corporation with a valid credit card number to be charged for the replacement
part(s). Zomeworks Corporation will credit the valid credit card upon receipt of the warranted returned part(s)
from the individual.
This warranty does not cover rusting of the steel due to a corrosive environment (such as salt air). Standard
Track Racks™ are painted mild steel and will require maintenance. It is the owner’s responsibility to maintain
the paint on the Track Rack™ in order to protect the steel against corrosion. For corrosive environments,
Zomeworks Corporation can manufacture the Track Racks™ with an epoxy primer.
Limitations on Warranty
The above ten-year and two-year warranties are the only warranties and remedies provided by Zomeworks to
user. Zomeworks disclaims all implied warranties of merchantability and fitness. In no event shall Zomeworks
be liable for consequential or incidental losses or damages under any theory of liability, except to the extent that
this limitation is found to be unenforceable under applicable state law. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so this exclusion may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights that vary from state to state.
1011 Sawmill Rd. NW, PO Box 25805, Albuquerque, NM 87125 USA
[phone] / [phone] / FAX [phone]
E-mail [e-mail]