Specifications

KVM Switch User’s Guide
27
Troubleshooting:
Make sure that all cables are well seated. Check that keyboard/mouse
cables are not swapped. Label and bundle the cables for each computer to
avoid confusion when connected to the KVM Switch.
Symptom Possible causes Recommended solutions
No Monitor
Screen
z No power to KVM
z Loose connection
z Monitor not
multi-sync
z Plug the power adaptor.
z Reconnect monitor cable
z Use multi-sync monitor
Keyboard error
on boot
z Loose connection
z Keyboard failure
z Make sure keyboard
cables are Well seated
z Change keyboard
PC port serial
Mouse do not
work
z Incorrect serial
mouse adaptor
z Loose connection
z Make sure use specify
serial mouse adaptor
z Reconnect cable/adaptor
Multi-function
Mouse do not
Work normally
z Mouse do not set
in PS/2 standard
z Make sure the mouse is
set in the PS/2 standard
Keyboard
strokes shifted
z The computer was
in shifted state when
last switched
z Press both SHIFT keys
down a couple of times
Master/Slave
Does not work
Incorrect configuration
Or improper installation
procedures
z Make sure the slave’s
CONSOLE is connected to
Master’s PC port
z Remove any possible
power supply to the slave
(unplug all cables), before
connecting it to the Master
KVM Auto
Scan does
not switch PC
z All PCs are off or only
one PC is power on,
Scan mode set for
PC-ON only
z Scan type is
s mark
selected but no
power-up PC is
s mark
selected in OSD.
(screen blank)
z Turn on computers
Set
Selected Scan Type in
OSD and determine which
PCs is s mark selected, do it
in OSD.
Press any key to abort Auto
Scan mode then Press
<Scroll Lock> twice and <S>,
<Enter> to restart the Auto
Scan
Double OSD
images at
cascade
configuration
z
Improper slave
connection procedure.
z
Loose connection
z Remove any possible
power supply to the Slave
(unplug all cables), before
connecting it to the Master
z Make sure cable is connect
Well, slave console link to
master PC port.