User's Manual

ADSL X6 User’s Guide 4
instructions. You will need to know that admin is the User Name and zoomadsl is
the Password (in lowercase letters).
Set t ing Advanc ed Feature s
The options that are set by default when your X6 is installed are sufficient for
most users. However, those who want or need to change the X6’s settings can
do so using the Advanced Setup page. To open this page, you first log in to the
Zoom Configuration Manager:
1 Open your Web browser. Type 10.0.0.2 in the address bar then press Enter.
2 In the login box, type admin for User Name and zoomadsl for Password in
lowercase letters.
3 Click the Advanced Setup button at the top of the page. Click a button to
choose a feature.
For more information about using the Advanced features, please see the User Guide on the
CD,
Trouble shooting T ips
Problem
My X6’s LINK light is solidly lit, but my computer cannot connect to the Internet.
Check these items:
• If you are using an Ethernet port, check that the X6’s LAN light is on. If the
light is not on, reboot your computer. If the light is still not on, check that a
working Ethernet cable connects from the X6's Ethernet port to an Ethernet
port of your computer.
• Ensure that you have typed your ADSL username and password correctly. To
check your username and password, insert the CD and run the Install
Assistant again.
Problem
My X6’s LINK light continually blinks and does not stay solidly lit.
Check these items:
• Verify that your service provider has turned on your ADSL service. If you’re not
sure, you can place a call to your service provider’s customer support to verify
this.
• Your X6 may not have connected to your Internet service. Turn off the X6, and
then turn it back on and wait a few minutes for the browser to work. Check
your connections.
• Verify that the X6 is connected to a jack with ADSL service. Also, make sure
there isn’t a phone filter between the X6 and the wall jack that the X6 is
connected to.
• Your phone cord may be defective. Try a different phone cord.
If You N e e d H e lp
Zoom is ready to help. Please go to www.zoom.com and select Technical
Support. From here you can register your X6 and/or contact our technical
support experts and/or use our intelligent database SmartFacts
tm
and/or get
warranty information.
If you choose to call a Zoom technician, the appropriate number depends on your
country:
US: [phone]
UK: 0870 720 0090
Other (US number) [phone]