User's Manual

Appendix D: Troubleshooting
127
• Verify that the jack the phone cord is connected to is enabled
for DSL service. Check with your service provider.
• Your phone cord may be defective. Replace the phone cord
with a known good one.
• Check that you have phone filters on all the phones and fax
machines using the same DSL line as the X6v
.These devices
can produce noise and interfere with your DSL connection
when they are off-hook.
Problem
I cannot log into the Zoom Configuration Manager. I have
typed http://10.0.0.2, but I am not prompted for a User Name
and Password.
Solution
There are several issues that could cause this problem. Check these
items:
• If you are using a Macintosh or Linux computer, your TCP/IP
settings may not be properly configured. See page 118 for
more information.
• If you are using Mac OS X 10.3 and above, renew your IP
address: Point to System Preferences, then choose Network.
Click the Configure button and then the Renew DHCP
Lease button.
• If you are using a Windows computer, perform a
Release/Renew operation:
¾ Windows 2000/XP: From the desktop, click the Start
button, then point to Programs, point to Accessories,
and then select Command Prompt. Type ipconfig /all
and press the Enter key on your keyboard. In the
subsequent dialog box, make sure the NIC adapter is
highlighted in the drop-down list, click Renew, and then
click Release. Then type 10.0.0.2 into your browser’s
address bar, and the Network Password box should
display.