User's Manual

Appendix D: Troubleshooting
128
¾ For Windows 95/98/Me: From the desktop, click the
Start button and the point to Run. Type winipcfg, and
click OK. In the subsequent dialog box, make sure the
NIC adapter is highlighted in the drop-down list, click
Renew, and then click Release. Then type 10.0.02 into
your browser’s address bar, and the Network Password
box should display.
Problem
The computer on which I installed the X6v software is connected
to the Web, but one or more of the additional computers I have
connected directly to the modem
cannot access the Internet.
Solution
There are several issues that could cause this problem. Check these
items:
• Check that there’s a good connection between an X6v
ETHERNET port and the computer that can’t access the
Internet.
• Try rebooting the computer that can’t access the Internet. This
will allow for the computer to release and renew its IP address.
• Try the following for any computer that can’t access the
Internet: Ensure that the computer is connected using its
Ethernet port and one of the X6v
modem’s ETHERNET
ports. Run the installation CD (as explained in Installing the
Software on page 11), reboot the computer, and then try to
connect to a familiar Web address to ensure that the Internet
connection is made.
Problem
The computer on which I installed the X6v software is connected
to the Web, but the computers connected through my network
device (such as a wireless access point, router, hub, or switch)
cannot access the Internet.