User's Manual

錯誤 ! 尚未定義樣式。 User’s Guide 錯誤 ! 尚未定義樣式。
33
3. Once the health check has finished running, the Health
Check: Complete page is displayed. The most important
details displayed on this page are the Result, Test and
Diagnostic information:
•
Result; tells you the overall result of the health check
•
Test; if the Health Check fails, this tells you which test
caused the failure. The first failed test stops the Health
Check completely – no other tests are run after the
failed test. If the Health Check is successfully
completed, ‘User Diagnostics complete’ is displayed.
•
Diagnostic; if the Health Check fails, this provides
technical information about the likely cause of a Health
Check failure. If a failure occurs, you will need to give
this information to your ISP’s support team. If the Health
Check is successfully completed, no diagnostic
information is displayed.
For example, if you run the Health Check on your device
when the DSL port is not connected, the following
information may be displayed:
Figure 18: Health Check: Complete with failures page
This page tells you that the result failed. The test that
caused the health check to fail was the physical connection
test. The diagnostic information displays details about the
failure that you can pass on to your ISP support team.
This page also contains links to the Current Status and
Internet Access pages. It may be worth checking the
settings on these pages if the health check failed.
If you want to run the health check again, click on the
Health Check page link at the bottom of this page, or from
the left-hand Setup menu, click on Health Check. The
Health Check page is displayed (see Health Check page on
page 32).
If your device successfully passes the health check, the
following page is displayed: